Account Coordinator

Account Coordinator

Location: Cardiff

Salary: £25,000 - £29,000

Full-time

My client provide retail organisations with a solution, which encompasses the procurement, stockholding and direct delivery of consumable products to retailers' head offices, stores and distribution centres globally.

The typical product categories they supply include, office stationery, bespoke packaging supplies, garment hangers, visual merchandising materials, electronic office supplies, acrylics and warehouse consumables.

With warehouse facilities worldwide they are trading globally with household names in the retail industry. Due to the winning of several new accounts, they need to strengthen their Customer Support team by the recruitment of Account co-ordinators to work closely with an account manager on allocated accounts.

Responsibilities:

• Working with an account manager you will liaise with customers to answer any queries they may have, developing strong relationships.
• You will monitor and ensure minimum stock levels are maintained.
• When stock levels need replenishing you will be involved in liaising with the wider team to source the items at the right price and lead time
• Providing regular reports for both customers and internally

The ideal candidate will have the following:

• You will need to have experience in either a customer service or purchasing role, ideally gained within retail or manufacturing or similar.
• The ability to juggle a number of tasks in a fast moving environment.
• Enjoy building long term relationships with your client.
• Strong analytical and IT skills. A good understanding of Excel is favourable