Customer Experience Team Leader Working week: Monday to Friday 9:30 - 5:30 (with the occasional Saturday and evenings for events in which you will receive time in lieu for) Contract: Permanent Location: Edinburgh City Centre Salary: 28,000 Start: ASAP Our client is seeking a proactive and customer focused Customer Experience Team Leader to lead their front facing team and oversee the day to day operation of a busy customer lounge environment. This is an excellent opportunity for an experienced supervisor or team leader who is passionate about delivering exceptional customer service, developing people, and creating a welcoming and engaging experience for customers and stakeholders alike. The Role As Customer Experience Team Leader you will lead, motivate and support a team responsible for delivering outstanding customer experiences while promoting the organisation's products and services. You'll oversee daily operations, coordinate staffing and workloads, support lead generation activities, and help drive engagement through events and customer initiatives. The role also involves coordinating customer events and identifying ways to increase visitor engagement and footfall within the lounge environment. Key Responsibilities Lead, coach and develop a team of customer facing colleagues Manage staff rotas and ensure appropriate daily coverage Deliver and maintain exceptional customer service standards Support lead generation opportunities and promote relevant products and services Coordinate and oversee customer events and engagement activities Ensure the smooth day-to-day running of the lounge environment Manage stock control, maintenance requests and general facilities requirements Coordinate schedules with external partners and stakeholders Support continuous improvement and streamlined working practices Work collaboratively with wider teams across the business About You We're looking for someone who can lead by example and bring a positive, solution-focused approach to their work. You will have: Previous supervisory or team leadership experience Experience in a customer facing environment Strong organisational and planning skills Excellent communication and relationship building abilities Confidence promoting services and identifying customer needs Good Microsoft Office skills A proactive and adaptable approach Property sector experience would be advantageous but is not essential Experience generating leads or referrals would be beneficial If you're an experienced team leader with a passion for customer service and people development, we'd love to hear from you. Apply now with your CV for immediate consideration. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Full time
Customer Experience Team Leader Working week: Monday to Friday 9:30 - 5:30 (with the occasional Saturday and evenings for events in which you will receive time in lieu for) Contract: Permanent Location: Edinburgh City Centre Salary: 28,000 Start: ASAP Our client is seeking a proactive and customer focused Customer Experience Team Leader to lead their front facing team and oversee the day to day operation of a busy customer lounge environment. This is an excellent opportunity for an experienced supervisor or team leader who is passionate about delivering exceptional customer service, developing people, and creating a welcoming and engaging experience for customers and stakeholders alike. The Role As Customer Experience Team Leader you will lead, motivate and support a team responsible for delivering outstanding customer experiences while promoting the organisation's products and services. You'll oversee daily operations, coordinate staffing and workloads, support lead generation activities, and help drive engagement through events and customer initiatives. The role also involves coordinating customer events and identifying ways to increase visitor engagement and footfall within the lounge environment. Key Responsibilities Lead, coach and develop a team of customer facing colleagues Manage staff rotas and ensure appropriate daily coverage Deliver and maintain exceptional customer service standards Support lead generation opportunities and promote relevant products and services Coordinate and oversee customer events and engagement activities Ensure the smooth day-to-day running of the lounge environment Manage stock control, maintenance requests and general facilities requirements Coordinate schedules with external partners and stakeholders Support continuous improvement and streamlined working practices Work collaboratively with wider teams across the business About You We're looking for someone who can lead by example and bring a positive, solution-focused approach to their work. You will have: Previous supervisory or team leadership experience Experience in a customer facing environment Strong organisational and planning skills Excellent communication and relationship building abilities Confidence promoting services and identifying customer needs Good Microsoft Office skills A proactive and adaptable approach Property sector experience would be advantageous but is not essential Experience generating leads or referrals would be beneficial If you're an experienced team leader with a passion for customer service and people development, we'd love to hear from you. Apply now with your CV for immediate consideration. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Due to the volume of applications, only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role, please contact your consultant directly by email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Market 36 Recruitment are currently recruiting for a Hygiene Operative on behalf of our client based in Halstead . This is an excellent opportunity to join a well-established business where you will play a vital role in maintaining the highest standards of hygiene, cleanliness, and food safety across the site. The successful candidate will be responsible for ensuring production, office, welfare, and external areas remain clean, safe, and compliant with company procedures. The Role As a Hygiene Operative, you will be responsible for maintaining exceptional hygiene standards throughout the site, supporting food safety, product quality, and health and safety requirements. This is a Monday to Friday position, working 2:00pm until 10:00pm , offering a great work-life balance with weekends free. Key Responsibilities Carry out routine and scheduled cleaning across production, office, storage, welfare, and external site areas. Maintain high standards of housekeeping to ensure a safe and hygienic working environment. Collect, segregate, and dispose of waste using site equipment, including compactors and balers. Clean and maintain welfare facilities, including canteens, toilets, locker rooms, and communal areas. Complete deep cleaning and specialist cleaning tasks as required. Operate and maintain cleaning equipment, including floor scrubbers, steam cleaners, pressure washers, and vacuum cleaners. Report equipment faults, maintenance issues, and any health and safety concerns. Complete cleaning schedules, hygiene records, and documentation accurately and on time. Follow company procedures regarding chemical handling, PPE, allergen control, and food safety. Report contamination risks, damage, or hygiene concerns promptly to the Hygiene Supervisor or Manager. Support production teams with hygiene requirements throughout the shift. Maintain clean and tidy yard and external areas. Provide cover for other hygiene team members when required. Undertake any additional duties as requested by management. The Ideal Candidate The successful candidate will: Have previous experience in a hygiene, cleaning, manufacturing, food production, or industrial environment (preferred but not essential). Be reliable, hardworking, and able to work independently or as part of a team. Have excellent attention to detail and take pride in maintaining high standards. Be able to follow written procedures and complete documentation accurately. Understand the importance of health & safety and food hygiene standards. Be flexible with duties and willing to support different areas of the business when required. This is a fantastic opportunity for someone looking to join a supportive team within a successful and growing business. Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Aug 07, 2026
Full time
Market 36 Recruitment are currently recruiting for a Hygiene Operative on behalf of our client based in Halstead . This is an excellent opportunity to join a well-established business where you will play a vital role in maintaining the highest standards of hygiene, cleanliness, and food safety across the site. The successful candidate will be responsible for ensuring production, office, welfare, and external areas remain clean, safe, and compliant with company procedures. The Role As a Hygiene Operative, you will be responsible for maintaining exceptional hygiene standards throughout the site, supporting food safety, product quality, and health and safety requirements. This is a Monday to Friday position, working 2:00pm until 10:00pm , offering a great work-life balance with weekends free. Key Responsibilities Carry out routine and scheduled cleaning across production, office, storage, welfare, and external site areas. Maintain high standards of housekeeping to ensure a safe and hygienic working environment. Collect, segregate, and dispose of waste using site equipment, including compactors and balers. Clean and maintain welfare facilities, including canteens, toilets, locker rooms, and communal areas. Complete deep cleaning and specialist cleaning tasks as required. Operate and maintain cleaning equipment, including floor scrubbers, steam cleaners, pressure washers, and vacuum cleaners. Report equipment faults, maintenance issues, and any health and safety concerns. Complete cleaning schedules, hygiene records, and documentation accurately and on time. Follow company procedures regarding chemical handling, PPE, allergen control, and food safety. Report contamination risks, damage, or hygiene concerns promptly to the Hygiene Supervisor or Manager. Support production teams with hygiene requirements throughout the shift. Maintain clean and tidy yard and external areas. Provide cover for other hygiene team members when required. Undertake any additional duties as requested by management. The Ideal Candidate The successful candidate will: Have previous experience in a hygiene, cleaning, manufacturing, food production, or industrial environment (preferred but not essential). Be reliable, hardworking, and able to work independently or as part of a team. Have excellent attention to detail and take pride in maintaining high standards. Be able to follow written procedures and complete documentation accurately. Understand the importance of health & safety and food hygiene standards. Be flexible with duties and willing to support different areas of the business when required. This is a fantastic opportunity for someone looking to join a supportive team within a successful and growing business. Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
JOB LOCATION: Daventry, UK Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working click apply for full job details
Aug 07, 2026
Full time
JOB LOCATION: Daventry, UK Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working click apply for full job details
Facilities Management Supervisor Location: Central London (W1) Salary: £38,000 - £40,000 per annum Hours: Monday to Friday, 9:00am - 5:30pm (1 day working from home) Job Type: Permanent, Full Time About the Role We are seeking an experienced and customer-focused Facilities Management Supervisor to oversee the coordination and delivery of facilities services across a portfolio of 57 retail stores. This is a fast-paced role requiring strong organisational skills, excellent communication abilities, and the confidence to manage contractors, schedules, and ongoing maintenance activities. Key Responsibilities Act as the main point of contact for facilities-related queries from 57 store locations. Coordinate and schedule reactive and planned maintenance works across all branches. Liaise with contractors to arrange works, obtain quotations, and negotiate costings. Monitor the progress of maintenance activities, ensuring works are completed on time and to the required standard. Prioritise and manage multiple requests efficiently within agreed service levels. Maintain accurate records of jobs, quotations, contractor activity, and completed works. Deliver excellent customer service to internal stakeholders and external suppliers. Support the management of facilities budgets by reviewing quotations and ensuring value for money. Assist with contractor performance management and compliance requirements. Resolve facilities issues promptly and professionally, escalating where necessary. Skills & Experience Previous experience within Facilities Management, ideally in a supervisory or coordination role. Experience using CAFM (Computer Aided Facilities Management) systems is highly desirable. Strong experience scheduling maintenance or facilities works across multiple sites. Excellent customer service and stakeholder management skills. Confident managing contractors, quotations, and supplier relationships. Highly organised with the ability to manage multiple priorities in a fast-paced environment. Strong administrative and communication skills. Proficient in Microsoft Office applications. What's on Offer Competitive salary of £38,000 - £40,000. Hybrid working model (1 day working from home). Monday to Friday working hours - no weekends. Opportunity to join a growing Facilities Management team supporting a nationwide retail operation. Long-term career development and progression opportunities.
Aug 07, 2026
Full time
Facilities Management Supervisor Location: Central London (W1) Salary: £38,000 - £40,000 per annum Hours: Monday to Friday, 9:00am - 5:30pm (1 day working from home) Job Type: Permanent, Full Time About the Role We are seeking an experienced and customer-focused Facilities Management Supervisor to oversee the coordination and delivery of facilities services across a portfolio of 57 retail stores. This is a fast-paced role requiring strong organisational skills, excellent communication abilities, and the confidence to manage contractors, schedules, and ongoing maintenance activities. Key Responsibilities Act as the main point of contact for facilities-related queries from 57 store locations. Coordinate and schedule reactive and planned maintenance works across all branches. Liaise with contractors to arrange works, obtain quotations, and negotiate costings. Monitor the progress of maintenance activities, ensuring works are completed on time and to the required standard. Prioritise and manage multiple requests efficiently within agreed service levels. Maintain accurate records of jobs, quotations, contractor activity, and completed works. Deliver excellent customer service to internal stakeholders and external suppliers. Support the management of facilities budgets by reviewing quotations and ensuring value for money. Assist with contractor performance management and compliance requirements. Resolve facilities issues promptly and professionally, escalating where necessary. Skills & Experience Previous experience within Facilities Management, ideally in a supervisory or coordination role. Experience using CAFM (Computer Aided Facilities Management) systems is highly desirable. Strong experience scheduling maintenance or facilities works across multiple sites. Excellent customer service and stakeholder management skills. Confident managing contractors, quotations, and supplier relationships. Highly organised with the ability to manage multiple priorities in a fast-paced environment. Strong administrative and communication skills. Proficient in Microsoft Office applications. What's on Offer Competitive salary of £38,000 - £40,000. Hybrid working model (1 day working from home). Monday to Friday working hours - no weekends. Opportunity to join a growing Facilities Management team supporting a nationwide retail operation. Long-term career development and progression opportunities.
Join us at Bransby Horses as an Estates Supervisor (Assistant Estates Manager) Closing Date: 23rd September 2026 Hours: 37.5 hours per week, one in three weekends Salary: £28,630.00 - £30,748.00 (£14.68 - £15.76 per hour) About the role At Bransby Horses, our Estates Department plays a vital role in providing a safe, healthy, and sustainable environment for approximately 250 horses. Managing more than 600 acres of land at the Bransby site, the team is responsible for maintaining and enhancing the estate ensure our equines can thrive in a well-managed and welfare-focused setting. Our work is diverse and rewarding, encompassing all aspects of land and estate management, including grassland and soil health, weed control, nutrient and manure management, fencing and infrastructure maintenance, trackway repairs, and the management of trees and hedgerows. Through careful stewardship of the estate, the team helps to sustainably support equine welfare and associated infrastructure across the site. The department is well equipped with a modern fleet of tractors, telehandlers, and specialist machinery, enabling the majority of land management and maintenance activities to be delivered in-house by our skilled and experienced team. As Estates Supervisor, you will lead and coordinate the day-to-day activities of the Estates Team, ensuring work is planned and delivered safely, efficiently, and to a consistently high standard. Working closely with the Estates Operations Manager and colleagues across our Equine Department, you will help ensure that land, facilities, and infrastructure continue to meet the needs of our horses while remaining compliant with relevant legislation and best practice. This is an exciting opportunity for an experienced land-based professional who enjoys a varied, hands-on role and is passionate about leading a team, maintaining high standards, and contributing directly to exceptional equine welfare. The ideal candidate will: Have at least 1 year's previous experience of working in a supervisory capacity Have strong organisational skills and the ability to manage the logistics of daily/weekly/monthly work plans Have strong demonstrable knowledge of grassland management and/or land related infrastructure management. Be a good role model with excellent communication skills Work safely and promote safe working practises within the wider team Have a wide range of skills in using and managing modern farm machinery For the full person specification, please see the job description for this role on our website and reference how you meet the criteria in your application. We reserve the right to close this vacancy early if a suitable applicant is found. You can also apply for this role by clicking the Apply Button.
Aug 07, 2026
Full time
Join us at Bransby Horses as an Estates Supervisor (Assistant Estates Manager) Closing Date: 23rd September 2026 Hours: 37.5 hours per week, one in three weekends Salary: £28,630.00 - £30,748.00 (£14.68 - £15.76 per hour) About the role At Bransby Horses, our Estates Department plays a vital role in providing a safe, healthy, and sustainable environment for approximately 250 horses. Managing more than 600 acres of land at the Bransby site, the team is responsible for maintaining and enhancing the estate ensure our equines can thrive in a well-managed and welfare-focused setting. Our work is diverse and rewarding, encompassing all aspects of land and estate management, including grassland and soil health, weed control, nutrient and manure management, fencing and infrastructure maintenance, trackway repairs, and the management of trees and hedgerows. Through careful stewardship of the estate, the team helps to sustainably support equine welfare and associated infrastructure across the site. The department is well equipped with a modern fleet of tractors, telehandlers, and specialist machinery, enabling the majority of land management and maintenance activities to be delivered in-house by our skilled and experienced team. As Estates Supervisor, you will lead and coordinate the day-to-day activities of the Estates Team, ensuring work is planned and delivered safely, efficiently, and to a consistently high standard. Working closely with the Estates Operations Manager and colleagues across our Equine Department, you will help ensure that land, facilities, and infrastructure continue to meet the needs of our horses while remaining compliant with relevant legislation and best practice. This is an exciting opportunity for an experienced land-based professional who enjoys a varied, hands-on role and is passionate about leading a team, maintaining high standards, and contributing directly to exceptional equine welfare. The ideal candidate will: Have at least 1 year's previous experience of working in a supervisory capacity Have strong organisational skills and the ability to manage the logistics of daily/weekly/monthly work plans Have strong demonstrable knowledge of grassland management and/or land related infrastructure management. Be a good role model with excellent communication skills Work safely and promote safe working practises within the wider team Have a wide range of skills in using and managing modern farm machinery For the full person specification, please see the job description for this role on our website and reference how you meet the criteria in your application. We reserve the right to close this vacancy early if a suitable applicant is found. You can also apply for this role by clicking the Apply Button.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are looking for an Engineering Supervisor for our growing site in Glasgow! The role of the Supervisor is to manage a team of hard service technical and semi-skilled employees and sub-contractors. This Supervisor will ensure safe and efficient delivery of planned maintenance, reactive tasks, extra works and minor projects. The supervisor will also ensure business, safety, environmental and operational objectives are met in an efficient and effective manner across the portfolio. The Role Ensure that maintenance tasks and inspections are executed as per specification and plan. This will include monitoring of CBRE staff and subcontractors whilst on site. Raise notifications/quotes for emerging work resulting from planned maintenance works. Scope all jobs and produce work packs including risk assessment/safe working procedure methods. Undertake first line personnel management managing engineer's overall performance in respect to CBRE values and behaviors in line with the contractual SLAs. Ensuring the team is efficiently utilised and productivity of team is optimised. Host technicians & operative's monthly meetings inclusive of toolbox talks & business updates. Undertake site inspections and audits. Ensure technicians & operatives training and performance appraisal is scheduled and completed within the correct time scales. Utilise company IT systems including CAFM system. Liaise with FM Helpdesk to coordinate & manage all client requests and meet SLA's Manage life cycle report and critical spare list. Provide reports and present all technical analytics and trends for CBRE internal and Client group. Ad-hoc task as may be required from time to time. Hours 8am - 4.30pm Monday to Friday Site based This is a fantastic opportunity to join a growing team! Experience / Qualifications Preferably time served engineer who has recognised technical qualifications having several years' experience in building management roles. LV HV & AP Qualified Preferably having excellent knowledge and understanding of Confined Space regulations, Control of works, HV/LV systems, and regulations with a knowledge of Building Management Systems, Fire Alarm Systems, UPS systems and General Building Services Possess the leadership skills necessary to direct the work of the maintenance team. Supervisory experience essential Must be proficient with MS office Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 07, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are looking for an Engineering Supervisor for our growing site in Glasgow! The role of the Supervisor is to manage a team of hard service technical and semi-skilled employees and sub-contractors. This Supervisor will ensure safe and efficient delivery of planned maintenance, reactive tasks, extra works and minor projects. The supervisor will also ensure business, safety, environmental and operational objectives are met in an efficient and effective manner across the portfolio. The Role Ensure that maintenance tasks and inspections are executed as per specification and plan. This will include monitoring of CBRE staff and subcontractors whilst on site. Raise notifications/quotes for emerging work resulting from planned maintenance works. Scope all jobs and produce work packs including risk assessment/safe working procedure methods. Undertake first line personnel management managing engineer's overall performance in respect to CBRE values and behaviors in line with the contractual SLAs. Ensuring the team is efficiently utilised and productivity of team is optimised. Host technicians & operative's monthly meetings inclusive of toolbox talks & business updates. Undertake site inspections and audits. Ensure technicians & operatives training and performance appraisal is scheduled and completed within the correct time scales. Utilise company IT systems including CAFM system. Liaise with FM Helpdesk to coordinate & manage all client requests and meet SLA's Manage life cycle report and critical spare list. Provide reports and present all technical analytics and trends for CBRE internal and Client group. Ad-hoc task as may be required from time to time. Hours 8am - 4.30pm Monday to Friday Site based This is a fantastic opportunity to join a growing team! Experience / Qualifications Preferably time served engineer who has recognised technical qualifications having several years' experience in building management roles. LV HV & AP Qualified Preferably having excellent knowledge and understanding of Confined Space regulations, Control of works, HV/LV systems, and regulations with a knowledge of Building Management Systems, Fire Alarm Systems, UPS systems and General Building Services Possess the leadership skills necessary to direct the work of the maintenance team. Supervisory experience essential Must be proficient with MS office Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Supervisor to join the team located in Manchester! Reporting to the Lead Contract Support, the successful candidate is accountable to provide exceptional customer service and business support to contribute to the continued growth and success of the account. The Role: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within the site. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Details Monday - Friday 8am - 5pm Site Based Experience / Qualifications Strong supervisory skills Knowledge of FM industry Good customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 07, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Supervisor to join the team located in Manchester! Reporting to the Lead Contract Support, the successful candidate is accountable to provide exceptional customer service and business support to contribute to the continued growth and success of the account. The Role: Responsible for the management, performance and delegation of activities to the team Helpdesk Advisors within the site. Ensure the Helpdesk Advisor Team understand the Life Cycle of a Work Order and facilitate a smooth handover of work orders to the operational team. Understand Training Needs Analysis of the Helpdesk Advisors to ensure that all team members have access to / received required training, relevant to the needs of the individual, team and business. Evaluate, review and implement continuous improvement process changes. Competent in coaching and mentoring of a small team of Helpdesk Advisors and managing performance of the team including but not limited to writing and delivering monthly one-to-one meeting with team members. Support the Management Team on training and roll-out of any agreed processes, and incorporate any changes necessary in your duties, methods, working hours and procedures. Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Details Monday - Friday 8am - 5pm Site Based Experience / Qualifications Strong supervisory skills Knowledge of FM industry Good customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Are you ready to make a significant impact in a highly regulated environment? A leading company in the Facilities Management sector is seeking a Building Services Manager in Wiltshire. This role is essential for delivering mechanical engineering excellence and ensuring compliance across a complex estate. The Role As the Building Services Manager, you ll: • Lead the delivery of mechanical engineering services and statutory compliance. • Supervise engineers and contractors to ensure maintenance and safety standards are met. • Act as the Qualified Supervisor for F-Gas, Gas Safe, and OFTEC accreditations. • Oversee inspection, testing, and maintenance of HVAC and mechanical systems. • Collaborate closely with internal teams and external partners to promote safety culture. You To be successful in the role of Building Services Manager, you ll bring: • Significant experience in mechanical engineering leadership, preferably in regulated environments. • Strong knowledge of HVAC systems and relevant regulations (Gas Safe, OFTEC, F-Gas). • A recognised mechanical qualification (NVQ or City & Guilds Level 3). • Excellent communication and leadership skills. • Problem-solving abilities with a focus on safety and compliance. What's in it for you? Join a company committed to maintaining high standards in engineering compliance and safety within a secure estate. Enjoy a supportive work environment with a focus on professional development. Apply Now! To apply for the position of Building Services Manager, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now, so don t miss your chance to join a dynamic team.
Aug 07, 2026
Full time
Are you ready to make a significant impact in a highly regulated environment? A leading company in the Facilities Management sector is seeking a Building Services Manager in Wiltshire. This role is essential for delivering mechanical engineering excellence and ensuring compliance across a complex estate. The Role As the Building Services Manager, you ll: • Lead the delivery of mechanical engineering services and statutory compliance. • Supervise engineers and contractors to ensure maintenance and safety standards are met. • Act as the Qualified Supervisor for F-Gas, Gas Safe, and OFTEC accreditations. • Oversee inspection, testing, and maintenance of HVAC and mechanical systems. • Collaborate closely with internal teams and external partners to promote safety culture. You To be successful in the role of Building Services Manager, you ll bring: • Significant experience in mechanical engineering leadership, preferably in regulated environments. • Strong knowledge of HVAC systems and relevant regulations (Gas Safe, OFTEC, F-Gas). • A recognised mechanical qualification (NVQ or City & Guilds Level 3). • Excellent communication and leadership skills. • Problem-solving abilities with a focus on safety and compliance. What's in it for you? Join a company committed to maintaining high standards in engineering compliance and safety within a secure estate. Enjoy a supportive work environment with a focus on professional development. Apply Now! To apply for the position of Building Services Manager, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now, so don t miss your chance to join a dynamic team.
EXMOOR NATIONAL PARK AUTHORITY
Dulverton, Somerset
Senior Facilities Officer Dulverton, Somerset About Us Exmoor National Park is a unique and beautiful part of the country. Our vision is that Exmoor remains a beautiful landscape, leading the response to climate change and nature recovery, a welcoming place for all, as well as a great place to live, work and do business. We are now looking for a Senior Facilities Officer to join us on a permanent, full-time basis, although part-time working will also be considered. The Benefits - Salary of £37,280 - £41,771 per annum (pro rata for part-time) - Generous annual leave plus bank holidays (pro rata for part-time) - Local Government Pension Scheme - Paid sickness, parental and compassionate leave, plus time off for dependants - Time off to attend medical appointments - Access to trained Mental Health First Aiders and a 24/7 confidential helpline This is a fantastic opportunity for an IOSH-qualified facilities management professional with leadership expertise to join an organisation responsible for one of the most diverse and significant property portfolios of any National Park Authority in England. You ll discover a friendly and collaborative team where people genuinely support one another; there are staff forums, study days and National Park networking activities that help create a rewarding and inclusive place to work. The Role As a Senior Facilities Officer, you will provide operational leadership for the Authority's facilities function, ensuring our buildings, public facilities, vehicles and associated services remain safe, compliant, well maintained and fit for purpose. You'll co-ordinate and prioritise facilities activities across our diverse estate, managing the Facilities team and contractors whilst ensuring statutory compliance requirements are effectively delivered and monitored. Helping to maintain high standards across the Authority, you'll ensure facilities are well presented, vehicles remain safe and available for staff, statutory records are maintained and our buildings continue to deliver best value, efficiency and carbon targets. About You To be considered as our Senior Facilities Officer, you will need: - Experience of supervising or managing a facilities management team - Experience appointing, managing and evaluating contractors - Proven experience applying health and safety legislation across facilities management, including asbestos, Legionella, PAT testing and ladder inspections - In-depth knowledge of facilities management across a wide range of services, equipment, materials and repairs - Knowledge of the Construction (Design and Management) Regulations 2015 and building construction and maintenance - Excellent project management skills - Strong problem-solving and analytical skills - Good IT skills - A full driving licence - IOSH Managing Safely or an equivalent practical health and safety qualification, such as Legionella, asbestos or fire safety management The closing date for this role is 9th September 2026. Other organisations may call this role Facilities Manager, Estates Officer, Estates and Facilities Manager, Facilities Supervisor, Property and Facilities Manager, Building Services Manager, Facilities Co-ordinator, or Estates Co-ordinator. Webrecruit and Exmoor National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to develop your career as our Senior Facilities Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Aug 07, 2026
Full time
Senior Facilities Officer Dulverton, Somerset About Us Exmoor National Park is a unique and beautiful part of the country. Our vision is that Exmoor remains a beautiful landscape, leading the response to climate change and nature recovery, a welcoming place for all, as well as a great place to live, work and do business. We are now looking for a Senior Facilities Officer to join us on a permanent, full-time basis, although part-time working will also be considered. The Benefits - Salary of £37,280 - £41,771 per annum (pro rata for part-time) - Generous annual leave plus bank holidays (pro rata for part-time) - Local Government Pension Scheme - Paid sickness, parental and compassionate leave, plus time off for dependants - Time off to attend medical appointments - Access to trained Mental Health First Aiders and a 24/7 confidential helpline This is a fantastic opportunity for an IOSH-qualified facilities management professional with leadership expertise to join an organisation responsible for one of the most diverse and significant property portfolios of any National Park Authority in England. You ll discover a friendly and collaborative team where people genuinely support one another; there are staff forums, study days and National Park networking activities that help create a rewarding and inclusive place to work. The Role As a Senior Facilities Officer, you will provide operational leadership for the Authority's facilities function, ensuring our buildings, public facilities, vehicles and associated services remain safe, compliant, well maintained and fit for purpose. You'll co-ordinate and prioritise facilities activities across our diverse estate, managing the Facilities team and contractors whilst ensuring statutory compliance requirements are effectively delivered and monitored. Helping to maintain high standards across the Authority, you'll ensure facilities are well presented, vehicles remain safe and available for staff, statutory records are maintained and our buildings continue to deliver best value, efficiency and carbon targets. About You To be considered as our Senior Facilities Officer, you will need: - Experience of supervising or managing a facilities management team - Experience appointing, managing and evaluating contractors - Proven experience applying health and safety legislation across facilities management, including asbestos, Legionella, PAT testing and ladder inspections - In-depth knowledge of facilities management across a wide range of services, equipment, materials and repairs - Knowledge of the Construction (Design and Management) Regulations 2015 and building construction and maintenance - Excellent project management skills - Strong problem-solving and analytical skills - Good IT skills - A full driving licence - IOSH Managing Safely or an equivalent practical health and safety qualification, such as Legionella, asbestos or fire safety management The closing date for this role is 9th September 2026. Other organisations may call this role Facilities Manager, Estates Officer, Estates and Facilities Manager, Facilities Supervisor, Property and Facilities Manager, Building Services Manager, Facilities Co-ordinator, or Estates Co-ordinator. Webrecruit and Exmoor National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to develop your career as our Senior Facilities Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Cleaner Shopping/Outlet Centre Location: Chatham Pay Rate: £13.00 per hour Start Date: Immediate Start Contract: Ongoing Working Hours Sunday: 12:00pm 7:00pm Monday to Thursday: 12:00pm 8:00pm Job Overview We are recruiting for a reliable and hardworking Cleaner to join our team at a busy shopping/outlet centre in Chatham. This is an ongoing role with an immediate start, offering consistent hours and a supportive working environment. Key Responsibilities Cleaning public toilets and washroom facilities. Cleaning office areas. Emptying bins and disposing of waste correctly. Sweeping, mopping, and maintaining floors. Ensuring all areas are kept clean, tidy, and presentable. Following all health and safety procedures. Reporting any maintenance or cleaning issues to the site supervisor. Requirements Previous commercial cleaning experience is preferred. Experience cleaning toilets, offices, floors, and communal areas. Good attention to detail. Ability to work independently and as part of a team. Reliable, punctual, and hardworking. Pay: £13.00 per hour For more information please call our Maidstone office (phone number removed) or email (url removed) Allocation Number:
Aug 07, 2026
Contractor
Cleaner Shopping/Outlet Centre Location: Chatham Pay Rate: £13.00 per hour Start Date: Immediate Start Contract: Ongoing Working Hours Sunday: 12:00pm 7:00pm Monday to Thursday: 12:00pm 8:00pm Job Overview We are recruiting for a reliable and hardworking Cleaner to join our team at a busy shopping/outlet centre in Chatham. This is an ongoing role with an immediate start, offering consistent hours and a supportive working environment. Key Responsibilities Cleaning public toilets and washroom facilities. Cleaning office areas. Emptying bins and disposing of waste correctly. Sweeping, mopping, and maintaining floors. Ensuring all areas are kept clean, tidy, and presentable. Following all health and safety procedures. Reporting any maintenance or cleaning issues to the site supervisor. Requirements Previous commercial cleaning experience is preferred. Experience cleaning toilets, offices, floors, and communal areas. Good attention to detail. Ability to work independently and as part of a team. Reliable, punctual, and hardworking. Pay: £13.00 per hour For more information please call our Maidstone office (phone number removed) or email (url removed) Allocation Number:
Contract Support This is an on-site facilities management contract support position at West Quays Shopping Centre requiring immediate start. The role operates Monday-Friday, 08:00-17:00, reporting directly to the JLL Contract Manager. Core Responsibilities Work Order Management & Compliance The position centers on scheduling all planned preventive maintenance (PPM) and reactive work in accordance with contract requirements and service level agreements. You'll manage payment applications through internal and client systems while maintaining comprehensive documentation for compliance purposes. Critical compliance activities include managing Meridian documentation, ensuring timely completion of inspections, and maintaining both hard and soft copy records according to JLL's quality assurance procedures. Asset & Financial Management You'll track and report on asset issues, upgrades, recommendations and insurance inspections while generating analytical reports on breakdown trends, costs and value assessment. Financial responsibilities include managing payment applications, maintaining accurate financial records, reviewing work-in-progress reports, highlighting jobs over 60 days old, and supporting budget preparation and monthly analysis. The role requires working knowledge of timesheets and financial profit awareness. System Administration & Reporting Serve as first-line support for the CAFM system and eLogbooks hardware, managing subcontractor assets within the system and generating reports as required. You'll maintain accurate online filing for statutory certification, manage Vantify interactions and deadlines, and handle client incident/accident reporting and data management system updates. Stakeholder Engagement Attend steering groups and development meetings as site champion, support Hard Services Supervisors in PPM delivery, provide administration support for Contract Manager financial queries, and manage relationships with subcontractors and the supply chain. Required Qualifications Essential Experience: Minimum 3 years in similar facilities management role allocating and managing work orders 3 years managing subcontractors and supply chain relationships Recent experience contributing to business control exceeding 1 million Proven track record supervising building engineering services and/or soft services 3 years successful process management experience Understanding of helpdesk/call center processes and workflow Technical Skills: IT literate with demonstrable knowledge of computer-aided facilities management software Understanding of asset management information systems Basic commercial and budgetary understanding Ability to operate standard office equipment Personal Attributes: Customer-focused with excellent communication and interpersonal skills Strong attention to detail Consistently punctual and smartly presented Computer literate with ability to complete only tasks within competency level The role manages significant financial responsibility while requiring both technical proficiency in FM systems and strong stakeholder management capabilities to ensure contract compliance and client satisfaction.
Aug 06, 2026
Full time
Contract Support This is an on-site facilities management contract support position at West Quays Shopping Centre requiring immediate start. The role operates Monday-Friday, 08:00-17:00, reporting directly to the JLL Contract Manager. Core Responsibilities Work Order Management & Compliance The position centers on scheduling all planned preventive maintenance (PPM) and reactive work in accordance with contract requirements and service level agreements. You'll manage payment applications through internal and client systems while maintaining comprehensive documentation for compliance purposes. Critical compliance activities include managing Meridian documentation, ensuring timely completion of inspections, and maintaining both hard and soft copy records according to JLL's quality assurance procedures. Asset & Financial Management You'll track and report on asset issues, upgrades, recommendations and insurance inspections while generating analytical reports on breakdown trends, costs and value assessment. Financial responsibilities include managing payment applications, maintaining accurate financial records, reviewing work-in-progress reports, highlighting jobs over 60 days old, and supporting budget preparation and monthly analysis. The role requires working knowledge of timesheets and financial profit awareness. System Administration & Reporting Serve as first-line support for the CAFM system and eLogbooks hardware, managing subcontractor assets within the system and generating reports as required. You'll maintain accurate online filing for statutory certification, manage Vantify interactions and deadlines, and handle client incident/accident reporting and data management system updates. Stakeholder Engagement Attend steering groups and development meetings as site champion, support Hard Services Supervisors in PPM delivery, provide administration support for Contract Manager financial queries, and manage relationships with subcontractors and the supply chain. Required Qualifications Essential Experience: Minimum 3 years in similar facilities management role allocating and managing work orders 3 years managing subcontractors and supply chain relationships Recent experience contributing to business control exceeding 1 million Proven track record supervising building engineering services and/or soft services 3 years successful process management experience Understanding of helpdesk/call center processes and workflow Technical Skills: IT literate with demonstrable knowledge of computer-aided facilities management software Understanding of asset management information systems Basic commercial and budgetary understanding Ability to operate standard office equipment Personal Attributes: Customer-focused with excellent communication and interpersonal skills Strong attention to detail Consistently punctual and smartly presented Computer literate with ability to complete only tasks within competency level The role manages significant financial responsibility while requiring both technical proficiency in FM systems and strong stakeholder management capabilities to ensure contract compliance and client satisfaction.
I am currently working with a Kent based Local Authority who are on the lookout for an interim Hard Facilities Fabric Supervisor for an initial 3-6 month period. This role is part-time 3 days per week, you will need to be a maximum of 20 miles away. This role is key to maintaining the condition, safety, and usability of our corporate estate, ensuring buildings are fit for purpose for staff, residents, and service users. You will take the lead on all building fabric maintenance, overseeing contractors and works across a varied portfolio including offices, schools, community centres, and operational properties. You must have strong knowledge of building fabric elements (roofing, walls, finishes, structural elements, etc.) Key Responsibilities: Supervise delivery of fabric maintenance and repair works, including roofing, brickwork, carpentry, glazing, flooring, and internal finishes Manage and monitor contractors and suppliers, ensuring delivery against SLAs, KPIs, and contract specifications Ensure compliance with health & safety and statutory regulations across all works Oversee planned preventative maintenance (PPM) and reactive fabric repairs Conduct site inspections, condition surveys, and quality audits Support minor works and refurbishment projects across the estate
Aug 06, 2026
Full time
I am currently working with a Kent based Local Authority who are on the lookout for an interim Hard Facilities Fabric Supervisor for an initial 3-6 month period. This role is part-time 3 days per week, you will need to be a maximum of 20 miles away. This role is key to maintaining the condition, safety, and usability of our corporate estate, ensuring buildings are fit for purpose for staff, residents, and service users. You will take the lead on all building fabric maintenance, overseeing contractors and works across a varied portfolio including offices, schools, community centres, and operational properties. You must have strong knowledge of building fabric elements (roofing, walls, finishes, structural elements, etc.) Key Responsibilities: Supervise delivery of fabric maintenance and repair works, including roofing, brickwork, carpentry, glazing, flooring, and internal finishes Manage and monitor contractors and suppliers, ensuring delivery against SLAs, KPIs, and contract specifications Ensure compliance with health & safety and statutory regulations across all works Oversee planned preventative maintenance (PPM) and reactive fabric repairs Conduct site inspections, condition surveys, and quality audits Support minor works and refurbishment projects across the estate
Recruitment Consultant Jobs Australia UK Recruitment Consultants Wanted Are you a Recruitment Consultant in the UK thinking about relocating to Australia? We re supporting experienced UK Recruitment Consultants to secure Recruitment Consultant roles in Australia, offering not just a job, but a genuine lifestyle change. With high demand for skilled recruiters, these Australia-based Recruitment Consultant opportunities offer career growth, excellent earning potential, and a fresh start. Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Aug 06, 2026
Full time
Recruitment Consultant Jobs Australia UK Recruitment Consultants Wanted Are you a Recruitment Consultant in the UK thinking about relocating to Australia? We re supporting experienced UK Recruitment Consultants to secure Recruitment Consultant roles in Australia, offering not just a job, but a genuine lifestyle change. With high demand for skilled recruiters, these Australia-based Recruitment Consultant opportunities offer career growth, excellent earning potential, and a fresh start. Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
We are currently seeking a Hard FM Service Manager to join our our South West based NHS repairs and maintenance team. This role is responsible for managing a team of directly employed skilled trade operatives across reactive repairs and planned, preventative maintenance. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Service Manager you will manage a team of directly employed maintenance operatives to ensure the delivery of reactive repairs and planned preventative maintenance across a number of hospital/healthcare sites. The patch covers an area from Bristol to Salisbury and Swindon. You will be working to ensure that reactive calls and PPMs are responded to in order to ensure smooth and efficient running of the day to day operations to meet SLA and KPI targets. You will take responsibility for the day-to-day management of the delivery of hard FM services, ensuring statutory compliance with current legislation and local codes of practice to protect the health and safety of others in a working/live hospital environment. Where it is not possible for works to be completed in house you will also manage the specialist planned and reactive sub-contracted services ensuring that all works are completed to the required quality and that HSQ&E obligations are met. Reporting to the contract manager you will help to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved and potential risks are identified and mitigated. What we can offer you; Salary £40 - 45k Car allowance of £4,872 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business Experience Required The preferred candidate will have previous experience working for a facilities management company supporting reactive and hard FM. You could be an experienced Supervisor looking to progress or have previous service management experience. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered. The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge of M&E building services maintenance and Health & Safety procedures in daily site operation. Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills are essential (Microsoft Office Packages such as Word, Outlook and Excel). If you have this experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Aug 05, 2026
Full time
We are currently seeking a Hard FM Service Manager to join our our South West based NHS repairs and maintenance team. This role is responsible for managing a team of directly employed skilled trade operatives across reactive repairs and planned, preventative maintenance. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Service Manager you will manage a team of directly employed maintenance operatives to ensure the delivery of reactive repairs and planned preventative maintenance across a number of hospital/healthcare sites. The patch covers an area from Bristol to Salisbury and Swindon. You will be working to ensure that reactive calls and PPMs are responded to in order to ensure smooth and efficient running of the day to day operations to meet SLA and KPI targets. You will take responsibility for the day-to-day management of the delivery of hard FM services, ensuring statutory compliance with current legislation and local codes of practice to protect the health and safety of others in a working/live hospital environment. Where it is not possible for works to be completed in house you will also manage the specialist planned and reactive sub-contracted services ensuring that all works are completed to the required quality and that HSQ&E obligations are met. Reporting to the contract manager you will help to deliver ongoing improvements and recommendations to the long term contract strategy to maximise productivity and quality whilst ensuring cost efficiencies are achieved and potential risks are identified and mitigated. What we can offer you; Salary £40 - 45k Car allowance of £4,872 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business Experience Required The preferred candidate will have previous experience working for a facilities management company supporting reactive and hard FM. You could be an experienced Supervisor looking to progress or have previous service management experience. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered. The successful candidate will have strong influencing, communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have a knowledge of M&E building services maintenance and Health & Safety procedures in daily site operation. Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills are essential (Microsoft Office Packages such as Word, Outlook and Excel). If you have this experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Grounds and Landscaping Manager- Wednesbury An excellent opportunity for a commercially minded and self-driven Grounds & Landscaping Head of Department Manager to lead a growing team, drive new business, and oversee grounds maintenance and soft services operations for a facilities service provider. If you've also worked in the following roles, we'd also like to hear from you: Grounds Maintenance Supervisor, Business Development Manager, Facilities Services Manager, Landscaping Contracts Manager, Operations Manager, Soft Services Manager SALARY: £35,000 to £40,000 per annum + Bonus Opportunities LOCATION: Wednesbury, West Midlands JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a Full UK Driving Licence and willingness to travel locally JOB OVERVIEW We have a fantastic new job opportunity for a Grounds & Landscaping Head of Department Business Manager with strong leadership skills, a commercial mindset, and experience in facilities or grounds maintenance. As a Grounds & Landscaping Head of Department Business Manager you will oversee daily operations, ensuring the delivery of high-quality grounds maintenance services while driving new business opportunities across the West Midlands. The Grounds & Landscaping Head of Department Business Manager will work closely with the sales team to expand client relationships, secure new commercial contracts, and maintain excellent service standards. DUTIES Your duties as the Grounds & Landscaping Head of Department Business Manager include: Lead and Manage Teams: Oversee the gardening and grounds maintenance team to ensure high service delivery Drive Business Growth: Develop new business and maintain existing contracts within the facilities sector Client Relationship Management: Build strong client relationships through proactive communication and support Sales Planning: Prepare annual business and quarterly sales plans aligned with KPIs Monitor Competitors: Track market trends and competitor performance to maximise business opportunities Networking: Attend networking events and represent the company at industry functions Tender Management: Produce and submit professional tender documents for new contracts Performance Review: Participate in monthly business reviews and sales meetings to evaluate progress CANDIDATE REQUIREMENTS Proven experience of managing grounds maintenance or landscaping operations A background in business development or sales within the facilities or soft services sector Excellent communication, presentation, and negotiation skills Strong commercial awareness and results-driven approach Ability to lead and motivate teams effectively Confident in networking and building client relationships Self-motivated with a proactive, positive attitude Full UK driving licence and willingness to travel locally Please call or send a CV to apply.
Aug 05, 2026
Full time
Grounds and Landscaping Manager- Wednesbury An excellent opportunity for a commercially minded and self-driven Grounds & Landscaping Head of Department Manager to lead a growing team, drive new business, and oversee grounds maintenance and soft services operations for a facilities service provider. If you've also worked in the following roles, we'd also like to hear from you: Grounds Maintenance Supervisor, Business Development Manager, Facilities Services Manager, Landscaping Contracts Manager, Operations Manager, Soft Services Manager SALARY: £35,000 to £40,000 per annum + Bonus Opportunities LOCATION: Wednesbury, West Midlands JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a Full UK Driving Licence and willingness to travel locally JOB OVERVIEW We have a fantastic new job opportunity for a Grounds & Landscaping Head of Department Business Manager with strong leadership skills, a commercial mindset, and experience in facilities or grounds maintenance. As a Grounds & Landscaping Head of Department Business Manager you will oversee daily operations, ensuring the delivery of high-quality grounds maintenance services while driving new business opportunities across the West Midlands. The Grounds & Landscaping Head of Department Business Manager will work closely with the sales team to expand client relationships, secure new commercial contracts, and maintain excellent service standards. DUTIES Your duties as the Grounds & Landscaping Head of Department Business Manager include: Lead and Manage Teams: Oversee the gardening and grounds maintenance team to ensure high service delivery Drive Business Growth: Develop new business and maintain existing contracts within the facilities sector Client Relationship Management: Build strong client relationships through proactive communication and support Sales Planning: Prepare annual business and quarterly sales plans aligned with KPIs Monitor Competitors: Track market trends and competitor performance to maximise business opportunities Networking: Attend networking events and represent the company at industry functions Tender Management: Produce and submit professional tender documents for new contracts Performance Review: Participate in monthly business reviews and sales meetings to evaluate progress CANDIDATE REQUIREMENTS Proven experience of managing grounds maintenance or landscaping operations A background in business development or sales within the facilities or soft services sector Excellent communication, presentation, and negotiation skills Strong commercial awareness and results-driven approach Ability to lead and motivate teams effectively Confident in networking and building client relationships Self-motivated with a proactive, positive attitude Full UK driving licence and willingness to travel locally Please call or send a CV to apply.
Maintenance Coordinator Location: Uxbridge Salary: Up to £32000 dependent on experience About the Role My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you'll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About You We're looking for someone who is highly organised, reliable, and confident managing multiple priorities. You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous
Aug 05, 2026
Full time
Maintenance Coordinator Location: Uxbridge Salary: Up to £32000 dependent on experience About the Role My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you'll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About You We're looking for someone who is highly organised, reliable, and confident managing multiple priorities. You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous
Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Commercial Accounts & Operations Manager: Build and maintain strong relationships with commercial clients and key stakeholders. Act as the primary contact for client enquiries, service reviews, complaints and escalations. Identify opportunities to improve client satisfaction, retention and business growth. Manage commercial enquiries from initial enquiry through to quotation and completion. Prepare accurate quotations, proposals and tender documentation. Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion. Identify opportunities for additional services, maintenance contracts and system upgrades. Coordinate reactive, planned and project work to meet client requirements and service levels. Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery. Monitor work progress, resolve delays and ensure effective communication throughout. Manage commercial projects from planning through to completion, ensuring delivery on time and within budget. Coordinate project plans, documentation, variations and client handovers. Work closely with technical teams to deliver effective and compliant solutions. Translate technical information into clear client communications and proposals. Lead, support and develop B2B office staff, promoting high standards of customer service and performance. Allocate workloads, conduct performance reviews and identify training and development needs. Support recruitment, onboarding and team development. Monitor commercial performance, profitability and work in progress. Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained. Support forecasting, reporting and revenue planning. Produce and present performance reports, highlighting trends, risks and improvement opportunities. Drive continuous improvement by enhancing processes, reporting and operational efficiency. Ensure compliance with company procedures, health and safety, quality standards and client requirements. Support audits, risk management and information security requirements. Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers. Requirements of the Commercial Accounts & Operations Manager: Proven managerial, supervisory or team-lead experience in a commercial service delivery environment. Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider. Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry. Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out. Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS). Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms. Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions. Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness. Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses. Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems. Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions. Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota. If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!
Aug 05, 2026
Full time
Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Commercial Accounts & Operations Manager: Build and maintain strong relationships with commercial clients and key stakeholders. Act as the primary contact for client enquiries, service reviews, complaints and escalations. Identify opportunities to improve client satisfaction, retention and business growth. Manage commercial enquiries from initial enquiry through to quotation and completion. Prepare accurate quotations, proposals and tender documentation. Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion. Identify opportunities for additional services, maintenance contracts and system upgrades. Coordinate reactive, planned and project work to meet client requirements and service levels. Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery. Monitor work progress, resolve delays and ensure effective communication throughout. Manage commercial projects from planning through to completion, ensuring delivery on time and within budget. Coordinate project plans, documentation, variations and client handovers. Work closely with technical teams to deliver effective and compliant solutions. Translate technical information into clear client communications and proposals. Lead, support and develop B2B office staff, promoting high standards of customer service and performance. Allocate workloads, conduct performance reviews and identify training and development needs. Support recruitment, onboarding and team development. Monitor commercial performance, profitability and work in progress. Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained. Support forecasting, reporting and revenue planning. Produce and present performance reports, highlighting trends, risks and improvement opportunities. Drive continuous improvement by enhancing processes, reporting and operational efficiency. Ensure compliance with company procedures, health and safety, quality standards and client requirements. Support audits, risk management and information security requirements. Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers. Requirements of the Commercial Accounts & Operations Manager: Proven managerial, supervisory or team-lead experience in a commercial service delivery environment. Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider. Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry. Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out. Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS). Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms. Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions. Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness. Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses. Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems. Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions. Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota. If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!
Ref: Location: Greater London Hours: Monday to Friday 8am-5pm Pay: £54,000 + overtime Duration: Ongoing Contract Duties Reporting directly to the Contract Manager, the successful candidate will be responsible for overseeing the delivery of planned preventative maintenance (PPM), reactive maintenance and minor works across a variety of mechanical and electrical building services systems. The role will involve both hands-on technical support and supervisory responsibilities, ensuring all maintenance activities are completed safely, efficiently and to the highest standards. Key Responsibilities Supervise the delivery of planned preventative maintenance and reactive maintenance activities across multiple sites. Provide technical support and guidance to engineers and subcontractors. Ensure compliance with statutory maintenance requirements and health & safety legislation. Carry out fault diagnosis and assist with complex maintenance issues where required. Monitor service delivery performance and ensure work is completed within agreed timescales. Produce detailed reports, site findings and recommendations for remedial works. Manage and coordinate specialist subcontractors where necessary. Complete and review maintenance records via CAFM systems. Maintain strong client relationships through regular communication and professional service delivery. Essential Requirements Recognised City & Guilds qualification in a Mechanical or Electrical discipline. Minimum 5 years' post-qualification experience within Building Services or Facilities Management. Previous experience supervising engineers within a maintenance environment. Strong technical knowledge of both mechanical and electrical building services systems. Experience delivering PPM and reactive maintenance within occupied commercial environments. Previous experience using CAFM systems. Good understanding of statutory compliance and maintenance record keeping. Full UK driving licence.
Aug 05, 2026
Contractor
Ref: Location: Greater London Hours: Monday to Friday 8am-5pm Pay: £54,000 + overtime Duration: Ongoing Contract Duties Reporting directly to the Contract Manager, the successful candidate will be responsible for overseeing the delivery of planned preventative maintenance (PPM), reactive maintenance and minor works across a variety of mechanical and electrical building services systems. The role will involve both hands-on technical support and supervisory responsibilities, ensuring all maintenance activities are completed safely, efficiently and to the highest standards. Key Responsibilities Supervise the delivery of planned preventative maintenance and reactive maintenance activities across multiple sites. Provide technical support and guidance to engineers and subcontractors. Ensure compliance with statutory maintenance requirements and health & safety legislation. Carry out fault diagnosis and assist with complex maintenance issues where required. Monitor service delivery performance and ensure work is completed within agreed timescales. Produce detailed reports, site findings and recommendations for remedial works. Manage and coordinate specialist subcontractors where necessary. Complete and review maintenance records via CAFM systems. Maintain strong client relationships through regular communication and professional service delivery. Essential Requirements Recognised City & Guilds qualification in a Mechanical or Electrical discipline. Minimum 5 years' post-qualification experience within Building Services or Facilities Management. Previous experience supervising engineers within a maintenance environment. Strong technical knowledge of both mechanical and electrical building services systems. Experience delivering PPM and reactive maintenance within occupied commercial environments. Previous experience using CAFM systems. Good understanding of statutory compliance and maintenance record keeping. Full UK driving licence.
Compliance and Operations Administrator Salary: 32,000 - 37,000 Based in Park Royal Office-Based Role - 9 am - 5.30 pm A well-established communications company based in Park Royal are looking for a Compliance and Operations Administrator to join our busy team. This role will focus heavily on compliance management and ISO accreditations, while assisting with day-to-day operational support. Looking for someone highly organised, process-driven, and detail-focused, with the ability to take initiative and work effectively as part of a team. Responsibilities: Support the Operations Supervisor with company accreditations and management systems, including Quality, Environmental, Health & Safety, Cyber Essentials, Information Security, and Business Continuity. Assist with audits, carry out compliance checks, investigate quality issues, and ensure procedures are followed. Manage key ISO activities, including Carbon Footprint reporting (ISO 14064) and Business Continuity (ISO 22301). Complete monthly Health & Safety inspections and maintain COSHH compliance. Maintain accurate company documentation and records, including insurance, training, and property compliance certificates. Oversee property and facilities maintenance, liaising with contractors and sourcing quotes. Manage new starter and leaver processes, including IT setup, PPE, checks, and inductions. Process leave requests and prepare reports for the Operations Director. Provide administrative, IT, and systems support, including digital forms and telephony. Maintain company vehicle records, servicing, MOTs, and compliance databases. Support operational projects and provide cover for the Purchasing team when required Experience Required: Proven experience in administration with exposure to compliance or quality processes Knowledge of ISO standards Ability to prioritise work and meet deadlines Excellent attention to detail and process/procedure driven Experience with ISO/NQA accreditations - desirable Benefits: Holiday 21 days + BH (closed at Christmas hols to be taken during this). Holiday increase over the length of service Pension scheme Medicare Parking available Opportunity to progress in time If you're compliance-driven, detail-oriented and confident in ISO processes with an easy commute to Park Royal, apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 05, 2026
Full time
Compliance and Operations Administrator Salary: 32,000 - 37,000 Based in Park Royal Office-Based Role - 9 am - 5.30 pm A well-established communications company based in Park Royal are looking for a Compliance and Operations Administrator to join our busy team. This role will focus heavily on compliance management and ISO accreditations, while assisting with day-to-day operational support. Looking for someone highly organised, process-driven, and detail-focused, with the ability to take initiative and work effectively as part of a team. Responsibilities: Support the Operations Supervisor with company accreditations and management systems, including Quality, Environmental, Health & Safety, Cyber Essentials, Information Security, and Business Continuity. Assist with audits, carry out compliance checks, investigate quality issues, and ensure procedures are followed. Manage key ISO activities, including Carbon Footprint reporting (ISO 14064) and Business Continuity (ISO 22301). Complete monthly Health & Safety inspections and maintain COSHH compliance. Maintain accurate company documentation and records, including insurance, training, and property compliance certificates. Oversee property and facilities maintenance, liaising with contractors and sourcing quotes. Manage new starter and leaver processes, including IT setup, PPE, checks, and inductions. Process leave requests and prepare reports for the Operations Director. Provide administrative, IT, and systems support, including digital forms and telephony. Maintain company vehicle records, servicing, MOTs, and compliance databases. Support operational projects and provide cover for the Purchasing team when required Experience Required: Proven experience in administration with exposure to compliance or quality processes Knowledge of ISO standards Ability to prioritise work and meet deadlines Excellent attention to detail and process/procedure driven Experience with ISO/NQA accreditations - desirable Benefits: Holiday 21 days + BH (closed at Christmas hols to be taken during this). Holiday increase over the length of service Pension scheme Medicare Parking available Opportunity to progress in time If you're compliance-driven, detail-oriented and confident in ISO processes with an easy commute to Park Royal, apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
LOCATION: Dolphin Centre, Poole, BH15 1SZ SHIFT PATTERN: Wednesday to Saturday, 39 hours per week PAY RATE: £ 14.00 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! You will support the Soft Services Manager and Centre Operations Manager in the delivery of the operational management of the contract, ensuring that the operation is managed in line with company policies and procedures. You will also need to display the ability to lead and engage with the teams, to deliver and be able to work as part of a team in a physically demanding, fast paced environment that provides Cleaning and waste removal services for the client. Our teams consist of ambitious and motivated individuals who contribute to making a fun and friendly working environment. This role will include a variety of tasks including the following: To clean toilets of the centre, and wear company uniform at all times so that Dolphin Shopping Centres' reputation for professionalism and quality is never compromised. To ensure that all cleaning duties carried out are strictly in accordance with our standards so that quality work is delivered fully meeting/exceeding our expectations. To ensure that all work undertaken is strictly carried out in accordance with Dolphin & ABM's Health and Safety procedures. Moreover, to demonstrate their commitment to the fact that each Dolphin/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions. Whilst at the Centre to effectively assist with the public, evacuations etc. To make sure cleaning duties are completed as directed by The Soft Services Manager Moreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that continuous improvement' is the norm. To work in a proactive manner supporting/assisting colleagues whenever in a position to do so. To undertake ad hoc duties as directed/ operationally required. KEY RESPONSIBILITIES Working within our Cleaning and Yard waste removal teams in a retail shopping centre environment, carrying out duties effectively and efficiently. Duties will include leading and engaging a team to deliver high cleaning service both internally and externally in all areas of the shopping Centre, Clean and sanitize lifts, wipe all external & internal stainless-steel on lift doors / frames / lift runners wipe down and remove all smudges from mirrors, sweep and mop floors Cleaning restroom(s)/showers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, cleaning shower cubicle partition doors/walls, sweeping and mopping tile floors Set up, stock, and maintenance of cleaning equipment and supplies Monitor and maintain sanitation and organisation of assigned areas Assist Centre Managers when needed to ensure optimum service to clients Perform additional duties as needed, within reason Comply with monthly training sessions delivered by the supervisor/line manager as necessary Providing training to your team on the use of both ride-on sweepers and scrubber-dryers, along with other cleaning equipment. Ensuring that all equipment is kept clean, well maintained and in a safe working order. Ensuring that your team is responsive to any spillages and callouts from the clients on site team. Communicate effectively with your team and line manager - we all work together. Ensuring that yourself and your team wear protective clothing (PPE) and comply with Health & Safety legislation and policies. The post holder will need to be able to work on their own initiative as well as part of a team and exhibit excellent communication skills and be able to confidently communicate with their team members and those of the client. To Supervise Team and give guidance throughout shift. To Act as point of Contact for ABM on site in absence of Soft Services Manager. Requirements Able to use Excel, Word and able to create Purchase orders using ABM Apps and Software Previous Experience in Similar Cleaning/Supervisory Role Good inter-personal and communication skills High Attention to detail Ability to work under pressure Ability to quickly adapt to a remarkably busy operational environment A reliable and flexible approach to work Excellent Written and verbal skills in English Ability to use own initiative to identify and prioritise tasks Ability to work alone and as part of a team Approachable and courteous manner An understanding of the need for confidentiality and discretion in busy Shopping Centre QUALIFICATIONS Health and Safety Certificate IOSH Managing Safely Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Aug 05, 2026
Full time
LOCATION: Dolphin Centre, Poole, BH15 1SZ SHIFT PATTERN: Wednesday to Saturday, 39 hours per week PAY RATE: £ 14.00 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! You will support the Soft Services Manager and Centre Operations Manager in the delivery of the operational management of the contract, ensuring that the operation is managed in line with company policies and procedures. You will also need to display the ability to lead and engage with the teams, to deliver and be able to work as part of a team in a physically demanding, fast paced environment that provides Cleaning and waste removal services for the client. Our teams consist of ambitious and motivated individuals who contribute to making a fun and friendly working environment. This role will include a variety of tasks including the following: To clean toilets of the centre, and wear company uniform at all times so that Dolphin Shopping Centres' reputation for professionalism and quality is never compromised. To ensure that all cleaning duties carried out are strictly in accordance with our standards so that quality work is delivered fully meeting/exceeding our expectations. To ensure that all work undertaken is strictly carried out in accordance with Dolphin & ABM's Health and Safety procedures. Moreover, to demonstrate their commitment to the fact that each Dolphin/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions. Whilst at the Centre to effectively assist with the public, evacuations etc. To make sure cleaning duties are completed as directed by The Soft Services Manager Moreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that continuous improvement' is the norm. To work in a proactive manner supporting/assisting colleagues whenever in a position to do so. To undertake ad hoc duties as directed/ operationally required. KEY RESPONSIBILITIES Working within our Cleaning and Yard waste removal teams in a retail shopping centre environment, carrying out duties effectively and efficiently. Duties will include leading and engaging a team to deliver high cleaning service both internally and externally in all areas of the shopping Centre, Clean and sanitize lifts, wipe all external & internal stainless-steel on lift doors / frames / lift runners wipe down and remove all smudges from mirrors, sweep and mop floors Cleaning restroom(s)/showers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, cleaning shower cubicle partition doors/walls, sweeping and mopping tile floors Set up, stock, and maintenance of cleaning equipment and supplies Monitor and maintain sanitation and organisation of assigned areas Assist Centre Managers when needed to ensure optimum service to clients Perform additional duties as needed, within reason Comply with monthly training sessions delivered by the supervisor/line manager as necessary Providing training to your team on the use of both ride-on sweepers and scrubber-dryers, along with other cleaning equipment. Ensuring that all equipment is kept clean, well maintained and in a safe working order. Ensuring that your team is responsive to any spillages and callouts from the clients on site team. Communicate effectively with your team and line manager - we all work together. Ensuring that yourself and your team wear protective clothing (PPE) and comply with Health & Safety legislation and policies. The post holder will need to be able to work on their own initiative as well as part of a team and exhibit excellent communication skills and be able to confidently communicate with their team members and those of the client. To Supervise Team and give guidance throughout shift. To Act as point of Contact for ABM on site in absence of Soft Services Manager. Requirements Able to use Excel, Word and able to create Purchase orders using ABM Apps and Software Previous Experience in Similar Cleaning/Supervisory Role Good inter-personal and communication skills High Attention to detail Ability to work under pressure Ability to quickly adapt to a remarkably busy operational environment A reliable and flexible approach to work Excellent Written and verbal skills in English Ability to use own initiative to identify and prioritise tasks Ability to work alone and as part of a team Approachable and courteous manner An understanding of the need for confidentiality and discretion in busy Shopping Centre QUALIFICATIONS Health and Safety Certificate IOSH Managing Safely Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
