338 jobs found

Our client is a leading provider of specialist equipment and support services to the construction, infrastructure and industrial sectors across the UK. Due to continued expansion, they are looking to appoint an experienced Service Controller to join their busy service team in Weston-super-Mare. This is an excellent opportunity for someone with experience coordinating engineers, managing maintenance schedules and handling breakdown response in a fast-paced environment. The Role As Service Controller, you will play a key role in ensuring equipment repairs, servicing and maintenance activities are planned and completed efficiently. Acting as the central point of contact for service operations, you will coordinate engineers, manage breakdown responses and maintain accurate service records to maximise equipment availability and customer satisfaction. Key Responsibilities Provide initial telephone support to diagnose issues and resolve where possible. Coordinate engineer attendance for breakdowns, prioritising first-time fixes. Log and allocate repair work whilst maintaining accurate service records. Schedule routine servicing, inspections and maintenance activities. Liaise with customers to arrange service appointments and minimise disruption. Support field engineers by ensuring they have the relevant information, parts and resources required. Coordinate with internal departments regarding equipment availability and replacements. Manage third-party repair providers, including raising purchase orders and approving invoices. Identify chargeable repairs and process parts orders and customer invoicing. Maintain accurate records of stock, repairs, service schedules and equipment downtime. Requirements Previous experience in a Service Controller, Maintenance Controller, Service Coordinator or similar role. Strong organisational and planning skills. Excellent communication skills and a confident telephone manner. Ability to prioritise workload and work effectively under pressure. Strong problem-solving and decision-making abilities. Good working knowledge of Microsoft Office applications. Professional, proactive and customer-focused approach. Desirable Experience Experience within plant hire, construction equipment, heavy equipment, engineering or related industries. Understanding of service scheduling and mobile engineer planning. Experience managing maintenance and repair workflows. What's on Offer? Salary of 32,000 - 34,000 depending on experience. Monday to Friday working pattern. 42.5-hour working week. Company pension scheme. Enhanced annual leave entitlement with length of service. Ongoing training and career development opportunities.

Working Environment You'll operate in production-focused environments where platform usability and operational excellence matter. The work sits at the intersection of platform engineering, DevOps and MLOps, with close collaboration across data science, ML engineering, software engineering and architecture. The role requires comfort working 'in the weeds' - understanding how platforms behave under real workloads, and designing guardrails that balance flexibility for users with reliability, security and governance. What You'll Be Doing - Provide technical leadership across platform engineering, DevOps, and MLOps activities - Design, build, and operate a Kubernetes-based MLOps platform that supports the full model lifecycle - Implement and operate MLOps tooling and frameworks enabling teams to build, train, deploy, and serve models - Develop and support model serving and inference capabilities within Kubernetes environments - Implement workflows that support model experimentation (including notebooks), packaging, deployment and versioning - Enable scalable inference and LLM-based workloads, including serving and optimisation considerations - Work with data scientists and ML engineers to ensure the platform is usable, well documented and fit for purpose - Own platform operability, reliability, security and supportability in live production environments - Troubleshoot complex platform, workload and deployment issues across Kubernetes and MLOps layers - Contribute to architectural decisions while remaining deeply hands-on in delivery Your Experience To be successful in this role, you will bring: - Strong experience as a Senior or Lead Platform Engineer / DevOps Engineer - Deep hands-on experience building and operating Kubernetes-based platforms - Strong practical experience using Helm and infrastructure-as-code tools such as Terraform - Proven experience extending Kubernetes with higher-level platforms and services, rather than treating it as an end in itself - Strong understanding of operational concerns: monitoring, logging, incident response, reliability and maintenance - Confidence working directly with engineers and data scientists to support real workloads in production MLOps experience is highly desirable, including exposure to tools and patterns such as: - Building MLOps platforms using frameworks such as Kubeflow (or comparable approaches) - Operating model serving and inference platforms (e.g. KServe, vLLM, or comparable solutions) - Supporting LLM-based workloads, including optimisation and serving considerations - Providing notebook-based development environments (e.g. JupyterHub) within secure platforms - Exposure to emerging tooling such as InstructLab, trustworthy AI tooling, or equivalent approaches In Return You'll play a key role in enabling AI delivery at scale by building platforms that other engineers and data scientists actually want to use. This is an opportunity to lead technically, shape a practical MLOps platform, and own operational outcomes in production environments where reliability and usability matter. As an organisation and as a team, Guidant Global are committed to fostering an equitable, diverse and inclusive workplace, where every employee and contractor feels valued and empowered throughout their time with us. We actively seek to recruit talent from all backgrounds, and to draw on a rich blend of experiences, perspectives and creativity. We believe that when people are respected and included, they are motivated to bring their best and whole selves to work, leading to innovative solutions and exceptional outcomes for all parties. Guidant Global is acting as an Employment Business in relation to this vacancy.

hackajob is collaborating with Leidos to connect them with exceptional professionals for this role. Network Engineer Location: Huntingdon, UK Clearance - High DV 'Developed Vetting UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundations of our Leidos culture are our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive maintenance, primarily on High Side systems, but may occasionally be required to support other lower classification systems that Leidos manage. These systems are highly utilised with many active users who operate at varying security levels. 3rd Line Network Engineers are responsible for responding to escalations from 2nd Line Engineers as well as other Resolver Groups and conduct advanced troubleshooting to diagnose and rectify issues as they arise. 3rd Line Network Engineers will be able to develop technical solutions to complex issues and problems as well as possess the ability to liaise with stakeholders at all levels of seniority, including the customer. Adherence to resolving issues and problems within SLA levels and ensuring KPI's are met is also required. Essential Requirement Software Defined Networking experience with VMWare NSX. 3rd Line Network Engineers will; Have a thorough and demonstrable understanding of Cisco Enterprise LAN environments at 3rd line support level including, deployment, administration and troubleshooting. Ideally to a CCNP and CCDP level. Focus on Secure LAN environments including security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience in configuring and troubleshooting VPC, VDC, STP, BGP, OSPF and other key mainstream protocols. Have hands on experience in configuring and troubleshooting Sidewinders and ASAv firewalls with a Platform focus of: ISR, 6800, 3750, 3850 series. Have hands on experience in configuring and troubleshooting Fortigate, Sonicwall, Palo Alto, ForcePoint, ASAv and Juniper Firewalls. Possess excellent communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis and deployment. Key Duties System Support & Ticket resolution - Utilising technical expertise to ensure that the Core Network estate is kept online and running smoothly and that Incidents are dealt with in a timely manner IAW with KPI/SLA. Problem Resolution- Work with other resolver groups, original manufacturers, Users and suppliers to perform root cause analysis, providing technical solutions to complex problems. Maintenance - Responsible for completing the and recording Periodic maintenance of all systems Utilising Periodic Preventative Maintenance (PPM) and routine upgrading activities to stay ahead of obsolescence issues. Documentation - Maintain and create documentation of system configuration changes. As well as accurately recording work in SD+. Resource Movement - Assist in the configuration, installation, and deployment of infrastructure components. Participation in Projects - Engage in infrastructure-related projects and CR's contributing to implementation build, testing phases. Key Competencies: Communications - Verbal, written including technical documentation. Collaboration - Working with other SME's, Users & Resolver groups to ensure efficiency. Adaptability and flexibility - Able to change focus under changing situations. Technical expertise - Ability to troubleshoot and fault rectification variety of issues. Attention to detail - Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-TIme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

As part of an exciting digital transformation, the University of Surrey is seeking a Network Engineer. Operating as part of the Network Services team within IT Services the post holder will be responsible for maintaining the University's data and voice networks, as well as providing input to assist with the design, development and evolution of network services. We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment. Role & Responsibilities: The role acts primarily to proactively manage the University's data and voice communications systems and deal with any associated support tickets, responding to alerts, including capacity and security issues identified by internal monitoring systems and external suppliers. The post holder will be expected to lead in the maintenance of our enterprise network systems and services, coordinating with colleagues and third parties in scheduling changes, and demonstrate independent thinking should an issue occur that falls outside the agreed process of the change. Responsibilities include: Take ownership of the proactive maintenance of large-scale network systems, coordinating and managing changes as required, identifying and actioning improvements to the service. Configure network infrastructure, including routers, switches, firewalls, and wireless access points. Manage the case load of service incidents, works orders and standard change requests, always ensuring that requests are handled correctly and the service offering is to the highest standard. Where incidents have no published workaround, or standard changes are not applicable, find and document new workarounds and resolutions. Monitoring network performance, identifying bottlenecks, and optimizing the network. The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University's strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact. It's a vibrant and exciting time to join a great and well-respected team at the heart of the University's strategic plans. What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: Competitive Salary Market leading Pension Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare Access to on site leisure facilities at discounted rates For more information or to be considered for the role, please apply via the University of Surrey Website. The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description

Business Development Manager - ICP / Utilities Sector Location: Hertfordshire, UK (Hybrid) Employment Type: Full-time, Permanent Package: Competitive salary + benefits Role Overview The Business Development Manager will be responsible for generating new business across the UK within the ICP (Independent Connections Provider) and utilities infrastructure market, while also developing existing client relationships to drive account growth. The role acts as a key commercial interface for the business, focused on pipeline development, strategic market penetration, and full-cycle deal management through to contract award and handover. Key Responsibilities New Business & Pipeline Development Identify, qualify, and develop new sales opportunities across the UK utilities and ICP market Build and maintain a structured and sustainable sales pipeline Develop and execute a 12-month strategic sales plan focused on growth targets Research emerging market opportunities in EV, grid connections, residential, industrial & commercial sectors Client & Stakeholder Management Develop and maintain strong relationships with existing clients and strategic partners Act as a key commercial point of contact for customers and stakeholders Build long-term relationships with developers, EPCs, IDNOs, and DNO stakeholders Sales Execution & Bid Support Engage prospective clients through meetings, calls, digital outreach, and industry events Review technical and commercial scope of works prior to tender submission Collaborate with internal estimating and tendering teams throughout bid lifecycle Lead commercial negotiations through to contract award and handover Market Representation Represent the business at industry events, conferences, and networking forums Promote brand awareness and support market positioning strategy Reporting & Performance Deliver monthly KPI, sales, and pipeline reports Maintain CRM accuracy and forecasting discipline Provide market intelligence to support strategic decision-making Key Requirements Sector Expertise Strong understanding of the ICP and UK electrical utilities sector Knowledge of DNOs, IDNOs, NERS accreditation, and UK distribution networks Awareness of EV infrastructure, grid connections, and energy transition markets Understanding of LV/MV networks up to 11kV and 33kV Commercial Capability Strong commercial awareness including contract law and risk management Proven ability to negotiate and close complex technical and infrastructure contracts Experience managing full sales lifecycle from lead generation to completion Core Skills Strong communication and presentation skills Excellent organisation and time management Ability to work independently and within cross-functional teams Strong stakeholder engagement and relationship-building capability Company Overview The organisation is a UK-based environmental and infrastructure engineering services group specialising in critical national infrastructure support, particularly across energy, utilities, and transport sectors. It provides integrated solutions spanning environmental services, infrastructure maintenance, engineering support, and utility network services. The business operates across regulated infrastructure markets and supports clients involved in energy transition, grid modernisation, and sustainable infrastructure development. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are supporting a large healthcare organisation in the North West of England in the appointment of a Deputy Head of Estates. This is an interim vacancy for 6 months initially, pay rate is competitive but around 300 - 400 per day. You will have previous experience within the healthcare environment leading and managing engineering and maintenance teams, ensuring the provision of high quality and compliant services to the organisation. You will ensure that the healthcare environment, including all buildings, engineering systems, energy infrastructure and grounds are safe, compliant with all relevant legislation and healthcare guidance, well maintained within the agreed budget, fit for purpose, available for their intended use, and provide the best possible patient and community experience in a proactive manner. Key Responsibilities: Lead the safe and effective upkeep of all Trust buildings and engineering services across all sites. Ensure sure maintenance work is carried out to high standards, including planned checks and urgent repairs. Management of staff and resources, ensuring teams are trained, supported and working safely. Responsible for meeting important safety and compliance rules so that patients, staff and visitors are kept safe. Oversee budgets, contracts and performance to make sure money is used wisely and services run well. Person Specification: Have an engineering/building services related discipline acquired through degree or equivalent senior leadership post experience for an extended time plus specialist technical knowledge gained through post-graduate courses and/or experience. Experience of leading reactive and planned preventative maintenance systems and the development and delivery of critical improvements / projects. Background leading significant workforce in disciplines ranging from electrical, mechanical engineering and trades staff within a healthcare setting. If you are interested please apply below and we will be in touch to discuss this exciting opportunity further.

Senior Security Engineering Team Lead Leeds (Home with 1 HQ visit per quarter) Up to 82,500 (NEG) + Excellent Benefits Are you an experienced Security Engineer ready to lead from the front? We're supporting a leading international managed technology organisation in the search for a Senior Security Engineering Team Lead to head a dedicated cyber security engineering function supporting a major enterprise customer operating within a highly regulated environment. This is far more than a traditional management role. You'll remain hands-on, acting as the technical authority for Microsoft security technologies whilst leading a team of experienced Security Analysts and Engineers responsible for protecting a critical customer environment. If you're passionate about Microsoft security, detection engineering, automation and mentoring technical teams, this is an opportunity to influence the direction of an enterprise-scale security operation. The Opportunity As the technical lead for the Security Engineering function, you'll own the security platform estate, providing architectural guidance, driving continuous improvement and acting as the primary escalation point for complex cyber security incidents. You'll combine strategic leadership with hands-on engineering, working closely with Security Analysts, Infrastructure teams and customer stakeholders to ensure security platforms remain resilient, effective and continually evolving. This is an excellent opportunity to join an organisation that invests heavily in technology, professional development and long-term career progression whilst working with some of the latest Microsoft security technologies. Key Responsibilities Lead and develop a team of Security Engineers and Security Analysts Act as the senior technical escalation point for complex cyber security incidents Own the configuration, maintenance and optimisation of the Microsoft security platform Drive detection engineering, rule tuning and continuous platform improvement Lead SIEM and SOAR engineering activities, including automation and Logic Apps Oversee log ingestion, telemetry quality and detection coverage Support vulnerability management and exposure management tooling Work closely with customers and internal technical teams on security architecture and platform improvements Mentor engineers and analysts, helping raise technical capability across the team Contribute to platform roadmaps, governance, documentation and service improvements Technology Environment You'll work across a modern Microsoft-centric cyber security stack including: Microsoft Defender XDR Defender for Endpoint Defender for Identity Microsoft Sentinel Logic Apps SOAR Automation Microsoft Purview Qualys XM Cyber CyberArk Detection Engineering KQL Threat Hunting Platform Engineering About You We're looking for someone who combines deep technical expertise with natural leadership skills. You'll likely have experience in areas such as: Security Engineering Detection Engineering SOC Engineering Microsoft Security Security Platform Management Cyber Security Architecture Security Automation Team Leadership You'll also possess: Expert knowledge of Microsoft Defender technologies Strong Microsoft Sentinel experience Experience building or improving security detections Knowledge of SOAR and security automation Experience within regulated or enterprise environments Excellent stakeholder management and communication skills Previous leadership or mentoring experience Why Apply? This organisation is recognised as one of the world's leading managed technology providers, delivering cloud, cyber security, data and digital workplace solutions to thousands of enterprise customers across multiple countries. It combines the scale of an international business with a culture that genuinely invests in its people through continuous learning, technical certifications, structured development programmes and internal career progression. You'll be joining at an exciting stage of growth, leading a newly established security capability supporting a strategic customer where you'll have genuine influence over both the technology roadmap and the development of your team. Package Salary up to 82,500 (NEG) Home working with one visit to HQ per quarter Excellent benefits package Significant investment in training and certifications Career progression opportunities Opportunity to work with enterprise Microsoft security technologies Technical leadership role with genuine strategic influence

A high volume manufacturer are currently looking to strengthen their IT department with the appointment of an IT Solutions Engineer. As IT Solutions Engineer, you will be responsible for the support, maintenance, development, and continuous improvement of business-critical systems, with a primary focus on the QAD 2014SE ERP platform. Working closely with business stakeholders, customers, suppliers, and external partners, the role ensures that enterprise applications, integrations, and infrastructure support operational excellence across manufacturing and supply chain functions. Working from their facility in Shropshire, the IT Solutions Engineer will be responsible for: ERP Systems Support & Development Provide administration, support, maintenance, and enhancement of the QAD 2014SE ERP environment. Work with business users to gather requirements and deliver scalable ERP solutions. Support ERP modules including: Manufacturing Planning Inventory Management Purchasing Sales Order Processing Logistics Finance interfaces Involvement in system upgrades, patches, testing, and deployment activities. Database Administration Maintain and optimise Progress OpenEdge databases. Perform routine database monitoring, backup management, and disaster recovery activities. Integration & EDI Management Support and maintain EDI transactions with customers, suppliers, and logistics partners. Troubleshoot EDI communication issues and data mapping errors. Develop and support system integrations between QAD and external applications. Linux Systems Administration Administer Linux servers supporting QAD and associated applications. Monitor system health, performance, security, and capacity. Business Solutions & Continuous Improvement Identify opportunities to automate manual business processes. Participate in digital transformation initiatives. Produce technical documentation, support procedures, and knowledge articles. Collaborate with IT, operations, and functional teams to improve system utilisation and business performance. Project Delivery Participate in IT projects from requirements gathering through implementation and support. Provide technical leadership on ERPrelated initiatives. Support testing, user training, and change management activities. Coordinate with external consultants and software vendors where required. The successful candidate will possess strong technical expertise in QAD, Progress OpenEdge technologies, Linux environments, and EDI integrations. If you believe you have the required skills and experience please apply now. M-Tec Engineering Solutions is a leading supplier of Permanent, Interim and Project Management Recruitment Solutions to the Automotive and General Engineering sectors. Due to the overwhelming response to vacancies in this current climate, if you have not heard from us within the next two weeks you have been unsuccessful at this time.

Senior UNIX Engineer Location: Glasgow (Preferred) or Newcastle Upon Tyne Salary: Up to £65,000 Working Pattern: Hybrid with client-site attendance as required We are seeking an experienced Senior UNIX Engineer to join a highly skilled infrastructure engineering team responsible for managing and evolving critical enterprise platforms across a large-scale client environment. The team owns and supports core infrastructure technologies including Linux server estates, VMware virtualisation platforms, F5 load balancers, Infoblox DNS, and an extensive suite of internally developed automation tools used to configure, maintain and operate these services. This role has arisen due to an increasing requirement to respond rapidly to emerging vulnerabilities and platform risks. The successful candidate will help drive the automation capabilities needed to deliver large-scale operating system upgrades, patching activities and infrastructure lifecycle management at enterprise scale. Whilst experience within Financial Services would be advantageous, candidates from other complex, large-scale technology environments are encouraged to apply. Location & Travel Glasgow is the preferred location due to the existing team presence. Candidates based near Newcastle will also be considered. During the first few months, successful candidates will be expected to travel regularly to London to embed with the wider engineering team and gain a detailed understanding of the environment. Following this onboarding period, travel requirements will reduce and align with business needs. The Role You will join a team responsible for maintaining and modernising critical infrastructure platforms supporting a complex enterprise environment. A major focus of the role will be helping the organisation transform its ability to patch, upgrade and manage infrastructure at scale through the development of robust automation solutions. This includes: Large-scale Linux operating system upgrades. Kernel patching across extensive server estates. Automation of infrastructure operations and maintenance activities. Development of orchestration workflows using Apache Airflow. Building automation tooling using Python and Ansible. Enhancing observability, monitoring and operational controls. Supporting the introduction of live-patching technologies. The role requires a strong infrastructure engineering mindset, with particular emphasis on UNIX/Linux fundamentals and operating large-scale production environments. Key Responsibilities UNIX & Linux Engineering Administer and support large-scale Linux/UNIX environments. Perform troubleshooting and root cause analysis across operating systems and infrastructure platforms. Support operating system lifecycle management, upgrades and patching activities. Work closely with engineering teams responsible for virtualisation, networking and load balancing technologies. Contribute to platform reliability, resilience and operational excellence. Automation Engineering Design, develop and maintain infrastructure automation solutions. Develop tooling and integrations using Python and Ansible. Build and enhance orchestration workflows within Apache Airflow. Create automated pre-change validation and post-change verification processes. Improve efficiency and reduce manual intervention through automation. Platform Observability Implement monitoring and observability capabilities across automated infrastructure workflows. Develop dashboards, alerting and operational reporting. Work with tooling including: Prometheus Grafana Loki Ensure automation can be monitored, controlled and supported effectively. Engineering Collaboration Work alongside specialist Engineering teams across UNIX, Load Balancing and Virtualisation. Participate in technical discussions and design reviews. Share knowledge and contribute to engineering best practice. Produce high-quality technical documentation. Essential Skills & Experience Technical Skills Strong UNIX/Linux engineering and administration experience. Experience supporting large-scale enterprise infrastructure environments. Advanced command-line and troubleshooting skills. Strong understanding of Linux operating systems and internals. Experience developing automation using Python. Experience using Ansible for configuration management and automation. Understanding of networking fundamentals and common protocols. Knowledge of filesystems, operating system processes and infrastructure architecture. Experience managing production systems within critical environments. Personal Skills Excellent analytical and problem-solving abilities. Strong communication and stakeholder engagement skills. Ability to work within highly technical engineering teams. Proactive and self-driven approach to improvement and innovation. Desirable Experience Financial Services or other highly regulated environments. F5 Load Balancers. VMware Virtualisation technologies. Infoblox DNS. Apache Airflow. Prometheus, Grafana and Loki. Live patching technologies. Enterprise-scale infrastructure transformation or automation programmes. What We're Looking For This role would suit a candidate who is fundamentally a strong UNIX Engineer first and foremost. Candidates should be comfortable operating at the command line, troubleshooting complex infrastructure issues, understanding operating system behaviour and working with core technologies such as networking, filesystems and system services. The successful candidate will combine deep infrastructure knowledge with the ability to automate and modernise operational processes through code. Interview Process Stage 1 30-minute introductory discussion Stage 2 60-minute technical interview Focus on: UNIX/Linux fundamentals Infrastructure engineering Automation Consulting and stakeholder engagement Stage 3 30-minute cultural fit interview with leadership

My client is a leading Civil Engineering and Groundworks contractor operating nationally across multiple regional offices, currently looking for a customer care coordinator, based in Tamworth. Built on a reputation for quality, safety, technical expertise and customer service, we work in partnership with major housebuilders and developers to deliver infrastructure, groundworks and civil engineering projects. Purpose of the Role The Customer Care Co-ordinator is responsible for managing customer care cases from initial notification through to successful completion and closure. Acting as the central point of contact for developers, clients, homeowners and internal operational teams, the role ensures defects, enquiries and service requests are handled professionally, efficiently and in line with customer care standards and service level agreements. The role plays a key part in protecting the company's reputation, delivering excellent customer experiences and supporting the achievement of Customer Service Excellence across all regional operations. Key Responsibilities Customer Care Administration Receive, log and manage customer care defects and service requests. Maintain accurate records within the customer care database and management systems. Ensure all customer care cases are correctly allocated and tracked through to completion. Monitor outstanding actions and follow up as required to ensure timely resolution. Customer Communication Act as the first point of contact for customers, homeowners and client representatives. Acknowledge customer care requests within agreed response times. Keep customers informed throughout the lifecycle of each case. Manage customer expectations professionally and courteously. Handle customer concerns and complaints with empathy and professionalism. Co-ordination of Repairs and Inspections Liaise with Contracts Managers, Site Teams, Operatives and Subcontractors to arrange inspections and remedial works. Schedule appointments with homeowners and clients. Issue diary invites and appointment confirmations. Co-ordinate resources to ensure remedial works are completed within agreed timescales. Database and Reporting Maintain accurate records of defects, customer communications, inspections and completed works. Produce reports on response times, completion rates and outstanding customer care cases. Assist in monitoring KPIs and service standards. Identify recurring issues and emerging trends. Commercial and Financial Responsibilities Assist in obtaining quotations for chargeable works. Process approved customer care orders. Support invoice administration and payment tracking where required. Ensure all supporting documentation is accurately recorded. Stakeholder Management Build effective working relationships with: Site Management Teams Contracts Managers Construction Directors Technical Teams Commercial Teams Clients and Developers Homeowners Promote a positive and professional image of the business at all times. Continuous Improvement Support initiatives aimed at improving customer satisfaction and service delivery. Contribute to lessons learned reviews and defect trend analysis. Promote a "right first time" approach by sharing recurring issue data with operational teams. Key Performance Indicators (KPIs) Customer care requests acknowledged within company SLA. Defects logged accurately and on time. Appointment booking timescales achieved. Customer satisfaction levels maintained or improved. Reduction in overdue customer care cases. Accurate maintenance of customer care records and databases. Timely closure of customer care actions. Skills, Knowledge and Experience Essential Previous experience in a customer care, customer service or administration role. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage multiple priorities simultaneously. Confident using Microsoft Office packages including Outlook, Word and Excel. Excellent attention to detail. Ability to work effectively with operational and technical teams. Desirable Experience within construction, housebuilding, groundworks or civil engineering. Knowledge of defects management processes. Experience using customer care management systems. Understanding of construction terminology and build processes. Personal Attributes Customer focused. Professional and approachable. Highly organised. Proactive and solution orientated. Calm under pressure. Resilient when dealing with challenging situations. Team player with a positive attitude. Committed to delivering excellent customer service. Career Development Opportunities This role offers progression opportunities into: Senior Customer Care Co-ordinator Customer Care Manager Head of Customer Care with continued development in customer service excellence, quality assurance and operational support within the Groundworks and Civil Engineering sector. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Linux Platform Engineer / Linux Systems Administrator 6 Month Contract Inside IR35 Hybrid Working A leading telecommunications company is looking for an experienced Linux Platform Engineer to support and enhance a large-scale, high-availability customer platform. Working within an Agile operations team, you'll be responsible for Linux administration, platform maintenance, patching, deployments, capacity management, incident resolution, and supporting the evolution of a next-generation platform. Essential Skills Linux Systems Administration Experience supporting large-scale, high-availability environments VMware Docker, Podman or container technologies Strong operational support and troubleshooting experience Security-focused approach to platform management Desirable Skills Bash scripting SQL Kafka, Cassandra or Hazelcast Monitoring tools (e.g. CheckMK, Selenium) IP Networking and RADIUS SIEM tools If you have a strong Linux infrastructure background and experience supporting enterprise-scale platforms, we'd like to hear from you.

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.

DV Cleared 2nd/3rd Line Infrastructure Engineer (Wintel) Location: London (Full-time, 100% onsite) Salary: 60,000 - 70,000 + Bonus Security Clearance: Active DV Clearance Required Overview We are seeking an experienced DV Cleared 2nd/3rd Line Infrastructure Engineer to join a highly secure and mission-critical environment based in London. This is a hands-on technical role focused on supporting, maintaining, and enhancing enterprise Wintel infrastructure within a complex, high-security setting. Working as part of an established infrastructure team, you will provide 2nd and 3rd line support across core services and platforms, taking ownership of technical incidents, problem resolution, system improvements, and infrastructure lifecycle activities. Key Responsibilities Provide 2nd and 3rd line support for Windows-based infrastructure and core services Administer and support Active Directory environments, including Group Policy, DNS, DHCP, and user/device management Support and maintain VMware virtualised infrastructure environments Investigate, troubleshoot, and resolve complex infrastructure incidents and problems Perform system patching, upgrades, maintenance, and lifecycle management activities Implement and maintain security best practices within a highly regulated environment Create and maintain technical documentation, support procedures, and operational runbooks Work closely with infrastructure, network, and security teams to support business-critical services Contribute to continuous improvement initiatives and infrastructure optimisation projects Participate in technical escalations and provide support for major incidents when required Essential Skills & Experience Active Developed Vetting (DV) clearance - must be current and transferable Proven experience in a 2nd/3rd line infrastructure support or engineering role Strong Wintel infrastructure support experience within enterprise environments In-depth knowledge of: Windows Server (2016/2019/2022) Active Directory, Group Policy, DNS, and DHCP VMware vSphere / ESXi Excellent troubleshooting and diagnostic skills across core infrastructure technologies Experience working within secure, enterprise, government, or defence environments Ability to work full-time onsite in London Desirable Skills PowerShell scripting and automation Experience with backup and recovery solutions Knowledge of infrastructure monitoring tools (e.g. SCOM or equivalent) Exposure to highly secure, classified, or air-gapped environments Experience supporting mission-critical systems and services What's on Offer Competitive salary of 60,000 - 70,000 Annual bonus scheme Opportunity to work within a highly secure, mission-critical environment Long-term career opportunity supporting nationally important systems Collaborative and technically challenging working environment

Job Title: Breakdown & Recovery Team Member Location : Hoo Junction Salary: 27,759 per year Job Type: Full Time, Permanent At DB Cargo UK, we keep the UK moving by delivering safe, reliable and sustainable rail solutions. We are currently recruiting for a Breakdown & Recovery Team Member to join our specialist team based at Hoo Junction. Breakdown & Recovery provides a national service, delivering the safe and efficient restoration of normal running conditions following incidents across the UK rail network. This is a unique opportunity to play a vital role in restoring operations following incidents and derailments. Working as part of a skilled team, you'll support the safe and efficient recovery of rolling stock and infrastructure, helping to minimise disruption and get services moving again. Although this position is based at Hoo Junction, you'll be part of a national service and may be required to travel throughout the UK when responding to incidents. What will you be doing? As a Breakdown & Recovery Team Member, you'll work under the direction of the Breakdown & Recovery Supervisor to support recovery operations across the UK rail network. Key responsibilities will include: Supporting recovery operations and assisting with the safe restoration of rail services following incidents and derailments Creating and maintaining safe working environments both within the depot and at incident locations Operating, handling and maintaining specialist recovery equipment, including jacking systems and packing materials Undertaking cutting and welding activities where trained, competent and authorised to do so Carrying out inspections and maintenance to ensure equipment remains safe, serviceable and ready for deployment Working collaboratively with colleagues, customers and industry partners during recovery operations Proactively using depot time to develop skills, maintain equipment and support wider team activities Breakdown & Recovery operates 24/7. You'll work a rostered pattern of 12-hour shifts covering days, nights, weekends and bank holidays. The role is contracted at an average of 42 hours per week. What are we looking for? We're looking for someone who enjoys learning new skills, takes pride in their work and can remain calm and professional in challenging situations. You'll be safety-focused, practical and thrive working as part of a team. You'll also have: A positive and proactive attitude towards work and personal development Strong communication skills and the ability to work effectively both independently and as part of a team Good problem-solving skills and the ability to make sound decisions in a safety-critical environment Good basic IT skills A full UK driving licence with Category C+E (Class 1) entitlement No previous rail experience is required as full training will be provided. Experience working in a hands-on, practical environment would be advantageous but is not essential. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. We're offering a starting salary of 27,759 per annum based on a 42-hour working week. In addition, this role attracts a 9% London Allowance, bringing the total annual salary to 30,257. Comprehensive training, including Personal Track Safety (PTS), Rail Recovery Training and First Aid Pay every four weeks (13 paydays per year) Defined Contribution pension scheme with up to 10% employer contribution 28 days annual leave Access to our employee benefits portal, offering discounts across a wide range of retailers and services, as well as wellbeing resources Health Cash Plan Cycle to Work Scheme Charge and Go Scheme Please click APPLY to send your CV for this role. Candidates with experience of: Recovery Technician, Recovery Operator, Breakdown Engineer, Vehicle Breakdown Mechanic, Mobile Service Technician, Breakdown Operator, may also be considered for this role.

Platform AWS Engineer (Database & Linux) Location: Hybrid - occasional travel to London Rate: 492 per day (Umbrella) IR35 Status: Inside IR35 (Umbrella Company) Security Clearance : Active SC Clearance mandatory Sector: Public Sector Your New Role We are seeking an experienced Platform AWS Engineer to join a large-scale public sector programme. This role is ideal for a hands-on cloud and infrastructure professional with strong AWS administration, Linux, and DevOps expertise who can support, manage, and enhance secure cloud-based platforms within a highly governed environment. You will be responsible for maintaining and optimising AWS infrastructure, supporting Linux-based systems, implementing automation, and working closely with security and project stakeholders to deliver resilient and secure platform services. Essential Skills & Experience DevOps & Linux Strong Linux administration experience (RedHat environments) Knowledge of RPMs, SELinux, filesystems, user/group management, and system administration Experience with Ansible automation Strong Git knowledge including GitHub, GitHub Actions CI, repositories, branching, merge requests, and code reviews Sound understanding of networking concepts including IP addressing, CIDRs, TCP/IP, and TLS certificates Experience supporting Java applications, JVMs, and process management Nginx administration, particularly as a reverse proxy Performance tuning and capacity management across CPU, memory, and storage Experience with OpenVPN and SSH client/server configurations AWS Administration Management of EC2 instances, Auto Scaling Groups, Load Balancers, and Target Groups Strong IAM experience including roles, policies, instance profiles, and permissions management Multi-account AWS environment management and role assumption AWS Secrets Manager administration AWS Systems Manager Infrastructure as Code using Terraform and/or OpenTofu AWS networking including VPC Peering and routing Exposure to AWS Organisations and Service Control Policies (SCPs) Security Ability to implement security controls across all layers of a technology stack Understanding of risk-based security approaches and appropriate security practices Experience collaborating with Security teams to meet project and compliance requirements Desirable Skills Experience designing low-complexity, low-maintenance cloud architectures ServiceNow (self-hosted) administration Experience working within secure, governance-led organisations Microsoft technologies including SSO and SharePoint Technical support and troubleshooting experience AWS CLI and/or Boto3 scripting Documentation and knowledge management using Confluence and collaborative documentation tools What You'll Get in Return Opportunity to work on a high-profile public sector transformation programme Exposure to complex AWS cloud environments Collaborative and technically focused team environment Hybrid working arrangement with occasional London travel Competitive day rate of 492 per day What You Need to Do Now If you're interested in this role, click'Apply Now' to submit your application, or contact Hays Technology for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

My client is a small Civil Engineering Design Consultancy based in the centre of Bournemouth. They are seeking to expand through organic growth and are looking to employ a Senior Civil Engineer. They provide excellent training opportunities (approved ICE Training Scheme) and a negotiable package dependant on candidate level of experience and ability. The successful candidate will have hands on experience of the design process associated with drainage design for commercial and residential developments and will have a full UK driving licence. Experience in the preparation of Flood Risk Assessments, structural engineering, roads and car parks and other aspects of general civil engineering design would be beneficial. The company has a mixed workload and can offer autonomy, variety and the opportunity to run your own projects, liaise directly with clients, whilst playing a strategic part in ongoing growth plans. The role offers excellent career prospects. Main Responsibilities and Duties - Responsible for undertaking supervised design input on a wide variety of civil engineering and building project - Undertaking site visits to investigate existing systems to aid evaluation of potential solutions - Predominately office based design using CAD for water related projects - Attending site during construction where your designs have been implemented - Surveying drainage systems to inform design and CCTV requirements - Designing SUDS (soakaways, swales and balancing / attenuation ponds) - Hydraulic modelling of surface water drainage networks along with online or offline storage solutions - Engineering appraisals of developable land - Preparation of proposals for the maintenance and repair of drainage infrastructure such both surface water and wastewater - Preparation of cost estimates and project timescales for capital works - Contract Management including Contract preparation and administration - Assisting the project manager on various aspects of projects - Liaise with clients, other professional teams and disciplines on relevant aspects of projects - Delegating and supervising work of more junior team members - Undertaking own self development and promoting CPD activities. - Support the Office Director in managing the team's workload Essential Requirements - Relevant Civil Engineering Qualification, HNC/BTEC or above BSc / MEng - Proficient in Microsoft Office - Demonstratable experience of AutoCAD 2D - Experience in site surveying and setting out - Experience in the design process associated with drainage and roads for commercial and residential developments - Self-motivated, enthusiastic team player, able to work on own initiative - Excellent communication skills and attention to detail Desirable Requirements - Ideally Chartered or working towards Professional Membership of ICE, EngTech, IEng or MICE - Sector related design software such as WinDes, Tuflow, HEC-RAS and FEH - Other industry standard design related software such as TEDDS, S-Frame and CADSRC - Experience in infrastructure design; drainage; roads and streets, utilities etc - Experience in preparing Flood Risk Assessments - A working knowledge of Drainage Design both private and adoptable to Sewers for Adoption 7th Edition and Section 104, 106 and 185 agreements - A working knowledge of highway design, Section 38 and 278 agreements - Experience in private road and car park design - Basic structural engineering experience in low rise properties, retaining walls and sea defences - Experience in attending project meetings and in running small projects - Have awareness of construction contracts and ideally specification preparation

Your role at a glance The Senior Security Platform Engineer (m/f/d) , is an advanced subject matter expert, responsible for facilitating problem resolution and mentoring for the overall Global Data Centers Office of Information Security (GDC-OIS) team. This role is critical in improving, developing and maintaining IT/OT vulnerability management programs and processes. This role performs and leads important tasks specialized at threat hunting, SIEM/SOAR, Network Security and other operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). What we are looking for Key Responsibilities: • Serves as a senior member of a 24/7 global GDC Cybersecurity team, providing leadership in IT/OT environments with required expertise in ICS and SCADA systems. • Leads the administration and optimization of enterprise security platforms, overseeing lifecycle management including break-fix, patching, version upgrades, and integration with broader security ecosystems. • Directs complex security incident response efforts across multiple vectors endpoint protection, EDR, malware analysis, network and computer forensics ensuring rapid containment and root cause analysis. • Designs and executes advanced vulnerability assessments using both automated and manual techniques; collaborates with stakeholders to prioritize remediation based on business risk and threat intelligence. • Oversees continuous monitoring of threat intelligence feeds and security alerts, proactively identifying emerging risks and recommending strategic countermeasures. • Interprets and synthesizes threat reports to guide architectural improvements and validate the effectiveness of current security controls. • Partners with cross-functional teams to develop and implement enterprise-wide mitigation strategies, configuration baselines, and patch management frameworks. • Champions automation initiatives to streamline incident response, threat detection, and reporting workflows, leveraging available security platforms and scripting. • Maintains and evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. • Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. • Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive and efficient resolution of escalated incidents. • Ensures meticulous incident logging and fosters collaboration across internal teams, client IT environments, vendors, and carriers to expedite resolution. • Conducts advanced data correlation and threat hunting across diverse sources network traffic, email logs, malware samples, web server logs, DNS records to uncover stealthy threats and improve detection capabilities. • Leads strategic security projects, mentors junior engineers, and contributes to the evolution of the organization s security posture through innovation and thought leadership. Knowledge & Attributes: • Multiple years experience of working in IT and/or Security Operation centers required. Experience in a Data Center environment an added plus. • Advanced expertise in architecting, implementing, and optimizing SIEM and security platforms across hybrid environments. Demonstrated leadership in ICS and SCADA security integration and monitoring within critical infrastructure. • Deep knowledge on security architecture, with hands-on experience designing and integrating multi-layered security solutions across diverse technology stacks. • Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. • Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. • Exceptional attention to detail in high-stakes environments, ensuring precision in threat detection, incident response, and documentation that supports audit and compliance. • Advanced analytical acumen with the ability to synthesize threat intelligence, correlate multi-source data, and drive actionable insights for risk mitigation. • Polished spoken and written communication skills with English as the preferred language. • Proven leadership in global security teams, fostering collaboration across departments, mentoring junior engineers, and driving alignment between security operations and business objectives. Academic Qualifications & Certifications: • Bachelor's degree or equivalent in Information Technology or related field. • Relevant level of Security certifications such as CySA+, PenTest+, CCSP, GCIH, OSCP, CISM, CISSP etc. preferred. • Relevant level of IT certifications such as CCNA, CCNP, RHCSA, GRID, GICSP, AZ-500, SC-200, etc. will be added advantage. Required Experience: • Advanced experience in Security technologies like (SIEM, PAM, IAM, PenTest, Threat Hunting, Firewall, Proxy etc.) preferably within a global IT services organization. Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.