IT Support Engineer
Stevenage
180 per day
08 December 2025 to 26 August 2026
Overview
A long term opportunity has become available for an experienced Level 2 IT Support Engineer to join a large scientific and research environment in Stevenage. This is a full time onsite role supporting a busy estate of more than 8000 PCs globally.
You will be providing hands on support for users, imaging and onboarding new devices, resolving hardware and software issues and ensuring equipment remains secure and fully operational. The role suits someone confident with Windows support, device builds, hardware troubleshooting and day to day deskside activity.
What you will be doing
Supporting users with PC, laptop and peripheral issues
Imaging and onboarding new computers into the domain
Troubleshooting hardware and software faults
Securing and protecting new and existing equipment
Maintaining accurate asset and stock records
Working with scientific teams to support data flows for laboratory equipment
Assisting users with queries and equipment requests
Ensuring all devices remain compliant with internal standards
What you will need
Strong Level 2 support experience
Hands on background with imaging, rebuilding and configuring devices
Confident troubleshooting hardware faults
Good understanding of Windows, Active Directory and Office 365
Clear communication skills and a proactive approach
Full eligibility to work in the UK
Availability to start in December
If you are looking for a solid long term contract in an interesting technical environment, apply today for immediate consideration.