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Annual salary: up to £34,000.00 Complaints Officer Location: West London Contract: Full Time Permanent Salary: Up to £34,000 We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: We are looking for a Complaints Officer to join our team who can positively represent Mears, working with Octavia Housing Association to provide front facing support and advice for all complaints. Putting the client at the heart of everything we do; ensuring we meet the needs of the business and our client. As a Complaints Officer, you will be working alongside our Octavia contract within the Social housing project, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Key Responsibilities: Help resolve front-line complaints and queries Assist with complaint investigations and ensure thorough documentation Deliver a front-line professional service to our client, ensuring a positive experience Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and the client Assist with social value initiatives and customer engagement across all channels Champion social value, internal communications, and the red thread approach Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Work with local authorities, contractors, and support services to resolve complex resident issues Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Key Criteria: Experience in handling complaints and resolving queries Experience of working within Social Housing Understanding of Voids & Repairs Clear written and verbal communication skills Great customer service skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £46,443.92 Site Manager Location: Sedgefield Contract Type: Full-Time, Permanent Salary: £46,443.92 per annum + company car or car allowance Mears Group is one of the UK's leading providers of housing and care services. We deliver essential maintenance, regeneration, and retrofit services to homes and communities across the country. Our teams work in partnership with local authorities and housing providers to improve energy efficiency, safety, and living standards for residents. About the Role: We're looking for a proactive and detail-focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard. In this role, you will oversee day-to-day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. About the role: Lead the day-to-day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including windows, doors, heating upgrades, kitchen upgrades, roofing and garage demolition work. Take responsibility for KPI delivery against contract commitments Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working-at-height activities are planned, monitored, and carried out safely and you can access the scaffold via ladder access to inspect fully. Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Key Criteria: NVQ Level 6 in site management SMSTS certification First aid at work certificate Proven experience managing working at height activities and ensuring scaffold safety and compliance Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Full UK driving licence Desirable: Asbestos Awareness certification and ability to manage asbestos related risks on site Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (roofing, windows, heating, Kitchens, garage refurb and demolition etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives, trades and team members Strong problem-solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence Benefits: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Grace Harris url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Join a community where relationships drive success. Role: Receptionist Hours: 30 Hours per Week Salary: 15,862.08 Per Annum Location: Meoncross School Contract: Term Time / Part-Time Start Date: Asap About the School - Meoncross A child's educational journey should be as unique as they are. We pride ourselves on our holistic approach whereby every child has the individual attention they need to thrive and succeed both in and out of the classroom. At Meoncross, every child is safe to say 'I can be the best possible ME'. We are very proud to be a through school for children aged 2.5 - 16 years, meaning we can welcome children into our school at any point in their educational journey. This could be at a natural key stage transition point such as starting 'big school' in Reception, Juniors in Year 3, or Upper School in Year 7, or anything in between Academic achievement is high, but so is our focus on wellbeing, as we know that happy children are high achieving children. We nurture our pupils and develop the characteristics and qualities we know they will need to build bright futures About the Role To provide a professional, welcoming and efficient reception and administrative service as the first point of contact for pupils, parents, staff, visitors and external agencies. As the face of Meoncross School, the Receptionist plays a vital role in creating a positive first impression, delivering exceptional customer service and supporting the smooth day-to-day operation of the school office with professionalism, discretion and efficiency. This is a busy, fast-paced and varied role at the heart of the school. The successful candidate will thrive in an environment where priorities change quickly and interruptions are constant. At any one time, you may be answering telephone calls, welcoming visitors, responding to the door entry system, assisting pupils, supporting staff, handling parent enquiries and carrying out a range of administrative tasks. The ability to remain calm, organised and approachable while managing multiple competing priorities is essential. The ideal candidate will be highly organised, proactive and adaptable, with excellent communication and interpersonal skills and a genuine commitment to delivering outstanding customer service. They will enjoy working with people, have a positive and professional approach, and be able to prioritise effectively without compromising the quality of service provided. This role is ideally suited to someone who enjoys working in a dynamic, people-focused environment and takes pride in being the central point of contact within a busy school community. It is not suited to someone seeking a quiet, predominantly task-based administrative role with long periods of uninterrupted desk work. Previous administrative experience is essential, and experience of working within a school environment is desirable. The role also includes acting as a Primary First Aider; therefore, the successful candidate must hold a current First Aid qualification or be willing to undertake the appropriate training. About You Qualifications, Skills and Experience Previous experience in a busy reception, front-of-house or administrative role. Experience of delivering excellent customer service to a wide range of people. Experience using school management information systems (e.g. iSAMS, SIMS or similar). Experience of managing multiple tasks simultaneously in a fast-paced environment. Experience of handling telephone, email and face-to-face enquiries professionally. Experience of working with confidential and sensitive information. Experience of using Microsoft Office applications (Word, Excel, Outlook and Teams) to a competent standard. Experience of prioritising workload and working under pressure while maintaining accuracy. Experience of working effectively both independently and as part of a team. GCSE Grade C or above in Mathematics and English Language or equivalent qualification or skill level Key Responsibilities Act as the first point of contact for pupils, parents, staff, visitors and external agencies, providing a professional, welcoming and responsive reception service. Deliver exceptional customer service, ensuring every interaction reflects the values and high standards of Meoncross School. Support the Bursar, Office Manager, School Office and wider support teams in the efficient day-to-day running of the school through the provision of high-quality administrative support. Maintain the smooth operation of the busy school office by effectively managing multiple priorities, responding to frequent interruptions and ensuring enquiries are dealt with promptly and professionally. Ensure the security of the school site through the effective management of visitors, contractors and deliveries in accordance with school safeguarding and security procedures. Support the welfare of pupils by assisting with the administration of First Aid and the safe management of pupil medication. Maintain accurate records and handle confidential information with integrity, discretion and in accordance with GDPR and school policies. Promote and safeguard the welfare of children and young people, ensuring safeguarding responsibilities are understood and embedded in all aspects of the role. Act as an ambassador for Meoncross School, promoting the school positively to prospective families, visitors and the wider community. Contribute to the wider life of the school by supporting events, open days and other activities as required. Benefits Lunch during term time School fee discount Shopping discounts Meoncross School is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.

Annual salary: up to £45,500.00 Electrical Qualified Supervisor Location: Rainham - London Salary: £45,000 per annum, plus company car Hours: 42.5 hours per week 8am-5pm Monday - Friday Contract: Full-Time, Permanent About the Role: We are looking for an experienced Electrical Manager to oversee the effective delivery of contract activities, ensuring compliance with internal procedures, health and safety regulations, and quality standards. You will work closely with the client offering electrical support and advise when required. The role involves managing MCM job scheduling, ensuring meters are calibrated, and supervising a small team of electrical operatives along with subcontractors. You will be responsible for monitoring work progress through regular site visits, ensuring projects are completed on time, within budget, and to the required standard. The successful candidate will compile operational reports, uphold Mears' values and procedures, and maintain a strong focus on customer satisfaction. You will also manage employee performance, support development through coaching and training, and ensure all company assets-including vehicles, tools, and PPE - are properly maintained. Flexibility to support other supervisors, attend meetings, and participate in training sessions is essential. Key Criteria: • Oversee the delivery of electrical works across planned and reactive maintenance contracts • Ensure compliance with internal procedures, health and safety regulations, and quality standards • Supervise a team of operatives and manage subcontractors as required • Monitor work progress through regular site visits, ensuring timely completion and high standards • Manage MCM job scheduling and ensure accurate allocation of resources • Ensure all electrical meters and equipment are calibrated and maintained • Provide electrical support and technical advice to clients and internal teams • Compile operational reports and contribute to performance reviews and audits • Uphold company values and maintain a strong focus on customer satisfaction • Support employee development through coaching, mentoring, and training • Manage company assets including vehicles, tools, PPE, and van stock • Attend client meetings, toolbox talks, and internal training sessions • Collaborate with other supervisors to ensure smooth contract delivery • Ensure all work complies with relevant legislation and industry standards • Maintain accurate records of inspections, certifications, and completed works • Respond to emergency callouts and support out-of-hours service delivery Essential Qualifications and Experience: • 18th Edition Qualification • NVQ Level 2 and 3 in Electrical Installation • AM2 Certification • Test and Inspection qualification (e.g., City & Guilds 2391 or equivalent) • Customer Service Experience • Full UK driving licence Desirable: • Experience within social housing Benefits we can offer you: • 25 days annual leave plus bank holidays • Learning and Development opportunities • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more • Family friendly policies • Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Olivia Elias url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

TSS are looking for a Retail Security Officer in Lydney where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA licence. Position: Retail Security Officer Location: Lydney Pay Rate: £13.80 per hour Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T276) About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

We are currently recruiting for a Security Supervisor to join the G4S team, working for a well-known site in Retford. Having experience as a Security Supervisor yourself, you will be assisting in managing the team of trained site personnel to provide a delivery of service that exceeds service level agreements and deputising for the security manager in his absence. Contract details: Hours: 07.00 - 15.00 Shifts: Monday to Friday Pay Rate: £14.56 per hour Applications will only be accepted with an up-to-date CV. Your Time at Work As a Security Supervisor your role is to assist in the control of all security operations in compliance with all statutory, company and contractual requirements, which include; - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by operations manager. - To adopt a 'hands on' approach by undertaking regular duties as conducted by the security officers. - Fully understand the use of the IT systems and follow company procedure. Site Manning: - Arrange standby and replacement security officers when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S region when required to support with resource. - Ensure the use of sub contractors is always avoided for the purpose of covering shifts. Staff Supervision: - Provide motivation, encouragement, coaching and development of staff. - Monitor and control staff performance, attendance and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change and adoption or Integration of new technologies/systems. - Security team welfare - care visits and appraisals Health and Safety: - Record and report to the security manager any faults, health and safety concerns, whilst following company procedure. - Enforce health and safety procedures. Fire and Emergencies: - Ensure that all emergency procedures are understood by all staff and always adhered to. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of fire alarm activations. - Undertake fire prevention patrols. Training: - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with the operations manager. Training and Development: - Manage site compliance training, regular testing of the teams knowledge and competence. First Aid: - Respond to calls for first aid and administer treatment or summon medical help as appropriate. - Check, order and maintain required contents of first aid boxes. Equipment: - Ensure efficient and economical use of equipment and supplies. - Ensure all equipment is maintained and stored appropriately. Administration: - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow up procedures continuously monitoring, analysing and improving current procedures. - Maintain logbooks and records as laid out in the assignment instructions. - Maintain a record of security incidents HR: - Supporting HR processes to include counselling meetings, investigations and disciplinary hearings. Our Perfect Worker Our perfect Security Team Leader will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. - Reliability, self-motivation, and ability to use own initiative and work without supervision. - The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress. Interpersonal skills: - Self-confidence and an interest in development. - A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G694) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Hourly rate: £14.22 Senior Support Worker Location: Alva Hourly Rate: £14.22 plus mileage between calls Contract Type: 40 hours per week (flexible schedule based on weekly tasks) About the Role: Mears Group is one of the UK's leading housing and care providers, supporting both public and private sectors. With over 5,500 employees, we put people at the heart of everything we do. Our care teams in Macduff are dedicated to delivering high standards of support that enable individuals to live safely and independently in their own homes. We are currently recruiting for a Senior Support Worker to join our team. This is not a standard Monday to Friday, 9-5 role. Flexibility is essential and will be reciprocated. You'll play a key role in mentoring care teams, overseeing service delivery, and supporting individuals with more complex needs. Role Duties Supporting and guiding care staff to deliver high-quality, person-centred care Carrying out spot checks, audits and observations in service users' homes Construct and implement initial care plans complete regular reviews. Attending meetings with social workers and other professionals Monitoring care standards and ensuring compliance with policies and legislation Maintaining confidentiality and safeguarding throughout the service Reporting concerns, incidents and progress to your line manager Participating in the on-call rota and providing emergency or holiday cover when needed On occasion, maybe required to deliver direct care. Promoting a safe working environment and contributing to team meetings Key Criteria: Previous experience in the care sector A full UK driving licence and access to your own vehicle Flexibility with working hours and a proactive approach Strong communication and leadership skills A commitment to delivering compassionate, respectful care An SVQ Level 2 qualification or above is desirable but not essential, as full training will be provided Benefits: Cost of PVG covered Mears Annual Family Fun Day for you and your family Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friend policies Refer a friend scheme (total of up to £2000) Excellent training Pension scheme Cycle to work scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Join a community where relationships drive success. Role: Receptionist Hours: 30 Hours per Week Salary: £15,862.08 Per Annum Location: Meoncross School Contract: Term Time / Part-Time Start Date: Asap About the School - Meoncross A child's educational journey should be as unique as they are. We pride ourselves on our holistic approach whereby every child has the individual attention they need to thrive and succeed both in and out of the classroom. At Meoncross, every child is safe to say 'I can be the best possible ME'. We are very proud to be a through school for children aged 2.5 - 16 years, meaning we can welcome children into our school at any point in their educational journey. This could be at a natural key stage transition point such as starting 'big school' in Reception, Juniors in Year 3, or Upper School in Year 7, or anything in between Academic achievement is high, but so is our focus on wellbeing, as we know that happy children are high achieving children. We nurture our pupils and develop the characteristics and qualities we know they will need to build bright futures About the Role To provide a professional, welcoming and efficient reception and administrative service as the first point of contact for pupils, parents, staff, visitors and external agencies. As the face of Meoncross School, the Receptionist plays a vital role in creating a positive first impression, delivering exceptional customer service and supporting the smooth day-to-day operation of the school office with professionalism, discretion and efficiency. This is a busy, fast-paced and varied role at the heart of the school. The successful candidate will thrive in an environment where priorities change quickly and interruptions are constant. At any one time, you may be answering telephone calls, welcoming visitors, responding to the door entry system, assisting pupils, supporting staff, handling parent enquiries and carrying out a range of administrative tasks. The ability to remain calm, organised and approachable while managing multiple competing priorities is essential. The ideal candidate will be highly organised, proactive and adaptable, with excellent communication and interpersonal skills and a genuine commitment to delivering outstanding customer service. They will enjoy working with people, have a positive and professional approach, and be able to prioritise effectively without compromising the quality of service provided. This role is ideally suited to someone who enjoys working in a dynamic, people-focused environment and takes pride in being the central point of contact within a busy school community. It is not suited to someone seeking a quiet, predominantly task-based administrative role with long periods of uninterrupted desk work. Previous administrative experience is essential, and experience of working within a school environment is desirable. The role also includes acting as a Primary First Aider; therefore, the successful candidate must hold a current First Aid qualification or be willing to undertake the appropriate training. About You Qualifications, Skills and Experience Previous experience in a busy reception, front-of-house or administrative role. Experience of delivering excellent customer service to a wide range of people. Experience using school management information systems (e.g. iSAMS, SIMS or similar). Experience of managing multiple tasks simultaneously in a fast-paced environment. Experience of handling telephone, email and face-to-face enquiries professionally. Experience of working with confidential and sensitive information. Experience of using Microsoft Office applications (Word, Excel, Outlook and Teams) to a competent standard. Experience of prioritising workload and working under pressure while maintaining accuracy. Experience of working effectively both independently and as part of a team. GCSE Grade C or above in Mathematics and English Language or equivalent qualification or skill level Key Responsibilities Act as the first point of contact for pupils, parents, staff, visitors and external agencies, providing a professional, welcoming and responsive reception service. Deliver exceptional customer service, ensuring every interaction reflects the values and high standards of Meoncross School. Support the Bursar, Office Manager, School Office and wider support teams in the efficient day-to-day running of the school through the provision of high-quality administrative support. Maintain the smooth operation of the busy school office by effectively managing multiple priorities, responding to frequent interruptions and ensuring enquiries are dealt with promptly and professionally. Ensure the security of the school site through the effective management of visitors, contractors and deliveries in accordance with school safeguarding and security procedures. Support the welfare of pupils by assisting with the administration of First Aid and the safe management of pupil medication. Maintain accurate records and handle confidential information with integrity, discretion and in accordance with GDPR and school policies. Promote and safeguard the welfare of children and young people, ensuring safeguarding responsibilities are understood and embedded in all aspects of the role. Act as an ambassador for Meoncross School, promoting the school positively to prospective families, visitors and the wider community. Contribute to the wider life of the school by supporting events, open days and other activities as required. Benefits Lunch during term time School fee discount Shopping discounts Meoncross School is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant.

Annual salary: up to £70,000.00 Finance and Commercial Manager Location: Rotherham, with the possibility of expansion across the UK Employment Type: Permanent, Full-Time, Hybrid role with 3-4 days based in organisational branches and 1-2 days working from home Salary: £70,000, plus £4,500 Car Allowance, mileage paid whilst travelling branches and great company benefits Due to continued growth and contract expansion, we are seeking an experienced Finance & Commercial Manager to join our team. This is a critical business-partnering role with full responsibility for providing robust commercial and financial support to operational branch leadership. You will ensure senior stakeholders clearly understand the commercial model, take ownership of financial performance, and actively manage contract profitability. Working closely with operational leaders, you will translate financial data into actionable insight, challenge performance, and support the delivery of contract requirements and Group financial targets. Mears provides and manages approximately 17,000 homes on behalf of local and central Government and is responsible for maintaining over 750,000 social housing properties across the UK. About the Role: This is a high-impact role working directly with senior operational and commercial leaders. You will play a key role in driving financial discipline, improving commercial outcomes, and supporting strategic decision-making. You will be expected to demonstrate strong technical financial knowledge, commercial acumen, and the ability to influence non-financial stakeholders through clear, evidence-based insight. Key Responsibilities: Act as a trusted commercial and financial business partner to branch leadership, developing a deep understanding of operational processes, contract structures, and key commercial drivers. Take ownership of financial performance, actively challenging operational teams on delivery against commercial terms, financial targets, and operational KPIs. Produce high-quality commercial and financial management information, including monthly performance reviews supported by clear, insightful commentary. Identify, quantify, and communicate risks and opportunities against annual targets, ensuring corrective actions are understood and implemented. Lead the production of rolling forecasts and annual budgets, ensuring assumptions are robust, transparent, and aligned to operational delivery plans. Support commercial contract activity, including pricing reviews, contract variations, repricing exercises, and tendering opportunities. Ensure financial and commercial information is clearly communicated to non-financial stakeholders, enabling informed decision-making at all levels. Key Criteria: Experienced Finance and Commercial Manager with a proven track record of supporting operational teams in a contract-based environment. Confident working with complex financial models and can evidence your ability to interpret and challenge financial and commercial performance. Excellent communicator, able to explain complex financial information in a clear, concise, and commercially focused way. Proactive, hands-on approach, are comfortable working independently, and take ownership of outcomes. Desirable Skills: Experience in Social Housing and Housing Maintenance Commercial understanding of social housing, in particular working with Schedule of Rates, subcontractors, job pricing, final accounts Reporting into the Commercial & Compliance Director, you will play a key role in the continuous improvement of the business by delivering first-class financial insight, analysis, forecasts, and commercial support that directly drives performance and profitability. Benefits: £4,500 Car Allowance Enhanced Pension Scheme Enhanced Sick Pay Family friendly policy to include enhanced maternity/paternity leave and much more. Refer a friend scheme (total award £1000) Share saver scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Position: Retail Security Officer Location: Hereford (relief work) Pay Rate: £14.35 per hour Hours: Various Shifts: Various- day shifts. SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T57) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.