Retail Supervisor

  • VAL WADE RECRUITMENT
  • Dec 05, 2025
Seasonal Retail

Job Description

Retail Supervisor, Museum, West London, £16.00 per hour + holiday pay, Flexible / Ad Hoc Shifts

Are you looking for a flexible way to supplement your income while pursuing other work or creative projects?

A world-renowned Museum in West London is seeking casual Retail Supervisors to join their team on an ad hoc, temporary basis.

This is a flexible opportunity, shifts are offered as and when needed to provide cover across the week (Monday-Sunday), including daytime and early evening hours. Shifts may be offered at short notice, making this an ideal role for someone seeking occasional work alongside other commitments.

Key Responsibilities:

  • Deliver an exceptional level of customer service and help maximise sales across the museum shops
  • Supervise and motivate the retail team during shifts
  • Duty manage the shop when required, ensuring smooth day-to-day operations
  • Maintain excellent visual merchandising standards and uphold the museum's presentation standards
  • Complete sales reporting, KPI tracking, and accurate cash handling
  • Keep shop areas clean, well-stocked, and welcoming for visitors
  • Opening and closing shops

What We're Looking For:

  • Proven experience in retail supervision or team leadership in a busy environment
  • Strong communication and people skills, with the ability to motivate others
  • Excellent customer service focus and attention to detail
  • Reliable, organised, and comfortable adapting to changing schedules
  • An interest in culture, heritage, or the arts is a plus

This is a great opportunity to be part of a prestigious cultural institution while keeping your schedule flexible - perfect for freelancers, artists, or professionals looking for occasional shifts and an additional stream of income.

Due to the large number of applications that we receive, only shortlisted applicants will be contacted.

Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities' employer and agency.