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change and adoption manager
Assistant Director of Corporate Parenting
Hull City Council Hull, Yorkshire
Assistant Director of Corporate Parenting Hull City Council is looking for an exceptional leader to join us as Assistant Director of Corporate Parenting within our Children, Young People and Families Directorate. This is an exciting and new opportunity to shape the future of children in our care and our care leavers across the city. As a key member of our Senior Leadership Team, you will drive our ambition for every child to thrive, championing a strong child centred culture and ensuring that the voices of children and families are integral to everything we do. About the Role In this role, you will provide strategic leadership for all children looked after and care leaver services, including our regulated children's homes, supported accommodation, fostering and adoption provision. You will: Lead the development and delivery of Corporate Parenting services, ensuring excellence and aspiration for every child Influence policy and practice at local, regional and national levels, working with Government departments, Ofsted, Health, Police and wider partners Act as a visible, compassionate and ambitious leader, modelling strengths based practice and a culture of high support and high expectations Oversee a budget of £38.5 million and lead approximately 370 FTE colleagues across the service Ensure organisational readiness for all statutory inspections and compliance with safeguarding duties Represent the Council in key forums, strengthening relationships with Elected Members, partners, external agencies and the community Be part of the Council's emergency response rota under the Civil Contingencies Act. What We're Looking For - We are seeking a leader with: Essential Qualifications & Professional Standing A recognised professional or managerial qualification (Master's level or above) and A Social Work qualification and registration with Social Work England and A commitment to continuous professional development. Experience You Will Bring Extensive senior leadership experience improving outcomes for children and families within a large, complex organisation A track record of driving service improvement and cultural change Strong political awareness and experience working effectively with Elected Members Expertise in partnership working, commissioning, and delivering high quality services across agencies Significant financial and resource management experience Demonstrable success leading multi-disciplinary teams at scale. Skills & Leadership Qualities A compelling, credible leadership style that inspires trust and excellence. Ability to think strategically, influence across systems and translate vision into action. Highly developed communication, negotiation and relationship building skills. Strong analytical skills and the ability to deliver innovative solutions to complex issues. Child centred, relational and strengths based approach. Our Values You will embody and champion our leadership values of: People First Respect Learning Ambition Partnership These underpin how we work with children, families, partners and colleagues across the city. Why Hull? Hull is a place of strong identity, community pride and ambition for its children. With major investment across Children's Services, this is an opportunity to be at the forefront of meaningful, lasting change and to make a difference that matters. For an informal discussion about the role, please contact: Pauline Turner, Executive Director of Children, Young People and Families on . Benefits of Working of Hull City Council: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunities Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage. We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Online searches, including social media, may be carried out as part of the recruitment process. Hiring manager: Pauline Turner Contact number: x6325 Closing date: 9 June 2026. Proposed interview date: 15 July 2026. Please note: The proposed interview date is subject to change and will be confirmed to shortlisted candidates as soon as possible.
May 20, 2026
Full time
Assistant Director of Corporate Parenting Hull City Council is looking for an exceptional leader to join us as Assistant Director of Corporate Parenting within our Children, Young People and Families Directorate. This is an exciting and new opportunity to shape the future of children in our care and our care leavers across the city. As a key member of our Senior Leadership Team, you will drive our ambition for every child to thrive, championing a strong child centred culture and ensuring that the voices of children and families are integral to everything we do. About the Role In this role, you will provide strategic leadership for all children looked after and care leaver services, including our regulated children's homes, supported accommodation, fostering and adoption provision. You will: Lead the development and delivery of Corporate Parenting services, ensuring excellence and aspiration for every child Influence policy and practice at local, regional and national levels, working with Government departments, Ofsted, Health, Police and wider partners Act as a visible, compassionate and ambitious leader, modelling strengths based practice and a culture of high support and high expectations Oversee a budget of £38.5 million and lead approximately 370 FTE colleagues across the service Ensure organisational readiness for all statutory inspections and compliance with safeguarding duties Represent the Council in key forums, strengthening relationships with Elected Members, partners, external agencies and the community Be part of the Council's emergency response rota under the Civil Contingencies Act. What We're Looking For - We are seeking a leader with: Essential Qualifications & Professional Standing A recognised professional or managerial qualification (Master's level or above) and A Social Work qualification and registration with Social Work England and A commitment to continuous professional development. Experience You Will Bring Extensive senior leadership experience improving outcomes for children and families within a large, complex organisation A track record of driving service improvement and cultural change Strong political awareness and experience working effectively with Elected Members Expertise in partnership working, commissioning, and delivering high quality services across agencies Significant financial and resource management experience Demonstrable success leading multi-disciplinary teams at scale. Skills & Leadership Qualities A compelling, credible leadership style that inspires trust and excellence. Ability to think strategically, influence across systems and translate vision into action. Highly developed communication, negotiation and relationship building skills. Strong analytical skills and the ability to deliver innovative solutions to complex issues. Child centred, relational and strengths based approach. Our Values You will embody and champion our leadership values of: People First Respect Learning Ambition Partnership These underpin how we work with children, families, partners and colleagues across the city. Why Hull? Hull is a place of strong identity, community pride and ambition for its children. With major investment across Children's Services, this is an opportunity to be at the forefront of meaningful, lasting change and to make a difference that matters. For an informal discussion about the role, please contact: Pauline Turner, Executive Director of Children, Young People and Families on . Benefits of Working of Hull City Council: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunities Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage. We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Online searches, including social media, may be carried out as part of the recruitment process. Hiring manager: Pauline Turner Contact number: x6325 Closing date: 9 June 2026. Proposed interview date: 15 July 2026. Please note: The proposed interview date is subject to change and will be confirmed to shortlisted candidates as soon as possible.
Hays
Payroll Officer
Hays
Payroll Officer Central London Hybrid working - 3 days in the office, 2 days working at home Our Client is seeking an experienced Payroll Officer to join their busy team Duties include; Process monthly payroll for teaching and support staff, ensuring accuracy and attention to detail. Administer starters, leavers, variations, term-time calculations, and contractual changes. Calculate statutory payments: SSP, SMP, SPP, ShPP, SAP. Manage and calculate maternity, paternity, adoption, shared parental leave, and occupational pay schemes specific to education. Process additional payments such as TLRs, allowances, overtime, exam invigilation, and holiday pay for term-time only staff. Ensure accurate application of pay awards, incremental progression, and spinal point changes. Check and reconcile payroll reports, journals, and costing for finance teams. Handle queries from HR, Finance, business managers, and school leaders in a timely manner. Ensure compliance with HMRC including FPS/EPS submissions and year-end processes. Administer Teachers' Pension Scheme (TPS) and Local Government Pension Scheme (LGPS). Process pension starters, leavers, opt-ins, opt-outs, and contractual changes. Complete monthly pension reporting and upload contributions for TPS. Reconcile employer and employee pension contributions each month. Submit pension forms such as LGPS leaver forms, estimate requests, and retirement calculations. Maintain accurate service records, part-time/hourly adjustments, breaks in service, and protected periods. Support annual returns for TPS and LGPS, including year-end reporting and data cleansing. Liaise with pension providers, scheme administrators, actuaries, and auditors. You will have; Strong knowledge of UK payroll legislation and statutory payments (SSP, SMP, SPP, etc.). Experience administering LGPS and Teachers' Pensions (TPS). Confident with monthly payroll cycles and high-volume, multi-site payrolls from start to finish Excellent accuracy and attention to detail. Strong numerical skills and ability to interpret complex pay/pension calculations. Experience with term-time only calculations, variable hours, and education pay structures. Ability to manage deadlines in a fast-paced, academic-year environment. Good understanding of HMRC requirements and compliance (FPS/EPS, tax codes, NI). Strong communication skills when supporting school leaders, HR, and finance teams. Competent user of payroll systems High level of confidentiality and GDPR awareness. Ability to work independently and as part of a central payroll team. Strong reconciliation and reporting skills. If you have all of the above, then please apply now ! #
May 20, 2026
Full time
Payroll Officer Central London Hybrid working - 3 days in the office, 2 days working at home Our Client is seeking an experienced Payroll Officer to join their busy team Duties include; Process monthly payroll for teaching and support staff, ensuring accuracy and attention to detail. Administer starters, leavers, variations, term-time calculations, and contractual changes. Calculate statutory payments: SSP, SMP, SPP, ShPP, SAP. Manage and calculate maternity, paternity, adoption, shared parental leave, and occupational pay schemes specific to education. Process additional payments such as TLRs, allowances, overtime, exam invigilation, and holiday pay for term-time only staff. Ensure accurate application of pay awards, incremental progression, and spinal point changes. Check and reconcile payroll reports, journals, and costing for finance teams. Handle queries from HR, Finance, business managers, and school leaders in a timely manner. Ensure compliance with HMRC including FPS/EPS submissions and year-end processes. Administer Teachers' Pension Scheme (TPS) and Local Government Pension Scheme (LGPS). Process pension starters, leavers, opt-ins, opt-outs, and contractual changes. Complete monthly pension reporting and upload contributions for TPS. Reconcile employer and employee pension contributions each month. Submit pension forms such as LGPS leaver forms, estimate requests, and retirement calculations. Maintain accurate service records, part-time/hourly adjustments, breaks in service, and protected periods. Support annual returns for TPS and LGPS, including year-end reporting and data cleansing. Liaise with pension providers, scheme administrators, actuaries, and auditors. You will have; Strong knowledge of UK payroll legislation and statutory payments (SSP, SMP, SPP, etc.). Experience administering LGPS and Teachers' Pensions (TPS). Confident with monthly payroll cycles and high-volume, multi-site payrolls from start to finish Excellent accuracy and attention to detail. Strong numerical skills and ability to interpret complex pay/pension calculations. Experience with term-time only calculations, variable hours, and education pay structures. Ability to manage deadlines in a fast-paced, academic-year environment. Good understanding of HMRC requirements and compliance (FPS/EPS, tax codes, NI). Strong communication skills when supporting school leaders, HR, and finance teams. Competent user of payroll systems High level of confidentiality and GDPR awareness. Ability to work independently and as part of a central payroll team. Strong reconciliation and reporting skills. If you have all of the above, then please apply now ! #
Milton Keynes City Council
Service Manager - Children's Services
Milton Keynes City Council Milton Keynes, Buckinghamshire
We're seeking an experienced and values-led Service Manager to provide strategic and operational leadership across Family Help and Child Protection services at Milton Keynes City Council. This is a pivotal leadership role within our Child First, Family Led approach. You'll drive integrated practice, strong partnership working and high-quality outcomes so that children are safe and families are supported to thrive. You'll oversee the delivery and continuous improvement of Family Help and Protection services, including Family Help teams, Multi-Agency Child Protection Teams (MACPTs) and the Contextual Safeguarding Team. Working closely with safeguarding partners such as Police, Health and Education, you'll ensure effective multi-agency pathways, robust practice standards and a strong learning culture. This is a rewarding role for an experienced social work leader who wants to make a meaningful difference in a growing and ambitious city. Site-Based role This is a Site-Based role, and you'll be expected to work from the designated workplace. Interviews for this role will be held on 15 June At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive. Find out more about working with us here: Main Responsibility Provide visible leadership and management oversight across Family Help, Multi Agency Child Protection and Contextual Safeguarding services, ensuring safe, effective and timely practice. Lead change, co design and practice development aligned to the Child First, Family Led approach, driving high standards in assessment, planning and direct work. Develop and maintain strong partnerships with Police, Health and other agencies, contributing to and chairing multi agency forums where required. Ensure statutory duties and safeguarding guidance are applied effectively, including the Children Act 1989 and 2004. Oversee performance management, audit activity, risk management and service improvement, using data and feedback to improve outcomes and reduce demand escalation. Line manage Team Managers and oversee resources, including workforce development, recruitment, retention, budgets and inspection readiness. The Ideal Candidate A qualified social worker with current Social Work England registration. An experienced leader with significant post-qualifying experience in children and families social work, including substantial management experience and a strong track record of improving practice and outcomes. Highly knowledgeable about safeguarding, statutory responsibilities and assessment frameworks. Confident in delivering robust supervision and quality assurance, using audit, performance information and feedback to drive improvement. Able to manage competing priorities, risk and resources in a complex operational environment. A clear and confident communicator who works effectively with colleagues, partners, children and families. Someone whose approach reflects our values of being dedicated, respectful and collaborative. Full UK Driving Licence and access to a vehicle To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If we offer you the role, we'll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We're unable to confirm an appointment until these documents are received. As part of the pre-employment checks, should you be offered the role, we'll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service). Package Description In addition to your salary, we offer a range of benefits including: Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses. Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
May 20, 2026
Full time
We're seeking an experienced and values-led Service Manager to provide strategic and operational leadership across Family Help and Child Protection services at Milton Keynes City Council. This is a pivotal leadership role within our Child First, Family Led approach. You'll drive integrated practice, strong partnership working and high-quality outcomes so that children are safe and families are supported to thrive. You'll oversee the delivery and continuous improvement of Family Help and Protection services, including Family Help teams, Multi-Agency Child Protection Teams (MACPTs) and the Contextual Safeguarding Team. Working closely with safeguarding partners such as Police, Health and Education, you'll ensure effective multi-agency pathways, robust practice standards and a strong learning culture. This is a rewarding role for an experienced social work leader who wants to make a meaningful difference in a growing and ambitious city. Site-Based role This is a Site-Based role, and you'll be expected to work from the designated workplace. Interviews for this role will be held on 15 June At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive. Find out more about working with us here: Main Responsibility Provide visible leadership and management oversight across Family Help, Multi Agency Child Protection and Contextual Safeguarding services, ensuring safe, effective and timely practice. Lead change, co design and practice development aligned to the Child First, Family Led approach, driving high standards in assessment, planning and direct work. Develop and maintain strong partnerships with Police, Health and other agencies, contributing to and chairing multi agency forums where required. Ensure statutory duties and safeguarding guidance are applied effectively, including the Children Act 1989 and 2004. Oversee performance management, audit activity, risk management and service improvement, using data and feedback to improve outcomes and reduce demand escalation. Line manage Team Managers and oversee resources, including workforce development, recruitment, retention, budgets and inspection readiness. The Ideal Candidate A qualified social worker with current Social Work England registration. An experienced leader with significant post-qualifying experience in children and families social work, including substantial management experience and a strong track record of improving practice and outcomes. Highly knowledgeable about safeguarding, statutory responsibilities and assessment frameworks. Confident in delivering robust supervision and quality assurance, using audit, performance information and feedback to drive improvement. Able to manage competing priorities, risk and resources in a complex operational environment. A clear and confident communicator who works effectively with colleagues, partners, children and families. Someone whose approach reflects our values of being dedicated, respectful and collaborative. Full UK Driving Licence and access to a vehicle To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If we offer you the role, we'll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We're unable to confirm an appointment until these documents are received. As part of the pre-employment checks, should you be offered the role, we'll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service). Package Description In addition to your salary, we offer a range of benefits including: Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses. Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Datatech
Data & AI Delivery Senior Manager/Associate Director Capital Markets
Datatech City, Edinburgh
Data & AI Delivery Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13121 Senior Data & AI Delivery professionals are required to lead the delivery of complex data transformation and AI programmes within financial services and capital markets environments. You will bring experience delivering large scale data and AI initiatives within complex environments and play a key role in shaping delivery strategy, leading teams and driving transformational change, helping organisations solve complex operational, technical and business challenges through data and AI adoption. You will work across multidisciplinary teams, collaborating with Data Engineers, AI Engineers, Architects, Data Scientists and senior stakeholders to drive programme delivery, shape solutions and support organisations through complex transformation initiatives. Key responsibilities: Leading the delivery of complex data and AI transformation programmes across multiple workstreams Managing multidisciplinary teams to deliver business critical technology outcomes Collaborating directly with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong relationships with client and business stakeholders Supporting programme governance, reporting and communication across large initiatives Applying market and industry knowledge to help shape client strategies and solutions Supporting pre sales activity, technical proposals and client presentations Coaching and mentoring team members across multidisciplinary environments Experience Required: Experience delivering large scale data, AI or technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding of AI technologies, modern data platforms and data management principles Knowledge of data governance, data quality and data strategy concepts Familiarity with delivery methodologies including Agile, Waterfall or SAFe Experience with tooling such as Jira, Confluence or similar platforms Exposure to cloud platforms including AWS, Azure or GCP and technologies such as Databricks, Snowflake, SQL or Python Financial services experience within capital markets or broader banking environments This is a strong opportunity for a delivery leader who wants to work on high impact data and AI transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
May 20, 2026
Full time
Data & AI Delivery Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13121 Senior Data & AI Delivery professionals are required to lead the delivery of complex data transformation and AI programmes within financial services and capital markets environments. You will bring experience delivering large scale data and AI initiatives within complex environments and play a key role in shaping delivery strategy, leading teams and driving transformational change, helping organisations solve complex operational, technical and business challenges through data and AI adoption. You will work across multidisciplinary teams, collaborating with Data Engineers, AI Engineers, Architects, Data Scientists and senior stakeholders to drive programme delivery, shape solutions and support organisations through complex transformation initiatives. Key responsibilities: Leading the delivery of complex data and AI transformation programmes across multiple workstreams Managing multidisciplinary teams to deliver business critical technology outcomes Collaborating directly with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong relationships with client and business stakeholders Supporting programme governance, reporting and communication across large initiatives Applying market and industry knowledge to help shape client strategies and solutions Supporting pre sales activity, technical proposals and client presentations Coaching and mentoring team members across multidisciplinary environments Experience Required: Experience delivering large scale data, AI or technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding of AI technologies, modern data platforms and data management principles Knowledge of data governance, data quality and data strategy concepts Familiarity with delivery methodologies including Agile, Waterfall or SAFe Experience with tooling such as Jira, Confluence or similar platforms Exposure to cloud platforms including AWS, Azure or GCP and technologies such as Databricks, Snowflake, SQL or Python Financial services experience within capital markets or broader banking environments This is a strong opportunity for a delivery leader who wants to work on high impact data and AI transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Yolk Recruitment
In-Form Release Manager
Yolk Recruitment
Salesforce Release Manager- 60,000 (London) 56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Release Manager who will be coordinating and running the release process for a SaaS product, ensuring that new features, improvements and fixes are delivered to customers in a structured, reliable and well-communicated way. What the Salesforce Release Manager will be doing You will be working with the Head of Product, Product Manager, Product Owner, Technical Architect and Engineering Lead to plan and coordinate product releases. Own and run the release readiness process across the organisation Own the creation and maintenance of key release artefacts including release notes, documentation updates and knowledge articles Plan and manage phased customer upgrade strategies, coordinating upgrades across multiple customer environments Monitor adoption of new package versions, actively manage version sprawl and identify and support customers who may require additional assistance What the successful Salesforce Release Manager will bring to the team You will have a strong understanding of how software products are released and maintained in a commercial SaaS or product-led software environment. Knowledge of release management processes including release planning, release readiness, release documentation and coordination of customer upgrades. Experience coordinating software releases or product updates in a commercial SaaS or product environment. Understanding of the importance of organisational readiness when introducing new features or product changes. Experience managing or supporting product releases across multiple customer environments, including coordinating upgrades or rollouts. Demonstrated ability to produce clear documentation and communications about software products, Here's What You'll Get in Return Salary of up to 60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Release Manager opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
May 20, 2026
Full time
Salesforce Release Manager- 60,000 (London) 56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Release Manager who will be coordinating and running the release process for a SaaS product, ensuring that new features, improvements and fixes are delivered to customers in a structured, reliable and well-communicated way. What the Salesforce Release Manager will be doing You will be working with the Head of Product, Product Manager, Product Owner, Technical Architect and Engineering Lead to plan and coordinate product releases. Own and run the release readiness process across the organisation Own the creation and maintenance of key release artefacts including release notes, documentation updates and knowledge articles Plan and manage phased customer upgrade strategies, coordinating upgrades across multiple customer environments Monitor adoption of new package versions, actively manage version sprawl and identify and support customers who may require additional assistance What the successful Salesforce Release Manager will bring to the team You will have a strong understanding of how software products are released and maintained in a commercial SaaS or product-led software environment. Knowledge of release management processes including release planning, release readiness, release documentation and coordination of customer upgrades. Experience coordinating software releases or product updates in a commercial SaaS or product environment. Understanding of the importance of organisational readiness when introducing new features or product changes. Experience managing or supporting product releases across multiple customer environments, including coordinating upgrades or rollouts. Demonstrated ability to produce clear documentation and communications about software products, Here's What You'll Get in Return Salary of up to 60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Release Manager opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
P3M Recruitment
IT Project Manager
P3M Recruitment City, Manchester
We are recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who is seeking an IT Project Manager to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, so client sites are typically close to help ensure you can get home each day. Flexibility is essential, as each project will involve a different level of on-site presence. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible for delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Define scope, plans and milestones across multi disciplinary teams Lead implementation, configuration, customisation and integrations Oversee data migration, cutover and validation activity Manage vendors, suppliers and technical teams Run governance, RAID management and progress reporting Support business change and user adoption Budget tracking and cost control About You You'll have 4+ years of experience as an IT Project Manager delivering complex software solutions. You must have a driving licence, access to a vehicle and the right to work in the UK, as our client is unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management Managing software budgets and commercial approvals Using Jira, MS Project Online, DevOps or similar tools
May 19, 2026
Full time
We are recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who is seeking an IT Project Manager to join their growing team on a permanent basis. The role offers hybrid working; however, on-site attendance at client locations is required. Projects are delivered on a regional basis, so client sites are typically close to help ensure you can get home each day. Flexibility is essential, as each project will involve a different level of on-site presence. You will receive a competitive salary and a comprehensive benefits package including profit share bonus, EAP, pension scheme, and life assurance. The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible for delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Define scope, plans and milestones across multi disciplinary teams Lead implementation, configuration, customisation and integrations Oversee data migration, cutover and validation activity Manage vendors, suppliers and technical teams Run governance, RAID management and progress reporting Support business change and user adoption Budget tracking and cost control About You You'll have 4+ years of experience as an IT Project Manager delivering complex software solutions. You must have a driving licence, access to a vehicle and the right to work in the UK, as our client is unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management Managing software budgets and commercial approvals Using Jira, MS Project Online, DevOps or similar tools
ARM
Travel Plan Coordinator
ARM Norwich, Norfolk
Travel Plan Coordinator Salary: 32,000 - 45,000 DOE Location: Norwich preferred (Colchester also considered) (Hybrid) An excellent opportunity has arisen for a Travel Plan Coordinator to join a growing transport and engineering consultancy delivering sustainable travel solutions across residential, workplace, and education developments. This role will suit someone with experience in travel planning, sustainable transport, marketing, or community engagement who is passionate about promoting active and sustainable travel choices. Key Responsibilities Delivering and monitoring Travel Plans across a range of developments Producing reports, analysing survey data, and monitoring outcomes Designing and delivering campaigns promoting walking, cycling, public transport, and EV adoption Supporting stakeholder engagement with clients, local authorities, and communities Organising site visits, audits, and promotional events Managing project delivery to agreed timescales and budgets Requirements Relevant qualification or equivalent experience within transport, planning, geography, environmental studies, marketing, or similar Experience in travel planning, sustainable transport, behaviour change, or related project work Strong written communication and reporting skills Good analytical and organisational abilities Genuine interest in sustainable and active travel Full UK driving licence Desirable WordPress Adobe Creative Cloud TRICS experience This is a fantastic opportunity to join a supportive and collaborative team offering long-term career development within a growing specialist consultancy. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 19, 2026
Full time
Travel Plan Coordinator Salary: 32,000 - 45,000 DOE Location: Norwich preferred (Colchester also considered) (Hybrid) An excellent opportunity has arisen for a Travel Plan Coordinator to join a growing transport and engineering consultancy delivering sustainable travel solutions across residential, workplace, and education developments. This role will suit someone with experience in travel planning, sustainable transport, marketing, or community engagement who is passionate about promoting active and sustainable travel choices. Key Responsibilities Delivering and monitoring Travel Plans across a range of developments Producing reports, analysing survey data, and monitoring outcomes Designing and delivering campaigns promoting walking, cycling, public transport, and EV adoption Supporting stakeholder engagement with clients, local authorities, and communities Organising site visits, audits, and promotional events Managing project delivery to agreed timescales and budgets Requirements Relevant qualification or equivalent experience within transport, planning, geography, environmental studies, marketing, or similar Experience in travel planning, sustainable transport, behaviour change, or related project work Strong written communication and reporting skills Good analytical and organisational abilities Genuine interest in sustainable and active travel Full UK driving licence Desirable WordPress Adobe Creative Cloud TRICS experience This is a fantastic opportunity to join a supportive and collaborative team offering long-term career development within a growing specialist consultancy. We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Morrisons
Fresh Food Manager
Morrisons
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 19, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Chichester College Group
Higher Education Administrator
Chichester College Group Goring-by-sea, Sussex
Northbrook College, part of the Chichester College Group Higher Education Administrator Ref: NBK7338 Pro rata of £26,238 - £26,334 per annum (i.e. £10,495.20 - £10,533.60) 14.8 hours per week, 52 weeks per year We are seeking a highly organised and proactive Higher Education (HE) Administrator to join our team on a part-time basis , supporting a growing and ambitious HE provision within the college group. This is an exciting opportunity to be part of an expanding area within the college group, where Higher Education plays a vital role in providing accessible, locally delivered degree-level opportunities. You will contribute to the smooth running of HE provision, supporting both staff and students while helping the team meet quality and regulatory expectations. With no two days the same, your work will be varied and could include anything from coordinating meetings and preparing documentation to supporting examination processes, maintaining records, liaising with colleagues across college services, and assisting with communications to students. You will also play a key role in supporting the team with compliance and regulatory requirements, ensuring documentation and processes are well organised and up to date. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Local Government Pension Scheme the Group contributes 15% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. The working pattern for this role will be discussed at interview. Closing date:8 June Interview date: w/c 22 June You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
May 19, 2026
Full time
Northbrook College, part of the Chichester College Group Higher Education Administrator Ref: NBK7338 Pro rata of £26,238 - £26,334 per annum (i.e. £10,495.20 - £10,533.60) 14.8 hours per week, 52 weeks per year We are seeking a highly organised and proactive Higher Education (HE) Administrator to join our team on a part-time basis , supporting a growing and ambitious HE provision within the college group. This is an exciting opportunity to be part of an expanding area within the college group, where Higher Education plays a vital role in providing accessible, locally delivered degree-level opportunities. You will contribute to the smooth running of HE provision, supporting both staff and students while helping the team meet quality and regulatory expectations. With no two days the same, your work will be varied and could include anything from coordinating meetings and preparing documentation to supporting examination processes, maintaining records, liaising with colleagues across college services, and assisting with communications to students. You will also play a key role in supporting the team with compliance and regulatory requirements, ensuring documentation and processes are well organised and up to date. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Local Government Pension Scheme the Group contributes 15% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. We actively encourage applications from those seeking part-time roles, job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. The working pattern for this role will be discussed at interview. Closing date:8 June Interview date: w/c 22 June You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
RecruitmentRevolution.com
IT Sales Business Development Manager - T1 MSP to Legal, PE, Financial
RecruitmentRevolution.com City, London
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Negotiable Base - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 19, 2026
Full time
Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Negotiable Base - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Morrisons
Customer Service Manager
Morrisons Letchworth Garden City, Hertfordshire
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 19, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Royal College of Nursing
Senior Policy Adviser
Royal College of Nursing City Of Westminster, London
Senior Policy Adviser RCN UK HQ (London), with opportunities for flexible hours, home and hybrid working. Permanent contract, 1.0 FTE post (35 hours) At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with over half a million members - all we can see are the infinite possibilities for a brighter future. Join us and you will too. The role As Senior Policy Adviser at the RCN, you'll collaborate closely with colleagues and functions across the UK organisation, leading complex policy development and influencing to bring about change to public policy in England and across the UK, on issues impacting our members. You'll work closely with colleagues in research, public affairs and nursing practice to identity key issues, risks and opportunities for the nursing profession, using this insight to design policy work programmes and develop robust positioning to test with members, colleagues and stakeholders. You'll create compelling evidence-based policy narrative and targeted recommendations. You'll build strong relationships with peers at Royal Colleges, Trade Unions, Government departments and other organisations across the health and social care sector. You'll use your relationships to influence change, identify opportunities for collaboration and bring insight into the organisation. The person To join us you'll need to demonstrate that you have experience of analysing external policy and political landscape in the UK to identify specific issues and levers for change. You will also have the ability to produce detailed and consistently high-quality policy and data analysis, and policy recommendations supported by a credible evidence-based case for change. You will also be able to demonstrate that you can foster strong professional relationships internally and externally and encourage close collaboration across the organisation. It is essential for you to have demonstrable experience of providing analysis and developing policy positions and recommendations. The policy team at the RCN handles a wide range of issue portfolios, balancing proactive and responsive work, managing uncertainty and changing priorities in the external environment. Therefore, we are looking for candidates who have experience managing competing priorities and thrive in a fast-paced environment. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything is possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. There may be further flexibility to the locations advertised. Please contact the recruiting manager to discuss if alternative office locations are available. Our selection process Please click the 'apply now' button to apply and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Opening date: Friday 1 May 2026 Closing date: midnight on Sunday 24 May 2026
May 19, 2026
Full time
Senior Policy Adviser RCN UK HQ (London), with opportunities for flexible hours, home and hybrid working. Permanent contract, 1.0 FTE post (35 hours) At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with over half a million members - all we can see are the infinite possibilities for a brighter future. Join us and you will too. The role As Senior Policy Adviser at the RCN, you'll collaborate closely with colleagues and functions across the UK organisation, leading complex policy development and influencing to bring about change to public policy in England and across the UK, on issues impacting our members. You'll work closely with colleagues in research, public affairs and nursing practice to identity key issues, risks and opportunities for the nursing profession, using this insight to design policy work programmes and develop robust positioning to test with members, colleagues and stakeholders. You'll create compelling evidence-based policy narrative and targeted recommendations. You'll build strong relationships with peers at Royal Colleges, Trade Unions, Government departments and other organisations across the health and social care sector. You'll use your relationships to influence change, identify opportunities for collaboration and bring insight into the organisation. The person To join us you'll need to demonstrate that you have experience of analysing external policy and political landscape in the UK to identify specific issues and levers for change. You will also have the ability to produce detailed and consistently high-quality policy and data analysis, and policy recommendations supported by a credible evidence-based case for change. You will also be able to demonstrate that you can foster strong professional relationships internally and externally and encourage close collaboration across the organisation. It is essential for you to have demonstrable experience of providing analysis and developing policy positions and recommendations. The policy team at the RCN handles a wide range of issue portfolios, balancing proactive and responsive work, managing uncertainty and changing priorities in the external environment. Therefore, we are looking for candidates who have experience managing competing priorities and thrive in a fast-paced environment. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything is possible. What we offer you We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person. There may be further flexibility to the locations advertised. Please contact the recruiting manager to discuss if alternative office locations are available. Our selection process Please click the 'apply now' button to apply and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Any identifying information in your application will automatically be anonymised for shortlisting purposes. We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know. Equal opportunities for everyone Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients. As proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities. Opening date: Friday 1 May 2026 Closing date: midnight on Sunday 24 May 2026
Morrisons
Trading Manager
Morrisons Barnsley, Yorkshire
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 19, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Morrisons
Trading Manager
Morrisons
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 19, 2026
Full time
More About The Role We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Motivate and lead colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. More About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Surrey County Council
Change Co-ordinator
Surrey County Council Reigate, Surrey
The starting salary for this role is £36,873 per annum based on a 36-hour working week. Are you a great communicator and influencer who is comfortable working in a technology environment? Are you familiar with IT Service Management practices? We are looking for a solution-focused and pragmatic Change Co-ordinator in our IT & Digital Service Transition team. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role IT & Digital is an inclusive and collaborative service that thrives on solving business challenges through innovative thinking and impactful delivery of new and emerging technologies. We are driving ahead with automation projects, business transformation and data insight, among other things - all of which generates changes to Surrey County Council's infrastructure, business applications and end user digital tools. In our team you will learn something new every day and come into contact with lots of different people, services and technologies. You will become the local change expert and 'critical friend' to project managers, technical leads, business stakeholders and suppliers/partners, helping to ensure that IT changes are introduced to our environment safely and without disruption to essential local services. You will do this by: Managing the throughput of change requests, following standardised methods and procedures - such as workflows and process gateways Checking that changes are compliant with standards, for example IT & Digital security, technical and architectural standards Assisting with the smooth transition of Project and large scale work into the business as usual arena Using your interpersonal and influencing skills to promote the services and support our team offers, and working with colleagues to design and implement improvements Exercising attention to detail and proactively learning about the IT environment in which changes are implemented Using your knowledge of Microsoft 365 tools to help you collaborate and communicate effectively. As Change Co-ordinator, you will be part of IT & Digital's Architecture, Transition and PPM Service which plans and assures roadmaps and strategies for IT systems so that when systems are introduced, updated or replaced, the council remains secure and resilient. Working across projects, we support our business through periods of change, ensuring that solutions, delivery and service-readiness adhere to the highest IT standards. This is a fantastic opportunity to take your next step in IT, knowing that you will gain experience across a wide range of council services and projects. When you are ready to progress further still, IT & Digital has many possible follow-on roles, all of them supporting the delivery of excellent services to the residents and visitors of Surrey County Council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. To apply, we request that you submit a CV and you will be asked the following four questions: What is your understanding of how change is governed in local government? How has your role supported this governance in practice? Describe your experience of assessing a proposed change within a local government or public sector environment. How did you determine the level of risk, impact, and urgency of the change? Give an example of how you have supported communication and stakeholder engagement during a significant change. How did you ensure services, users, and partners were appropriately informed and impacts minimised? Describe how you have monitored the outcome of a change after implementation. What measures did you use to determine success, and how were lessons learned captured and applied? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 20/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 19, 2026
Full time
The starting salary for this role is £36,873 per annum based on a 36-hour working week. Are you a great communicator and influencer who is comfortable working in a technology environment? Are you familiar with IT Service Management practices? We are looking for a solution-focused and pragmatic Change Co-ordinator in our IT & Digital Service Transition team. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role IT & Digital is an inclusive and collaborative service that thrives on solving business challenges through innovative thinking and impactful delivery of new and emerging technologies. We are driving ahead with automation projects, business transformation and data insight, among other things - all of which generates changes to Surrey County Council's infrastructure, business applications and end user digital tools. In our team you will learn something new every day and come into contact with lots of different people, services and technologies. You will become the local change expert and 'critical friend' to project managers, technical leads, business stakeholders and suppliers/partners, helping to ensure that IT changes are introduced to our environment safely and without disruption to essential local services. You will do this by: Managing the throughput of change requests, following standardised methods and procedures - such as workflows and process gateways Checking that changes are compliant with standards, for example IT & Digital security, technical and architectural standards Assisting with the smooth transition of Project and large scale work into the business as usual arena Using your interpersonal and influencing skills to promote the services and support our team offers, and working with colleagues to design and implement improvements Exercising attention to detail and proactively learning about the IT environment in which changes are implemented Using your knowledge of Microsoft 365 tools to help you collaborate and communicate effectively. As Change Co-ordinator, you will be part of IT & Digital's Architecture, Transition and PPM Service which plans and assures roadmaps and strategies for IT systems so that when systems are introduced, updated or replaced, the council remains secure and resilient. Working across projects, we support our business through periods of change, ensuring that solutions, delivery and service-readiness adhere to the highest IT standards. This is a fantastic opportunity to take your next step in IT, knowing that you will gain experience across a wide range of council services and projects. When you are ready to progress further still, IT & Digital has many possible follow-on roles, all of them supporting the delivery of excellent services to the residents and visitors of Surrey County Council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Proven written and oral communication and interpersonal skills with good negotiation and influencing skills. Ability to work collaboratively with internal and external partners/professionals. Ability to understand, meet and exceed customer expectations. Ability to work on your own initiative, with solution focused problem-solving skills. To apply, we request that you submit a CV and you will be asked the following four questions: What is your understanding of how change is governed in local government? How has your role supported this governance in practice? Describe your experience of assessing a proposed change within a local government or public sector environment. How did you determine the level of risk, impact, and urgency of the change? Give an example of how you have supported communication and stakeholder engagement during a significant change. How did you ensure services, users, and partners were appropriately informed and impacts minimised? Describe how you have monitored the outcome of a change after implementation. What measures did you use to determine success, and how were lessons learned captured and applied? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 20/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Morrisons
Store Manager
Morrisons Scarborough, Yorkshire
More About The Role Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we re always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We re always open to new ideas and Store Managers should also foster this culture in their stores. Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About You Experience managing a store in a fast paced food retail environment is essential for this role Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team. Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. Generous bonus scheme Car allowance Competitive pension scheme Private healthcare for you and your family Colleague discount of 15% and 10% for a friend or a family member Up to 6 weeks of annual leave, which will increase during your length of service Competitive incentive plan A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch!
May 19, 2026
Full time
More About The Role Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we re always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We re always open to new ideas and Store Managers should also foster this culture in their stores. Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About You Experience managing a store in a fast paced food retail environment is essential for this role Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team. Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. Generous bonus scheme Car allowance Competitive pension scheme Private healthcare for you and your family Colleague discount of 15% and 10% for a friend or a family member Up to 6 weeks of annual leave, which will increase during your length of service Competitive incentive plan A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch!
Morrisons
Customer Service Manager
Morrisons Ripon, Yorkshire
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 19, 2026
Full time
We Make Morrisons From a Bradford market stall to the UK s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Morrisons
Online Manager
Morrisons
More About The Role Retail is at the heart of our business, we re proud to be the UK s fifth largest supermarket serving more than 11 million customers each week across our growing network of around 500 stores. We believe in recruiting people who are passionate about delivering fantastic customer service and want to play an essential part in our ongoing success. Providing leadership, direction and ensuring standards remain high, you ll bring a management style that motivates and brings out the best in those around you. We re currently recruiting for a high performing Online Manager . You will lead a high performing team of flexible, engaged colleagues who focus on what matters most to customers, whilst delivering operational excellence in your department. Responsibilities include but not limited to: Empower colleagues to always put the customer first and deliver outstanding customer service Champion customer service by listening and responding to customers Take time to review customer feedback Ensure market leading availability across the department(s) Lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly More About You What do I need to be a successful Manager? Great communicator who will share knowledge, experience and best practices Competent and confident Manager in Charge Ability to build and maintain relationships with key stakeholders across all areas Remain flexible and adaptable to change with the ability to lead the team through change Active listener to respond effectively to customer and colleague feedback Necessary food safety knowledge in line with responsible department Ability to have difficult conversations with effective resolutions with both colleagues and line managers Ability to drive down and manage key cost budgets across department(s) such as Shrinkage and Waste Our aim to offer more of what matters extends to our employees too. Join our team of food makers and shopkeepers and you ll receive excellent training, support and opportunities to progress across our diverse business. We also offer all kinds of perks, including a generous bonus scheme, pension scheme, company share options, life assurance and three discount cards one for you with 15% discount and one friends or family members with 10% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. We are an equal opportunities employer and welcome applications from all sections of the community. Please note; we may close the vacancy early if we receive a high volume of applications. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
May 19, 2026
Full time
More About The Role Retail is at the heart of our business, we re proud to be the UK s fifth largest supermarket serving more than 11 million customers each week across our growing network of around 500 stores. We believe in recruiting people who are passionate about delivering fantastic customer service and want to play an essential part in our ongoing success. Providing leadership, direction and ensuring standards remain high, you ll bring a management style that motivates and brings out the best in those around you. We re currently recruiting for a high performing Online Manager . You will lead a high performing team of flexible, engaged colleagues who focus on what matters most to customers, whilst delivering operational excellence in your department. Responsibilities include but not limited to: Empower colleagues to always put the customer first and deliver outstanding customer service Champion customer service by listening and responding to customers Take time to review customer feedback Ensure market leading availability across the department(s) Lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughly More About You What do I need to be a successful Manager? Great communicator who will share knowledge, experience and best practices Competent and confident Manager in Charge Ability to build and maintain relationships with key stakeholders across all areas Remain flexible and adaptable to change with the ability to lead the team through change Active listener to respond effectively to customer and colleague feedback Necessary food safety knowledge in line with responsible department Ability to have difficult conversations with effective resolutions with both colleagues and line managers Ability to drive down and manage key cost budgets across department(s) such as Shrinkage and Waste Our aim to offer more of what matters extends to our employees too. Join our team of food makers and shopkeepers and you ll receive excellent training, support and opportunities to progress across our diverse business. We also offer all kinds of perks, including a generous bonus scheme, pension scheme, company share options, life assurance and three discount cards one for you with 15% discount and one friends or family members with 10% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. We are an equal opportunities employer and welcome applications from all sections of the community. Please note; we may close the vacancy early if we receive a high volume of applications. More About Us Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It s why our customers keep coming back for more. The UK s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It s challenging. It s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They ve been there and done that. It s how they know how to support our colleagues and help our customers so well.
Sytner
Bodyshop Supervisor
Sytner City, Leeds
Leeds Audi have a fantastic opportunity for a Bodyshop Supervisor to join our team! As a Sytner Bodyshop Supervisor, you will manage the flow of repairs through our brand new on-site Bodyshop, allocating work to the most suitable technician and ensuring that high quality workmanship and adherence to agreed timescales take priority. You will lead and supervise our team of Bodyshop technicians on a day-to-day basis, motivating them to strive for the best results and helping to co-ordinate logistics to keep work flowing smoothly. You will liaise with the front of house team to ensure the customer is kept up to date and ensure that the correct processes are followed for the range of work we undertake, which includes internal preparation of Approved Used Cars, insurance repairs, and cosmetic retail work, including alloy wheel refurbishment. You will need a keen eye for health & safety and will take the lead in ensuring that our equipment is maintained in great condition and that the body shop is kept clean and tidy, also ensure that repairs are completed within agreed timescales. You will report to the Bodyshop Manager. About You Previous experience in a Bodyshop/SMART repair role is required. We are looking for someone who is a great communicator, a motivating leadership presence, energetic and able to operate efficiently in a fast-paced environment, whilst showing genuine care for colleagues and customers and striving to hit sales targets. If you take pride in your standards, can manage your time effectively, enjoy being part of a busy team and take satisfaction from achieving goals, this could be the role for you. We welcome applications from experienced Bodyshop Controllers and Supervisors but equally would consider VDAs with strong leadership and organisational skills along with accurate administration and an eye for detail and can provide a long-term training and development plan to help you fulfil your career ambitions. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 19, 2026
Full time
Leeds Audi have a fantastic opportunity for a Bodyshop Supervisor to join our team! As a Sytner Bodyshop Supervisor, you will manage the flow of repairs through our brand new on-site Bodyshop, allocating work to the most suitable technician and ensuring that high quality workmanship and adherence to agreed timescales take priority. You will lead and supervise our team of Bodyshop technicians on a day-to-day basis, motivating them to strive for the best results and helping to co-ordinate logistics to keep work flowing smoothly. You will liaise with the front of house team to ensure the customer is kept up to date and ensure that the correct processes are followed for the range of work we undertake, which includes internal preparation of Approved Used Cars, insurance repairs, and cosmetic retail work, including alloy wheel refurbishment. You will need a keen eye for health & safety and will take the lead in ensuring that our equipment is maintained in great condition and that the body shop is kept clean and tidy, also ensure that repairs are completed within agreed timescales. You will report to the Bodyshop Manager. About You Previous experience in a Bodyshop/SMART repair role is required. We are looking for someone who is a great communicator, a motivating leadership presence, energetic and able to operate efficiently in a fast-paced environment, whilst showing genuine care for colleagues and customers and striving to hit sales targets. If you take pride in your standards, can manage your time effectively, enjoy being part of a busy team and take satisfaction from achieving goals, this could be the role for you. We welcome applications from experienced Bodyshop Controllers and Supervisors but equally would consider VDAs with strong leadership and organisational skills along with accurate administration and an eye for detail and can provide a long-term training and development plan to help you fulfil your career ambitions. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Surrey County Council
Service Delivery Consultant
Surrey County Council Reigate, Surrey
The starting salary for this role is £47,142 per annum based on a 36-hour working week. We are looking for two proactive and inquisitive Service Delivery Consultants who are customer focused and passionate about using data to drive continual improvement in IT Service Management. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role In this role you will work closely with the Service Delivery Manager and wider IT teams to monitor service performance, identify improvement opportunities, and support the delivery of reliable, high quality IT services. You will support the Service Delivery Manager with service performance management, including KPIs, service reviews and benefits tracking, while managing service improvement activity. The role involves analysing support data and customer insight to identify trends, contributing to problem management, supporting business and IT analysis, and assisting during major incidents and post incident reviews. As a Service Delivery Consultant, you'll have the opportunity to make a real difference in how IT services work for customers. You'll work closely with the Service Delivery Manager and IT teams, using service data and customer insight to spot what's working well and where things can be better. Your work will directly influence service performance, improvements, and learning from incidents, helping move IT services towards a more proactive, reliable, and customer focused way of working. You will also be supported to learn and grow in this role. You'll gain hands on experience across service improvement, problem management, stakeholder engagement, and IT service analysis, while working alongside experienced professionals. If you're curious, enjoy working with data, and want to build your skills while shaping the future of IT service delivery, this role offers a great opportunity to do exactly that. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in IT Service Management and/or continuous improvement A structured and analytical approach to problem solving Confidence in engaging and working with a range of stakeholders Strong organisational skills Must have ITIL and PRINCE2 Agile Foundation qualifications To apply, we request that you submit a CV and you will be asked the following question: Within our team, we use evidence based data to make strategic decisions and drive service improvement. Please describe one example where you have led or significantly contributed to a service improvement initiative using data to influence an outcome. In your response, please cover: Problem definition: What issue or opportunity were you trying to address? Data and insight: What data did you use, and how did you gather, validate, and analyse it? Case for change: How did you translate the data into a business case or justification? Influence and decision making: How did you engage stakeholders and influence the decision to proceed? Implementation: How was the change delivered, and what was your role? Outcomes and learning: Did you achieve the intended outcomes? What measures did you use to assess success, and what would you do differently? Please be clear about your personal contribution throughout the initiative. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 24/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 19, 2026
Full time
The starting salary for this role is £47,142 per annum based on a 36-hour working week. We are looking for two proactive and inquisitive Service Delivery Consultants who are customer focused and passionate about using data to drive continual improvement in IT Service Management. Your designated office base will be Woodhatch Place, Reigate but you will often find our team members working from home or in a range of council locations, thanks to our hybrid and flexible working offer. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service option to buy up to 10 days of additional annual leave a generous local government salary related pension up to 5 days of carer's leave and 2 paid volunteering days per year paternity, adoption and dependants leave an Employee Assistance Programme (EAP) to support health and wellbeing learning and development hub with a wealth of resources wellbeing and lifestyle discounts including gym, travel, and shopping a chance to make a real difference to the lives of our residents About the Role In this role you will work closely with the Service Delivery Manager and wider IT teams to monitor service performance, identify improvement opportunities, and support the delivery of reliable, high quality IT services. You will support the Service Delivery Manager with service performance management, including KPIs, service reviews and benefits tracking, while managing service improvement activity. The role involves analysing support data and customer insight to identify trends, contributing to problem management, supporting business and IT analysis, and assisting during major incidents and post incident reviews. As a Service Delivery Consultant, you'll have the opportunity to make a real difference in how IT services work for customers. You'll work closely with the Service Delivery Manager and IT teams, using service data and customer insight to spot what's working well and where things can be better. Your work will directly influence service performance, improvements, and learning from incidents, helping move IT services towards a more proactive, reliable, and customer focused way of working. You will also be supported to learn and grow in this role. You'll gain hands on experience across service improvement, problem management, stakeholder engagement, and IT service analysis, while working alongside experienced professionals. If you're curious, enjoy working with data, and want to build your skills while shaping the future of IT service delivery, this role offers a great opportunity to do exactly that. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in IT Service Management and/or continuous improvement A structured and analytical approach to problem solving Confidence in engaging and working with a range of stakeholders Strong organisational skills Must have ITIL and PRINCE2 Agile Foundation qualifications To apply, we request that you submit a CV and you will be asked the following question: Within our team, we use evidence based data to make strategic decisions and drive service improvement. Please describe one example where you have led or significantly contributed to a service improvement initiative using data to influence an outcome. In your response, please cover: Problem definition: What issue or opportunity were you trying to address? Data and insight: What data did you use, and how did you gather, validate, and analyse it? Case for change: How did you translate the data into a business case or justification? Influence and decision making: How did you engage stakeholders and influence the decision to proceed? Implementation: How was the change delivered, and what was your role? Outcomes and learning: Did you achieve the intended outcomes? What measures did you use to assess success, and what would you do differently? Please be clear about your personal contribution throughout the initiative. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 24/05/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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