An exciting opportunity has now arisen for a Contract Manager (NHS Hard Facilities Management) to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services (planned, preventative and responsive repairs) including health, safety, quality and performance across a number of NHS contracts in Essex and East London. This is a varied role where you will be the point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled maintenance team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing these contracts on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings when nominated in accordance with the annual programme What we can offer you: A competitive starting salary. A car allowance of £5.472 per annum. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance, income protection and private medical. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more This is an excellent opportunity with onward development for you and the teams you lead Experience Required The preferred candidate will be an experienced contract manager ideally with previous PFI (Private Finance Initiative) experience. Ideally, you will have managed services across a multi-site operation, with experience gained ideally within a healthcare/NHS setting. You may have worked directly for the NHS, for an FM contractor providing service to the NHS or for a consultancy delivering services into this market. We will however also consider candidates with experience gained within a commercial maintenance environment (for example the maintenance of other public buildings). You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Aug 11, 2026
Full time
An exciting opportunity has now arisen for a Contract Manager (NHS Hard Facilities Management) to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services (planned, preventative and responsive repairs) including health, safety, quality and performance across a number of NHS contracts in Essex and East London. This is a varied role where you will be the point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled maintenance team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing these contracts on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings when nominated in accordance with the annual programme What we can offer you: A competitive starting salary. A car allowance of £5.472 per annum. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance, income protection and private medical. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more This is an excellent opportunity with onward development for you and the teams you lead Experience Required The preferred candidate will be an experienced contract manager ideally with previous PFI (Private Finance Initiative) experience. Ideally, you will have managed services across a multi-site operation, with experience gained ideally within a healthcare/NHS setting. You may have worked directly for the NHS, for an FM contractor providing service to the NHS or for a consultancy delivering services into this market. We will however also consider candidates with experience gained within a commercial maintenance environment (for example the maintenance of other public buildings). You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Catch 22 are working with a leading property management organisation who are seeking an experienced Senior Building Manager to take responsibility for a prestigious commercial property in Manchester, near Trafford Centre. This is an outstanding opportunity to manage a landmark, multi-occupancy asset, taking ownership of all hard and soft FM services, contractor performance, occupier engagement, health & safety compliance and operational excellence. The successful candidate will also play a key role in driving service improvements, supporting strategic FM initiatives and leading on-site service partners to ensure the property continues to operate to the highest standards. Key Responsibilities Lead the delivery and ongoing performance of all hard and soft FM services across the building. Manage specialist contractors through KPI-led performance management, contract reviews and monthly supplier meetings. Oversee planned preventative maintenance programmes and ensure statutory compliance across the property. Manage service charge expenditure, invoice approvals and budget monitoring, identifying and reporting any significant variances. Lead minor works projects from inception through to completion, ensuring works are delivered safely, on time and to a high standard. Conduct regular building inspections, audits and health & safety reviews. Provide leadership and oversight of cleaning, security and maintenance providers, chairing regular operational meetings and driving service excellence. Build strong relationships with occupiers, stakeholders, local businesses and service partners to enhance the customer experience. Drive occupier engagement initiatives, community events and sustainability-focused activities across the property. Support business continuity planning, emergency preparedness and wider regional FM projects. Ideal candidate At least 4 years' experience within Facilities Management, with a strong understanding of managing agent responsibilities. Experience managing a large-scale, trophy commercial building or estate. Strong knowledge of both hard and soft FM services and contractor management. Proven experience managing teams and leading service providers to deliver exceptional standards. Excellent understanding of landlord and tenant relationships within commercial property. Strong commercial awareness, service charge budget management and contract management experience. Excellent stakeholder management and communication skills. Knowledge of health & safety legislation and compliance requirements within commercial property. NEBOSH General Certificate (essential). IWFM membership or working towards membership (highly desirable). Role details Salary up to £50,000. Monday to Friday working pattern. Opportunity to manage a flagship commercial asset within a leading property management organisation. Join a business renowned for delivering exceptional customer service and operational excellence. Genuine career development opportunities within a highly respected property consultancy. If you're an experienced Building Manager, Senior Facilities Manager or Facilities Manager looking for your next challenge, we'd love to hear from you.
Aug 11, 2026
Full time
Catch 22 are working with a leading property management organisation who are seeking an experienced Senior Building Manager to take responsibility for a prestigious commercial property in Manchester, near Trafford Centre. This is an outstanding opportunity to manage a landmark, multi-occupancy asset, taking ownership of all hard and soft FM services, contractor performance, occupier engagement, health & safety compliance and operational excellence. The successful candidate will also play a key role in driving service improvements, supporting strategic FM initiatives and leading on-site service partners to ensure the property continues to operate to the highest standards. Key Responsibilities Lead the delivery and ongoing performance of all hard and soft FM services across the building. Manage specialist contractors through KPI-led performance management, contract reviews and monthly supplier meetings. Oversee planned preventative maintenance programmes and ensure statutory compliance across the property. Manage service charge expenditure, invoice approvals and budget monitoring, identifying and reporting any significant variances. Lead minor works projects from inception through to completion, ensuring works are delivered safely, on time and to a high standard. Conduct regular building inspections, audits and health & safety reviews. Provide leadership and oversight of cleaning, security and maintenance providers, chairing regular operational meetings and driving service excellence. Build strong relationships with occupiers, stakeholders, local businesses and service partners to enhance the customer experience. Drive occupier engagement initiatives, community events and sustainability-focused activities across the property. Support business continuity planning, emergency preparedness and wider regional FM projects. Ideal candidate At least 4 years' experience within Facilities Management, with a strong understanding of managing agent responsibilities. Experience managing a large-scale, trophy commercial building or estate. Strong knowledge of both hard and soft FM services and contractor management. Proven experience managing teams and leading service providers to deliver exceptional standards. Excellent understanding of landlord and tenant relationships within commercial property. Strong commercial awareness, service charge budget management and contract management experience. Excellent stakeholder management and communication skills. Knowledge of health & safety legislation and compliance requirements within commercial property. NEBOSH General Certificate (essential). IWFM membership or working towards membership (highly desirable). Role details Salary up to £50,000. Monday to Friday working pattern. Opportunity to manage a flagship commercial asset within a leading property management organisation. Join a business renowned for delivering exceptional customer service and operational excellence. Genuine career development opportunities within a highly respected property consultancy. If you're an experienced Building Manager, Senior Facilities Manager or Facilities Manager looking for your next challenge, we'd love to hear from you.
Location: Etqan Global Academy, Doha, Qatar Nord Anglia Education is looking to recruit a Procurement Manager to join Etqan Global Academy in Doha, Qatar. We are looking for someone to lead and manage all procurement activities across the school, ensuring effective, compliant, and value-driven sourcing of goods and services that support operational excellence and high-quality learning environments. The role: We seek an individual to join as a Procurement Manager where your focus will be: Leading the development and execution of the school's procurement strategy aligned with school and regional objectives Developing annual procurement plans in collaboration with the Operations Manager, SLT and Finance Manager Driving value-for-money initiatives through competitive sourcing, benchmarking, and strategic negotiation Leading tendering processes in line with governance standards Negotiating and managing commercial contracts and supplier agreements Ensuring compliance with local regulations, internal financial controls, and Nord Anglia policies Maintaining accurate procurement documentation to support audit and governance requirements Building strong supplier relationships and monitoring performance to minimise operational risk Partnering with internal stakeholders to ensure timely sourcing and delivery of resources and services The Successful Candidate will possess: Bachelor's degree in Business, Supply Chain, Finance, or related discipline Professional procurement qualification (CIPS or equivalent preferred) Minimum 5+ years' experience in procurement, supply chain, or commercial roles Strong negotiation and contract management skills Strong financial acumen and analytical capability Experience working within structured governance and compliance frameworks Understanding of Qatar procurement regulations (preferred) Experience within education, hospitality, or service-based environments (desirable) Please see full job description here. About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Aug 11, 2026
Full time
Location: Etqan Global Academy, Doha, Qatar Nord Anglia Education is looking to recruit a Procurement Manager to join Etqan Global Academy in Doha, Qatar. We are looking for someone to lead and manage all procurement activities across the school, ensuring effective, compliant, and value-driven sourcing of goods and services that support operational excellence and high-quality learning environments. The role: We seek an individual to join as a Procurement Manager where your focus will be: Leading the development and execution of the school's procurement strategy aligned with school and regional objectives Developing annual procurement plans in collaboration with the Operations Manager, SLT and Finance Manager Driving value-for-money initiatives through competitive sourcing, benchmarking, and strategic negotiation Leading tendering processes in line with governance standards Negotiating and managing commercial contracts and supplier agreements Ensuring compliance with local regulations, internal financial controls, and Nord Anglia policies Maintaining accurate procurement documentation to support audit and governance requirements Building strong supplier relationships and monitoring performance to minimise operational risk Partnering with internal stakeholders to ensure timely sourcing and delivery of resources and services The Successful Candidate will possess: Bachelor's degree in Business, Supply Chain, Finance, or related discipline Professional procurement qualification (CIPS or equivalent preferred) Minimum 5+ years' experience in procurement, supply chain, or commercial roles Strong negotiation and contract management skills Strong financial acumen and analytical capability Experience working within structured governance and compliance frameworks Understanding of Qatar procurement regulations (preferred) Experience within education, hospitality, or service-based environments (desirable) Please see full job description here. About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTO Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Aug 11, 2026
Full time
Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTO Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Aug 11, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you passionate about ensuring seamless IT operations and ready to take on a pivotal role in a dynamic environment? Do you thrive in constantly evolving situations and are great at taking control, assessing and managing the situation? If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the most digitally advanced tax authorities in the world. For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. The Team Our role sits within Enterprise Live Services (ELS) which forms part of the Chief Digital & Information Group (CDIO). ELS are accountable end to end for HMRC's IT Systems & Services, and our focus is ensuring a consistent, excellent Customer Experience. We work closely with the other product and platform groups and their partners to bring IT Systems and Services together. Job description HMRC is looking for a dynamic and proactive Major Incident Manager to join our team, playing a pivotal role in safeguarding the reliability and resilience of our IT estate. As a Major Incident Manager, you will be at the heart of our response to major IT incidents and escalations, working collaboratively across the organisation 365 days a year. You will champion rapid and effective incident management to restore services swiftly, minimising disruption to business operations and ensuring our colleagues and customers experience the highest standards of service quality and availability. In this exciting role, you will: • Assess complex situations and make decisive interventions to resolve major incidents. • Rapidly coordinate resolution activities and communicate effectively with both technical and non-technical stakeholders, including 3rd parties. • Manage stakeholder expectations and act as a trusted point of contact for business areas, translating technical information into clear, accessible language. • Provide visible leadership, taking ownership of issues and inspiring teams to deliver outstanding incident management. • Go beyond technical expertise, demonstrating initiative, adaptability, and a commitment to continuous improvement. • Respond to IT incidents and flex to support higher organisational priorities as needed. This post is not a highly technical role, and the ability to provide visible leadership, rapidly take ownership of emerging issues and proactively direct activities is critical to this role. The Role Due to operational needs, this post is full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We can't guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. This role can offer hybrid working, but 60% of your time must be spent within our Newcastle bridge operations room. You must therefore be able to commute to the Newcastle location and initial training will be entirely office based in Newcastle. You will be joining a team that provides round the clock cover and service, 24 hours per day, 7 days per week, 365 days per year. This role attracts an Annual Attendance Allowance (AAA) payment which is typically a 26.11% monthly payment on top of your basic salary. This payment could vary to reflect the specific type and number of unsocial hours you are rostered to work. You will perform your contracted hours on an annualised hours basis, working fixed shift patterns over a 4 week rostering period consisting of days, nights, weekends and public holidays. The total number of hours worked over the 4 week rostering period is 148 hours. This is not inclusive of breaks which are unpaid. If the rostered shift falls on a Bank Holiday, colleagues are expected to work this. Typically, in 2 out of the 4 weeks, there is a requirement to work 52.75 hours per week, and in the other 2 weeks, a requirement to work 21.25 hours per week. This is subject to change in accordance with business needs. Current (typical) shift patterns are as follows: Week 1: Monday 6:45am - 7pm Tuesday, Friday, Saturday, Sunday 7am - 7pm Week 2: Wednesday 6:45am - 7pm Thursday 7am to 7pm Week 3: Monday 6:45pm - 7am Tuesday, Friday, Saturday, Sunday 7pm - 7am Week 4: Wednesday 6:45pm - 7am Thursday 7pm - 7am Please note that allowances paid within HMRC are subject to change in accordance with respective policy changes, the Annual Attendance Allowance is currently under review. The team also operate a further out of hours on call rota which colleagues are expected to join once fully trained. Colleagues joining the rota will be reimbursed as per HMRC policy. Person specification We are seeking a dynamic individual with extensive experience in handling Major Incidents within a large, multi-functional organisation. You should possess a deep understanding of both business and service impacts. A strong and effective leader, you are self-motivated, resilient, and confident in working both proactively and reactively. You are comfortable delivering reports and briefings to senior leaders. As an excellent communicator, you can set the right tone for both business and technical audiences. You thrive in a team environment and quickly build strong working relationships across multiple locations. Additionally, you are open minded, ready to consider the ideas of others, and readily accept feedback on your work. Responsibilities: • Facilitating and directing Major Incident resolution activity. • Producing high quality communications for business and technical audiences within tight timescales. • Challenging others to facilitate service restoration, while constantly reprioritising tasks and workload. • Understand IT issues from a customer perspective, draw logical conclusions and make sensible suggestions whilst negotiating with suppliers. • Proactively participating in post incident reviews and any residual recovery activity. • Making critical decisions in relation to incidents/changes required out of hours. • Working closely with partners to provide assurance of delivery to support Key Business Events. Please note: Security Check (SC) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below. Essential Criteria We are looking for an experienced Major Incident Manager who clearly demonstrates the below: Proven ability to manage major incidents, including triage, escalation and resolution within a complex organisational environment. Capable of managing multiple incidents simultaneously, prioritising tasks effectively and maintaining focus in a constantly evolving environment to deliver rapid results. Outstanding verbal and written communication skills, with the ability to convey information clearly and effectively to both technical and non-technical audiences ensuring everyone is aligned. Uses strong and effective leadership to demonstrate a positive influence on teams and excels at building strong, collaborative relationships with stakeholders across all levels of the organisation. Able to work independently and make informed decisions when operating outside core hours. Desirable Criteria Existing knowledge of how a business service is supported by the IT. Service Management experience within a large organisation and meaningful experience in IT Operational Management. Proven dedication to IT Service Management standard methodologies, along with a track record of delivering continuous improvement in a customer centric environment. ITIL Foundation V3 or V4 and a fundamental understanding of the Major Incident Management function and how to apply it. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. You will be given more information about what this means at the job offer stage. Technical skills We'll assess you against these technical skills during the selection process: Series of situational questions. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you passionate about ensuring seamless IT operations and ready to take on a pivotal role in a dynamic environment? Do you thrive in constantly evolving situations and are great at taking control, assessing and managing the situation? If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the most digitally advanced tax authorities in the world. For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. The Team Our role sits within Enterprise Live Services (ELS) which forms part of the Chief Digital & Information Group (CDIO). ELS are accountable end to end for HMRC's IT Systems & Services, and our focus is ensuring a consistent, excellent Customer Experience. We work closely with the other product and platform groups and their partners to bring IT Systems and Services together. Job description HMRC is looking for a dynamic and proactive Major Incident Manager to join our team, playing a pivotal role in safeguarding the reliability and resilience of our IT estate. As a Major Incident Manager, you will be at the heart of our response to major IT incidents and escalations, working collaboratively across the organisation 365 days a year. You will champion rapid and effective incident management to restore services swiftly, minimising disruption to business operations and ensuring our colleagues and customers experience the highest standards of service quality and availability. In this exciting role, you will: • Assess complex situations and make decisive interventions to resolve major incidents. • Rapidly coordinate resolution activities and communicate effectively with both technical and non-technical stakeholders, including 3rd parties. • Manage stakeholder expectations and act as a trusted point of contact for business areas, translating technical information into clear, accessible language. • Provide visible leadership, taking ownership of issues and inspiring teams to deliver outstanding incident management. • Go beyond technical expertise, demonstrating initiative, adaptability, and a commitment to continuous improvement. • Respond to IT incidents and flex to support higher organisational priorities as needed. This post is not a highly technical role, and the ability to provide visible leadership, rapidly take ownership of emerging issues and proactively direct activities is critical to this role. The Role Due to operational needs, this post is full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We can't guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. This role can offer hybrid working, but 60% of your time must be spent within our Newcastle bridge operations room. You must therefore be able to commute to the Newcastle location and initial training will be entirely office based in Newcastle. You will be joining a team that provides round the clock cover and service, 24 hours per day, 7 days per week, 365 days per year. This role attracts an Annual Attendance Allowance (AAA) payment which is typically a 26.11% monthly payment on top of your basic salary. This payment could vary to reflect the specific type and number of unsocial hours you are rostered to work. You will perform your contracted hours on an annualised hours basis, working fixed shift patterns over a 4 week rostering period consisting of days, nights, weekends and public holidays. The total number of hours worked over the 4 week rostering period is 148 hours. This is not inclusive of breaks which are unpaid. If the rostered shift falls on a Bank Holiday, colleagues are expected to work this. Typically, in 2 out of the 4 weeks, there is a requirement to work 52.75 hours per week, and in the other 2 weeks, a requirement to work 21.25 hours per week. This is subject to change in accordance with business needs. Current (typical) shift patterns are as follows: Week 1: Monday 6:45am - 7pm Tuesday, Friday, Saturday, Sunday 7am - 7pm Week 2: Wednesday 6:45am - 7pm Thursday 7am to 7pm Week 3: Monday 6:45pm - 7am Tuesday, Friday, Saturday, Sunday 7pm - 7am Week 4: Wednesday 6:45pm - 7am Thursday 7pm - 7am Please note that allowances paid within HMRC are subject to change in accordance with respective policy changes, the Annual Attendance Allowance is currently under review. The team also operate a further out of hours on call rota which colleagues are expected to join once fully trained. Colleagues joining the rota will be reimbursed as per HMRC policy. Person specification We are seeking a dynamic individual with extensive experience in handling Major Incidents within a large, multi-functional organisation. You should possess a deep understanding of both business and service impacts. A strong and effective leader, you are self-motivated, resilient, and confident in working both proactively and reactively. You are comfortable delivering reports and briefings to senior leaders. As an excellent communicator, you can set the right tone for both business and technical audiences. You thrive in a team environment and quickly build strong working relationships across multiple locations. Additionally, you are open minded, ready to consider the ideas of others, and readily accept feedback on your work. Responsibilities: • Facilitating and directing Major Incident resolution activity. • Producing high quality communications for business and technical audiences within tight timescales. • Challenging others to facilitate service restoration, while constantly reprioritising tasks and workload. • Understand IT issues from a customer perspective, draw logical conclusions and make sensible suggestions whilst negotiating with suppliers. • Proactively participating in post incident reviews and any residual recovery activity. • Making critical decisions in relation to incidents/changes required out of hours. • Working closely with partners to provide assurance of delivery to support Key Business Events. Please note: Security Check (SC) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below. Essential Criteria We are looking for an experienced Major Incident Manager who clearly demonstrates the below: Proven ability to manage major incidents, including triage, escalation and resolution within a complex organisational environment. Capable of managing multiple incidents simultaneously, prioritising tasks effectively and maintaining focus in a constantly evolving environment to deliver rapid results. Outstanding verbal and written communication skills, with the ability to convey information clearly and effectively to both technical and non-technical audiences ensuring everyone is aligned. Uses strong and effective leadership to demonstrate a positive influence on teams and excels at building strong, collaborative relationships with stakeholders across all levels of the organisation. Able to work independently and make informed decisions when operating outside core hours. Desirable Criteria Existing knowledge of how a business service is supported by the IT. Service Management experience within a large organisation and meaningful experience in IT Operational Management. Proven dedication to IT Service Management standard methodologies, along with a track record of delivering continuous improvement in a customer centric environment. ITIL Foundation V3 or V4 and a fundamental understanding of the Major Incident Management function and how to apply it. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. You will be given more information about what this means at the job offer stage. Technical skills We'll assess you against these technical skills during the selection process: Series of situational questions. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
Kitchen Manager - London Join Our Kitchen Management Team and lead one of our brands! About The Role: We're excited to open applications for our Kitchen Manager opportunities across four of our Arcade brands; Hero, Pablos, Solis, and Gracey's Pizza at Covent Garden. As a Kitchen Manager, you will take ownership of one dedicated brand , becoming the driving force behind its day-to-day success. Whether leading Hero, Pablo's, Solis, or Gracey's Pizza , you'll run your kitchen like it's your own business, leading a small team, championing product quality, and delivering strong commercial performance. This role is perfect for an experienced, kitchen all-rounder who is personable, and passionate about all thing's food and drink. You are a commercially minded and experienced chef who thrives in a high-volume environment and wants to play a key role in the success of one of Arcade's exciting chef-led concepts. As a successful Kitchen Manager leading on one of our Brands at Arcade, you will: Deliver exceptional food quality and consistency in every service Lead and inspire a small team, creating a positive and accountable kitchen culture Drive weekly and monthly sales targets while identifying opportunities to maximise revenue Manage labour budgets effectively through smart scheduling and team deployment Control food costs, stock levels, ordering, and waste to deliver strong profitability Ensure full compliance with food safety, health & safety, and hygiene standards Work closely with the Site Operations Manager to drive performance and solve challenges quickly We'd love to hear from you if you: Bring proven experience as a Kitchen Manager, Brand Lead Chef, Sous Chef or Head Chef Bring a similar leadership experience within a high-volume and high quality hospitality environment Take real pride in product quality and consistently delivering exceptional food experiences Run your kitchen with an ownership mindset and understand the importance of commercial performance Have a strong understanding of sales, labour, food cost, and stock management Know how to balance operational excellence with delivering an outstanding guest experience Have experience leading, motivating, and developing small kitchen teams Bring excellent organisational and problem-solving skills and perform well under pressure Maintain high standards of food safety, compliance, and operational discipline We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds. Working at Arcade: Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we're more than just a restaurant group We're a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry. Benefits of being part of the team: Refer a friend bonus Internal wage advance facility to instantly access the wages you've earned A restaurant recognition budget for Birthday goodies and career milestones 50% off food in our restaurants for you and your loved ones 50% off food in JKS restaurants within Arcade for you and your loved ones Access to counselling, remote GP/physio services, legal advice and more through Hospitality Action 24 hours a day, 365 days of the year Summer and Christmas team parties where we all down tools and have some fun! 1864 Arcade Covent Garden
Aug 11, 2026
Full time
Kitchen Manager - London Join Our Kitchen Management Team and lead one of our brands! About The Role: We're excited to open applications for our Kitchen Manager opportunities across four of our Arcade brands; Hero, Pablos, Solis, and Gracey's Pizza at Covent Garden. As a Kitchen Manager, you will take ownership of one dedicated brand , becoming the driving force behind its day-to-day success. Whether leading Hero, Pablo's, Solis, or Gracey's Pizza , you'll run your kitchen like it's your own business, leading a small team, championing product quality, and delivering strong commercial performance. This role is perfect for an experienced, kitchen all-rounder who is personable, and passionate about all thing's food and drink. You are a commercially minded and experienced chef who thrives in a high-volume environment and wants to play a key role in the success of one of Arcade's exciting chef-led concepts. As a successful Kitchen Manager leading on one of our Brands at Arcade, you will: Deliver exceptional food quality and consistency in every service Lead and inspire a small team, creating a positive and accountable kitchen culture Drive weekly and monthly sales targets while identifying opportunities to maximise revenue Manage labour budgets effectively through smart scheduling and team deployment Control food costs, stock levels, ordering, and waste to deliver strong profitability Ensure full compliance with food safety, health & safety, and hygiene standards Work closely with the Site Operations Manager to drive performance and solve challenges quickly We'd love to hear from you if you: Bring proven experience as a Kitchen Manager, Brand Lead Chef, Sous Chef or Head Chef Bring a similar leadership experience within a high-volume and high quality hospitality environment Take real pride in product quality and consistently delivering exceptional food experiences Run your kitchen with an ownership mindset and understand the importance of commercial performance Have a strong understanding of sales, labour, food cost, and stock management Know how to balance operational excellence with delivering an outstanding guest experience Have experience leading, motivating, and developing small kitchen teams Bring excellent organisational and problem-solving skills and perform well under pressure Maintain high standards of food safety, compliance, and operational discipline We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds. Working at Arcade: Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we're more than just a restaurant group We're a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry. Benefits of being part of the team: Refer a friend bonus Internal wage advance facility to instantly access the wages you've earned A restaurant recognition budget for Birthday goodies and career milestones 50% off food in our restaurants for you and your loved ones 50% off food in JKS restaurants within Arcade for you and your loved ones Access to counselling, remote GP/physio services, legal advice and more through Hospitality Action 24 hours a day, 365 days of the year Summer and Christmas team parties where we all down tools and have some fun! 1864 Arcade Covent Garden
We have a great opportunity to join us as a Team Manager, supporting our Adolescent Safeguarding Service based at Woodhatch Place in East Surrey. We are looking for candidates who are passionate about working with adolescents and committed to improving outcomes for young people and their families. The salary range for Team Managers within the Adolescent Safeguarding Service is £61,439 - £65,898 per annum, inclusive of a £5,000 market supplement. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Our Offer to You A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave Refer a friend payment of £1,000 as a thank you for finding the right Social Worker A New Way of Working The adolescent service has been instrumental in shaping the future life outcomes of the children of our future, bringing together a range services for young people including those who have challenges with their mental health, have additional needs, go missing, may be involved in serious youth violence and are vulnerable to exploitation including criminal and sexual exploitation. Our Adolescent Service brings together a range of targeted and specialist support for young people, families and practitioners. Team Managers will be supported by colleagues across the wider adolescent offer, including Youth Justice, Missing, Edge of Care, Intervention Support, Risk and Intelligence and Youth Offer. This joined-up approach supports flexible decision-making, helps ensure young people receive the right service at the right time, and uses data and intelligence to inform both operational delivery and strategic planning. As the safeguarding adolescents model continues to develop, partnership colleagues from Education, Health, Police and other agencies will work more closely alongside the service as part of the shared commitment to adolescent services in Surrey. Our re-modelled service represents a 21st century opportunity to deliver innovative ways of working to address adolescent risk outside of the home, building relationships with families and partners so the voices of our young people are heard. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to our Adolescent Service the report highlights that: "The intensive and highly effective support provided to children and families by adolescent team social workers, intensive family support workers and edge of care workers enables children to remain living with their families when it is safe to do so and in their best interests". Why Join Adolescent Services? This is an exciting time to join our Adolescent Service. We are on a transformational journey, continuing to develop innovative and relationship-based practice that improves outcomes for young people facing some of the most complex challenges. As a service, we are ambitious for our young people and committed to creating opportunities for staff to grow, develop and specialise. Adolescence is a dynamic and rewarding area of practice, offering the chance to work creatively alongside young people, families and partner agencies to make a real difference at a pivotal stage in a young person's life. We are proud to be part of a forward-thinking local authority that invests in its workforce, values innovation and provides strong support for learning and development. Whether your interests lie in contextual safeguarding, exploitation, youth justice, family intervention, missing and risk outside the home, there are a variety of exciting roles and career pathways available. Joining us means becoming part of a service that is passionate about improving practice, embracing new ways of working and shaping the future of adolescent social work. If you are looking for a rewarding career where you can develop your expertise, contribute to meaningful service development and make a lasting impact on young people's lives, we would love to hear from you. About the Role This is a great opportunity to shape practice, strengthen the service following our recent review, and contribute to the ongoing development of our adolescent model. As a Team Manager within our Adolescent Service, you will: Provide professional leadership and support to ensure the safe practice of your social workers and social care practitioners Provide effective workload management in line with service key performance indicators Ensure your team are forward-thinking, responsive, and meet the diverse needs of the young people we safeguard, working with them in a strengths-based way. Manage, motivate, and develop your team Deputise for your service manager when required to ensure operational effectiveness and consistency in line with service strategies, policies, and procedures Help to develop a respectful culture recognising diverse experiences, promoting partnership working, and encouraging family-driven solutions Surrey Children's Service provides training to ensure competence and professional development. We will ensure that you receive a full induction and monthly supervision. Your Application, Our Inclusive Approach We are seeking an experienced and confident Team Manager, or Social Worker who is ready lead within a dynamic Adolescent management team. In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Work degree, SWE Registration and UK based social work experience Minimum of four years post-qualified experience ASYE completed, within two years of qualifying Experience supporting adolescents who have significant challenges around their mental health, additional needs, are at risk of exploitation, serious youth violence or other contextual safeguarding risks Strong safeguarding expertise within adolescence Proven experience managing crisis, risk and complexity Evidence of supervising other qualified staff, with the ability to support and develop practitioners in high-pressure environments Surrey has both urban and rural areas and social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. To apply you will need to upload your CV and answer the following questions (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What in your view, are challenges that young people face today? Please tell us how you see the role supporting with them. The job advert closes at 23:59 on 1st September 2026 with interviews planned to follow. Next Steps If your application is shortlisted, you will be invited to a short virtual call to explore your answers to the application questions (lasting approx. 15- 20 mins) If successful following this, you will be invited for an in-person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 11, 2026
Full time
We have a great opportunity to join us as a Team Manager, supporting our Adolescent Safeguarding Service based at Woodhatch Place in East Surrey. We are looking for candidates who are passionate about working with adolescents and committed to improving outcomes for young people and their families. The salary range for Team Managers within the Adolescent Safeguarding Service is £61,439 - £65,898 per annum, inclusive of a £5,000 market supplement. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Our Offer to You A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave Refer a friend payment of £1,000 as a thank you for finding the right Social Worker A New Way of Working The adolescent service has been instrumental in shaping the future life outcomes of the children of our future, bringing together a range services for young people including those who have challenges with their mental health, have additional needs, go missing, may be involved in serious youth violence and are vulnerable to exploitation including criminal and sexual exploitation. Our Adolescent Service brings together a range of targeted and specialist support for young people, families and practitioners. Team Managers will be supported by colleagues across the wider adolescent offer, including Youth Justice, Missing, Edge of Care, Intervention Support, Risk and Intelligence and Youth Offer. This joined-up approach supports flexible decision-making, helps ensure young people receive the right service at the right time, and uses data and intelligence to inform both operational delivery and strategic planning. As the safeguarding adolescents model continues to develop, partnership colleagues from Education, Health, Police and other agencies will work more closely alongside the service as part of the shared commitment to adolescent services in Surrey. Our re-modelled service represents a 21st century opportunity to deliver innovative ways of working to address adolescent risk outside of the home, building relationships with families and partners so the voices of our young people are heard. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. In relation to our Adolescent Service the report highlights that: "The intensive and highly effective support provided to children and families by adolescent team social workers, intensive family support workers and edge of care workers enables children to remain living with their families when it is safe to do so and in their best interests". Why Join Adolescent Services? This is an exciting time to join our Adolescent Service. We are on a transformational journey, continuing to develop innovative and relationship-based practice that improves outcomes for young people facing some of the most complex challenges. As a service, we are ambitious for our young people and committed to creating opportunities for staff to grow, develop and specialise. Adolescence is a dynamic and rewarding area of practice, offering the chance to work creatively alongside young people, families and partner agencies to make a real difference at a pivotal stage in a young person's life. We are proud to be part of a forward-thinking local authority that invests in its workforce, values innovation and provides strong support for learning and development. Whether your interests lie in contextual safeguarding, exploitation, youth justice, family intervention, missing and risk outside the home, there are a variety of exciting roles and career pathways available. Joining us means becoming part of a service that is passionate about improving practice, embracing new ways of working and shaping the future of adolescent social work. If you are looking for a rewarding career where you can develop your expertise, contribute to meaningful service development and make a lasting impact on young people's lives, we would love to hear from you. About the Role This is a great opportunity to shape practice, strengthen the service following our recent review, and contribute to the ongoing development of our adolescent model. As a Team Manager within our Adolescent Service, you will: Provide professional leadership and support to ensure the safe practice of your social workers and social care practitioners Provide effective workload management in line with service key performance indicators Ensure your team are forward-thinking, responsive, and meet the diverse needs of the young people we safeguard, working with them in a strengths-based way. Manage, motivate, and develop your team Deputise for your service manager when required to ensure operational effectiveness and consistency in line with service strategies, policies, and procedures Help to develop a respectful culture recognising diverse experiences, promoting partnership working, and encouraging family-driven solutions Surrey Children's Service provides training to ensure competence and professional development. We will ensure that you receive a full induction and monthly supervision. Your Application, Our Inclusive Approach We are seeking an experienced and confident Team Manager, or Social Worker who is ready lead within a dynamic Adolescent management team. In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Work degree, SWE Registration and UK based social work experience Minimum of four years post-qualified experience ASYE completed, within two years of qualifying Experience supporting adolescents who have significant challenges around their mental health, additional needs, are at risk of exploitation, serious youth violence or other contextual safeguarding risks Strong safeguarding expertise within adolescence Proven experience managing crisis, risk and complexity Evidence of supervising other qualified staff, with the ability to support and develop practitioners in high-pressure environments Surrey has both urban and rural areas and social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. To apply you will need to upload your CV and answer the following questions (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What in your view, are challenges that young people face today? Please tell us how you see the role supporting with them. The job advert closes at 23:59 on 1st September 2026 with interviews planned to follow. Next Steps If your application is shortlisted, you will be invited to a short virtual call to explore your answers to the application questions (lasting approx. 15- 20 mins) If successful following this, you will be invited for an in-person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Account Manager Basic Salary £40k to £50k + commission (uncapped) & Benefits Location Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. The Account Manager position will play an instrumental role in driving continued growth from circa 50 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including their mass notification service and applications. Key responsibilities: CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets. First class account management service for our customers to maintain excellent CSAT and NPS targets Nurture customers within the account base to ensure a continued robust pipeline of opportunities. Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis. Delivering excellent bid and proposal responses with Executive summary and win themes Identify potential referrals, and the decision makers within the client organization. Set up meetings between client decision makers and company s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. Proven track record of consistently achieving and exceeding sales targets Skilled in the ability to retain customers and prevent cancellations. CRM experience essential, (SFDC desirable) Demonstrable commercial acumen and use of Sales Methodologies.
Aug 11, 2026
Full time
Account Manager Basic Salary £40k to £50k + commission (uncapped) & Benefits Location Hybrid/Surrey Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. The Account Manager position will play an instrumental role in driving continued growth from circa 50 key accounts. Your main purpose is to manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including their mass notification service and applications. Key responsibilities: CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets. First class account management service for our customers to maintain excellent CSAT and NPS targets Nurture customers within the account base to ensure a continued robust pipeline of opportunities. Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis. Delivering excellent bid and proposal responses with Executive summary and win themes Identify potential referrals, and the decision makers within the client organization. Set up meetings between client decision makers and company s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. Proven track record of consistently achieving and exceeding sales targets Skilled in the ability to retain customers and prevent cancellations. CRM experience essential, (SFDC desirable) Demonstrable commercial acumen and use of Sales Methodologies.
Are you a newly qualified or junior Solicitor looking to build a rewarding career in Court of Protection work? This is an exciting opportunity to join a highly respected and nationally recognised Court of Protection team in Swindon, working alongside experienced specialists on complex and meaningful matters that make a genuine difference to clients' lives. You will gain exposure to a varied caseload involving Property and Financial Affairs Deputyships and Personal Injury Trusts, while developing your expertise within a collaborative and supportive environment. Your New Firm Our client is a leading UK law firm with a strong reputation for delivering exceptional legal services and supporting individuals, families and professional networks through complex Court of Protection matters. The firm's specialist Court of Protection team is one of the largest of its kind in the UK, acting for hundreds of clients where a solicitor or trust corporation has been appointed as Deputy or Trustee. The team works closely with case managers, healthcare professionals and financial advisers to manage clients' financial affairs and ensure decisions are made in their best interests. Known for its collaborative culture, commitment to professional development and focus on delivering outstanding client care, the firm offers an excellent platform for ambitious legal professionals seeking to specialise in this rewarding area of law. Your New Role As a Solicitor within the Court of Protection team, you will work closely with experienced Partners, Deputies and senior lawyers while gradually developing responsibility for your own caseload.Key responsibilities will include: Assisting with the management of Property and Financial Affairs Deputyship matters. Managing your own caseload under appropriate supervision. Preparing Court of Protection applications and annual Deputy Reports. Supporting the day-to-day management of clients' financial affairs, including budgeting, payments and property transactions. Assisting with the administration of Personal Injury Trusts. Building strong relationships with clients, families, case managers, healthcare professionals and other professional contacts. Working closely with paralegals and internal and external legal teams. Attending client meetings and visits where appropriate. Developing expertise in areas such as statutory wills, care funding and benefits. Supporting business development and client relationship initiatives. What You'll Need to Succeed To be considered for this Court of Protection Solicitor opportunity, you will ideally have: Qualified Solicitor status in England & Wales. Between 0-3 years' PQE. A genuine interest in Court of Protection Property and Financial Affairs work. Excellent communication and client care skills. The ability to build trusted relationships with vulnerable clients and professional contacts. Strong organisational, drafting and analytical abilities. Excellent attention to detail. What You'll Get in Return In return, you'll have the opportunity to develop your career within a highly regarded Court of Protection practice, gaining exposure to high-quality and meaningful work while benefiting from excellent support and training.Benefits include: Competitive salary. Hybrid working arrangements. Minimum 25 days' annual leave plus bank holidays. Additional birthday leave. Pension scheme. Life assurance. Employee Assistance Programme. A supportive and collaborative working culture with genuine opportunities for progression. Apply Now If you're a Solicitor looking to establish or further your career in Court of Protection law, we'd love to hear from you. Apply today to be considered for this excellent opportunity to join a leading specialist team and make a real difference to the lives of vulnerable clients and their families. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 11, 2026
Full time
Are you a newly qualified or junior Solicitor looking to build a rewarding career in Court of Protection work? This is an exciting opportunity to join a highly respected and nationally recognised Court of Protection team in Swindon, working alongside experienced specialists on complex and meaningful matters that make a genuine difference to clients' lives. You will gain exposure to a varied caseload involving Property and Financial Affairs Deputyships and Personal Injury Trusts, while developing your expertise within a collaborative and supportive environment. Your New Firm Our client is a leading UK law firm with a strong reputation for delivering exceptional legal services and supporting individuals, families and professional networks through complex Court of Protection matters. The firm's specialist Court of Protection team is one of the largest of its kind in the UK, acting for hundreds of clients where a solicitor or trust corporation has been appointed as Deputy or Trustee. The team works closely with case managers, healthcare professionals and financial advisers to manage clients' financial affairs and ensure decisions are made in their best interests. Known for its collaborative culture, commitment to professional development and focus on delivering outstanding client care, the firm offers an excellent platform for ambitious legal professionals seeking to specialise in this rewarding area of law. Your New Role As a Solicitor within the Court of Protection team, you will work closely with experienced Partners, Deputies and senior lawyers while gradually developing responsibility for your own caseload.Key responsibilities will include: Assisting with the management of Property and Financial Affairs Deputyship matters. Managing your own caseload under appropriate supervision. Preparing Court of Protection applications and annual Deputy Reports. Supporting the day-to-day management of clients' financial affairs, including budgeting, payments and property transactions. Assisting with the administration of Personal Injury Trusts. Building strong relationships with clients, families, case managers, healthcare professionals and other professional contacts. Working closely with paralegals and internal and external legal teams. Attending client meetings and visits where appropriate. Developing expertise in areas such as statutory wills, care funding and benefits. Supporting business development and client relationship initiatives. What You'll Need to Succeed To be considered for this Court of Protection Solicitor opportunity, you will ideally have: Qualified Solicitor status in England & Wales. Between 0-3 years' PQE. A genuine interest in Court of Protection Property and Financial Affairs work. Excellent communication and client care skills. The ability to build trusted relationships with vulnerable clients and professional contacts. Strong organisational, drafting and analytical abilities. Excellent attention to detail. What You'll Get in Return In return, you'll have the opportunity to develop your career within a highly regarded Court of Protection practice, gaining exposure to high-quality and meaningful work while benefiting from excellent support and training.Benefits include: Competitive salary. Hybrid working arrangements. Minimum 25 days' annual leave plus bank holidays. Additional birthday leave. Pension scheme. Life assurance. Employee Assistance Programme. A supportive and collaborative working culture with genuine opportunities for progression. Apply Now If you're a Solicitor looking to establish or further your career in Court of Protection law, we'd love to hear from you. Apply today to be considered for this excellent opportunity to join a leading specialist team and make a real difference to the lives of vulnerable clients and their families. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Golang Software Engineer Location: Greater Manchester (Hybrid Working) Our client, a rapidly growing and innovative organisation based in Greater Manchester, is looking to hire three Golang Software Engineers across a range of experience levels. Whether you're a strong Mid-Level Engineer looking to take the next step or an experienced Senior Engineer seeking greater ownership and technical influence, this is an excellent opportunity to join a business undergoing significant growth and technology transformation. Working within Agile product teams, you'll help design, build, and maintain scalable, secure, cloud-native applications and services. You'll collaborate closely with Product Managers, Architects, Designers, QA Engineers, and fellow Developers to deliver high-quality software solutions that directly impact customers. Key Responsibilities Design, develop, and maintain high-performance backend services using Golang. Build scalable microservices and RESTful APIs. Develop and support cloud-native applications within AWS environments. Contribute to architecture discussions and technical decision-making. Implement CI/CD pipelines and automated testing practices. Work with event-driven and serverless technologies where appropriate. Ensure software is secure, maintainable, and follows engineering best practices. Collaborate within Agile delivery teams to deliver high-quality solutions. Contribute to continuous improvement initiatives and technical innovation. Explore and utilise AI-assisted development tools to improve productivity and quality. Skills & Experience Commercial experience developing applications using Golang. Experience building APIs, microservices, and distributed systems. Exposure to AWS cloud services and modern cloud-native development. Understanding of CI/CD pipelines and automated testing practices. Experience working with SQL and/or NoSQL databases. Strong problem-solving and debugging skills. Excellent communication and stakeholder collaboration skills. Experience working within Agile environments. Desirable Experience with serverless technologies such as AWS Lambda. Knowledge of containerisation technologies including Docker and Kubernetes. Experience with event-driven architectures and messaging platforms. Exposure to fintech, financial services, or highly regulated environments. What's on Offer? Salary between £60,000 - £85,000, depending on experience. Hybrid working model. Opportunity to join a growing business with ambitious growth plans. Clear career progression opportunities across multiple engineering levels. Collaborative, technology-driven culture. Pension scheme. Birthday leave, wedding leave, charity days, and wellness initiatives. Opportunity to work with modern technologies and AI-driven solutions. If you're passionate about Golang development and want to work on innovative, large-scale platforms within a fast-growing fintech environment, we'd love to hear from you. Apply now to be considered for one of these exciting Golang Software Engineer opportunities. Golang Software Engineers
Aug 11, 2026
Full time
Golang Software Engineer Location: Greater Manchester (Hybrid Working) Our client, a rapidly growing and innovative organisation based in Greater Manchester, is looking to hire three Golang Software Engineers across a range of experience levels. Whether you're a strong Mid-Level Engineer looking to take the next step or an experienced Senior Engineer seeking greater ownership and technical influence, this is an excellent opportunity to join a business undergoing significant growth and technology transformation. Working within Agile product teams, you'll help design, build, and maintain scalable, secure, cloud-native applications and services. You'll collaborate closely with Product Managers, Architects, Designers, QA Engineers, and fellow Developers to deliver high-quality software solutions that directly impact customers. Key Responsibilities Design, develop, and maintain high-performance backend services using Golang. Build scalable microservices and RESTful APIs. Develop and support cloud-native applications within AWS environments. Contribute to architecture discussions and technical decision-making. Implement CI/CD pipelines and automated testing practices. Work with event-driven and serverless technologies where appropriate. Ensure software is secure, maintainable, and follows engineering best practices. Collaborate within Agile delivery teams to deliver high-quality solutions. Contribute to continuous improvement initiatives and technical innovation. Explore and utilise AI-assisted development tools to improve productivity and quality. Skills & Experience Commercial experience developing applications using Golang. Experience building APIs, microservices, and distributed systems. Exposure to AWS cloud services and modern cloud-native development. Understanding of CI/CD pipelines and automated testing practices. Experience working with SQL and/or NoSQL databases. Strong problem-solving and debugging skills. Excellent communication and stakeholder collaboration skills. Experience working within Agile environments. Desirable Experience with serverless technologies such as AWS Lambda. Knowledge of containerisation technologies including Docker and Kubernetes. Experience with event-driven architectures and messaging platforms. Exposure to fintech, financial services, or highly regulated environments. What's on Offer? Salary between £60,000 - £85,000, depending on experience. Hybrid working model. Opportunity to join a growing business with ambitious growth plans. Clear career progression opportunities across multiple engineering levels. Collaborative, technology-driven culture. Pension scheme. Birthday leave, wedding leave, charity days, and wellness initiatives. Opportunity to work with modern technologies and AI-driven solutions. If you're passionate about Golang development and want to work on innovative, large-scale platforms within a fast-growing fintech environment, we'd love to hear from you. Apply now to be considered for one of these exciting Golang Software Engineer opportunities. Golang Software Engineers
Customer Services Inspections Manager South Midlands Region, Northampton, NN4 9BS Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Inspections Manager to join our team in the South Midlands region. The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites RESPONSIBILITIES: To act professionally at all times with the company name and charter in mind To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the time-scales agreed and in accordance with the service level agreements in place. Liaise with NHBC regarding technical requirements and attend resolutions and insurance claims as and when required. Provide feedback to the line manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat. REQUIREMENTS: Experience in a similar role with another housebuilder is essential General knowledge of NHBC Technical Requirements/Guidelines essential To offer courteous, exemplary and efficient customer service at all times Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company car, or car allowance of 5,000 per annum
Aug 11, 2026
Full time
Customer Services Inspections Manager South Midlands Region, Northampton, NN4 9BS Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Inspections Manager to join our team in the South Midlands region. The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites RESPONSIBILITIES: To act professionally at all times with the company name and charter in mind To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the time-scales agreed and in accordance with the service level agreements in place. Liaise with NHBC regarding technical requirements and attend resolutions and insurance claims as and when required. Provide feedback to the line manager regarding defects and solutions and ensure any defective work is brought to the attention of all relevant parties to prevent repeat. REQUIREMENTS: Experience in a similar role with another housebuilder is essential General knowledge of NHBC Technical Requirements/Guidelines essential To offer courteous, exemplary and efficient customer service at all times Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company car, or car allowance of 5,000 per annum
IFA Technical Administrator & Report Writer: £40,000, a 4% annual bonus, 5% employer pension and 25 days holiday plus bank holidays. This is a technical administrator and report writer job for someone who wants to be the person the advisers actually come to, not the one sat at the back writing reports for people you barely speak to. About the firm: A well-established wealth management practice in Knutsford, in the region of £300m AUM with five advisers looking after business owners, senior executives and retired private clients. The owners are the draw here, relaxed, fair, transparent and genuine, and a practice manager was brought in specifically to get the systems and processes right, so this technical administrator job sits inside a support function that works rather than one that is firefighting. The job: This is a hands-on technical administrator and report writer job with real client contact and genuine responsibility for the technical work. Acting as the technical point of contact for the advisers, from new business through to ongoing reviews Writing clear, compliant suitability reports and recommendations Building and maintaining plans across investment, retirement, tax and estate planning Preparing client review documentation, cashflow updates and investment performance analysis Obtaining and analysing product information, quotes and illustrations for comparisons Attending client meetings and liaising with clients and third parties to keep cases moving What you'll need: Paraplanning or technical administration experience within an IFA or wealth management firm Experience producing suitability reports and cashflow models Confidence dealing with clients, advisers and third parties, the part that matters most in this job Strong understanding of financial planning principles and regulatory requirements Exceptional attention to detail, strong numeracy, and good Excel and Word skills Level 4 Diploma (or working towards it), pension transfer experience, IHT product knowledge and familiarity with Voyant are all a bonus rather than essential. The package: £40,000 5% employer pension contribution 4% annual bonus 25 days holiday plus bank holidays Study support if you want to take your exams Hybrid and flexible working for the right person Next steps: Apply now if your skills and experience align with this job. Alternatively, for a confidential conversation about this or other technical administration and paraplanning opportunities across Cheshire and the North West, contact Duncan McIlroy at Eventus Recruitment Group. If this particular job isn't quite right but you're considering your next move, I'm always happy to have an off-the-record chat about the market. The Eventus Recruitment Group are award-winning recruitment specialists operating across the UK and Ireland in the Legal, Finance and Financial Services sectors. Please note, the years' experience and / or salary are listed in our advertisements as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances. Our privacy policy can be found at the bottom of our website.
Aug 11, 2026
Full time
IFA Technical Administrator & Report Writer: £40,000, a 4% annual bonus, 5% employer pension and 25 days holiday plus bank holidays. This is a technical administrator and report writer job for someone who wants to be the person the advisers actually come to, not the one sat at the back writing reports for people you barely speak to. About the firm: A well-established wealth management practice in Knutsford, in the region of £300m AUM with five advisers looking after business owners, senior executives and retired private clients. The owners are the draw here, relaxed, fair, transparent and genuine, and a practice manager was brought in specifically to get the systems and processes right, so this technical administrator job sits inside a support function that works rather than one that is firefighting. The job: This is a hands-on technical administrator and report writer job with real client contact and genuine responsibility for the technical work. Acting as the technical point of contact for the advisers, from new business through to ongoing reviews Writing clear, compliant suitability reports and recommendations Building and maintaining plans across investment, retirement, tax and estate planning Preparing client review documentation, cashflow updates and investment performance analysis Obtaining and analysing product information, quotes and illustrations for comparisons Attending client meetings and liaising with clients and third parties to keep cases moving What you'll need: Paraplanning or technical administration experience within an IFA or wealth management firm Experience producing suitability reports and cashflow models Confidence dealing with clients, advisers and third parties, the part that matters most in this job Strong understanding of financial planning principles and regulatory requirements Exceptional attention to detail, strong numeracy, and good Excel and Word skills Level 4 Diploma (or working towards it), pension transfer experience, IHT product knowledge and familiarity with Voyant are all a bonus rather than essential. The package: £40,000 5% employer pension contribution 4% annual bonus 25 days holiday plus bank holidays Study support if you want to take your exams Hybrid and flexible working for the right person Next steps: Apply now if your skills and experience align with this job. Alternatively, for a confidential conversation about this or other technical administration and paraplanning opportunities across Cheshire and the North West, contact Duncan McIlroy at Eventus Recruitment Group. If this particular job isn't quite right but you're considering your next move, I'm always happy to have an off-the-record chat about the market. The Eventus Recruitment Group are award-winning recruitment specialists operating across the UK and Ireland in the Legal, Finance and Financial Services sectors. Please note, the years' experience and / or salary are listed in our advertisements as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances. Our privacy policy can be found at the bottom of our website.
A great opportunity to join a well-established and developing Engineering Consultancy, based towards the Hertfordshire area are looking for an experienced Business Development Manager to join their team. The company specialises within Engineering Services across Highly Hazardous sectors, such as Oil & Gas, Chemical Manufacturing, Water Treatment etc. Therefore, they are an interesting and exciting company to work for. This role will spearhead the company sales across the UK, tapping into various similar market sectors. Salary and Benefits of the Business Development Manager: Company Car/Car Allowance Competitive base salary plus an attractive commission/bonus structure based on secured orders Comprehensive product and industry training to ensure you are fully supported 25 days holiday + Bank Holidays (Rises to 28 days after 3 years continuous employment) Workplace Pension Death in Service Field Based Role of the Business Development Manager: We are looking for a driven and commercially astute Business Development Manager to take ownership of our Southern territory, covering the M62 corridor, South of England and Wales. You will have full ownership of your territory, identifying new opportunities, building strong customer relationships and driving sustainable sales growth. The ideal candidate will be self-motivated, organised, commercially focused and confident working autonomously, with a proven ability to develop new work and build long-term customer relationships. Key Responsibilities: Responsible for your sales region, identifying commercial opportunities, as well as managing and growing existing relationships. Promote & participate in company visits to our other facilities Present quotations to clients including prompt follow ups by leading the quotation/tender process. Work with the SLT to set and monitor sales targets to achieve objectives. Solution Selling. To Monitor company trends, competitor data and gather market intelligence relating to specialist industries within the company. Work closely with the Proposals Department to ensure an excellent standard of quotation is prepared and presented Essential Criteria of the Business Development Manager: Experience of working within a relevant Engineering, Manufacturing or Construction background (Heavy Industry). A proven background in sales including running of sales pipeline. Determination, enthusiasm, and motivation to succeed and grow with a reputable company. Proficient IT and presentation skills. Good organisational skills. A full clean driving licence. How to Apply: To apply for the Business Development Manager position, please submit your CV direct for review or contact to Ava Murphy at E3 Recruitment.
Aug 11, 2026
Full time
A great opportunity to join a well-established and developing Engineering Consultancy, based towards the Hertfordshire area are looking for an experienced Business Development Manager to join their team. The company specialises within Engineering Services across Highly Hazardous sectors, such as Oil & Gas, Chemical Manufacturing, Water Treatment etc. Therefore, they are an interesting and exciting company to work for. This role will spearhead the company sales across the UK, tapping into various similar market sectors. Salary and Benefits of the Business Development Manager: Company Car/Car Allowance Competitive base salary plus an attractive commission/bonus structure based on secured orders Comprehensive product and industry training to ensure you are fully supported 25 days holiday + Bank Holidays (Rises to 28 days after 3 years continuous employment) Workplace Pension Death in Service Field Based Role of the Business Development Manager: We are looking for a driven and commercially astute Business Development Manager to take ownership of our Southern territory, covering the M62 corridor, South of England and Wales. You will have full ownership of your territory, identifying new opportunities, building strong customer relationships and driving sustainable sales growth. The ideal candidate will be self-motivated, organised, commercially focused and confident working autonomously, with a proven ability to develop new work and build long-term customer relationships. Key Responsibilities: Responsible for your sales region, identifying commercial opportunities, as well as managing and growing existing relationships. Promote & participate in company visits to our other facilities Present quotations to clients including prompt follow ups by leading the quotation/tender process. Work with the SLT to set and monitor sales targets to achieve objectives. Solution Selling. To Monitor company trends, competitor data and gather market intelligence relating to specialist industries within the company. Work closely with the Proposals Department to ensure an excellent standard of quotation is prepared and presented Essential Criteria of the Business Development Manager: Experience of working within a relevant Engineering, Manufacturing or Construction background (Heavy Industry). A proven background in sales including running of sales pipeline. Determination, enthusiasm, and motivation to succeed and grow with a reputable company. Proficient IT and presentation skills. Good organisational skills. A full clean driving licence. How to Apply: To apply for the Business Development Manager position, please submit your CV direct for review or contact to Ava Murphy at E3 Recruitment.
B2B Sales New Business Manchester City Centre Want a sales role you can genuinely make your own? We're recruiting for an established Manchester-based digital business providing technology-led learning and development solutions to organisations across the UK. They have an established client base, a strong proposition and ambitious plans for growth. Now they're investing in sales. This is a brand-new 360 Business Development role where you'll take ownership of generating, developing and closing new business. And importantly, you're not starting from zero. There's prospect data ready to work, marketing support behind you and incoming opportunities generated through digital campaigns, webinars, events and exhibitions. But this isn't an inbound sales role. They need someone proactive. Someone who'll pick up the phone, start conversations and keep following up. You might make a cold call that starts an opportunity, follow up someone who engaged with a campaign, send a relevant case study to keep another conversation moving and then jump on a call to progress an existing prospect towards a decision. It's proper end-to-end B2B sales. You find it. You develop it. You close it. What you'll be doing Building and managing your own new-business pipeline Proactively prospecting and making cold calls Working existing prospect data Following up inbound and marketing-generated leads Following up campaigns, webinars, events and exhibitions Using case studies and content to nurture opportunities Running discovery calls and understanding client requirements What are we looking for? B2B sales experience. Your sector is much less important. You could currently be selling software, recruitment, training, media, telecoms, professional services, technology or something completely different. What matters is your approach. You're comfortable making cold calls and creating your own opportunities. You're organised enough to keep on top of a busy pipeline and persistent enough to follow things through. You understand that a prospect who isn't ready today isn't necessarily a dead lead. And while you'll have marketing support and incoming opportunities, you won't sit around waiting for leads to land in your inbox. You'll go and find them. For someone who enjoys new business, this is an opportunity to join a growing company at an exciting point and have a real influence on how its sales function develops . Location: Manchester City Centre, M3 3BQ Interested? Apply today or get in touch for a confidential conversation. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Aug 11, 2026
Full time
B2B Sales New Business Manchester City Centre Want a sales role you can genuinely make your own? We're recruiting for an established Manchester-based digital business providing technology-led learning and development solutions to organisations across the UK. They have an established client base, a strong proposition and ambitious plans for growth. Now they're investing in sales. This is a brand-new 360 Business Development role where you'll take ownership of generating, developing and closing new business. And importantly, you're not starting from zero. There's prospect data ready to work, marketing support behind you and incoming opportunities generated through digital campaigns, webinars, events and exhibitions. But this isn't an inbound sales role. They need someone proactive. Someone who'll pick up the phone, start conversations and keep following up. You might make a cold call that starts an opportunity, follow up someone who engaged with a campaign, send a relevant case study to keep another conversation moving and then jump on a call to progress an existing prospect towards a decision. It's proper end-to-end B2B sales. You find it. You develop it. You close it. What you'll be doing Building and managing your own new-business pipeline Proactively prospecting and making cold calls Working existing prospect data Following up inbound and marketing-generated leads Following up campaigns, webinars, events and exhibitions Using case studies and content to nurture opportunities Running discovery calls and understanding client requirements What are we looking for? B2B sales experience. Your sector is much less important. You could currently be selling software, recruitment, training, media, telecoms, professional services, technology or something completely different. What matters is your approach. You're comfortable making cold calls and creating your own opportunities. You're organised enough to keep on top of a busy pipeline and persistent enough to follow things through. You understand that a prospect who isn't ready today isn't necessarily a dead lead. And while you'll have marketing support and incoming opportunities, you won't sit around waiting for leads to land in your inbox. You'll go and find them. For someone who enjoys new business, this is an opportunity to join a growing company at an exciting point and have a real influence on how its sales function develops . Location: Manchester City Centre, M3 3BQ Interested? Apply today or get in touch for a confidential conversation. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Are you ready to play a key role in shaping the future of asset management? A leading Facilities Management provider is seeking an Asset Manager to join its growing Technical Solutions division. This newly created role has been established due to continued business growth and increasing demand for asset capture, lifecycle planning, and technical compliance services. Working across multiple UK contracts, you'll help ensure asset data is accurate, compliant, and supports safe, efficient service delivery. The Role As the Asset Manager , you'll: Manage and maintain accurate asset registers across multiple Hard FM contracts nationwide. Carry out asset verification and validation surveys to ensure data accuracy and compliance. Produce lifecycle plans, condition surveys, asset performance reports, and replacement strategies. Support the mobilisation of new contracts by establishing asset data and planned maintenance programmes. Undertake technical asset management activities including thermal imaging, energy surveys, and Single Point of Failure (SPOF) assessments. Produce and maintain technical documentation including SOPs, EOPs, and asset management procedures. Conduct technical compliance audits and identify opportunities for continuous improvement. Deliver training on CAFM systems and technical processes where required. Build strong relationships with operational teams and clients, acting as a trusted technical advisor. Support multiple client projects across the UK through regular national travel. You To be successful in the role of Asset Manager , you'll bring: A Mechanical or Electrical qualification (HNC/HND or equivalent preferred). Experience within Hard FM, Building Services, Technical Asset Management, Compliance, or Mobilisation. Strong understanding of planned preventative maintenance (PPM), asset lifecycle management, and statutory compliance. Experience using CAFM/EAM platforms, with IBM Maximo highly desirable. Experience supporting contract mobilisations, asset verification, or technical project delivery. Excellent stakeholder management and communication skills with the confidence to engage directly with clients. A proactive, self-motivated approach with the ability to work independently and manage multiple priorities. Full UK driving licence and willingness to travel nationally. What's in it for you? This is an exciting opportunity to join a growing Technical Solutions team in a newly created position that offers genuine autonomy, variety, and exposure to major FM contracts across the UK. You'll work alongside experienced technical professionals while helping shape asset management standards for a rapidly expanding business. Salary: £65,000-£70,000 (flexible for exceptional candidates). 5% annual bonus. Company car. 5% matched pension. Private healthcare. Hybrid and mobile working with no fixed office days. National travel with hotels, mileage, and expenses fully covered. Excellent career development within a growing Technical Solutions division. Apply Now! To apply for the position of Asset Manager , click 'Apply Now' and send your CV to Curren Sandhu . Interviews are taking place now, with a one or two-stage process depending on experience. Don't miss this opportunity to join a growing technical team in a role offering autonomy, national exposure, and genuine career progression.
Aug 11, 2026
Full time
Are you ready to play a key role in shaping the future of asset management? A leading Facilities Management provider is seeking an Asset Manager to join its growing Technical Solutions division. This newly created role has been established due to continued business growth and increasing demand for asset capture, lifecycle planning, and technical compliance services. Working across multiple UK contracts, you'll help ensure asset data is accurate, compliant, and supports safe, efficient service delivery. The Role As the Asset Manager , you'll: Manage and maintain accurate asset registers across multiple Hard FM contracts nationwide. Carry out asset verification and validation surveys to ensure data accuracy and compliance. Produce lifecycle plans, condition surveys, asset performance reports, and replacement strategies. Support the mobilisation of new contracts by establishing asset data and planned maintenance programmes. Undertake technical asset management activities including thermal imaging, energy surveys, and Single Point of Failure (SPOF) assessments. Produce and maintain technical documentation including SOPs, EOPs, and asset management procedures. Conduct technical compliance audits and identify opportunities for continuous improvement. Deliver training on CAFM systems and technical processes where required. Build strong relationships with operational teams and clients, acting as a trusted technical advisor. Support multiple client projects across the UK through regular national travel. You To be successful in the role of Asset Manager , you'll bring: A Mechanical or Electrical qualification (HNC/HND or equivalent preferred). Experience within Hard FM, Building Services, Technical Asset Management, Compliance, or Mobilisation. Strong understanding of planned preventative maintenance (PPM), asset lifecycle management, and statutory compliance. Experience using CAFM/EAM platforms, with IBM Maximo highly desirable. Experience supporting contract mobilisations, asset verification, or technical project delivery. Excellent stakeholder management and communication skills with the confidence to engage directly with clients. A proactive, self-motivated approach with the ability to work independently and manage multiple priorities. Full UK driving licence and willingness to travel nationally. What's in it for you? This is an exciting opportunity to join a growing Technical Solutions team in a newly created position that offers genuine autonomy, variety, and exposure to major FM contracts across the UK. You'll work alongside experienced technical professionals while helping shape asset management standards for a rapidly expanding business. Salary: £65,000-£70,000 (flexible for exceptional candidates). 5% annual bonus. Company car. 5% matched pension. Private healthcare. Hybrid and mobile working with no fixed office days. National travel with hotels, mileage, and expenses fully covered. Excellent career development within a growing Technical Solutions division. Apply Now! To apply for the position of Asset Manager , click 'Apply Now' and send your CV to Curren Sandhu . Interviews are taking place now, with a one or two-stage process depending on experience. Don't miss this opportunity to join a growing technical team in a role offering autonomy, national exposure, and genuine career progression.
Imperial Recruitment Group are delighted to be recruiting on behalf of a leading and innovative waste management company for an Account Manager to join their growing commercial team. This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services. As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long-term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross-selling services. The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively. This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast-paced environment. Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution-focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position. Benefits Competitive basic salary with negotiable package for the right candidate Uncapped monthly commission scheme 20 days holiday plus Bank Holidays Additional holidays awarded for long service Employee discounts platform covering retail, travel and lifestyle savings Excellent career development and progression opportunities Supportive and collaborative working environment Free onsite parking Pension scheme Company social events Long service and retirement benefits Annual paid volunteering day Quarterly recognition and awards programme This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued. For more information on this opportunity please contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Aug 11, 2026
Full time
Imperial Recruitment Group are delighted to be recruiting on behalf of a leading and innovative waste management company for an Account Manager to join their growing commercial team. This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services. As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long-term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross-selling services. The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively. This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast-paced environment. Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution-focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position. Benefits Competitive basic salary with negotiable package for the right candidate Uncapped monthly commission scheme 20 days holiday plus Bank Holidays Additional holidays awarded for long service Employee discounts platform covering retail, travel and lifestyle savings Excellent career development and progression opportunities Supportive and collaborative working environment Free onsite parking Pension scheme Company social events Long service and retirement benefits Annual paid volunteering day Quarterly recognition and awards programme This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued. For more information on this opportunity please contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast-paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Aug 11, 2026
Full time
Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast-paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Our client is one of the leading independent MEP Consulting Engineers in Leeds. Set up close to 15 years ago, the company operates from Leeds and London to co-manage a portfolio of educational, residential and commercial projects of mixed size and value across the UK. With a current turnover of £3m and an expansion plan in place to reach £5m over the next period, the business is well placed to achieve significant growth and continues success. To help facilitate the next stage of the business plan, the Managing Director is keen to recruit an experienced and commercially astute MEP Director to lead and grow the Building Services team in Leeds. This is a strategic leadership position responsible for driving technical excellence, developing client relationships, growing the commercial design portfolio, and leading a high-performing multidisciplinary engineering team. The successful candidate will combine outstanding building services expertise with proven leadership capability and a strong track record of winning and delivering high-quality commercial projects. The position will be 70% internal focused on resource planning, managing project design teams and client management, with 30% outward focused on new business generation and networking. Whilst there is a preference to attract mechanically bias engineers for this specific position, interest from electrical engineers is also welcomed. This role offers the opportunity to shape the future of a growing consultancy, influence regional strategy and play a key role in expanding the company s presence across the North and Midlands. Key Responsibilities Leadership Lead, develop and inspire a multidisciplinary MEP design team. Create a collaborative, high-performance culture focused on technical excellence. Mentor and develop Associate Directors, Associates, Senior Engineers and Graduates. Support recruitment and succession planning to facilitate sustainable growth. Technical Leadership Oversee the design and delivery of complex building services projects from concept through to completion. Ensure compliance with UK Building Regulations, British Standards and industry best practice. Champion low-carbon, sustainable and innovative engineering solutions. Drive quality assurance and technical governance across all projects. Business Development Build and strengthen relationships with developers, architects, contractors, project managers and end users. Lead work-winning activities including presentations, fee proposals and bids. Identify new business opportunities and develop strategic client accounts. Represent the business at networking events and industry forums. Commercial Management Take ownership of project profitability and commercial performance. Review fee proposals and resource planning. Manage project risks and ensure successful financial outcomes. Monitor utilisation, project delivery and team performance against business objectives. Project Delivery Provide strategic oversight across multiple projects. Ensure projects are delivered safely, on programme, within budget and to the highest quality standards. Lead multidisciplinary coordination with internal and external design teams. Maintain exceptional levels of client satisfaction throughout project lifecycles. Candidate Requirements Essential Degree qualified in Mechanical or Building Services Engineering. Significant experience within a Building Services Consultancy. Proven experience leading multidisciplinary MEP design teams. Strong commercial awareness and financial management capability. Excellent client relationship and stakeholder management skills. Demonstrable experience winning new work and growing client accounts. Extensive knowledge of UK Building Regulations, CIBSE guidance and sustainable building design. Strong communication, presentation and leadership skills. Desirable Chartered Engineer (CEng) with CIBSE, IMechE or equivalent. Experience leading regional business growth. Knowledge of NABERS UK, BREEAM, WELL and Net Zero Carbon design principles. Experience delivering BIM Level 2 / ISO 19650 projects. Existing client network across Yorkshire and the North of England. Personal Attributes Strategic thinker with a growth mindset. Commercially driven and client focused. Collaborative and approachable leader. Strong decision-maker with excellent problem-solving skills. Passionate about developing people and nurturing future talent. Committed to innovation, sustainability and continuous improvement. Salary, bonuses and potential equity options all negotiable and available for discussion.
Aug 11, 2026
Full time
Our client is one of the leading independent MEP Consulting Engineers in Leeds. Set up close to 15 years ago, the company operates from Leeds and London to co-manage a portfolio of educational, residential and commercial projects of mixed size and value across the UK. With a current turnover of £3m and an expansion plan in place to reach £5m over the next period, the business is well placed to achieve significant growth and continues success. To help facilitate the next stage of the business plan, the Managing Director is keen to recruit an experienced and commercially astute MEP Director to lead and grow the Building Services team in Leeds. This is a strategic leadership position responsible for driving technical excellence, developing client relationships, growing the commercial design portfolio, and leading a high-performing multidisciplinary engineering team. The successful candidate will combine outstanding building services expertise with proven leadership capability and a strong track record of winning and delivering high-quality commercial projects. The position will be 70% internal focused on resource planning, managing project design teams and client management, with 30% outward focused on new business generation and networking. Whilst there is a preference to attract mechanically bias engineers for this specific position, interest from electrical engineers is also welcomed. This role offers the opportunity to shape the future of a growing consultancy, influence regional strategy and play a key role in expanding the company s presence across the North and Midlands. Key Responsibilities Leadership Lead, develop and inspire a multidisciplinary MEP design team. Create a collaborative, high-performance culture focused on technical excellence. Mentor and develop Associate Directors, Associates, Senior Engineers and Graduates. Support recruitment and succession planning to facilitate sustainable growth. Technical Leadership Oversee the design and delivery of complex building services projects from concept through to completion. Ensure compliance with UK Building Regulations, British Standards and industry best practice. Champion low-carbon, sustainable and innovative engineering solutions. Drive quality assurance and technical governance across all projects. Business Development Build and strengthen relationships with developers, architects, contractors, project managers and end users. Lead work-winning activities including presentations, fee proposals and bids. Identify new business opportunities and develop strategic client accounts. Represent the business at networking events and industry forums. Commercial Management Take ownership of project profitability and commercial performance. Review fee proposals and resource planning. Manage project risks and ensure successful financial outcomes. Monitor utilisation, project delivery and team performance against business objectives. Project Delivery Provide strategic oversight across multiple projects. Ensure projects are delivered safely, on programme, within budget and to the highest quality standards. Lead multidisciplinary coordination with internal and external design teams. Maintain exceptional levels of client satisfaction throughout project lifecycles. Candidate Requirements Essential Degree qualified in Mechanical or Building Services Engineering. Significant experience within a Building Services Consultancy. Proven experience leading multidisciplinary MEP design teams. Strong commercial awareness and financial management capability. Excellent client relationship and stakeholder management skills. Demonstrable experience winning new work and growing client accounts. Extensive knowledge of UK Building Regulations, CIBSE guidance and sustainable building design. Strong communication, presentation and leadership skills. Desirable Chartered Engineer (CEng) with CIBSE, IMechE or equivalent. Experience leading regional business growth. Knowledge of NABERS UK, BREEAM, WELL and Net Zero Carbon design principles. Experience delivering BIM Level 2 / ISO 19650 projects. Existing client network across Yorkshire and the North of England. Personal Attributes Strategic thinker with a growth mindset. Commercially driven and client focused. Collaborative and approachable leader. Strong decision-maker with excellent problem-solving skills. Passionate about developing people and nurturing future talent. Committed to innovation, sustainability and continuous improvement. Salary, bonuses and potential equity options all negotiable and available for discussion.
Business Development Manager - South West & South Wales Waste Management Industry Salary: 35,000 ( 50,000 OTE) + Uncapped Commission + Company Car/Car Allowance Are you an experienced Business Development Manager with a proven track record of winning new business within the waste management industry? We're looking for a driven, ambitious sales professional to join a growing team, covering the South West and South Wales. This is a true hunter role, focused on identifying opportunities, generating leads, and securing new business across commercial waste services. If you're motivated by uncapped earning potential and thrive on building a pipeline from scratch, we'd love to hear from you. The Role As Business Development Manager, you'll be responsible for developing new commercial opportunities across your territory. This is a field-based position where you'll spend the majority of your time meeting prospective customers, networking, prospecting, and converting new business. Your responsibilities will include: Identifying and targeting new business opportunities across the South West & South Wales. Conducting proactive cold calling, canvassing, and field prospecting. Booking and attending customer meetings. Building a strong sales pipeline and managing opportunities through to close. Negotiating contracts and delivering tailored waste management solutions. Working towards and exceeding sales targets. Developing long-term relationships with new customers to maximise revenue opportunities. What We're Looking For Essential: Previous field sales experience within the waste management industry. Proven success in new business development and cold calling. A genuine hunter mentality with a passion for winning new business. Strong negotiation and presentation skills. Self-motivated, resilient, and target driven. Full UK driving licence. What's On Offer? 35,000 basic salary. Uncapped commission with excellent earning potential. Company car or car allowance. Comprehensive training and ongoing support. Clear progression and career development opportunities. Join a growing business that rewards success and recognises high performers. If you're an experienced waste management sales professional looking for your next challenge with genuine earning potential and long-term career progression, we'd love to hear from you. Apply now with an up to date CV to be considered for this exciting BDM opportunity. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Aug 11, 2026
Full time
Business Development Manager - South West & South Wales Waste Management Industry Salary: 35,000 ( 50,000 OTE) + Uncapped Commission + Company Car/Car Allowance Are you an experienced Business Development Manager with a proven track record of winning new business within the waste management industry? We're looking for a driven, ambitious sales professional to join a growing team, covering the South West and South Wales. This is a true hunter role, focused on identifying opportunities, generating leads, and securing new business across commercial waste services. If you're motivated by uncapped earning potential and thrive on building a pipeline from scratch, we'd love to hear from you. The Role As Business Development Manager, you'll be responsible for developing new commercial opportunities across your territory. This is a field-based position where you'll spend the majority of your time meeting prospective customers, networking, prospecting, and converting new business. Your responsibilities will include: Identifying and targeting new business opportunities across the South West & South Wales. Conducting proactive cold calling, canvassing, and field prospecting. Booking and attending customer meetings. Building a strong sales pipeline and managing opportunities through to close. Negotiating contracts and delivering tailored waste management solutions. Working towards and exceeding sales targets. Developing long-term relationships with new customers to maximise revenue opportunities. What We're Looking For Essential: Previous field sales experience within the waste management industry. Proven success in new business development and cold calling. A genuine hunter mentality with a passion for winning new business. Strong negotiation and presentation skills. Self-motivated, resilient, and target driven. Full UK driving licence. What's On Offer? 35,000 basic salary. Uncapped commission with excellent earning potential. Company car or car allowance. Comprehensive training and ongoing support. Clear progression and career development opportunities. Join a growing business that rewards success and recognises high performers. If you're an experienced waste management sales professional looking for your next challenge with genuine earning potential and long-term career progression, we'd love to hear from you. Apply now with an up to date CV to be considered for this exciting BDM opportunity. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
