Administrator Your new company We are seeking an enthusiastic and organised individual to join our team as Administrative Support. Reporting to the Strategic Asset Manager, you will play a key role in supporting a team responsible for managing property data-from collection by surveyors to system updates following planned investment work. This role is on a temporary to permanent basis. Your new role As an Administrator, your role will involve: Schedule and manage appointments for property surveyors. Maintain and update surveyor diaries, tracking no-access appointments. Assist with data input into systems under the guidance of the Data Analyst. Provide general administrative support for the team, including ad hoc tasks. Ensure accurate record-keeping and follow-up on outstanding actions. What you'll need to succeed Strong organisational and time-management skills. Excellent attention to detail and accuracy. Good communication skills and a proactive attitude. Ability to work independently and as part of a team. Willingness to learn and develop within the role. Strong excel skills (experience with scheduling tools or CRM systems is an advantage). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 10, 2025
Seasonal
Administrator Your new company We are seeking an enthusiastic and organised individual to join our team as Administrative Support. Reporting to the Strategic Asset Manager, you will play a key role in supporting a team responsible for managing property data-from collection by surveyors to system updates following planned investment work. This role is on a temporary to permanent basis. Your new role As an Administrator, your role will involve: Schedule and manage appointments for property surveyors. Maintain and update surveyor diaries, tracking no-access appointments. Assist with data input into systems under the guidance of the Data Analyst. Provide general administrative support for the team, including ad hoc tasks. Ensure accurate record-keeping and follow-up on outstanding actions. What you'll need to succeed Strong organisational and time-management skills. Excellent attention to detail and accuracy. Good communication skills and a proactive attitude. Ability to work independently and as part of a team. Willingness to learn and develop within the role. Strong excel skills (experience with scheduling tools or CRM systems is an advantage). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are looking for a highly organised, detail-focused Administrator & Data Analyst to support our daily business operations. This role combines administrative duties with data management, customer service, and strong use of Excel and PowerPoint. This position includes a clear progression pathway , with the opportunity to develop and grow into a Specialist Manager role , working closely alongside the current Manager as you advance. Key Responsibilities Administration Manage daily administrative tasks including email handling, filing, document preparation and scheduling. Process customer orders, update internal systems, and maintain accurate records. Support management with general office tasks and ad hoc admin projects. Liasing with internal and external stakeholders Data Analysis & Reporting Collect, clean and organise data from various sources. Create and maintain spreadsheets, trackers and reports using Excel (formulas, pivot tables, charts, etc.) Customer Service Be a key point of contact for customer enquiries via phone and email. Provide friendly, clear and efficient communication to support a positive customer experience. Resolve issues and escalate complex queries when needed. Build and maintain strong customer relationships. Analyse data trends and highlight insights to support decision-making. Prepare professional PowerPoint presentations and reports for internal and external use. Skills & Experience Strong administration experience in a busy office environment. Excellent Excel skills (formulas, pivot tables, VLOOKUP/XLOOKUP, charts). Confident creating high-quality PowerPoint presentations. Strong customer service skills with a professional manner. High attention to detail and strong organisational skills. Ability to manage multiple tasks and deadlines. Good written and verbal communication abilities. Able to work independently and as part of a team. Desirable Experience with CRM or order-processing systems. Knowledge of data visualisation tools (Power BI or similar). Previous data analysis or reporting experience. Personal Attributes Proactive and self-motivated Logical problem-solver Progression Path Opportunity to work closely with the Manager on operational and analytical projects. Clear route to develop into a Specialist Manager role , based on performance and skill development. Ongoing training and support provided to help you progress within the team. Calm under pressure Reliable and trustworthy Confident and friendly communicator
Dec 10, 2025
Full time
We are looking for a highly organised, detail-focused Administrator & Data Analyst to support our daily business operations. This role combines administrative duties with data management, customer service, and strong use of Excel and PowerPoint. This position includes a clear progression pathway , with the opportunity to develop and grow into a Specialist Manager role , working closely alongside the current Manager as you advance. Key Responsibilities Administration Manage daily administrative tasks including email handling, filing, document preparation and scheduling. Process customer orders, update internal systems, and maintain accurate records. Support management with general office tasks and ad hoc admin projects. Liasing with internal and external stakeholders Data Analysis & Reporting Collect, clean and organise data from various sources. Create and maintain spreadsheets, trackers and reports using Excel (formulas, pivot tables, charts, etc.) Customer Service Be a key point of contact for customer enquiries via phone and email. Provide friendly, clear and efficient communication to support a positive customer experience. Resolve issues and escalate complex queries when needed. Build and maintain strong customer relationships. Analyse data trends and highlight insights to support decision-making. Prepare professional PowerPoint presentations and reports for internal and external use. Skills & Experience Strong administration experience in a busy office environment. Excellent Excel skills (formulas, pivot tables, VLOOKUP/XLOOKUP, charts). Confident creating high-quality PowerPoint presentations. Strong customer service skills with a professional manner. High attention to detail and strong organisational skills. Ability to manage multiple tasks and deadlines. Good written and verbal communication abilities. Able to work independently and as part of a team. Desirable Experience with CRM or order-processing systems. Knowledge of data visualisation tools (Power BI or similar). Previous data analysis or reporting experience. Personal Attributes Proactive and self-motivated Logical problem-solver Progression Path Opportunity to work closely with the Manager on operational and analytical projects. Clear route to develop into a Specialist Manager role , based on performance and skill development. Ongoing training and support provided to help you progress within the team. Calm under pressure Reliable and trustworthy Confident and friendly communicator
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 10, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 10, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking an experienced risk professional to join BCG's Enterprise Risk Management (ERM) team as a Global Risk Senior Analyst. The Enterprise Risk Management (ERM) team is a strategic partner in enabling responsible entrepreneurship by identifying, assessing, and managing the firm's most significant risks. ERM operates under an integrated risk management framework and works in close alignment with business and functional leaders, ensuring risk awareness and resilience across the organization. Through a dynamic and data-driven approach, the ERM team delivers continuous risk monitoring, advanced analytics, and scenario analysis to inform decision-making. The team supports the decentralized nature of risk ownership at BCG by helping teams identify emerging risks, evaluate exposures, and strengthen controls. ERM also serves as a trusted advisor to senior leadership, providing real-time insights across a range of enterprise risk domains including strategic, reputational, legal and regulatory, operational, financial, technology, and people risks. Key Responsibilities Leading risk assessments for part of the business, aligning with strategy and appetite as part of the semi-annual risk register updates Developing dashboards and analytics tools to identify and visualize key risk trends Applying automation, AI, and data analysis to enhance early warning and forecasting Creating and maintaining standardized risk reports for leadership and governance bodies Supporting 8-10 annual Audit & Risk Committee (ARC) meetings, including logistics, materials, and follow-up Coordinating the firm-wide ARC Memo and related performance and engagement metrics What You're Good At Analyzing complex data and translating insights into clear actions Managing multiple projects with precision and attention to detail Communicating effectively with diverse stakeholders Writing crisp, executive-ready documents Working independently while building strong cross-functional relationships What You'll Bring 4-6+years in risk management, compliance, or audit (professional services preferred) Bachelor's degree in risk, business, data science, or related field (Master's or certifications like ARM/RIMS-CRMP a plus) Experience with data analytics tools (e.g., SQL, Python, Tableau, Power BI) preferred Understanding of AI/ML, data architecture, and business intelligence platforms Strong analytical and problem-solving skills Fluent English and high professional integrity Who You'll Work With As a Global Risk Senior Analyst, you'll support BCG's ERM program through data-driven risk assessments, executive-level reporting, and stakeholder engagement. You'll also support the Chief of Staff for the Audit & Risk Committee, helping to manage key governance processes and communications Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Robert Half has partnered with a market-leading pensions organisation to recruit an Operations Analyst (Pensions). This is a full-time, fully remote opportunity. This role will focus on customer and internal operations, primarily focused on the pension finding process. You'll be ensuring that our customers receive an excellent service when interacting with the organisation, this will include making sure they are kept updated throughout the pension finding process. Responsibilities: Manage the end-to-end service finding process, ensuring a seamless and efficient experience for all customers. Communicate regularly with customers to keep them fully informed of progress regarding their search/request. Conduct thorough, independent research to identify and verify the details of relevant third parties and associated schemes. Conduct outbound calls and correspondence to external providers and employers to gather necessary information. Ensure all customer and process information is accurately recorded, maintained, and communicated. Provide constructive feedback on current processes and contribute actively to the ongoing improvement of operational efficiency. Be willing to take on various roles and responsibilities as needed across the operations team, demonstrating adaptability and teamwork. Experience: Recent University Graduate (within the last 1-2 years) with a strong academic background Experience managing a heavy workload or high volume of tasks. Experience in a customer service or administrative support role. Experience using a CRM such as Salesforce or Hubspot. Experience within the pension/finance industry. Proven ability to work independently, managing tasks and responsibilities with minimal supervision. Demonstrable experience in quickly learning and adapting to new processes and systems. Passionate about providing high-quality customer service. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Dec 09, 2025
Full time
Robert Half has partnered with a market-leading pensions organisation to recruit an Operations Analyst (Pensions). This is a full-time, fully remote opportunity. This role will focus on customer and internal operations, primarily focused on the pension finding process. You'll be ensuring that our customers receive an excellent service when interacting with the organisation, this will include making sure they are kept updated throughout the pension finding process. Responsibilities: Manage the end-to-end service finding process, ensuring a seamless and efficient experience for all customers. Communicate regularly with customers to keep them fully informed of progress regarding their search/request. Conduct thorough, independent research to identify and verify the details of relevant third parties and associated schemes. Conduct outbound calls and correspondence to external providers and employers to gather necessary information. Ensure all customer and process information is accurately recorded, maintained, and communicated. Provide constructive feedback on current processes and contribute actively to the ongoing improvement of operational efficiency. Be willing to take on various roles and responsibilities as needed across the operations team, demonstrating adaptability and teamwork. Experience: Recent University Graduate (within the last 1-2 years) with a strong academic background Experience managing a heavy workload or high volume of tasks. Experience in a customer service or administrative support role. Experience using a CRM such as Salesforce or Hubspot. Experience within the pension/finance industry. Proven ability to work independently, managing tasks and responsibilities with minimal supervision. Demonstrable experience in quickly learning and adapting to new processes and systems. Passionate about providing high-quality customer service. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Operations Analyst Location: Remote-first or London (office based) Salary: £26,000-£27,000 Bonus: Performance-linked, with potential to earn an extra £2,000+ annually Business Tagline: Helping customers stay connected to their financial products About the Role We're looking for an Operations Analyst to support the smooth running of our customer and Back Office processes. You'll be working across a range of operational tasks-investigating customer cases, verifying financial information, liaising with third parties, and ensuring every customer receives timely, accurate updates. This is a hands-on, detail-focused role ideal for someone who enjoys problem-solving, structure, and delivering a great customer experience within a regulated financial environment. Key Responsibilities Oversee customer cases from start to finish, ensuring each one is handled promptly and professionally. Keep customers informed throughout their enquiry, providing clear communication and setting expectations when needed. Gather and validate information by checking internal systems, digital records, and external financial sources. Contact providers, employers, or relevant third parties by phone or email to request or confirm financial/account details. Document all findings accurately in our CRM and ensure records remain compliant and up to date. Work closely with colleagues in compliance, customer service, and operations to resolve issues or improve workflow efficiency. Identify opportunities to streamline existing processes and contribute to overall operational enhancements. About You Motivated by results and committed to delivering high-quality work. Comfortable working independently and managing your own workload. Quick to pick up new platforms, procedures, and regulatory expectations. Able to work under pressure during busier periods without compromising accuracy. Organised, reliable, and able to balance multiple priorities. Confident communicating with customers and external partners in a professional, clear manner. Someone who pays close attention to detail and enjoys investigative, structured tasks. Positive, collaborative, and willing to support the wider operations team when needed. Useful Experience (Not Essential) Experience working with high-volume workloads or case management. A background in financial services, banking, insurance, or similar operational environments. Customer service or administrative experience where accuracy and compliance were essential. Familiarity with CRM systems like Salesforce, HubSpot, or similar tools. Exposure to financial products or account tracing processes. No degree required-strong experience and work ethic matter more. About the Company A growing financial services organisation focused on helping customers access and understand their financial products more easily. Tech-enabled operations designed to improve speed, accuracy, and customer satisfaction. Supportive, collaborative culture where new ideas are valued and team members have the chance to shape how operations evolve. A blend of financial professionalism and modern, agile working practices. Salary & Benefits £26,000-£27,000 base salary depending on experience. Annual performance bonus with potential to earn £2,000+ . Choice of fully remote working or hybrid attendance at our London Bridge office. Quarterly in-person team days (travel covered). Career growth opportunities within a scaling financial services organisation. Monthly team socials with opportunities to get involved in planning. UK-based applicants only; we cannot provide visa sponsorship. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Dec 09, 2025
Full time
Operations Analyst Location: Remote-first or London (office based) Salary: £26,000-£27,000 Bonus: Performance-linked, with potential to earn an extra £2,000+ annually Business Tagline: Helping customers stay connected to their financial products About the Role We're looking for an Operations Analyst to support the smooth running of our customer and Back Office processes. You'll be working across a range of operational tasks-investigating customer cases, verifying financial information, liaising with third parties, and ensuring every customer receives timely, accurate updates. This is a hands-on, detail-focused role ideal for someone who enjoys problem-solving, structure, and delivering a great customer experience within a regulated financial environment. Key Responsibilities Oversee customer cases from start to finish, ensuring each one is handled promptly and professionally. Keep customers informed throughout their enquiry, providing clear communication and setting expectations when needed. Gather and validate information by checking internal systems, digital records, and external financial sources. Contact providers, employers, or relevant third parties by phone or email to request or confirm financial/account details. Document all findings accurately in our CRM and ensure records remain compliant and up to date. Work closely with colleagues in compliance, customer service, and operations to resolve issues or improve workflow efficiency. Identify opportunities to streamline existing processes and contribute to overall operational enhancements. About You Motivated by results and committed to delivering high-quality work. Comfortable working independently and managing your own workload. Quick to pick up new platforms, procedures, and regulatory expectations. Able to work under pressure during busier periods without compromising accuracy. Organised, reliable, and able to balance multiple priorities. Confident communicating with customers and external partners in a professional, clear manner. Someone who pays close attention to detail and enjoys investigative, structured tasks. Positive, collaborative, and willing to support the wider operations team when needed. Useful Experience (Not Essential) Experience working with high-volume workloads or case management. A background in financial services, banking, insurance, or similar operational environments. Customer service or administrative experience where accuracy and compliance were essential. Familiarity with CRM systems like Salesforce, HubSpot, or similar tools. Exposure to financial products or account tracing processes. No degree required-strong experience and work ethic matter more. About the Company A growing financial services organisation focused on helping customers access and understand their financial products more easily. Tech-enabled operations designed to improve speed, accuracy, and customer satisfaction. Supportive, collaborative culture where new ideas are valued and team members have the chance to shape how operations evolve. A blend of financial professionalism and modern, agile working practices. Salary & Benefits £26,000-£27,000 base salary depending on experience. Annual performance bonus with potential to earn £2,000+ . Choice of fully remote working or hybrid attendance at our London Bridge office. Quarterly in-person team days (travel covered). Career growth opportunities within a scaling financial services organisation. Monthly team socials with opportunities to get involved in planning. UK-based applicants only; we cannot provide visa sponsorship. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Robert Half has partnered with a market-leading pensions organisation to recruit an Operations Analyst (Pensions). This is a full-time, fully remote opportunity. This role will focus on customer and internal operations, primarily focused on the pension finding process. You'll be ensuring that our customers receive an excellent service when interacting with the organisation, this will include making sure they are kept updated throughout the pension finding process. Responsibilities: Manage the end-to-end service finding process, ensuring a seamless and efficient experience for all customers. Communicate regularly with customers to keep them fully informed of progress regarding their search/request. Conduct thorough, independent research to identify and verify the details of relevant third parties and associated schemes. Conduct outbound calls and correspondence to external providers and employers to gather necessary information. Ensure all customer and process information is accurately recorded, maintained, and communicated. Provide constructive feedback on current processes and contribute actively to the ongoing improvement of operational efficiency. Be willing to take on various roles and responsibilities as needed across the operations team, demonstrating adaptability and teamwork. Experience: Experience managing a heavy workload or high volume of tasks. Experience in a customer service or administrative support role. Experience using a CRM such as Salesforce or Hubspot. Experience within the pension/finance industry. Proven ability to work independently, managing tasks and responsibilities with minimal supervision. Demonstrable experience in quickly learning and adapting to new processes and systems. Passionate about providing high-quality customer service. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Dec 09, 2025
Full time
Robert Half has partnered with a market-leading pensions organisation to recruit an Operations Analyst (Pensions). This is a full-time, fully remote opportunity. This role will focus on customer and internal operations, primarily focused on the pension finding process. You'll be ensuring that our customers receive an excellent service when interacting with the organisation, this will include making sure they are kept updated throughout the pension finding process. Responsibilities: Manage the end-to-end service finding process, ensuring a seamless and efficient experience for all customers. Communicate regularly with customers to keep them fully informed of progress regarding their search/request. Conduct thorough, independent research to identify and verify the details of relevant third parties and associated schemes. Conduct outbound calls and correspondence to external providers and employers to gather necessary information. Ensure all customer and process information is accurately recorded, maintained, and communicated. Provide constructive feedback on current processes and contribute actively to the ongoing improvement of operational efficiency. Be willing to take on various roles and responsibilities as needed across the operations team, demonstrating adaptability and teamwork. Experience: Experience managing a heavy workload or high volume of tasks. Experience in a customer service or administrative support role. Experience using a CRM such as Salesforce or Hubspot. Experience within the pension/finance industry. Proven ability to work independently, managing tasks and responsibilities with minimal supervision. Demonstrable experience in quickly learning and adapting to new processes and systems. Passionate about providing high-quality customer service. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 09, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.