Registered Service Manager

Registered Service Manager

A Registered Service Manager job to lead a 16+ therapeutic supported accommodation service for unaccompanied asylum-seeking young people.

Position: Registered Service Manager
Salary: £46,000 per annum
Location: East Sussex
Hours: Full-time, Monday-Friday, 9am-5pm, plus on-call
Closing date: 12th December 2025

About the role

This is an exciting opportunity to take on the leadership of a therapeutic supported accommodation provision for young people aged 16-17 who have experienced significant trauma. You will oversee the day-to-day operations across two small homes, ensuring high-quality, person-centred support that meets regulatory and safeguarding standards.

You will be the lead contact for Ofsted, maintaining full compliance with the Quality Standards and ensuring inspection readiness at all times. Managing a dedicated team of staff, you will nurture a culture of safety, growth, compassion and professional excellence.

Key responsibilities include:

• Leading on regulatory compliance and Ofsted inspection requirements
• Providing strong safeguarding leadership as the Designated Safeguarding Lead
• Managing household budgets and contributing to sustainable financial planning
• Leading, supervising and developing staff across both services
• Embedding trauma-informed, reflective practice within the team
• Monitoring outcomes and driving continuous improvement
• Building positive working relationships with external stakeholders and partners
• Ensuring young people's voices inform service development

This role combines operational responsibility, strategic influence and the opportunity to create meaningful impact in the lives of young people preparing for independence.

About you

You will bring:

• Proven leadership experience in a residential or supported accommodation environment
• Understanding of the needs of unaccompanied asylum-seeking children (UASC), including trauma, cultural identity and community risks
• Strong safeguarding knowledge, including risks related to exploitation, trafficking and radicalisation
• Confidence in decision-making, crisis management and leading teams through change
• Excellent communication and interpersonal skills
• Commitment to equality, diversity and anti-discriminatory practice
• Ability to supervise, develop and motivate staff within a reflective and supportive culture
• A relevant Level 5 qualification (or willingness to work towards this)

Applications are particularly welcomed from candidates with lived experience of care or refugee backgrounds.

About the organisation

The service provides 24/7 supported accommodation for young people who have arrived in the UK alone and require a safe, stable and nurturing environment. The team is committed to trauma-informed practice, safeguarding, life skills development and supporting each young person to reach their full potential. You will join a passionate, mission-driven workforce dedicated to delivering excellent outcomes and shaping best practice in the sector.

Other roles you may have experience of could include:
Registered Manager, Service Manager, Residential Manager, Supported Accommodation Manager, Deputy Manager, Team Manager, Care Home Manager, Children's Home Manager, UASC Service Lead, Operations Manager.