IPS Grow Fidelity Assurance Lead We are seeking ambitious, adaptable and purpose driven individuals who are motivated by delivering change at scale and improving people's lives through high quality, evidence based practice. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow Fidelity Assurance Lead Location: H click apply for full job details
Apr 22, 2026
Full time
IPS Grow Fidelity Assurance Lead We are seeking ambitious, adaptable and purpose driven individuals who are motivated by delivering change at scale and improving people's lives through high quality, evidence based practice. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow Fidelity Assurance Lead Location: H click apply for full job details
Adult Domestic Abuse Support Worker Location: King s Lynn with travel across West Norfolk Hours: Full-time, 37.5 hours per week Monday to Friday (Part time/flexible working considered) Salary: £26,000 £28,000 per annum Contract: Permanent Are you passionate about empowering women affected by domestic abuse and helping them rebuild their lives with safety, dignity and confidence? We are recruiting on behalf of a specialist domestic abuse service that provides vital support to women and children across West Norfolk. This is a meaningful and rewarding role where you will provide trauma informed, strengths based support to women aged 16 and over, offering both emotional and practical assistance as part of a dedicated outreach and refuge team. About the Role As an Adult Domestic Abuse Support Worker, you will: Provide one to one support using tailored support plans and risk assessments to promote safety and wellbeing. Work collaboratively with clients to help them manage risk, build resilience and take positive steps forward. Offer emotional support and practical guidance, ensuring each client feels heard, respected and empowered. Manage referrals, undertake risk assessments and contribute to safeguarding processes. Build and maintain strong partnerships with external agencies to ensure holistic, wraparound support. Keep accurate, confidential records using a secure case management system. Act as a positive ambassador for the service and contribute to a supportive, collaborative team culture. You will also support with refuge accommodation and deliver outreach support in the community, following lone working procedures and organisational policies at all times. About You We re looking for someone who brings: At least two years paid experience in a relevant field. A strong understanding of domestic abuse, risk management and safeguarding for adults and children. The ability to remain calm, professional and compassionate in challenging situations. Excellent communication, interpersonal and organisational skills. Confidence working independently as well as part of a team. Experience using Microsoft Word, Excel and Outlook. A full driving licence and access to a vehicle. You will be non judgemental, reliable, emotionally resilient and committed to delivering high quality, trauma informed support. Additional Information This role is restricted to female applicants only under Schedule 9 (Part 1) of the Equality Act 2010 due to the nature of the work. An enhanced DBS check will be required. Applicants must have the right to work in the UK; sponsorship is not available. The employer is committed to safeguarding, equality, diversity and creating an inclusive working environment. Reasonable adjustments will be offered throughout the recruitment process. To discuss this opportunity further, please contact Hannah at Not For Profit People.
Apr 21, 2026
Full time
Adult Domestic Abuse Support Worker Location: King s Lynn with travel across West Norfolk Hours: Full-time, 37.5 hours per week Monday to Friday (Part time/flexible working considered) Salary: £26,000 £28,000 per annum Contract: Permanent Are you passionate about empowering women affected by domestic abuse and helping them rebuild their lives with safety, dignity and confidence? We are recruiting on behalf of a specialist domestic abuse service that provides vital support to women and children across West Norfolk. This is a meaningful and rewarding role where you will provide trauma informed, strengths based support to women aged 16 and over, offering both emotional and practical assistance as part of a dedicated outreach and refuge team. About the Role As an Adult Domestic Abuse Support Worker, you will: Provide one to one support using tailored support plans and risk assessments to promote safety and wellbeing. Work collaboratively with clients to help them manage risk, build resilience and take positive steps forward. Offer emotional support and practical guidance, ensuring each client feels heard, respected and empowered. Manage referrals, undertake risk assessments and contribute to safeguarding processes. Build and maintain strong partnerships with external agencies to ensure holistic, wraparound support. Keep accurate, confidential records using a secure case management system. Act as a positive ambassador for the service and contribute to a supportive, collaborative team culture. You will also support with refuge accommodation and deliver outreach support in the community, following lone working procedures and organisational policies at all times. About You We re looking for someone who brings: At least two years paid experience in a relevant field. A strong understanding of domestic abuse, risk management and safeguarding for adults and children. The ability to remain calm, professional and compassionate in challenging situations. Excellent communication, interpersonal and organisational skills. Confidence working independently as well as part of a team. Experience using Microsoft Word, Excel and Outlook. A full driving licence and access to a vehicle. You will be non judgemental, reliable, emotionally resilient and committed to delivering high quality, trauma informed support. Additional Information This role is restricted to female applicants only under Schedule 9 (Part 1) of the Equality Act 2010 due to the nature of the work. An enhanced DBS check will be required. Applicants must have the right to work in the UK; sponsorship is not available. The employer is committed to safeguarding, equality, diversity and creating an inclusive working environment. Reasonable adjustments will be offered throughout the recruitment process. To discuss this opportunity further, please contact Hannah at Not For Profit People.
Regional Income Manager We are seeking an experienced Regional Income Manager to lead high performing teams and drive income recovery across a large and complex housing portfolio. Overview Position: Regional Income Manager Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience Location: Stratford, London with hybrid working (20 to 40 percent office based) Hours: Full time Contract: Fixed term, 11 months Closing Date: 28 April 2026 Interview Dates: 5 and 6 May 2026 About the Role This is a senior leadership opportunity within a large housing organisation undergoing transformation. You will take ownership of a significant income portfolio, leading multi-disciplinary teams to maximise income, reduce arrears and deliver strong, consistent performance. Key responsibilities include: Leading and developing teams responsible for 9,000 to 20,000 accounts and arrears portfolios of £5.5m to £8.5m Driving income collection and debt recovery performance against key targets Creating a high performance culture through coaching and development of Customer Account Managers Managing complex arrears cases, working with legal partners, local authorities and external agencies Using data and insight to identify risks, improve outcomes and inform senior decision making Promoting a collaborative, one team approach across income services Supporting continuous improvement, policy development and operational strategy About You You will bring strong leadership experience from a fast paced, target driven environment, ideally within housing or a related sector. You will have: Proven experience managing and motivating teams to deliver against KPIs Strong communication skills with the ability to influence a wide range of stakeholders In depth knowledge of housing law, landlord and tenant legislation and welfare reform Experience overseeing legal debt recovery processes Excellent organisational and problem solving skills with the ability to prioritise effectively Strong stakeholder management and collaboration skills The ability to analyse and interpret performance data to support decision making About the Organisation This organisation is one of the UK's leading housing providers, supporting around 250,000 residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on inclusion, sustainability and continuous improvement. They offer a supportive working environment and a comprehensive benefits package including a generous pension contribution, annual leave allowance, health cash plan, life assurance, volunteering days and employee wellbeing support. Other roles you may have experience of could include: Income Manager, Rent Arrears Manager, Housing Income Lead, Revenue Manager, Tenancy Services Manager, Debt Recovery Manager, Housing Operations Manager Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 21, 2026
Full time
Regional Income Manager We are seeking an experienced Regional Income Manager to lead high performing teams and drive income recovery across a large and complex housing portfolio. Overview Position: Regional Income Manager Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience Location: Stratford, London with hybrid working (20 to 40 percent office based) Hours: Full time Contract: Fixed term, 11 months Closing Date: 28 April 2026 Interview Dates: 5 and 6 May 2026 About the Role This is a senior leadership opportunity within a large housing organisation undergoing transformation. You will take ownership of a significant income portfolio, leading multi-disciplinary teams to maximise income, reduce arrears and deliver strong, consistent performance. Key responsibilities include: Leading and developing teams responsible for 9,000 to 20,000 accounts and arrears portfolios of £5.5m to £8.5m Driving income collection and debt recovery performance against key targets Creating a high performance culture through coaching and development of Customer Account Managers Managing complex arrears cases, working with legal partners, local authorities and external agencies Using data and insight to identify risks, improve outcomes and inform senior decision making Promoting a collaborative, one team approach across income services Supporting continuous improvement, policy development and operational strategy About You You will bring strong leadership experience from a fast paced, target driven environment, ideally within housing or a related sector. You will have: Proven experience managing and motivating teams to deliver against KPIs Strong communication skills with the ability to influence a wide range of stakeholders In depth knowledge of housing law, landlord and tenant legislation and welfare reform Experience overseeing legal debt recovery processes Excellent organisational and problem solving skills with the ability to prioritise effectively Strong stakeholder management and collaboration skills The ability to analyse and interpret performance data to support decision making About the Organisation This organisation is one of the UK's leading housing providers, supporting around 250,000 residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on inclusion, sustainability and continuous improvement. They offer a supportive working environment and a comprehensive benefits package including a generous pension contribution, annual leave allowance, health cash plan, life assurance, volunteering days and employee wellbeing support. Other roles you may have experience of could include: Income Manager, Rent Arrears Manager, Housing Income Lead, Revenue Manager, Tenancy Services Manager, Debt Recovery Manager, Housing Operations Manager Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Activities Coordinator We are seeking a caring and enthusiastic Activities Coordinator to support residents' wellbeing through engaging and meaningful activities. Position: Activities Coordinator Salary: £13.00 per hour Location: Llandovery, Dyfed Hours: Part time, 18 hours per week Contract: Permanent Closing Date: Ongoing About the role This is a rewarding opportunity to make a real difference to residen click apply for full job details
Apr 21, 2026
Full time
Activities Coordinator We are seeking a caring and enthusiastic Activities Coordinator to support residents' wellbeing through engaging and meaningful activities. Position: Activities Coordinator Salary: £13.00 per hour Location: Llandovery, Dyfed Hours: Part time, 18 hours per week Contract: Permanent Closing Date: Ongoing About the role This is a rewarding opportunity to make a real difference to residen click apply for full job details
User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 20, 2026
Full time
User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mobile Responder We are seeking a compassionate Mobile Responder to deliver urgent care and telecare support, helping people remain safe and independent in their own homes. Position: Mobile Responder Salary: £13.47 to £13.90 per hour plus 10% unsocial hours enhancement Location: Trowbridge, Wiltshire Hours: Part time, 15 to 22 click apply for full job details
Apr 20, 2026
Full time
Mobile Responder We are seeking a compassionate Mobile Responder to deliver urgent care and telecare support, helping people remain safe and independent in their own homes. Position: Mobile Responder Salary: £13.47 to £13.90 per hour plus 10% unsocial hours enhancement Location: Trowbridge, Wiltshire Hours: Part time, 15 to 22 click apply for full job details
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 20, 2026
Full time
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Resolution Team Leader We are seeking an experienced Resolution Team Leader to lead a high performing team, delivering fair, timely complaint resolutions and driving service improvement. Position: Resolution Team Leader Salary: £42,149 per annum London weighted or £37,573 per annum regional Location: London Stratford or Manchester Trafford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 24 April 2026 Interviews: 30 April 2026, face to face About the role This is a key leadership role within a customer resolutions function, focused on delivering high quality complaint handling and improving the overall resident experience. You will lead a team responsible for managing complaints with professionalism, empathy and efficiency, ensuring compliance with internal standards and regulatory expectations. Key responsibilities include: Leading, coaching and developing a high performing resolutions team Managing complex and escalated complaints to ensure fair and timely outcomes Monitoring performance against KPIs including resolution times and customer satisfaction Driving quality and consistency across all complaint responses Ensuring compliance with complaints procedures and relevant regulatory frameworks Working with stakeholders to identify root causes and reduce complaint volumes Conducting regular one to ones, quality checks and targeted training to improve performance Embedding a culture of accountability, empathy and continuous improvement About you You will bring strong leadership experience within a customer service or complaints environment, along with the ability to manage sensitive situations with confidence and professionalism. You will have: Proven experience leading or supervising a team in a customer service or complaints setting Experience handling complex and sensitive customer issues Strong communication skills with the ability to influence and provide constructive feedback A track record of coaching and developing team members The ability to drive performance and maintain high service standards Confidence using Microsoft Office including Excel and working with data Knowledge of complaints handling frameworks or regulatory standards such as the Housing Ombudsman Code is desirable About the organisation This organisation is one of the UK's leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong focus on quality, inclusion and sustainability, they are committed to delivering excellent services and creating positive outcomes for the communities they serve. They offer a supportive and inclusive working environment alongside a comprehensive benefits package, including a generous pension contribution, annual leave entitlement, wellbeing support and opportunities for professional development. Other roles you may have experience of could include: Customer Relations Manager, Complaints Manager, Customer Experience Manager, Service Delivery Manager, Housing Customer Services Manager, Casework Manager, Customer Operations Team Leader Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 18, 2026
Full time
Resolution Team Leader We are seeking an experienced Resolution Team Leader to lead a high performing team, delivering fair, timely complaint resolutions and driving service improvement. Position: Resolution Team Leader Salary: £42,149 per annum London weighted or £37,573 per annum regional Location: London Stratford or Manchester Trafford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 24 April 2026 Interviews: 30 April 2026, face to face About the role This is a key leadership role within a customer resolutions function, focused on delivering high quality complaint handling and improving the overall resident experience. You will lead a team responsible for managing complaints with professionalism, empathy and efficiency, ensuring compliance with internal standards and regulatory expectations. Key responsibilities include: Leading, coaching and developing a high performing resolutions team Managing complex and escalated complaints to ensure fair and timely outcomes Monitoring performance against KPIs including resolution times and customer satisfaction Driving quality and consistency across all complaint responses Ensuring compliance with complaints procedures and relevant regulatory frameworks Working with stakeholders to identify root causes and reduce complaint volumes Conducting regular one to ones, quality checks and targeted training to improve performance Embedding a culture of accountability, empathy and continuous improvement About you You will bring strong leadership experience within a customer service or complaints environment, along with the ability to manage sensitive situations with confidence and professionalism. You will have: Proven experience leading or supervising a team in a customer service or complaints setting Experience handling complex and sensitive customer issues Strong communication skills with the ability to influence and provide constructive feedback A track record of coaching and developing team members The ability to drive performance and maintain high service standards Confidence using Microsoft Office including Excel and working with data Knowledge of complaints handling frameworks or regulatory standards such as the Housing Ombudsman Code is desirable About the organisation This organisation is one of the UK's leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong focus on quality, inclusion and sustainability, they are committed to delivering excellent services and creating positive outcomes for the communities they serve. They offer a supportive and inclusive working environment alongside a comprehensive benefits package, including a generous pension contribution, annual leave entitlement, wellbeing support and opportunities for professional development. Other roles you may have experience of could include: Customer Relations Manager, Complaints Manager, Customer Experience Manager, Service Delivery Manager, Housing Customer Services Manager, Casework Manager, Customer Operations Team Leader Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Research Grants Manager We're looking for a Research Grants Manager to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE401 Research Grants Manager Location: Home-based, UK nationwide however, occasional travel will be required as part of this role (may include team meetings or other work-related meet click apply for full job details
Apr 18, 2026
Full time
Research Grants Manager We're looking for a Research Grants Manager to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE401 Research Grants Manager Location: Home-based, UK nationwide however, occasional travel will be required as part of this role (may include team meetings or other work-related meet click apply for full job details
Software Engineer We are seeking a skilled Software Engineer to develop Power BI solutions that turn complex data into clear, actionable insight across a large organisation. Position: Software Engineer Salary: From £49,502 per annum (Regional) and from £57,094 per annum (London), depending on experience and location Location: Stratford, London or Trafford, Manchester with hybrid working (20% to 40% office based) Hours: Full time Contract: Fixed Term Contract, 12 months Closing Date: 26 April 2026 Interview Dates: 5 May 2026 (virtual) and 13 May 2026 (in person) About the Role This is an exciting opportunity to play a key role in building data-driven reporting and analytics solutions. You will design, develop and manage Power BI dashboards and data models, helping to deliver trusted, high quality insight across the organisation. Working within an agile team, you will collaborate with engineers, analysts and product teams to create scalable and efficient business intelligence solutions. Key responsibilities include: Designing and developing Power BI reports, dashboards and datasets using DAX, Power Query and data modelling best practice Building and maintaining CI/CD pipelines in Azure DevOps for Power BI solutions Developing and optimising SQL queries, stored procedures and views Creating reusable data models to support enterprise reporting and self-service analytics Managing Power BI Service including permissions, data refreshes and security Collaborating with technical and non-technical stakeholders to deliver effective data solutions Troubleshooting issues and implementing robust, scalable fixes Contributing to best practice, standards and continuous improvement across the team Communicating technical concepts clearly to a range of audiences About You You will be a technically strong Software Engineer with hands-on experience in Power BI and a passion for data and analytics. You will demonstrate: Strong experience developing Power BI reports, dashboards and data models Advanced knowledge of DAX, Power Query, KQL and Power BI Service Experience with Azure DevOps including CI/CD and version control Strong SQL skills including complex queries and performance optimisation Understanding of data warehousing and dimensional modelling concepts Experience working within agile delivery teams Strong communication skills with the ability to engage non-technical stakeholders A proactive approach to problem solving and continuous improvement Desirable experience includes: Knowledge of Azure data services such as Azure SQL, Data Factory or Synapse Experience with governance, security and performance optimisation in reporting Familiarity with Microsoft tools such as SharePoint, Power Apps and Team Exposure to APIs, data integration and master data management tools About the Organisation This organisation is one of the UK's leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. Their work is centred on delivering safe, high quality housing and improving lives. They are committed to building an inclusive and supportive workplace where diversity is valued, and sustainability is embedded in everything they do. Other roles you may have experience of could include: BI Developer, Power BI Developer, Data Engineer, Analytics Engineer, Reporting Developer, Data Analyst, Business Intelligence Engineer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 18, 2026
Full time
Software Engineer We are seeking a skilled Software Engineer to develop Power BI solutions that turn complex data into clear, actionable insight across a large organisation. Position: Software Engineer Salary: From £49,502 per annum (Regional) and from £57,094 per annum (London), depending on experience and location Location: Stratford, London or Trafford, Manchester with hybrid working (20% to 40% office based) Hours: Full time Contract: Fixed Term Contract, 12 months Closing Date: 26 April 2026 Interview Dates: 5 May 2026 (virtual) and 13 May 2026 (in person) About the Role This is an exciting opportunity to play a key role in building data-driven reporting and analytics solutions. You will design, develop and manage Power BI dashboards and data models, helping to deliver trusted, high quality insight across the organisation. Working within an agile team, you will collaborate with engineers, analysts and product teams to create scalable and efficient business intelligence solutions. Key responsibilities include: Designing and developing Power BI reports, dashboards and datasets using DAX, Power Query and data modelling best practice Building and maintaining CI/CD pipelines in Azure DevOps for Power BI solutions Developing and optimising SQL queries, stored procedures and views Creating reusable data models to support enterprise reporting and self-service analytics Managing Power BI Service including permissions, data refreshes and security Collaborating with technical and non-technical stakeholders to deliver effective data solutions Troubleshooting issues and implementing robust, scalable fixes Contributing to best practice, standards and continuous improvement across the team Communicating technical concepts clearly to a range of audiences About You You will be a technically strong Software Engineer with hands-on experience in Power BI and a passion for data and analytics. You will demonstrate: Strong experience developing Power BI reports, dashboards and data models Advanced knowledge of DAX, Power Query, KQL and Power BI Service Experience with Azure DevOps including CI/CD and version control Strong SQL skills including complex queries and performance optimisation Understanding of data warehousing and dimensional modelling concepts Experience working within agile delivery teams Strong communication skills with the ability to engage non-technical stakeholders A proactive approach to problem solving and continuous improvement Desirable experience includes: Knowledge of Azure data services such as Azure SQL, Data Factory or Synapse Experience with governance, security and performance optimisation in reporting Familiarity with Microsoft tools such as SharePoint, Power Apps and Team Exposure to APIs, data integration and master data management tools About the Organisation This organisation is one of the UK's leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. Their work is centred on delivering safe, high quality housing and improving lives. They are committed to building an inclusive and supportive workplace where diversity is valued, and sustainability is embedded in everything they do. Other roles you may have experience of could include: BI Developer, Power BI Developer, Data Engineer, Analytics Engineer, Reporting Developer, Data Analyst, Business Intelligence Engineer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Research Grants Manager We're looking for a Research Grants Manager to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE401 Research Grants Manager Location: Home-based, UK nationwide however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £47,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,475 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 20 May 2026 The Role The Research Grants Manager leads the design, delivery and governance of the Association's research funding portfolio. The role ensures that all Association funded research schemes, including fellowships and project grants, are strategically configured, rigorously governed and effectively delivered in line with the Association's Research Strategy. The role will ensure that research funding schemes are aligned with external research developments and designed to maximise long-term impact. The role includes formal accountability for embedding high-quality, inclusive and structured lived experience participation within research funding processes. The Research Grants Manager is the organisational lead for research funding operations, ensuring the Association maintains a sector-leading, transparent and strategically focused funding programme. Key responsibilities will include: Lead the design and operational delivery of Association research funding, including fellowships and project grant schemes. Accountable for the governance of funding mechanisms, ensuring fairness, compliance with governance standards and integration within existing research management systems. Management of expert review and award decision processes, ensuring robust scientific assessment, transparent decision-making and strategic alignment with organisational priorities. Ensure consistent, high-quality and inclusive lived experience involvement within research funding processes. Provide authoritative insight about Association funded research to communications, fundraising, policy and service development colleagues to assist with media and fundraising opportunities. Contribute to effective financial planning and budget monitoring across all funding schemes, including forecasting, risk management and reporting. About You You will: Be educated to post graduate level in a science, health, social science or related discipline Have experience of research management in a life science setting, including management of research funding award cycles To fulfil the role, you must be a resident of the UK and have the right to work in the UK Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Research and Grants Manager, Research Manager, Grants Manager, Scientific Research, Health, Social Science, Social Science Research. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 18, 2026
Full time
Research Grants Manager We're looking for a Research Grants Manager to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE401 Research Grants Manager Location: Home-based, UK nationwide however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £47,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,475 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 20 May 2026 The Role The Research Grants Manager leads the design, delivery and governance of the Association's research funding portfolio. The role ensures that all Association funded research schemes, including fellowships and project grants, are strategically configured, rigorously governed and effectively delivered in line with the Association's Research Strategy. The role will ensure that research funding schemes are aligned with external research developments and designed to maximise long-term impact. The role includes formal accountability for embedding high-quality, inclusive and structured lived experience participation within research funding processes. The Research Grants Manager is the organisational lead for research funding operations, ensuring the Association maintains a sector-leading, transparent and strategically focused funding programme. Key responsibilities will include: Lead the design and operational delivery of Association research funding, including fellowships and project grant schemes. Accountable for the governance of funding mechanisms, ensuring fairness, compliance with governance standards and integration within existing research management systems. Management of expert review and award decision processes, ensuring robust scientific assessment, transparent decision-making and strategic alignment with organisational priorities. Ensure consistent, high-quality and inclusive lived experience involvement within research funding processes. Provide authoritative insight about Association funded research to communications, fundraising, policy and service development colleagues to assist with media and fundraising opportunities. Contribute to effective financial planning and budget monitoring across all funding schemes, including forecasting, risk management and reporting. About You You will: Be educated to post graduate level in a science, health, social science or related discipline Have experience of research management in a life science setting, including management of research funding award cycles To fulfil the role, you must be a resident of the UK and have the right to work in the UK Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Research and Grants Manager, Research Manager, Grants Manager, Scientific Research, Health, Social Science, Social Science Research. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
IPS Grow Fidelity Assurance Lead We are seeking ambitious, adaptable and purpose driven individuals who are motivated by delivering change at scale and improving people's lives through high quality, evidence based practice. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow Fidelity Assurance Lead Location: Hybrid/ UK (either North of England and North Wales or South of England and South Wales) Hours: Full-time Salary: £ 39,000 per annum Contract: Permanent Closing date for applications: 9:00am, 27th Apr 2026 First stage 30-minute telephone Zoom interviews will take place: 7th and 8th May 2026 Face to faceinterviews will take place: 21st and 22nd May 2026 The Role A key responsibility of this role is coordinating and undertaking fidelity reviews for the Connect to Work supported employment programme. You will conduct on-site IPS fidelity reviews, produce clear and insightful fidelity reports, and facilitate local Communities of Practice (COPs) to promote shared learning and continuous improvement. Following fidelity reviews they will support the development of action plans that enhance performance, embed best practice, and ensure high quality outcomes for people accessing IPS. Responsibilities include: Quality assurance and fidelity reviews Stakeholder engagement Facilitate learning networks and communities of practice Post holders will receive comprehensive training to build the skills and knowledge required to become a confident and effective IPS fidelity reviewer. This role involves a blend of remote and on site work within either the North of England and North Wales, or South of England and South Wales. Please state your preferred region when applying. The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID). About You Skills, Experience & Qualifications: IPS experience and expertise: Demonstrable experience working within an IPS service with a solid understanding of the IPS model, the fidelity scale, and their practical application. Applicants with experience in roles such as Employment Specialist, Team Leader, IPS Trainer, or other IPS related positions would all be well suited to this role. Driving quality improvement: Proven experience delivering high fidelity IPS practice, with an understanding of how strong adherence to the fidelity model directly contributes to improved employment outcomes High performance delivery: Experience working in a fast paced, performance driven environment, consistently delivering high quality outputs at volume while maintaining accuracy and attention to detail. Planning and organisational skills: Manage workloads and competing priorities efficiently and meet deadlines consistently while maintaining detail focussed high-quality output. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 18, 2026
Full time
IPS Grow Fidelity Assurance Lead We are seeking ambitious, adaptable and purpose driven individuals who are motivated by delivering change at scale and improving people's lives through high quality, evidence based practice. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow Fidelity Assurance Lead Location: Hybrid/ UK (either North of England and North Wales or South of England and South Wales) Hours: Full-time Salary: £ 39,000 per annum Contract: Permanent Closing date for applications: 9:00am, 27th Apr 2026 First stage 30-minute telephone Zoom interviews will take place: 7th and 8th May 2026 Face to faceinterviews will take place: 21st and 22nd May 2026 The Role A key responsibility of this role is coordinating and undertaking fidelity reviews for the Connect to Work supported employment programme. You will conduct on-site IPS fidelity reviews, produce clear and insightful fidelity reports, and facilitate local Communities of Practice (COPs) to promote shared learning and continuous improvement. Following fidelity reviews they will support the development of action plans that enhance performance, embed best practice, and ensure high quality outcomes for people accessing IPS. Responsibilities include: Quality assurance and fidelity reviews Stakeholder engagement Facilitate learning networks and communities of practice Post holders will receive comprehensive training to build the skills and knowledge required to become a confident and effective IPS fidelity reviewer. This role involves a blend of remote and on site work within either the North of England and North Wales, or South of England and South Wales. Please state your preferred region when applying. The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID). About You Skills, Experience & Qualifications: IPS experience and expertise: Demonstrable experience working within an IPS service with a solid understanding of the IPS model, the fidelity scale, and their practical application. Applicants with experience in roles such as Employment Specialist, Team Leader, IPS Trainer, or other IPS related positions would all be well suited to this role. Driving quality improvement: Proven experience delivering high fidelity IPS practice, with an understanding of how strong adherence to the fidelity model directly contributes to improved employment outcomes High performance delivery: Experience working in a fast paced, performance driven environment, consistently delivering high quality outputs at volume while maintaining accuracy and attention to detail. Planning and organisational skills: Manage workloads and competing priorities efficiently and meet deadlines consistently while maintaining detail focussed high-quality output. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Community Employment Consultant We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners. Position: Community Employment Consultant Location: Midlands, Hybrid - travel around the area is required so a full driving license and access to a car is essential Salary: £30 - £35k per annum Contract: Permanent, full time 37.5 hours per week Closing Date: Thursday 7th May About the organisation: This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by: Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team. Take employers into prison to interview Candidates. Some job offers are made there and then. Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment. About the role: As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates. Key responsibilities include: Build strong relationships with the relevant prison staff. (The prison you cover may well be in the East Midlands) Support the Head of West Midlands programme to engage employers and plan monthly interview days. Develop relationships with local and national employers and to promote the service and create employment opportunities for participants. Work with the team to develop and implement a strategy to identify and target local and national employers. Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations. Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support. About you: To be successful in the role of, you will need the following skills and experience: A full driving license and access to a car on (at least) a weekly basis. Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role. An empathetic and understanding approach when working with Candidates. A good understanding of the barriers faced by people with convictions in accessing employment. An interest in employment, the local labour market and Industry trends. Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others. Strong administration skills with IT (MS Office) and well organised. You will have strong writing skills and will be able to write good CV's and Disclosure Letters. Although not essential, experience of Recruitment or Case Management would be desirable. In return: As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking. The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system. Recruitment Process: Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population. Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team. Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview. Step Four: As a final part of the process, you'll be invited into the office for coffee with the team in Birmingham. Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 17, 2026
Full time
Community Employment Consultant We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners. Position: Community Employment Consultant Location: Midlands, Hybrid - travel around the area is required so a full driving license and access to a car is essential Salary: £30 - £35k per annum Contract: Permanent, full time 37.5 hours per week Closing Date: Thursday 7th May About the organisation: This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by: Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team. Take employers into prison to interview Candidates. Some job offers are made there and then. Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment. About the role: As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates. Key responsibilities include: Build strong relationships with the relevant prison staff. (The prison you cover may well be in the East Midlands) Support the Head of West Midlands programme to engage employers and plan monthly interview days. Develop relationships with local and national employers and to promote the service and create employment opportunities for participants. Work with the team to develop and implement a strategy to identify and target local and national employers. Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations. Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support. About you: To be successful in the role of, you will need the following skills and experience: A full driving license and access to a car on (at least) a weekly basis. Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role. An empathetic and understanding approach when working with Candidates. A good understanding of the barriers faced by people with convictions in accessing employment. An interest in employment, the local labour market and Industry trends. Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others. Strong administration skills with IT (MS Office) and well organised. You will have strong writing skills and will be able to write good CV's and Disclosure Letters. Although not essential, experience of Recruitment or Case Management would be desirable. In return: As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking. The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system. Recruitment Process: Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population. Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team. Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview. Step Four: As a final part of the process, you'll be invited into the office for coffee with the team in Birmingham. Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Fire Risk Assessor We are seeking an experienced Fire Risk Assessor to deliver high quality fire safety assessments and help protect residents across a large housing portfolio. Position: Fire Risk Assessor Salary: £51,000 to £60,000 per annum depending on experience and qualifications plus £1,300 car allowance Location: Stratford, London with travel across the South region including South West London Hours: Full time, 35 hours per week Contract: Permanent Working Pattern: Hybrid working with a mix of site, office and home working Closing Date: 29 April 2026 Interview Date: 6 May 2026 via MS Teams About the Role This is a key role within a dedicated Fire Safety team, providing specialist fire safety management and risk assessment across a diverse residential portfolio. You will be responsible for delivering a programme of Fire Risk Assessments, ensuring all properties remain safe, compliant and well managed. Key responsibilities include: Carrying out suitable and sufficient Fire Risk Assessments in line with legislation and British Standards Undertaking site inspections across residential properties Producing clear, detailed FRA reports with risk ratings and recommended actions Managing a programme of planned assessments as well as responding to incidents Identifying fire risks and ensuring appropriate control measures are implemented Working closely with internal teams and external partners to maintain compliance Supporting the organisation in meeting all statutory fire safety obligations About You You will be an experienced fire safety professional with strong technical knowledge and a commitment to high standards. You will demonstrate: Experience undertaking Fire Risk Assessments within the residential sector A Level 3 or 4 qualification in Fire Risk Assessment and Fire Safety Management Knowledge of fire safety legislation including the Regulatory Reform Fire Safety Order 2005 Understanding of fire compliance within housing associations or local authorities Knowledge of Approved Documents and relevant industry guidance Strong written and verbal communication skills with the ability to engage a range of stakeholders Ability to work independently and as part of a wider team Good IT skills including Microsoft Office systems A full UK driving licence and access to a vehicle Willingness to work towards or hold a recognised professional fire accreditation About the Organisation This organisation is one of the UK's leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. Their work is driven by a clear social purpose, ensuring people have access to safe, high quality homes. They are committed to creating an inclusive workplace where diversity is valued and everyone can thrive. Sustainability and long term impact are central to their approach, alongside a strong focus on resident safety and wellbeing. Other roles you may have experience of could include: Fire Safety Officer, Fire Risk Assessor, Fire Safety Advisor, Compliance Officer Fire Safety, Building Safety Officer, Health and Safety Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 17, 2026
Full time
Fire Risk Assessor We are seeking an experienced Fire Risk Assessor to deliver high quality fire safety assessments and help protect residents across a large housing portfolio. Position: Fire Risk Assessor Salary: £51,000 to £60,000 per annum depending on experience and qualifications plus £1,300 car allowance Location: Stratford, London with travel across the South region including South West London Hours: Full time, 35 hours per week Contract: Permanent Working Pattern: Hybrid working with a mix of site, office and home working Closing Date: 29 April 2026 Interview Date: 6 May 2026 via MS Teams About the Role This is a key role within a dedicated Fire Safety team, providing specialist fire safety management and risk assessment across a diverse residential portfolio. You will be responsible for delivering a programme of Fire Risk Assessments, ensuring all properties remain safe, compliant and well managed. Key responsibilities include: Carrying out suitable and sufficient Fire Risk Assessments in line with legislation and British Standards Undertaking site inspections across residential properties Producing clear, detailed FRA reports with risk ratings and recommended actions Managing a programme of planned assessments as well as responding to incidents Identifying fire risks and ensuring appropriate control measures are implemented Working closely with internal teams and external partners to maintain compliance Supporting the organisation in meeting all statutory fire safety obligations About You You will be an experienced fire safety professional with strong technical knowledge and a commitment to high standards. You will demonstrate: Experience undertaking Fire Risk Assessments within the residential sector A Level 3 or 4 qualification in Fire Risk Assessment and Fire Safety Management Knowledge of fire safety legislation including the Regulatory Reform Fire Safety Order 2005 Understanding of fire compliance within housing associations or local authorities Knowledge of Approved Documents and relevant industry guidance Strong written and verbal communication skills with the ability to engage a range of stakeholders Ability to work independently and as part of a wider team Good IT skills including Microsoft Office systems A full UK driving licence and access to a vehicle Willingness to work towards or hold a recognised professional fire accreditation About the Organisation This organisation is one of the UK's leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. Their work is driven by a clear social purpose, ensuring people have access to safe, high quality homes. They are committed to creating an inclusive workplace where diversity is valued and everyone can thrive. Sustainability and long term impact are central to their approach, alongside a strong focus on resident safety and wellbeing. Other roles you may have experience of could include: Fire Safety Officer, Fire Risk Assessor, Fire Safety Advisor, Compliance Officer Fire Safety, Building Safety Officer, Health and Safety Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Human Resources Business Partner We are hiring for a HR Business Partner. This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0148 Human Resources Business Partner Location: London/hybrid (office based until after probation period) Hours: Full-time, 35 hours per week Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa Contract: One Year Fixed Term Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 30/04/2026 About the Role The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of the charity. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Minimum Level 5 CIPD qualified or equivalent experience. Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees. In-depth knowledge of UK employment law and its application to the workplace. Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration. Confident advising on and leading in complex ER cases. Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally. Experience of working with minimal supervision, providing accurate and timely support to all stakeholders. High level of discretion and diplomacy. Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH: Growth and Transformation Respect and Recognition Accountability and Understanding Collaboration and Trust Empowerment and Honesty If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 17, 2026
Full time
Human Resources Business Partner We are hiring for a HR Business Partner. This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle. Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. Position: VAC0148 Human Resources Business Partner Location: London/hybrid (office based until after probation period) Hours: Full-time, 35 hours per week Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa Contract: One Year Fixed Term Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount. Closing Date: 30/04/2026 About the Role The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of the charity. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind. Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this. About You The successful candidate will have: Minimum Level 5 CIPD qualified or equivalent experience. Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees. In-depth knowledge of UK employment law and its application to the workplace. Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration. Confident advising on and leading in complex ER cases. Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally. Experience of working with minimal supervision, providing accurate and timely support to all stakeholders. High level of discretion and diplomacy. Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH: Growth and Transformation Respect and Recognition Accountability and Understanding Collaboration and Trust Empowerment and Honesty If you feel you have the necessary experience and would like to join the team, apply today! Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Chief Executive Officer We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women's charity into its next chapter, strengthening impact, income and community influence. Salary: £55,000-£60,000 FTE (pro rata, DOE) Location: Holloway, London (hybrid working) Hours: 0.8 (some flexibility) Contract: Permanent Closing date: 29th April 2026 Interview dates: Teams Interview - 1st May 2026 / 2nd Interview 5th May on site About the role This is a unique opportunity to lead a well established, community rooted women's organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees. You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports. Key responsibilities include: Developing and delivering a clear organisational strategy aligned to the charity's mission and values Leading, motivating and supporting a small, dedicated team Ensuring strong governance, safeguarding, compliance and operational systems Support high quality, person centred service delivery and impact through strategic oversight and delegation. Leading income generation across trusts, foundations, corporates, earned income and individual giving also including pitching to major donors and relationship building with communities Managing budgets, financial planning and organisational resources Acting as an ambassador and advocate, building partnerships across local VCS and local authorities Raising the organisation's profile, influence and reach locally and beyond About you You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity. You will bring: Proven experience of strategic leadership, organisational development and growth A strong track record of fundraising and financial management Experience of working effectively with a Board of Trustees Excellent communication, influencing and partnership building skills A genuine commitment to equality, inclusion and supporting marginalised communities The ability to thrive in a small organisation, balancing strategy with delivery Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential. About the organisation The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London. Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence. Please note: This is a women only role under Schedule 9 of the Equality Act 2010. DBS and right to work checks will apply. Other roles you may have experience of could include: Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 17, 2026
Full time
Chief Executive Officer We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women's charity into its next chapter, strengthening impact, income and community influence. Salary: £55,000-£60,000 FTE (pro rata, DOE) Location: Holloway, London (hybrid working) Hours: 0.8 (some flexibility) Contract: Permanent Closing date: 29th April 2026 Interview dates: Teams Interview - 1st May 2026 / 2nd Interview 5th May on site About the role This is a unique opportunity to lead a well established, community rooted women's organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees. You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports. Key responsibilities include: Developing and delivering a clear organisational strategy aligned to the charity's mission and values Leading, motivating and supporting a small, dedicated team Ensuring strong governance, safeguarding, compliance and operational systems Support high quality, person centred service delivery and impact through strategic oversight and delegation. Leading income generation across trusts, foundations, corporates, earned income and individual giving also including pitching to major donors and relationship building with communities Managing budgets, financial planning and organisational resources Acting as an ambassador and advocate, building partnerships across local VCS and local authorities Raising the organisation's profile, influence and reach locally and beyond About you You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity. You will bring: Proven experience of strategic leadership, organisational development and growth A strong track record of fundraising and financial management Experience of working effectively with a Board of Trustees Excellent communication, influencing and partnership building skills A genuine commitment to equality, inclusion and supporting marginalised communities The ability to thrive in a small organisation, balancing strategy with delivery Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential. About the organisation The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London. Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence. Please note: This is a women only role under Schedule 9 of the Equality Act 2010. DBS and right to work checks will apply. Other roles you may have experience of could include: Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Income Manager We are seeking an experienced Income Manager to lead high-performing teams and deliver strong income collection across a large housing portfolio. Position: Income Manager Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Fixed Term Contract, 11 months Closing Date: 28 April 2026 Interview Dates: 5 and 6 May 2026 About the Role This is a senior leadership opportunity within a large and complex income function, responsible for delivering strong performance across a substantial arrears portfolio. Key responsibilities include: Leading and developing teams managing between 9,000 and 20,000 accounts Driving income maximisation and reducing arrears across portfolios ranging from £5.5m to £8.5m Embedding a high-performance culture through coaching and development of Customer Account Managers Taking ownership of complex arrears cases and working with legal partners, local authorities and external agencies Using data and insight to identify risk, improve outcomes and influence senior stakeholders Working collaboratively across teams to improve service delivery and customer outcomes Supporting continuous improvement, policy development and operational strategy About You You will bring strong leadership experience within income management, housing or a related environment, with a track record of delivering results. You will demonstrate: Proven experience managing teams in a fast-paced, target-driven environment Strong leadership and people development skills with the ability to motivate teams to achieve KPIs Excellent communication skills and the ability to influence a wide range of stakeholders In-depth knowledge of housing law, landlord and tenant legislation and welfare reform Strong organisational and problem-solving abilities with a proactive approach Experience working with internal and external partners to resolve complex cases Ability to analyse performance data and support strategic decision-making About the Organisation This organisation is one of the UK's leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. With a strong social purpose, they are committed to delivering high quality housing and improving lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace where diversity is valued. Sustainability and long-term impact are also central to their approach. Other roles you may have experience of could include: Regional Income Manager, Head of Income, Rent Services Manager, Arrears Manager, Housing Income Lead, Tenancy Sustainment Manager, Revenue Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 17, 2026
Full time
Income Manager We are seeking an experienced Income Manager to lead high-performing teams and deliver strong income collection across a large housing portfolio. Position: Income Manager Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience Location: Stratford, London with hybrid working (20% to 40% office based) Hours: Full time Contract: Fixed Term Contract, 11 months Closing Date: 28 April 2026 Interview Dates: 5 and 6 May 2026 About the Role This is a senior leadership opportunity within a large and complex income function, responsible for delivering strong performance across a substantial arrears portfolio. Key responsibilities include: Leading and developing teams managing between 9,000 and 20,000 accounts Driving income maximisation and reducing arrears across portfolios ranging from £5.5m to £8.5m Embedding a high-performance culture through coaching and development of Customer Account Managers Taking ownership of complex arrears cases and working with legal partners, local authorities and external agencies Using data and insight to identify risk, improve outcomes and influence senior stakeholders Working collaboratively across teams to improve service delivery and customer outcomes Supporting continuous improvement, policy development and operational strategy About You You will bring strong leadership experience within income management, housing or a related environment, with a track record of delivering results. You will demonstrate: Proven experience managing teams in a fast-paced, target-driven environment Strong leadership and people development skills with the ability to motivate teams to achieve KPIs Excellent communication skills and the ability to influence a wide range of stakeholders In-depth knowledge of housing law, landlord and tenant legislation and welfare reform Strong organisational and problem-solving abilities with a proactive approach Experience working with internal and external partners to resolve complex cases Ability to analyse performance data and support strategic decision-making About the Organisation This organisation is one of the UK's leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. With a strong social purpose, they are committed to delivering high quality housing and improving lives. They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace where diversity is valued. Sustainability and long-term impact are also central to their approach. Other roles you may have experience of could include: Regional Income Manager, Head of Income, Rent Services Manager, Arrears Manager, Housing Income Lead, Tenancy Sustainment Manager, Revenue Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Speech and Language Therapist We are looking for a Speech and Language Therapist (term time + 3 weeks only) to join a multi-disciplinary team which provides educational support to children and young people, their families and local schools. Position: Speech and Language Therapist Location: West London (office-based) Salary: £53,076 per annum (£50,626.34 actual/pro-rated) + market supplement Hours: Full Time (36 hours per week) Contract: Permanent (term time + 3 weeks only = 42 weeks) Closing Date: 30th April 2026 - We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified. About the Role The Speech and Language Therapist at the Education Hub will provide specialist assessment, intervention and support for children and young people affected by the Grenfell Tragedy. The therapist will conduct comprehensive assessments using evidence-based tools, including formal standardised assessments, observational analysis and dynamic assessment approaches to evaluate speech, language and communication needs. You will: Work on a 1:1 and group basis with children and young people and provide a high level of expertise to develop students' speech, language and communication skills. Give advice, information and support to enable parents/carers and schools to promote the development of speech, language and communication skills. Work with families to equip them with the knowledge and skills to create supportive home environments that meet their child's specific needs. Work in close liaison with the Occupational Therapist and the rest of the team to ensure efficient and effective management of children identified with speech, language and communication needs. Comprehensively assess children and young people to help identify difficulties in expressive and receptive language, social communication, fluency, and speech sound development, ensuring targeted and effective intervention. Produce detailed reports with clear actionable recommendations to inform support plans and guide effective therapeutic and educational strategies, ensuring interventions are tailored to each child's specific speech, language, and communication needs. Develop Speech & Language Therapy training packages, policies, and programmes to parents, carers and professionals. About You You will have: UK qualified status and registered with the HCPC (Health and Care Professions Council) with a license to practice. Registered member of Royal College of Speech & Language Therapists Trained in Hanen, Elklan, Let's Talk or VERVE Child Interaction (or a willingness to attend training) Extensive knowledge of principles in effective working with families and schools and application to practice. Experience of operational caseload management for children with a speech and language need. Extensive knowledge of appropriate assessment and therapeutic interventions relevant to the client group. Strong interpersonal and communication skills, with the ability to build positive relationships with diverse stakeholders. Culturally competent, with an understanding of diverse family contexts and the ability to tailor interventions accordingly. Skilled in trauma-informed practices with a focus on supporting children and families affected by adverse experiences. Participated in continued professional development and keep informed of relevant research and best practice, and to maintain HCPC registration. Knowledge and understanding relating to the safeguarding of children. Ready to Make an Impact? Apply Now! Submit your CV and a supporting statement (2 sides A4 maximum) setting out how you meet the role requirements, please ensure this is in one document. About the Organisation The Grenfell Education Hub opened last year to serve those most affected by the Grenfell Tower tragedy. The hub provides a safe, restorative and relational education support to children and young people, their families and local schools. A consultation process in 2023 and 2024 about the needs of the community and the bereaved and survivors led to proposals for an educational 'hub'. This comprises a wide range of professionals including four specialist teachers, an Educational Psychologist, a Speech and Language Therapist, an Occupational Therapist, a Careers Specialist, and a Family Support Practitioner. Their time will be divided between direct work with children and families in the 'Hub', and support for local schools. The activity of the hub aims to; Provide good quality educational support to as many children and young people as possible Build the skills and confidence of children and young people, their families, and education staff in local schools Develop strong relationships with those most affected by the Grenfell Tower fire Accurately assess its impact Diversity & Inclusion: The Education Hub is committed to building an inclusive and diverse workforce. We welcome and encourage applications from people from all backgrounds. Other roles you may have experience of could Speech Therapist, Language Therapist, Speech and Language Therapist, Therapist, Care, Support Group, Support and Advice, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Apr 16, 2026
Full time
Speech and Language Therapist We are looking for a Speech and Language Therapist (term time + 3 weeks only) to join a multi-disciplinary team which provides educational support to children and young people, their families and local schools. Position: Speech and Language Therapist Location: West London (office-based) Salary: £53,076 per annum (£50,626.34 actual/pro-rated) + market supplement Hours: Full Time (36 hours per week) Contract: Permanent (term time + 3 weeks only = 42 weeks) Closing Date: 30th April 2026 - We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified. About the Role The Speech and Language Therapist at the Education Hub will provide specialist assessment, intervention and support for children and young people affected by the Grenfell Tragedy. The therapist will conduct comprehensive assessments using evidence-based tools, including formal standardised assessments, observational analysis and dynamic assessment approaches to evaluate speech, language and communication needs. You will: Work on a 1:1 and group basis with children and young people and provide a high level of expertise to develop students' speech, language and communication skills. Give advice, information and support to enable parents/carers and schools to promote the development of speech, language and communication skills. Work with families to equip them with the knowledge and skills to create supportive home environments that meet their child's specific needs. Work in close liaison with the Occupational Therapist and the rest of the team to ensure efficient and effective management of children identified with speech, language and communication needs. Comprehensively assess children and young people to help identify difficulties in expressive and receptive language, social communication, fluency, and speech sound development, ensuring targeted and effective intervention. Produce detailed reports with clear actionable recommendations to inform support plans and guide effective therapeutic and educational strategies, ensuring interventions are tailored to each child's specific speech, language, and communication needs. Develop Speech & Language Therapy training packages, policies, and programmes to parents, carers and professionals. About You You will have: UK qualified status and registered with the HCPC (Health and Care Professions Council) with a license to practice. Registered member of Royal College of Speech & Language Therapists Trained in Hanen, Elklan, Let's Talk or VERVE Child Interaction (or a willingness to attend training) Extensive knowledge of principles in effective working with families and schools and application to practice. Experience of operational caseload management for children with a speech and language need. Extensive knowledge of appropriate assessment and therapeutic interventions relevant to the client group. Strong interpersonal and communication skills, with the ability to build positive relationships with diverse stakeholders. Culturally competent, with an understanding of diverse family contexts and the ability to tailor interventions accordingly. Skilled in trauma-informed practices with a focus on supporting children and families affected by adverse experiences. Participated in continued professional development and keep informed of relevant research and best practice, and to maintain HCPC registration. Knowledge and understanding relating to the safeguarding of children. Ready to Make an Impact? Apply Now! Submit your CV and a supporting statement (2 sides A4 maximum) setting out how you meet the role requirements, please ensure this is in one document. About the Organisation The Grenfell Education Hub opened last year to serve those most affected by the Grenfell Tower tragedy. The hub provides a safe, restorative and relational education support to children and young people, their families and local schools. A consultation process in 2023 and 2024 about the needs of the community and the bereaved and survivors led to proposals for an educational 'hub'. This comprises a wide range of professionals including four specialist teachers, an Educational Psychologist, a Speech and Language Therapist, an Occupational Therapist, a Careers Specialist, and a Family Support Practitioner. Their time will be divided between direct work with children and families in the 'Hub', and support for local schools. The activity of the hub aims to; Provide good quality educational support to as many children and young people as possible Build the skills and confidence of children and young people, their families, and education staff in local schools Develop strong relationships with those most affected by the Grenfell Tower fire Accurately assess its impact Diversity & Inclusion: The Education Hub is committed to building an inclusive and diverse workforce. We welcome and encourage applications from people from all backgrounds. Other roles you may have experience of could Speech Therapist, Language Therapist, Speech and Language Therapist, Therapist, Care, Support Group, Support and Advice, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Locality Counselling Service Lead Do you have Professional qualification in counselling, psychotherapy, psychology or a related discipline? Join South Birmingham's locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Locality Counselling Service Lead Location: Harborne, with travel within South Birmingham and North Solihull / Hybrid Hours: Part-time. 28 hours per week Contract: Permanent Salary: £35,118 pa (pro rata) Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking. Closing Date: Sunday 27th April (midnight) Interview Date: 29/30th April/1st May The Role The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities. Working within a partnership model, the Locality Counselling Service Lead will take responsibility for managing and delivering a high-quality counselling service across South Birmingham. This role ensures that provision is responsive to community need, aligned with commissioning requirements and delivered in an integrated, outcome-focused and innovative way. You will drive service improvement, integration and innovation through partnership working across health, social care, voluntary and community sector organisations, whilst ensuring high quality, cost-effective delivery, robust performance management and continuous improvement. Key areas of responsibilities include: Service Leadership & Operational Oversight Supervision & Workforce Development Partnership & Multi Agency Coordination Quality Assurance & Safeguarding Service Development & Strategic Support Data, Outcomes & Reporting About You You will have a professional qualification in counselling, psychotherapy, psychology or a related discipline and a registration or accreditation with a relevant professional body (e.g. BACP, UKCP etc You will have experience of: Managing mental health, counselling or similar services Working within a partnership or multi agency environment Delivering community-based services to diverse communities Clinical governance, supervision and risk management Implementing contracts, seeing through to operational delivery and maintaining strong performance Achieving targets and maintaining high quality services Building effective relationships with a range of professionals and services About the Organisation Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as Counselling, Counsellor, Psychotherapist, Counselling Service Lead, Counselling Services Lead, Mental Health Counselling, Mental Health Counsellor. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 16, 2026
Full time
Locality Counselling Service Lead Do you have Professional qualification in counselling, psychotherapy, psychology or a related discipline? Join South Birmingham's locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Locality Counselling Service Lead Location: Harborne, with travel within South Birmingham and North Solihull / Hybrid Hours: Part-time. 28 hours per week Contract: Permanent Salary: £35,118 pa (pro rata) Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking. Closing Date: Sunday 27th April (midnight) Interview Date: 29/30th April/1st May The Role The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities. Working within a partnership model, the Locality Counselling Service Lead will take responsibility for managing and delivering a high-quality counselling service across South Birmingham. This role ensures that provision is responsive to community need, aligned with commissioning requirements and delivered in an integrated, outcome-focused and innovative way. You will drive service improvement, integration and innovation through partnership working across health, social care, voluntary and community sector organisations, whilst ensuring high quality, cost-effective delivery, robust performance management and continuous improvement. Key areas of responsibilities include: Service Leadership & Operational Oversight Supervision & Workforce Development Partnership & Multi Agency Coordination Quality Assurance & Safeguarding Service Development & Strategic Support Data, Outcomes & Reporting About You You will have a professional qualification in counselling, psychotherapy, psychology or a related discipline and a registration or accreditation with a relevant professional body (e.g. BACP, UKCP etc You will have experience of: Managing mental health, counselling or similar services Working within a partnership or multi agency environment Delivering community-based services to diverse communities Clinical governance, supervision and risk management Implementing contracts, seeing through to operational delivery and maintaining strong performance Achieving targets and maintaining high quality services Building effective relationships with a range of professionals and services About the Organisation Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as Counselling, Counsellor, Psychotherapist, Counselling Service Lead, Counselling Services Lead, Mental Health Counselling, Mental Health Counsellor. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Country Director - Scotland We are seeking a talented individual to join a leadership team and help sustain and expand programmes across Scotland. Position: Country Director - Scotland Salary: £53,836 - £59,012 Location: Hybrid with travel to Glasgow Hours: 35 hours per week, full time Contract: Permanent Closing Date: Wednesday 6th May 2026 Interview Dates: 13th May and 18th May About the Role This is an exceptional opportunity for a high calibre professional with leadership experience to take on a key strategic role. You will lead and manage work across Scotland, helping to improve the lives of foster families, children and young people in foster care, while supporting fostering services. Key responsibilities include: Leading and managing work within a specific country Driving monitoring, impact and evaluation activity Developing and maintaining key stakeholder relationships Overseeing delivery of sustainable, impactful programmes Securing funding and promoting organisational activity Managing budgets and ensuring financial oversight Identifying opportunities for innovation and collaboration Growing membership and engagement Acting as safeguarding lead About You You will be a collaborative and strategic leader with: Strong knowledge of foster care and children's social care Experience within local authority social services Leadership and management experience Experience of strategic planning and programme delivery Experience working with senior stakeholders and government bodies Excellent communication and interpersonal skills Strong organisational and problem solving abilities You will also demonstrate a commitment to safeguarding, equality, diversity and inclusion. About the Organisation This organisation is the leading UK fostering charity and membership organisation, dedicated to empowering, enriching and supporting the relationships at the heart of the fostering community. They work across all four nations of the UK to improve outcomes for children and young people in foster care and to support foster carers and services. What's on Offer 38 days leave including bank holidays Flexible and hybrid working Enhanced maternity, adoption and sick pay Employee Assistance Programme Pension and life assurance Family friendly policies and fostering friendly leave Other roles you may have experience of could include: Director of Services, Head of Fostering, Assistant Director Social Care, Service Director, Head of Operations, Programme Director, Children's Services Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 16, 2026
Full time
Country Director - Scotland We are seeking a talented individual to join a leadership team and help sustain and expand programmes across Scotland. Position: Country Director - Scotland Salary: £53,836 - £59,012 Location: Hybrid with travel to Glasgow Hours: 35 hours per week, full time Contract: Permanent Closing Date: Wednesday 6th May 2026 Interview Dates: 13th May and 18th May About the Role This is an exceptional opportunity for a high calibre professional with leadership experience to take on a key strategic role. You will lead and manage work across Scotland, helping to improve the lives of foster families, children and young people in foster care, while supporting fostering services. Key responsibilities include: Leading and managing work within a specific country Driving monitoring, impact and evaluation activity Developing and maintaining key stakeholder relationships Overseeing delivery of sustainable, impactful programmes Securing funding and promoting organisational activity Managing budgets and ensuring financial oversight Identifying opportunities for innovation and collaboration Growing membership and engagement Acting as safeguarding lead About You You will be a collaborative and strategic leader with: Strong knowledge of foster care and children's social care Experience within local authority social services Leadership and management experience Experience of strategic planning and programme delivery Experience working with senior stakeholders and government bodies Excellent communication and interpersonal skills Strong organisational and problem solving abilities You will also demonstrate a commitment to safeguarding, equality, diversity and inclusion. About the Organisation This organisation is the leading UK fostering charity and membership organisation, dedicated to empowering, enriching and supporting the relationships at the heart of the fostering community. They work across all four nations of the UK to improve outcomes for children and young people in foster care and to support foster carers and services. What's on Offer 38 days leave including bank holidays Flexible and hybrid working Enhanced maternity, adoption and sick pay Employee Assistance Programme Pension and life assurance Family friendly policies and fostering friendly leave Other roles you may have experience of could include: Director of Services, Head of Fostering, Assistant Director Social Care, Service Director, Head of Operations, Programme Director, Children's Services Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
