Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Jun 13, 2026
Full time
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Jun 13, 2026
Full time
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Location: Bristol Job Type: Full-time, Permanent Hours: 37.5 hours per week Salary: £38,000 £40,000 per year We are looking to recruit an experienced Deputy Registered Manager to join KIWI Children Services, part of the Catalyst Care Group family. This is an exciting opportunity for a passionate and driven Deputy Registered Manager to support the leadership of a specialist therapeutic residential service for young people with complex and high-level support needs. As a Deputy Registered Manager , you will play a key role in supporting the delivery of safe, trauma-informed, and high-quality care within a nurturing residential environment. This Deputy Registered Manager opportunity is ideal for someone looking to further develop their leadership career within children s residential care while making a meaningful difference in the lives of young people. About the Role As a Deputy Registered Manager , you will support the Registered Manager in leading the day-to-day operations of the home, ensuring high standards of care, compliance, safeguarding, and staff performance are maintained at all times. The Deputy Registered Manager will provide visible leadership across the service, support staff development, oversee operational processes, and ensure young people receive consistent, compassionate, and high-quality care. You will deputise for the Registered Manager when required and play an active role in driving service quality, staff wellbeing, safeguarding practices, and positive outcomes for children and young people. This role is ideal for an experienced senior residential support worker, team leader, or deputy manager who is ready to take the next step in their leadership journey. Key Responsibilities Support the Registered Manager with the operational leadership and day-to-day management of the home Provide visible, values-led leadership and deputise for the Registered Manager when required Lead, supervise, coach, and support Residential Support Workers to maintain a positive and high-performing team culture Oversee rota planning and staffing coordination to ensure safe and effective care delivery Maintain high safeguarding standards and ensure care plans and risk assessments are accurate, child-centred, and regularly reviewed Support quality assurance processes, audits, compliance monitoring, and regulatory requirements Promote trauma-informed and therapeutic approaches across the service Build and maintain positive relationships with families, professionals, and external agencies Contribute to multi-agency meetings, reviews, and care planning processes Support young people with complex needs, emotional regulation, and behavioural challenges Promote equality, diversity, inclusion, and positive outcomes for young people About You Level 5 Diploma in Leadership and Management for Children and Young People, or willingness to work towards it Relevant professional qualification or degree desirable, such as Social Work, Nursing, or Learning Disabilities Minimum 2 years experience within a children s residential care setting Previous experience supervising staff, leading shifts, or supporting operational management Strong understanding of safeguarding, child protection, and children s home regulations Knowledge of Ofsted frameworks and multi-agency working practices Experience supporting young people with complex needs and challenging behaviours Strong leadership, communication, organisational, and IT skills Positive, resilient, and solution-focused approach Full UK driving licence Benefits Competitive salary with enhanced pay for on-call duties Funded qualifications and clear career progression opportunities Regular supervision, support, and wellbeing initiatives Enhanced holiday allowance, including an extra day for your birthday and four additional wellness days per year Employee Assistance Programme and Health Cash Plan Retail discount scheme, gym discounts, and Cycle to Work scheme Workplace pension scheme Group Life Insurance, Critical Illness Cover, and Income Protection Cover About the Company At KIWI Children Services, we provide high-quality, therapeutic, and person-centred support for young people requiring specialist residential care and emotional support. Our approach is trauma-informed, human-first, and grounded in compassion, consistency, and relationship-based care. We are committed to creating safe and nurturing environments where young people can build confidence, develop independence, and achieve positive long-term outcomes. Our vision is to humanise health and social care services by placing people at the centre of everything we do. We are proud to be a clinician-centric organisation that values our teams, the young people we support, and the professionals we work alongside. Apply Now If you re organised, proactive, and passionate about supporting others, we d love to hear from you! Click Apply Now , and let s arrange a quick chat about this exciting opportunity. At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Jun 12, 2026
Full time
Location: Bristol Job Type: Full-time, Permanent Hours: 37.5 hours per week Salary: £38,000 £40,000 per year We are looking to recruit an experienced Deputy Registered Manager to join KIWI Children Services, part of the Catalyst Care Group family. This is an exciting opportunity for a passionate and driven Deputy Registered Manager to support the leadership of a specialist therapeutic residential service for young people with complex and high-level support needs. As a Deputy Registered Manager , you will play a key role in supporting the delivery of safe, trauma-informed, and high-quality care within a nurturing residential environment. This Deputy Registered Manager opportunity is ideal for someone looking to further develop their leadership career within children s residential care while making a meaningful difference in the lives of young people. About the Role As a Deputy Registered Manager , you will support the Registered Manager in leading the day-to-day operations of the home, ensuring high standards of care, compliance, safeguarding, and staff performance are maintained at all times. The Deputy Registered Manager will provide visible leadership across the service, support staff development, oversee operational processes, and ensure young people receive consistent, compassionate, and high-quality care. You will deputise for the Registered Manager when required and play an active role in driving service quality, staff wellbeing, safeguarding practices, and positive outcomes for children and young people. This role is ideal for an experienced senior residential support worker, team leader, or deputy manager who is ready to take the next step in their leadership journey. Key Responsibilities Support the Registered Manager with the operational leadership and day-to-day management of the home Provide visible, values-led leadership and deputise for the Registered Manager when required Lead, supervise, coach, and support Residential Support Workers to maintain a positive and high-performing team culture Oversee rota planning and staffing coordination to ensure safe and effective care delivery Maintain high safeguarding standards and ensure care plans and risk assessments are accurate, child-centred, and regularly reviewed Support quality assurance processes, audits, compliance monitoring, and regulatory requirements Promote trauma-informed and therapeutic approaches across the service Build and maintain positive relationships with families, professionals, and external agencies Contribute to multi-agency meetings, reviews, and care planning processes Support young people with complex needs, emotional regulation, and behavioural challenges Promote equality, diversity, inclusion, and positive outcomes for young people About You Level 5 Diploma in Leadership and Management for Children and Young People, or willingness to work towards it Relevant professional qualification or degree desirable, such as Social Work, Nursing, or Learning Disabilities Minimum 2 years experience within a children s residential care setting Previous experience supervising staff, leading shifts, or supporting operational management Strong understanding of safeguarding, child protection, and children s home regulations Knowledge of Ofsted frameworks and multi-agency working practices Experience supporting young people with complex needs and challenging behaviours Strong leadership, communication, organisational, and IT skills Positive, resilient, and solution-focused approach Full UK driving licence Benefits Competitive salary with enhanced pay for on-call duties Funded qualifications and clear career progression opportunities Regular supervision, support, and wellbeing initiatives Enhanced holiday allowance, including an extra day for your birthday and four additional wellness days per year Employee Assistance Programme and Health Cash Plan Retail discount scheme, gym discounts, and Cycle to Work scheme Workplace pension scheme Group Life Insurance, Critical Illness Cover, and Income Protection Cover About the Company At KIWI Children Services, we provide high-quality, therapeutic, and person-centred support for young people requiring specialist residential care and emotional support. Our approach is trauma-informed, human-first, and grounded in compassion, consistency, and relationship-based care. We are committed to creating safe and nurturing environments where young people can build confidence, develop independence, and achieve positive long-term outcomes. Our vision is to humanise health and social care services by placing people at the centre of everything we do. We are proud to be a clinician-centric organisation that values our teams, the young people we support, and the professionals we work alongside. Apply Now If you re organised, proactive, and passionate about supporting others, we d love to hear from you! Click Apply Now , and let s arrange a quick chat about this exciting opportunity. At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
HR Advisor Location: Coventry CV4 and home working Salary: Up to 37,500 Benefits: Hybrid working, 38 days holiday inc Bank Holidays, BUPA, employee assistance programme, onsite parking and enhanced pension scheme We are working on behalf of an outstanding employer who are recruiting an experienced HR Advisor. In this role you will be joining a team of 5, which will be focused on delivering the new 5-year HR strategy to empower and engage with all colleagues and stakeholders. As a HR Advisor, you will be expected to hit the ground running and work independently to take ownership of the role and managing complex casework. You will be responsible for providing advice on all HR matters with colleagues. As part of your role, you will be able to quickly build strong relationships with managers and employees and be the key point of contact for guidance. You will provide professional, pragmatic employee relations advice, supporting fair and consistent HR management practices across the organisation. You will be able to think on your feet, be solutions focused and results driven whilst also balancing long term thinking with delivering everyday operational excellence. You will provide support to the HR Business Partner. You will manage a varied ER caseload, recruitment activity, coach and guide managers through complex matters, and work closely with the HR Business Partner and HR Advisor to deliver a high-quality, compliant HR service. The working hours for this role are full time Monday to Thursday 8.30am until 4.30pm and Friday 8.30am until 3.30pm. The role is hybrid working which will typically be 3 days office based and 2 days home based, this can be flexible dependent on business needs. This role has a 35 hour working week. The business core hours are 10-3 each day, with working hours agreed in advance with line subject to operational needs (operational hours are start-time between 8:30 to 9:00 with finish time 4:00 to 4:30. The business has a hybrid working policy with flexibility to work 1 or 2 days a week from home dependent on operational requirements. There are 2 open vacancies (x1 permanent contract and x1 2 year fixed term contract) available. Role and responsibilities: As a HR Advisor, you will be responsible for providing high-quality, timely HR advice to managers and colleagues through in-person, online, and telephone interactions Manage a range of employee relations casework, including absence management, disciplinary, grievance, capability, performance management, and probation reviews. Manage all aspects of case work, including complex cases Work closely with coaching, guiding and training managers, empowering them to make decisions, enabling them to manage their people effectively and support with handling sensitive conversations. Act as a deputy for the HR Business Partner in formal meetings such as disciplinaries, grievances, and absence reviews, providing procedural guidance and professional advice. Prepare formal HR documentation, including disciplinary and grievance correspondence, absence review letters, maternity documentation, and other ER-related materials, ensuring compliance with policy, employment law and best practice. Maintain accurate and up-to-date case files, ensuring confidentiality and compliance with GDPR and ACAS best practice. Demonstrate daily competent working knowledge of employment law, ensuring you remain up to date with all legislative changes Analyse ER casework trends and provide insights from employee data to improve processes Oversee effective recruitment end to end including advertising, shortlisting, interview schedules, completing right to work checks, prepare contracts and onboarding. Support the design and delivery of training, particularly on employee relations and HR management topics. Conduct medical discussion meetings with managers and colleagues to explore reasonable adjustments and support needs. Prepare Occupational Health referrals and follow up on recommendations as required. Working with key stakeholders internally and externally Skills and experience required: Previous demonstrable experience as a HR Advisor, HR Officer or People Advisor essential Proven demonstrable experience handing complex employee relations casework essential CIPD qualified (Level 5 or above) or equivalent experience Exceptional relationship building, communication, influencing and diplomacy skills Ability to work collaboratively as a team Solutions orientated mind-set Ability to work accurately at pace and cope with ambiguity Strong stakeholder management experience and the ability to deliver difficult messages Benefits: 38 days annual leave including Bank Holidays Enhanced pension scheme Onsite parking BUPA cash plan Hybrid working Employee assistance programme Interviews are scheduled for 17th June 2026. If you are looking for an exciting new role within HR to work collaboratively in a unique environment then please apply for this HR Advisor opportunity.
Jun 12, 2026
Full time
HR Advisor Location: Coventry CV4 and home working Salary: Up to 37,500 Benefits: Hybrid working, 38 days holiday inc Bank Holidays, BUPA, employee assistance programme, onsite parking and enhanced pension scheme We are working on behalf of an outstanding employer who are recruiting an experienced HR Advisor. In this role you will be joining a team of 5, which will be focused on delivering the new 5-year HR strategy to empower and engage with all colleagues and stakeholders. As a HR Advisor, you will be expected to hit the ground running and work independently to take ownership of the role and managing complex casework. You will be responsible for providing advice on all HR matters with colleagues. As part of your role, you will be able to quickly build strong relationships with managers and employees and be the key point of contact for guidance. You will provide professional, pragmatic employee relations advice, supporting fair and consistent HR management practices across the organisation. You will be able to think on your feet, be solutions focused and results driven whilst also balancing long term thinking with delivering everyday operational excellence. You will provide support to the HR Business Partner. You will manage a varied ER caseload, recruitment activity, coach and guide managers through complex matters, and work closely with the HR Business Partner and HR Advisor to deliver a high-quality, compliant HR service. The working hours for this role are full time Monday to Thursday 8.30am until 4.30pm and Friday 8.30am until 3.30pm. The role is hybrid working which will typically be 3 days office based and 2 days home based, this can be flexible dependent on business needs. This role has a 35 hour working week. The business core hours are 10-3 each day, with working hours agreed in advance with line subject to operational needs (operational hours are start-time between 8:30 to 9:00 with finish time 4:00 to 4:30. The business has a hybrid working policy with flexibility to work 1 or 2 days a week from home dependent on operational requirements. There are 2 open vacancies (x1 permanent contract and x1 2 year fixed term contract) available. Role and responsibilities: As a HR Advisor, you will be responsible for providing high-quality, timely HR advice to managers and colleagues through in-person, online, and telephone interactions Manage a range of employee relations casework, including absence management, disciplinary, grievance, capability, performance management, and probation reviews. Manage all aspects of case work, including complex cases Work closely with coaching, guiding and training managers, empowering them to make decisions, enabling them to manage their people effectively and support with handling sensitive conversations. Act as a deputy for the HR Business Partner in formal meetings such as disciplinaries, grievances, and absence reviews, providing procedural guidance and professional advice. Prepare formal HR documentation, including disciplinary and grievance correspondence, absence review letters, maternity documentation, and other ER-related materials, ensuring compliance with policy, employment law and best practice. Maintain accurate and up-to-date case files, ensuring confidentiality and compliance with GDPR and ACAS best practice. Demonstrate daily competent working knowledge of employment law, ensuring you remain up to date with all legislative changes Analyse ER casework trends and provide insights from employee data to improve processes Oversee effective recruitment end to end including advertising, shortlisting, interview schedules, completing right to work checks, prepare contracts and onboarding. Support the design and delivery of training, particularly on employee relations and HR management topics. Conduct medical discussion meetings with managers and colleagues to explore reasonable adjustments and support needs. Prepare Occupational Health referrals and follow up on recommendations as required. Working with key stakeholders internally and externally Skills and experience required: Previous demonstrable experience as a HR Advisor, HR Officer or People Advisor essential Proven demonstrable experience handing complex employee relations casework essential CIPD qualified (Level 5 or above) or equivalent experience Exceptional relationship building, communication, influencing and diplomacy skills Ability to work collaboratively as a team Solutions orientated mind-set Ability to work accurately at pace and cope with ambiguity Strong stakeholder management experience and the ability to deliver difficult messages Benefits: 38 days annual leave including Bank Holidays Enhanced pension scheme Onsite parking BUPA cash plan Hybrid working Employee assistance programme Interviews are scheduled for 17th June 2026. If you are looking for an exciting new role within HR to work collaboratively in a unique environment then please apply for this HR Advisor opportunity.
Job Description: Head of Research Operations (College of Medicine and Health) Post title and post number - Head of Research Operations College/Budget Centre - Research Strategy & Services Division Terms and Conditions - Administrative and Other Related Academic staff Job Family Framework - Managerial Grade - Grade 9 Salary Range - £58,225 - £67,468 (with potential to consider up to £73,708) Background The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University's resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University's objectives, and helping everyone to understand the broader context within which we work. Department overview The University has a bold vision to build upon the success of REF2021 by continuing to enhance research performance across awards, outputs, income, and impact. At the core of this endeavour lies the Research Strategy & Services Division (RSSD), a newly established department focused on catalysing the University's Birmingham 2030 research ambitions. Role Summary The Head of Research Operations (College of Medicine & Health) is a pivotal role within the RSSD, responsible for leading a CMH research support function, working in close collaboration with the wider Division and academic and Professional Services colleagues in the College. Reporting to the Assistant Director RSSD, the Head of Research Operations will lead a team of expert practitioners that deliver a portfolio of research support activities, including research development & facilitation, proposal drafting, budget preparation, compliance, and contracts negotiation. The successful candidate will provide visible and proactive leadership, ensuring regular face-to-face engagement to build trust, foster collaboration, and offer hands-on support to team members. They will create an environment where individuals feel valued and empowered, balancing strategic oversight with day-to-day guidance. Being present and accessible, the leader will strengthen team cohesion and drive performance. In addition, they will develop strong internal and external networks across the University and beyond, positioning the team as a trusted partner in delivering high-quality research support. Organograms RSSD: College Hub (Medicine and Health) RSSD: High level Structure Reporting to the Assistant Director RSSD, the Head of Research Operations leads one of our four College Hub Research Support teams, encompassing all aspects of pre-award research support, due diligence, grants set up, and contracts. The Head of Research Operations is a core member of a wider, integrated research leadership team that works collectively across the full lifecycle of research activity. Working in close partnership with the Head of Research Strategy & Development, the Head of Post Award, the Trusted Research team, and the Research Ethics, Governance and Integrity team, the role contributes to a seamless, end-to-end approach to research support that brings together strategic development, operational delivery, and proportionate oversight of risk and compliance. This collaborative environment provides significant scope to shape creative and effective approaches across the research pathway - from proposal development through to the management of complex awards and contracts - while contributing to the design of efficient, sustainable processes and systems. As part of a supportive and high-performing leadership community, the role also offers strong opportunities for professional growth and career development, alongside the chance to make a tangible institutional impact. The RSSD is committed to a collaborative and open culture, and the Head of Research Operations will benefit from this and will embed this same culture within their College Hub Research Support team to ensure that colleagues are supported and work collectively. They will form part of the RSSD College Hubs Senior Leadership Team and the Extended Leadership Group for the wider Research Strategy & Services Division. Being approachable and open to staff within the RSSD and the wider University is a key element of the role, reflecting the collaborative approach that is essential to effective research support. Key internal stakeholders include academics, College Heads of Department, School Heads of Research and College Deputy Director of Operations for Research Support. The Head of Research Operations will also have the opportunity to develop relationships with strategic partners, funders and HEIs from across the sector. Main duties: Working with your Research Support Managers, lead a Research Support Team of c25 research support professionals to effectively manage and agree prioritisation of workload across all aspects of pre-award research support including: research development; research facilitation and support for proposal drafting; budget preparation and costing; compliance with funder terms and conditions; submissions to funder; regulatory compliance and trusted research, including due diligence on partners and funders and referrals for export control; grant set up; negotiation and agreement of research contracts and research-related agreements. Ensure timely monitoring and reporting to senior colleagues in RSSD and the College of key performance indicators including grant applications, awards, contribution, success rates and contracts clearance levels. Develop and lead innovations in research support that seek to enhance these measures and ensure that the impact of service innovations is clearly understood, that systemic issues are recognised and addressed, teams are supported to effectively deliver, and services are continually improved. As a contracts signatory for the University, ensure that there is a clear negotiating framework for all research and research related contracts, that is regularly reviewed and updated, which supports the negotiation of all agreements relating to research, ensuring that this includes appropriate provision for the protection of Intellectual Property, the effective transfer and protection of data including highly sensitive data, the right to publish academic work, and the recovery of appropriate funds to support research to support the overall financial position of the Colleges and University. Developing staff within the team to do the same, ensuring a strong, proportionate and risk-based approach to research contracting at the University. These agreements will include: industry-funded contract research, collaboration agreements, material transfer agreements, confidentiality/non-disclosure agreements and will also include trials specific agreements such as sponsorship agreements, and site agreements. To support teams with the more complex research applications and contracts as and when required, leading on such projects whilst providing team members the opportunity to develop their own skills in this regard via close working and ongoing mentorship in a culture of continuous professional development. Develop strong external networks across the Russell Group, professional bodies and wider sector to ensure the delivery of best practice at Birmingham. Empower the team to do the same, ensuring that the University is well connected and influential with major funders, partners, and collaborators from public sector, industry and policy organisations. Develop and embed a strong culture of collaboration, information and data sharing, and symbiotic working across the team to provide an agile, responsive and customer-focused service to researchers, external partners, and funders, to support the research ambitions of the College and the wider University in line with the Strategic Framework. Be responsible for HR matters within the team, leading and developing staff and ensuring that the recruitment, development and retention of highly capable staff is supported by clear development/career plans and performance processes and providing active support for, and leadership of, EDI matters. Bring innovative and creative solutions to the work of the Research Strategy & Services Division and working across the other RSSD Hubs to embed best practice, consistent and effective ways of working and to lead programmes of change. Act as an ambassador for the University, upholding and promoting the University's values and interests and deputising for the Deputy Director as required in high level delegations to campus from senior, board level representatives of major funders and partners ensuring that the University builds strong and effective partnerships in the pursuit of research income, impact, and influence. . click apply for full job details
Jun 12, 2026
Full time
Job Description: Head of Research Operations (College of Medicine and Health) Post title and post number - Head of Research Operations College/Budget Centre - Research Strategy & Services Division Terms and Conditions - Administrative and Other Related Academic staff Job Family Framework - Managerial Grade - Grade 9 Salary Range - £58,225 - £67,468 (with potential to consider up to £73,708) Background The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University's resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University's objectives, and helping everyone to understand the broader context within which we work. Department overview The University has a bold vision to build upon the success of REF2021 by continuing to enhance research performance across awards, outputs, income, and impact. At the core of this endeavour lies the Research Strategy & Services Division (RSSD), a newly established department focused on catalysing the University's Birmingham 2030 research ambitions. Role Summary The Head of Research Operations (College of Medicine & Health) is a pivotal role within the RSSD, responsible for leading a CMH research support function, working in close collaboration with the wider Division and academic and Professional Services colleagues in the College. Reporting to the Assistant Director RSSD, the Head of Research Operations will lead a team of expert practitioners that deliver a portfolio of research support activities, including research development & facilitation, proposal drafting, budget preparation, compliance, and contracts negotiation. The successful candidate will provide visible and proactive leadership, ensuring regular face-to-face engagement to build trust, foster collaboration, and offer hands-on support to team members. They will create an environment where individuals feel valued and empowered, balancing strategic oversight with day-to-day guidance. Being present and accessible, the leader will strengthen team cohesion and drive performance. In addition, they will develop strong internal and external networks across the University and beyond, positioning the team as a trusted partner in delivering high-quality research support. Organograms RSSD: College Hub (Medicine and Health) RSSD: High level Structure Reporting to the Assistant Director RSSD, the Head of Research Operations leads one of our four College Hub Research Support teams, encompassing all aspects of pre-award research support, due diligence, grants set up, and contracts. The Head of Research Operations is a core member of a wider, integrated research leadership team that works collectively across the full lifecycle of research activity. Working in close partnership with the Head of Research Strategy & Development, the Head of Post Award, the Trusted Research team, and the Research Ethics, Governance and Integrity team, the role contributes to a seamless, end-to-end approach to research support that brings together strategic development, operational delivery, and proportionate oversight of risk and compliance. This collaborative environment provides significant scope to shape creative and effective approaches across the research pathway - from proposal development through to the management of complex awards and contracts - while contributing to the design of efficient, sustainable processes and systems. As part of a supportive and high-performing leadership community, the role also offers strong opportunities for professional growth and career development, alongside the chance to make a tangible institutional impact. The RSSD is committed to a collaborative and open culture, and the Head of Research Operations will benefit from this and will embed this same culture within their College Hub Research Support team to ensure that colleagues are supported and work collectively. They will form part of the RSSD College Hubs Senior Leadership Team and the Extended Leadership Group for the wider Research Strategy & Services Division. Being approachable and open to staff within the RSSD and the wider University is a key element of the role, reflecting the collaborative approach that is essential to effective research support. Key internal stakeholders include academics, College Heads of Department, School Heads of Research and College Deputy Director of Operations for Research Support. The Head of Research Operations will also have the opportunity to develop relationships with strategic partners, funders and HEIs from across the sector. Main duties: Working with your Research Support Managers, lead a Research Support Team of c25 research support professionals to effectively manage and agree prioritisation of workload across all aspects of pre-award research support including: research development; research facilitation and support for proposal drafting; budget preparation and costing; compliance with funder terms and conditions; submissions to funder; regulatory compliance and trusted research, including due diligence on partners and funders and referrals for export control; grant set up; negotiation and agreement of research contracts and research-related agreements. Ensure timely monitoring and reporting to senior colleagues in RSSD and the College of key performance indicators including grant applications, awards, contribution, success rates and contracts clearance levels. Develop and lead innovations in research support that seek to enhance these measures and ensure that the impact of service innovations is clearly understood, that systemic issues are recognised and addressed, teams are supported to effectively deliver, and services are continually improved. As a contracts signatory for the University, ensure that there is a clear negotiating framework for all research and research related contracts, that is regularly reviewed and updated, which supports the negotiation of all agreements relating to research, ensuring that this includes appropriate provision for the protection of Intellectual Property, the effective transfer and protection of data including highly sensitive data, the right to publish academic work, and the recovery of appropriate funds to support research to support the overall financial position of the Colleges and University. Developing staff within the team to do the same, ensuring a strong, proportionate and risk-based approach to research contracting at the University. These agreements will include: industry-funded contract research, collaboration agreements, material transfer agreements, confidentiality/non-disclosure agreements and will also include trials specific agreements such as sponsorship agreements, and site agreements. To support teams with the more complex research applications and contracts as and when required, leading on such projects whilst providing team members the opportunity to develop their own skills in this regard via close working and ongoing mentorship in a culture of continuous professional development. Develop strong external networks across the Russell Group, professional bodies and wider sector to ensure the delivery of best practice at Birmingham. Empower the team to do the same, ensuring that the University is well connected and influential with major funders, partners, and collaborators from public sector, industry and policy organisations. Develop and embed a strong culture of collaboration, information and data sharing, and symbiotic working across the team to provide an agile, responsive and customer-focused service to researchers, external partners, and funders, to support the research ambitions of the College and the wider University in line with the Strategic Framework. Be responsible for HR matters within the team, leading and developing staff and ensuring that the recruitment, development and retention of highly capable staff is supported by clear development/career plans and performance processes and providing active support for, and leadership of, EDI matters. Bring innovative and creative solutions to the work of the Research Strategy & Services Division and working across the other RSSD Hubs to embed best practice, consistent and effective ways of working and to lead programmes of change. Act as an ambassador for the University, upholding and promoting the University's values and interests and deputising for the Deputy Director as required in high level delegations to campus from senior, board level representatives of major funders and partners ensuring that the University builds strong and effective partnerships in the pursuit of research income, impact, and influence. . click apply for full job details
Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar? Do you have leadership or team supervising experience? A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Practitioner, Programme Deputy. The role: As Recovery Practitioner, Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London. You will support volunteers, peer mentors and befrienders. Support the Programme Manager with the day-to-day running of the recovery service. Ensure safe, structured and effective service delivery. Build supportive and professional relationships with residents. Provide key working support, helping residents identify and achieve their goals. Support the induction of new residents, ensuring a welcoming and structured onboarding experience. Essential criteria Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). Demonstrable track record supervising or supporting staff in a similar setting. Experience delivering structured support, recovery programmes, or key working. Knowledge of safeguarding, risk management, and supported housing. Experience supporting individuals towards independent living. Salary: £36,000 Closing date: 29th May If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jun 12, 2026
Full time
Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar? Do you have leadership or team supervising experience? A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Practitioner, Programme Deputy. The role: As Recovery Practitioner, Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London. You will support volunteers, peer mentors and befrienders. Support the Programme Manager with the day-to-day running of the recovery service. Ensure safe, structured and effective service delivery. Build supportive and professional relationships with residents. Provide key working support, helping residents identify and achieve their goals. Support the induction of new residents, ensuring a welcoming and structured onboarding experience. Essential criteria Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). Demonstrable track record supervising or supporting staff in a similar setting. Experience delivering structured support, recovery programmes, or key working. Knowledge of safeguarding, risk management, and supported housing. Experience supporting individuals towards independent living. Salary: £36,000 Closing date: 29th May If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar? Do you have leadership or team supervising experience? A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Programme Deputy. The role: As Recovery Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London. You will support volunteers, peer mentors and befrienders. Support the Programme Manager with the day-to-day running of the recovery service. Ensure safe, structured and effective service delivery. Build supportive and professional relationships with residents. Provide key working support, helping residents identify and achieve their goals. Support the induction of new residents, ensuring a welcoming and structured onboarding experience. Essential criteria Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). Demonstrable track record supervising or supporting staff in a similar setting. Experience delivering structured support, recovery programmes, or key working. Knowledge of safeguarding, risk management, and supported housing. Experience supporting individuals towards independent living. Salary: £36,000 Closing date: 29th May If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Jun 12, 2026
Full time
Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar? Do you have leadership or team supervising experience? A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Programme Deputy. The role: As Recovery Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London. You will support volunteers, peer mentors and befrienders. Support the Programme Manager with the day-to-day running of the recovery service. Ensure safe, structured and effective service delivery. Build supportive and professional relationships with residents. Provide key working support, helping residents identify and achieve their goals. Support the induction of new residents, ensuring a welcoming and structured onboarding experience. Essential criteria Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). Demonstrable track record supervising or supporting staff in a similar setting. Experience delivering structured support, recovery programmes, or key working. Knowledge of safeguarding, risk management, and supported housing. Experience supporting individuals towards independent living. Salary: £36,000 Closing date: 29th May If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
1. Ensuring all school buildings and grounds are cleaned to agreed standards and specifications, including: Supervision of the school cleaning staff, establishing cleaning schedules, instructing and monitoring in appropriate cleaning methods including safe use of equipment/ machinery/cleaning agents whilst ensuring cleaners are aware of and comply with associated health and safety requirements. Personally undertaking agreed cleaning tasks not included in the school's cleaning specification Assisting in the maintenance of a litter free environment in accordance with the Code of Practice Arranging for emergency cleaning and removal of graffiti Arranging the cleaning of laundry items. 2. Ensuring the maintenance of all school buildings, grounds and utilities and ensuring that any repairs are properly and promptly carried out, including : Operating an agreed programme of planned preventative maintenance Personally undertaking minor repairs and maintenance tasks which are within the postholder's competence and identified as such within the maintenance specification, arranging for other repairs to be carried out under the building maintenance contract, organising emergency response to vandalism damage In liaison with the Line Manager or designated deputy, reporting on, arranging an overseeing any alterations, redecoration, building and maintenance works and specialised repair work Ensuring maintenance of the heating systems, ensuring adequate fuel levels are maintained and that frost protection system is operating as required for efficient maintenance of adequate heating and hot water provision Checking that the premises are at the correct temperature at designated times and that adequate hot water is available, monitoring and taking appropriate action where necessary Replacing fluorescent tubes, starters, diffusers, lightbulbs and shades Maintaining a location plan of all turn valves or switches for utilities, ensuring clear access and good working order Ensuring drains and gullies are free flowing and clean Removing snow and other obstructions from main entrances, steps, paths etc maintaining adequate stocks of salt and sand Preventing unauthorised/unsafe parking on the school site Where school is equipped with a swimming pool, ensuring this is maintained in good order and kept clean and safe. JD and PS Template - October 2015 Page 2 of 5 3. Keeping all grounds and buildings secure, including: Acting as a key-holder and controlling site keys, routine and non-routine opening Liaising with security officers Reporting as appropriate any breaches of security and ensuring that any resultant damage is remedied properly and promptly Locking and unlocking internal and external doors as required, activating, de-activating and testing automated alarm and bell systems. 4. Undertaking various porterage, administrative and letting duties, including: Undertaking/arranging for the safe storing and moving of items of furniture, equipment and provisions as required. May be required to transport dinner money float Receiving and directing as appropriate all deliveries for the school, assisting in the reception and vetting of visitors, dealing with or referring enquiries as appropriate Maintaining stocks of materials, protective clothing and equipment as required Keeping up-to-date records, inventories and forms as required Assisting in the agreed procedures relating to lettings/functions on school premises, and for their use as polling stations if applicable Being a member of the Premises Committee of the Governing Body if required to do so, attending meetings as necessary May have line manager responsibilities for small team of premises staff, formulating and operating rotas to ensure that premises staff are available at all times whilst minimising premium rate payments May be required to control, manage and operate school minibus May be required to transport monies to and from the bank, and deliver and collect small items in the locality of the school 5. Ensuring compliance with all health and safety regulations in respect of matters affecting cleanliness, security and maintenance of all school buildings and grounds, including: Ensuring compliance by periodic inspection of all areas Ensuring that appropriate signs and notices have been displayed Ensuring that hazards are removed Ensuring that fire exits are accessible and that fire fighting equipment is correctly Positioned and serviced Ensuring that first aid equipment and supplies are correctly maintained and readily available. Ensuring that other staff at the school are aware of their responsibilities as appropriate Notifying appropriate agencies via the line manager where there is a pest or vermin problem and dealing with the problem as directed May undertake the annual testing of electrical equipment in the school after appropriate training.
Jun 12, 2026
Full time
1. Ensuring all school buildings and grounds are cleaned to agreed standards and specifications, including: Supervision of the school cleaning staff, establishing cleaning schedules, instructing and monitoring in appropriate cleaning methods including safe use of equipment/ machinery/cleaning agents whilst ensuring cleaners are aware of and comply with associated health and safety requirements. Personally undertaking agreed cleaning tasks not included in the school's cleaning specification Assisting in the maintenance of a litter free environment in accordance with the Code of Practice Arranging for emergency cleaning and removal of graffiti Arranging the cleaning of laundry items. 2. Ensuring the maintenance of all school buildings, grounds and utilities and ensuring that any repairs are properly and promptly carried out, including : Operating an agreed programme of planned preventative maintenance Personally undertaking minor repairs and maintenance tasks which are within the postholder's competence and identified as such within the maintenance specification, arranging for other repairs to be carried out under the building maintenance contract, organising emergency response to vandalism damage In liaison with the Line Manager or designated deputy, reporting on, arranging an overseeing any alterations, redecoration, building and maintenance works and specialised repair work Ensuring maintenance of the heating systems, ensuring adequate fuel levels are maintained and that frost protection system is operating as required for efficient maintenance of adequate heating and hot water provision Checking that the premises are at the correct temperature at designated times and that adequate hot water is available, monitoring and taking appropriate action where necessary Replacing fluorescent tubes, starters, diffusers, lightbulbs and shades Maintaining a location plan of all turn valves or switches for utilities, ensuring clear access and good working order Ensuring drains and gullies are free flowing and clean Removing snow and other obstructions from main entrances, steps, paths etc maintaining adequate stocks of salt and sand Preventing unauthorised/unsafe parking on the school site Where school is equipped with a swimming pool, ensuring this is maintained in good order and kept clean and safe. JD and PS Template - October 2015 Page 2 of 5 3. Keeping all grounds and buildings secure, including: Acting as a key-holder and controlling site keys, routine and non-routine opening Liaising with security officers Reporting as appropriate any breaches of security and ensuring that any resultant damage is remedied properly and promptly Locking and unlocking internal and external doors as required, activating, de-activating and testing automated alarm and bell systems. 4. Undertaking various porterage, administrative and letting duties, including: Undertaking/arranging for the safe storing and moving of items of furniture, equipment and provisions as required. May be required to transport dinner money float Receiving and directing as appropriate all deliveries for the school, assisting in the reception and vetting of visitors, dealing with or referring enquiries as appropriate Maintaining stocks of materials, protective clothing and equipment as required Keeping up-to-date records, inventories and forms as required Assisting in the agreed procedures relating to lettings/functions on school premises, and for their use as polling stations if applicable Being a member of the Premises Committee of the Governing Body if required to do so, attending meetings as necessary May have line manager responsibilities for small team of premises staff, formulating and operating rotas to ensure that premises staff are available at all times whilst minimising premium rate payments May be required to control, manage and operate school minibus May be required to transport monies to and from the bank, and deliver and collect small items in the locality of the school 5. Ensuring compliance with all health and safety regulations in respect of matters affecting cleanliness, security and maintenance of all school buildings and grounds, including: Ensuring compliance by periodic inspection of all areas Ensuring that appropriate signs and notices have been displayed Ensuring that hazards are removed Ensuring that fire exits are accessible and that fire fighting equipment is correctly Positioned and serviced Ensuring that first aid equipment and supplies are correctly maintained and readily available. Ensuring that other staff at the school are aware of their responsibilities as appropriate Notifying appropriate agencies via the line manager where there is a pest or vermin problem and dealing with the problem as directed May undertake the annual testing of electrical equipment in the school after appropriate training.
IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained
Jun 12, 2026
Full time
IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained
Job Title: Assistant Manager Salary for Assistant Manager: £35,056 starting salary + EOY bonus (Realistic 1st year ote up to £40k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelerator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelerate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks' scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI's is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager's absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity!
Jun 12, 2026
Full time
Job Title: Assistant Manager Salary for Assistant Manager: £35,056 starting salary + EOY bonus (Realistic 1st year ote up to £40k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelerator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelerate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks' scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI's is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager's absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity!
What you'll be doing As Deputy Director of Parliamentary Safety, you'll play a pivotal leadership role within the Parliamentary Safety Team (PST), helping to shape and deliver the strategic direction for safety across the UK Parliament. Working at the heart of the House of Commons, you'll operate in a uniquely complex and high-profile environment, ensuring that safety is embedded consistently, proportionately and effectively across both Houses. This is an exciting opportunity to influence safety culture at scale, supporting a major transformation programme in one of the most recognisable institutions in the world.Reporting to the Director of Parliamentary Safety, you will lead the development and implementation of the Parliamentary Safety Strategy and oversee the operational, construction and assurance safety teams. You'll be responsible for driving excellence in the Safety Management System, ensuring alignment with ISO 45001, and embedding robust health and safety arrangements across the organisation. Acting as a visible and influential leader, you'll work closely with senior stakeholders, providing expert advice, strengthening governance, and ensuring safety remains a clear and consistent priority.This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office. Find out more about working at the House of Commons. Why Join us? In addition to your salary, we offer an attractive range of benefits including but not limited to: Generous annual leave starting at 30 days and increasing to 35 after one full working year. Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns. What we're looking for. Qualifications: A relevant professional qualification, such as NEBOSH Diploma, NVQ Level 5/6 in Safety or degree in a safety related discipline and significant experience in construction and/or facilities management areas. CMIOSH certification or working towards/ equivalent. Experience of successfully managing relevant ISO systems e.g. ISO:45001. ISO accredited Internal Auditor or willingness to obtain within the first year.Ability to build strong collaborative partnerships at all levels and create a teamwork environment to achieve organisational goals, taking the initiative as required and upholding and embedding the principles of equality, diversity, and inclusion at all times.Significant experience of leading and managing a large team in a complex, multi-site organisation and successful leadership of a professional multi-disciplinary safety team.Ability to communicate clearly, confidently and persuasively with people at all levels, both orally and in writing.Demonstrable experience of leading and driving process and operational improvement, collecting, analysing and presenting data in a compelling way to aid managerial decision making, developing and implementing proactive safety approaches, innovating, through the use of technology and delivering measurable and sustainable results.Demonstrable experience of managing stakeholders in a sensitive and political environment with the ability to understand their requirements and to provide effective solutions to meet these.How to ApplyCV & Supporting Statement - If you would like to apply for this role, please submit your anonymised CV and covering letter with an 500-word limit. More information on the application process can be foundhere: Application process - UK Parliament Additional InformationPlease ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement. Please note, the salary package for this role is expected to include a Market Sector Allowance in addition to the advertised salary range, with the exact amount to be confirmed.We may close the vacancy prior to the closing date stated due to a high volume of applications.
Jun 12, 2026
Full time
What you'll be doing As Deputy Director of Parliamentary Safety, you'll play a pivotal leadership role within the Parliamentary Safety Team (PST), helping to shape and deliver the strategic direction for safety across the UK Parliament. Working at the heart of the House of Commons, you'll operate in a uniquely complex and high-profile environment, ensuring that safety is embedded consistently, proportionately and effectively across both Houses. This is an exciting opportunity to influence safety culture at scale, supporting a major transformation programme in one of the most recognisable institutions in the world.Reporting to the Director of Parliamentary Safety, you will lead the development and implementation of the Parliamentary Safety Strategy and oversee the operational, construction and assurance safety teams. You'll be responsible for driving excellence in the Safety Management System, ensuring alignment with ISO 45001, and embedding robust health and safety arrangements across the organisation. Acting as a visible and influential leader, you'll work closely with senior stakeholders, providing expert advice, strengthening governance, and ensuring safety remains a clear and consistent priority.This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office. Find out more about working at the House of Commons. Why Join us? In addition to your salary, we offer an attractive range of benefits including but not limited to: Generous annual leave starting at 30 days and increasing to 35 after one full working year. Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns. What we're looking for. Qualifications: A relevant professional qualification, such as NEBOSH Diploma, NVQ Level 5/6 in Safety or degree in a safety related discipline and significant experience in construction and/or facilities management areas. CMIOSH certification or working towards/ equivalent. Experience of successfully managing relevant ISO systems e.g. ISO:45001. ISO accredited Internal Auditor or willingness to obtain within the first year.Ability to build strong collaborative partnerships at all levels and create a teamwork environment to achieve organisational goals, taking the initiative as required and upholding and embedding the principles of equality, diversity, and inclusion at all times.Significant experience of leading and managing a large team in a complex, multi-site organisation and successful leadership of a professional multi-disciplinary safety team.Ability to communicate clearly, confidently and persuasively with people at all levels, both orally and in writing.Demonstrable experience of leading and driving process and operational improvement, collecting, analysing and presenting data in a compelling way to aid managerial decision making, developing and implementing proactive safety approaches, innovating, through the use of technology and delivering measurable and sustainable results.Demonstrable experience of managing stakeholders in a sensitive and political environment with the ability to understand their requirements and to provide effective solutions to meet these.How to ApplyCV & Supporting Statement - If you would like to apply for this role, please submit your anonymised CV and covering letter with an 500-word limit. More information on the application process can be foundhere: Application process - UK Parliament Additional InformationPlease ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement. Please note, the salary package for this role is expected to include a Market Sector Allowance in addition to the advertised salary range, with the exact amount to be confirmed.We may close the vacancy prior to the closing date stated due to a high volume of applications.
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
Jun 11, 2026
Full time
Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? As a Deputy Manager for our client, you will be at the very centre of the customer and team experience. Taking accountability for the centre in the absence of the General Manager. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry evidence of delivering on financial targets, driving business and sales a passion for people including experience of coaching and developing your team be fanatical about customer service have ambition for success be willing to work nights and weekends Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend
About the Investment Team The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants. The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve. About this role We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus. We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. We believe the strength of our approach resides in three things: Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact. Offering tailored advice to charity leaders' most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience. Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities' commitment to disadvantaged young people and the influence we have on their development. Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. I look forward to hearing from you. Sebastien Ergas Portfolio Director Key responsibilities Finding high potential charities and non-profit partners for our portfolio Identifying potential charitable organisations for investment Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners - covering leadership and governance, and their impact, scale, and partnership potential; Modelling from first contact of origination, our approach to engaged and trust-based investment management support; Developing and presenting high quality investment propositions to our Investment Committee. Managing partnerships with portfolio partners Managing relationships with partner Chairs and CEOs Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee Escalating key risks on performance, leadership and safeguarding Conducting annual partnership review with Sector Leads and partner CEOs Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements. Supporting portfolio partners Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: clarify theory of change, define long term ambition, develop growth strategy achieve a step change in the delivery and performance management of outcomes, strengthen leadership (individual and collective) and governance capabilities, develop path to scale, build financial resilience; Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression; Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner's activities and do not distract or undermine their core work; Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale; Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director. Support to Impetus Developing expertise about "what works" in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature; Contributing insights and learning from portfolio work to inform Impetus' strategy, model and delivery; Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion) Contribute towards Impetus' public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives. Person specification Essential A commitment to Impetus' mission. Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. A talent for strategic thinking around complex issues. Strong financial acumen and analytical skills. Understanding of impact measurement and evaluation fundamentals. Tenacity and initiative. Ability to flex personal style to needs of charity and leadership. Growth mind-set to seek out and act on feedback. Proven ability to work independently, and to exercise good judgment. Strong planning and time management skills. Interest in partnering closely with charities that are doing what it takes to get better. A commitment to equity, diversity and inclusion. If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway. Desirable Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity. Experience in consulting . click apply for full job details
Jun 11, 2026
Full time
About the Investment Team The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants. The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve. About this role We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus. We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. We believe the strength of our approach resides in three things: Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact. Offering tailored advice to charity leaders' most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience. Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities' commitment to disadvantaged young people and the influence we have on their development. Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. I look forward to hearing from you. Sebastien Ergas Portfolio Director Key responsibilities Finding high potential charities and non-profit partners for our portfolio Identifying potential charitable organisations for investment Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners - covering leadership and governance, and their impact, scale, and partnership potential; Modelling from first contact of origination, our approach to engaged and trust-based investment management support; Developing and presenting high quality investment propositions to our Investment Committee. Managing partnerships with portfolio partners Managing relationships with partner Chairs and CEOs Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee Escalating key risks on performance, leadership and safeguarding Conducting annual partnership review with Sector Leads and partner CEOs Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements. Supporting portfolio partners Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: clarify theory of change, define long term ambition, develop growth strategy achieve a step change in the delivery and performance management of outcomes, strengthen leadership (individual and collective) and governance capabilities, develop path to scale, build financial resilience; Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression; Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner's activities and do not distract or undermine their core work; Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale; Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director. Support to Impetus Developing expertise about "what works" in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature; Contributing insights and learning from portfolio work to inform Impetus' strategy, model and delivery; Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion) Contribute towards Impetus' public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives. Person specification Essential A commitment to Impetus' mission. Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. A talent for strategic thinking around complex issues. Strong financial acumen and analytical skills. Understanding of impact measurement and evaluation fundamentals. Tenacity and initiative. Ability to flex personal style to needs of charity and leadership. Growth mind-set to seek out and act on feedback. Proven ability to work independently, and to exercise good judgment. Strong planning and time management skills. Interest in partnering closely with charities that are doing what it takes to get better. A commitment to equity, diversity and inclusion. If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway. Desirable Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity. Experience in consulting . click apply for full job details
Job Title: Head of Health & Social Care Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Overview of the organisations Health & Social Care Programme: The Health & Social Care Programme convenes the companies shaping digital transformation across the NHS and social care. The programme supports members to understand policy, procurement and market developments, while working with government, NHS bodies, local leaders and system partners to create the conditions for technology to improve outcomes, productivity and experience across health and care. The programme includes established communities focused on commercial and procurement issues, interoperability and health data, social care, frontline digitisation and life sciences, and continues to expand into new areas of strategic importance such as femtech. Role Purpose: The role is responsible for setting the strategic direction of the programme, growing its impact and commercial performance, and ensuring techUK remains the leading industry voice on how technology can transform health and social care. Working at the intersection of policy, market engagement and member value, the successful candidate will help shape the company's offer to the sector and ensure the programme continues to respond to the evolving needs of members, policymakers and the wider health and care system. The postholder will work closely with members, senior leaders across the NHS and social care, and government stakeholders to influence policy thinking, strengthen market engagement and help members navigate a complex and fast-moving landscape. They will be expected to identify emerging priorities, translate sector developments into practical opportunities for members, and create a programme of activity that is relevant, high impact and commercially sustainable. This role also plays a central leadership role in building new partnerships, driving programme growth and positioning techUK as the go-to organisation for insight, convening power and thought leadership in digital health and care. Key Responsibilities: Set the strategic direction for the Health & Social Care Programme, aligning activity with the company's wider objectives and member priorities. Lead, coach and develop a team of programme professionals, setting clear objectives and ensuring high performance. Provide thought leadership to members and colleagues on digital health and social care policy, market trends and technology adoption. Build and maintain strong relationships with relevant government departments, NHS bodies, integrated care systems, social care leaders and other key stakeholders. Position techUK as a trusted partner and influential voice on digital transformation in health and social care. Deliver financial and non-financial targets, including member value, programme growth, commercial performance and stakeholder impact. Lead a high-quality programme of events, roundtables, market engagement activity and member forums. Oversee the Health & Social Care Council, an elected group representing the wider membership in this sector. Work closely with the Associate Director of Local Public Services on social care priorities and cross-cutting public sector issues. About you: Core Competencies: Highly motivated, proactive and commercially minded, with a strong sense of ownership and a 'can do' approach. Strong understanding of the UK health and social care landscape, including the policy agenda, key stakeholders and the role of technology in transformation. Excellent attention to detail, strong organisational skills and the ability to manage competing priorities effectively. Strong written and verbal communication skills, with the ability to communicate clearly, accurately and confidently to senior audiences. Excellent interpersonal skills and the ability to build trusted relationships across industry, government and public services. Experience leading teams and managing performance effectively. Experience designing and delivering high-quality events, engagement programmes or member-facing activity. High levels of personal and professional integrity. Desirable Knowledge and Experience: Good understanding of wider technology trends and the UK technology sector. Confidence chairing meetings, moderating discussions and speaking at events. Ability to present complex ideas clearly and persuasively in both written and verbal form. Additional Information: This is a full time role based out of the company's London offices, however the company operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Policy Manager, ecommerce Policy Manager, Policy Adviser, Senior Policy Adviser, Head of Health Programme, Head of Social Care Programme, Deputy Head of Social Care Programme, Policy Lead, Public Services Programme Manager may be considered for this role
Jun 11, 2026
Full time
Job Title: Head of Health & Social Care Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Overview of the organisations Health & Social Care Programme: The Health & Social Care Programme convenes the companies shaping digital transformation across the NHS and social care. The programme supports members to understand policy, procurement and market developments, while working with government, NHS bodies, local leaders and system partners to create the conditions for technology to improve outcomes, productivity and experience across health and care. The programme includes established communities focused on commercial and procurement issues, interoperability and health data, social care, frontline digitisation and life sciences, and continues to expand into new areas of strategic importance such as femtech. Role Purpose: The role is responsible for setting the strategic direction of the programme, growing its impact and commercial performance, and ensuring techUK remains the leading industry voice on how technology can transform health and social care. Working at the intersection of policy, market engagement and member value, the successful candidate will help shape the company's offer to the sector and ensure the programme continues to respond to the evolving needs of members, policymakers and the wider health and care system. The postholder will work closely with members, senior leaders across the NHS and social care, and government stakeholders to influence policy thinking, strengthen market engagement and help members navigate a complex and fast-moving landscape. They will be expected to identify emerging priorities, translate sector developments into practical opportunities for members, and create a programme of activity that is relevant, high impact and commercially sustainable. This role also plays a central leadership role in building new partnerships, driving programme growth and positioning techUK as the go-to organisation for insight, convening power and thought leadership in digital health and care. Key Responsibilities: Set the strategic direction for the Health & Social Care Programme, aligning activity with the company's wider objectives and member priorities. Lead, coach and develop a team of programme professionals, setting clear objectives and ensuring high performance. Provide thought leadership to members and colleagues on digital health and social care policy, market trends and technology adoption. Build and maintain strong relationships with relevant government departments, NHS bodies, integrated care systems, social care leaders and other key stakeholders. Position techUK as a trusted partner and influential voice on digital transformation in health and social care. Deliver financial and non-financial targets, including member value, programme growth, commercial performance and stakeholder impact. Lead a high-quality programme of events, roundtables, market engagement activity and member forums. Oversee the Health & Social Care Council, an elected group representing the wider membership in this sector. Work closely with the Associate Director of Local Public Services on social care priorities and cross-cutting public sector issues. About you: Core Competencies: Highly motivated, proactive and commercially minded, with a strong sense of ownership and a 'can do' approach. Strong understanding of the UK health and social care landscape, including the policy agenda, key stakeholders and the role of technology in transformation. Excellent attention to detail, strong organisational skills and the ability to manage competing priorities effectively. Strong written and verbal communication skills, with the ability to communicate clearly, accurately and confidently to senior audiences. Excellent interpersonal skills and the ability to build trusted relationships across industry, government and public services. Experience leading teams and managing performance effectively. Experience designing and delivering high-quality events, engagement programmes or member-facing activity. High levels of personal and professional integrity. Desirable Knowledge and Experience: Good understanding of wider technology trends and the UK technology sector. Confidence chairing meetings, moderating discussions and speaking at events. Ability to present complex ideas clearly and persuasively in both written and verbal form. Additional Information: This is a full time role based out of the company's London offices, however the company operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Policy Manager, ecommerce Policy Manager, Policy Adviser, Senior Policy Adviser, Head of Health Programme, Head of Social Care Programme, Deputy Head of Social Care Programme, Policy Lead, Public Services Programme Manager may be considered for this role
Specialist Neuro-Rehabilitation Service Domus Recruitment is working with a well-established care provider to recruit an experienced Deputy Manager (RGN) for a specialist neuro-rehabilitation service in Loughborough. This is an excellent opportunity for a registered nurse looking to develop their leadership career within a specialist clinical environment. Working closely with the Registered Manager, you will support the day-to-day management of the service, ensuring high standards of care, clinical excellence, and positive outcomes for individuals with complex neurological needs. About the Service This specialist service supports adults living with: Acquired and traumatic brain injuries Progressive neurological conditions Spinal cord injuries Complex nursing and palliative care needs The multidisciplinary team provides a range of rehabilitation pathways, including active rehabilitation, slow-stream rehabilitation, maintenance programmes, transitional living support, and outpatient services. The Role As Deputy Manager, you will play a key role in the leadership and operational management of the service, supporting both staff and service users while maintaining high clinical and regulatory standards. Key responsibilities include: Supporting the Registered Manager with the day-to-day running of the service Providing leadership, guidance, and supervision to nursing and care teams Supporting staff development through supervision, appraisals, and performance management Promoting high-quality, person-centred care and best clinical practice Monitoring care delivery, care planning, and risk assessment processes Maintaining a safe, structured, and supportive environment for service users Ensuring compliance with regulatory requirements, policies, and procedures Participating in recruitment, induction, and staff development activities Working collaboratively with multidisciplinary teams and external professionals Supporting quality improvement initiatives and service development Participating in the on-call rota as required To be considered for this opportunity, you will have: Registered General Nurse (RGN) qualification with an active NMC registration A minimum of 2 years' post-registration experience Previous experience supporting, supervising, or leading staff within a clinical environment Strong clinical knowledge, including care planning, risk assessment, and nursing interventions A good understanding of CQC standards and regulatory compliance Excellent communication, leadership, and organisational skills A flexible and proactive approach to managing clinical services A passion for delivering high-quality, person-centred care Benefits: Opportunity to develop your leadership and management career Personalised training and professional development (Including accredited courses) Long service awards Supportive multidisciplinary working environment Progression opportunities Sponsorship for nursing qualification If you are interested in the above Deputy Nurse Manager vacancy, please call Luke Bown at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.
Jun 11, 2026
Full time
Specialist Neuro-Rehabilitation Service Domus Recruitment is working with a well-established care provider to recruit an experienced Deputy Manager (RGN) for a specialist neuro-rehabilitation service in Loughborough. This is an excellent opportunity for a registered nurse looking to develop their leadership career within a specialist clinical environment. Working closely with the Registered Manager, you will support the day-to-day management of the service, ensuring high standards of care, clinical excellence, and positive outcomes for individuals with complex neurological needs. About the Service This specialist service supports adults living with: Acquired and traumatic brain injuries Progressive neurological conditions Spinal cord injuries Complex nursing and palliative care needs The multidisciplinary team provides a range of rehabilitation pathways, including active rehabilitation, slow-stream rehabilitation, maintenance programmes, transitional living support, and outpatient services. The Role As Deputy Manager, you will play a key role in the leadership and operational management of the service, supporting both staff and service users while maintaining high clinical and regulatory standards. Key responsibilities include: Supporting the Registered Manager with the day-to-day running of the service Providing leadership, guidance, and supervision to nursing and care teams Supporting staff development through supervision, appraisals, and performance management Promoting high-quality, person-centred care and best clinical practice Monitoring care delivery, care planning, and risk assessment processes Maintaining a safe, structured, and supportive environment for service users Ensuring compliance with regulatory requirements, policies, and procedures Participating in recruitment, induction, and staff development activities Working collaboratively with multidisciplinary teams and external professionals Supporting quality improvement initiatives and service development Participating in the on-call rota as required To be considered for this opportunity, you will have: Registered General Nurse (RGN) qualification with an active NMC registration A minimum of 2 years' post-registration experience Previous experience supporting, supervising, or leading staff within a clinical environment Strong clinical knowledge, including care planning, risk assessment, and nursing interventions A good understanding of CQC standards and regulatory compliance Excellent communication, leadership, and organisational skills A flexible and proactive approach to managing clinical services A passion for delivering high-quality, person-centred care Benefits: Opportunity to develop your leadership and management career Personalised training and professional development (Including accredited courses) Long service awards Supportive multidisciplinary working environment Progression opportunities Sponsorship for nursing qualification If you are interested in the above Deputy Nurse Manager vacancy, please call Luke Bown at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.
Deputy Head of Commercial Services We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL's extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL's groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students' mental and physical wellbeing, promote genuine equity for all, build students' skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). Are you a commercially driven leader who can grow income, lead high performing teams and turn ideas into successful services? We are looking for an ambitious and experienced Deputy Head of Commercial Services to play a key leadership role across one of the most dynamic Students' Union commercial portfolios in the UK. This is an exciting opportunity to shape and grow our retail, cafes, bars, catering and venue operations while developing new income streams that support the wider student experience. Reporting to the Head of Commercial Services, you will lead the day to day management of our commercial operations through a team of managers covering Retail, Catering, and Venues & Entertainment. You will also drive new business development, identifying and delivering commercial opportunity to make a visible impact across both existing services and future ventures.
Jun 11, 2026
Full time
Deputy Head of Commercial Services We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL's extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services. It's an exciting time to join our growing organisation as we lead the delivery of UCL's groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students' mental and physical wellbeing, promote genuine equity for all, build students' skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community. We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). Are you a commercially driven leader who can grow income, lead high performing teams and turn ideas into successful services? We are looking for an ambitious and experienced Deputy Head of Commercial Services to play a key leadership role across one of the most dynamic Students' Union commercial portfolios in the UK. This is an exciting opportunity to shape and grow our retail, cafes, bars, catering and venue operations while developing new income streams that support the wider student experience. Reporting to the Head of Commercial Services, you will lead the day to day management of our commercial operations through a team of managers covering Retail, Catering, and Venues & Entertainment. You will also drive new business development, identifying and delivering commercial opportunity to make a visible impact across both existing services and future ventures.
HR Manager-People & Culture Yolk Recruitment is supporting a growing and highly regarded legal firm with the appointment of a People & Culture Manager to join their leadership team in Swansea. This is a rare opportunity to take ownership of the people function within a business and play a key role in shaping its future growth. Working closely with the CEO and Deputy CEO, you'll act as a trusted advisor on all people matters, helping to drive organisational change, support strategic decision-making and continue developing an already positive and collaborative culture. The successful candidate will lead a small HR team. A key part of the role will involve mentoring and developing the team, helping to broaden their HR knowledge and capability as the function evolves. What you will be doing in this role: Lead the People & Culture function across the business Manage and develop two direct reports, providing coaching, mentoring and ongoing support Partner with senior leadership to provide commercially focused HR advice Lead on complex employee relations matters and employment law issues Drive employee engagement, wellbeing and culture initiatives Oversee recruitment activity and talent attraction strategies Develop relationships with universities and external partners to support future talent pipelines Design and deliver management training on topics including absence management, disciplinary procedures and people management best practice Review and develop HR policies and procedures, supporting organisational change initiatives Support business growth projects, including TUPE transfers where required Attend and contribute to bi-weekly management meetings, advising on people-related matters Oversee payroll processes in partnership with an external provider Manage health and safety responsibilities, including fire safety compliance Build relationships across the wider legal community and represent the business at external events What experience will you need for the role: We're keen to speak with experienced HR professionals who can demonstrate: Previous experience in a senior HR Manager or People & Culture Manager role Strong generalist HR experience across the full employee lifecycle Significant employee relations and employment law expertise Experience influencing and advising senior stakeholders Experience leading organisational change and implementing new policies and processes A track record of coaching and developing HR team members Experience designing and delivering management training programmes Knowledge of payroll processes and employee benefits administration CIPD Level 7 qualification would be advantageous, although extensive relevant experience will also be considered Previous experience within a legal or professional services environment would be highly desirable What will you get in return? Salary of 40,000 - 45,000 with flexibility for the right candidate Clear progression pathway towards a future HR Director position Flexible working options as the business continues to develop its flexibility offering Enhanced company sick pay scheme Enhanced maternity and paternity pay Life assurance Private medical cover with the option to add family members 4% matched pension contribution Health cash plan including discounts and cashback on a range of wellbeing services Employee Assistance Programme Free financial wellbeing checks Cycle to Work scheme Dedicated wellbeing day Employee-led wellbeing groups Access to selected local sporting events for you and your family Why Apply? The biggest attraction of this opportunity is the culture. The business has built a genuinely collaborative and supportive environment with a strong open-door approach and minimal hierarchy. Decisions are made collectively, senior leaders are approachable, and people are trusted to make a meaningful contribution. If you're looking for a role where you'll have genuine influence, direct access to senior leadership and the opportunity to shape the future of a growing business, we'd love to hear from you.
Jun 11, 2026
Full time
HR Manager-People & Culture Yolk Recruitment is supporting a growing and highly regarded legal firm with the appointment of a People & Culture Manager to join their leadership team in Swansea. This is a rare opportunity to take ownership of the people function within a business and play a key role in shaping its future growth. Working closely with the CEO and Deputy CEO, you'll act as a trusted advisor on all people matters, helping to drive organisational change, support strategic decision-making and continue developing an already positive and collaborative culture. The successful candidate will lead a small HR team. A key part of the role will involve mentoring and developing the team, helping to broaden their HR knowledge and capability as the function evolves. What you will be doing in this role: Lead the People & Culture function across the business Manage and develop two direct reports, providing coaching, mentoring and ongoing support Partner with senior leadership to provide commercially focused HR advice Lead on complex employee relations matters and employment law issues Drive employee engagement, wellbeing and culture initiatives Oversee recruitment activity and talent attraction strategies Develop relationships with universities and external partners to support future talent pipelines Design and deliver management training on topics including absence management, disciplinary procedures and people management best practice Review and develop HR policies and procedures, supporting organisational change initiatives Support business growth projects, including TUPE transfers where required Attend and contribute to bi-weekly management meetings, advising on people-related matters Oversee payroll processes in partnership with an external provider Manage health and safety responsibilities, including fire safety compliance Build relationships across the wider legal community and represent the business at external events What experience will you need for the role: We're keen to speak with experienced HR professionals who can demonstrate: Previous experience in a senior HR Manager or People & Culture Manager role Strong generalist HR experience across the full employee lifecycle Significant employee relations and employment law expertise Experience influencing and advising senior stakeholders Experience leading organisational change and implementing new policies and processes A track record of coaching and developing HR team members Experience designing and delivering management training programmes Knowledge of payroll processes and employee benefits administration CIPD Level 7 qualification would be advantageous, although extensive relevant experience will also be considered Previous experience within a legal or professional services environment would be highly desirable What will you get in return? Salary of 40,000 - 45,000 with flexibility for the right candidate Clear progression pathway towards a future HR Director position Flexible working options as the business continues to develop its flexibility offering Enhanced company sick pay scheme Enhanced maternity and paternity pay Life assurance Private medical cover with the option to add family members 4% matched pension contribution Health cash plan including discounts and cashback on a range of wellbeing services Employee Assistance Programme Free financial wellbeing checks Cycle to Work scheme Dedicated wellbeing day Employee-led wellbeing groups Access to selected local sporting events for you and your family Why Apply? The biggest attraction of this opportunity is the culture. The business has built a genuinely collaborative and supportive environment with a strong open-door approach and minimal hierarchy. Decisions are made collectively, senior leaders are approachable, and people are trusted to make a meaningful contribution. If you're looking for a role where you'll have genuine influence, direct access to senior leadership and the opportunity to shape the future of a growing business, we'd love to hear from you.
Vice Dean Academic Affairs/ Deputy Registrar of the Whitaker School Institute of Public Administration The Organisation The Institute of Public Administration (IPA) exists to support a capable, confident and effective Public Service in Ireland. Our purpose is to strengthen the capability and leadership required to meet complex demands, make sound decisions and contribute to better public services for the people of Ireland. We do this through learning and leadership development that is evidence based, practice led and focused on application at a whole-of-government level. The Role The role of Vice Dean Academic Affairs / Deputy Registrar will be a senior member of the Whitaker School's management team and will support the Registrar in the strategic development of academic governance and quality assurance and academic operations across the Institute. The role will also contribute to senior decision-making relating to School planning, timetabling, budgeting, operational development and external relationships. Providing coordinated operational leadership for the implementation, monitoring and continuous improvement of academic governance, quality assurance, assessment oversight and learner support processes will also be a critical part of this role. The Person The successful candidate will be qualified to doctoral level, with proven experience working at a senior level within higher education academic governance, quality assurance or related administrative structures. They will also have experience of engaging with awarding bodies, validation and/or accreditation processes and regulatory frameworks, as well as a track record of providing governance oversight across multiple academic programmes or organisational units within a regulated environment. They will also be an experienced people manager with experience in coordinating cross-functional teams. Application and Further Information For further information and to apply for this role visit our website via the button below. All enquiries relating to this role should be directed to the Executive Recruitment Team by telephone on (1) . Forvis Mazars will be managing all aspects of this recruitment project on behalf of the IPA. No enquiries or canvassing should be made directly to the IPA. Deadline for applications: Monday, 6th July 2026 at 12noon (IST). The IPA is an equal opportunities employer with a strong commitment to diversity, inclusion and equality at all levels of the organisation.
Jun 11, 2026
Full time
Vice Dean Academic Affairs/ Deputy Registrar of the Whitaker School Institute of Public Administration The Organisation The Institute of Public Administration (IPA) exists to support a capable, confident and effective Public Service in Ireland. Our purpose is to strengthen the capability and leadership required to meet complex demands, make sound decisions and contribute to better public services for the people of Ireland. We do this through learning and leadership development that is evidence based, practice led and focused on application at a whole-of-government level. The Role The role of Vice Dean Academic Affairs / Deputy Registrar will be a senior member of the Whitaker School's management team and will support the Registrar in the strategic development of academic governance and quality assurance and academic operations across the Institute. The role will also contribute to senior decision-making relating to School planning, timetabling, budgeting, operational development and external relationships. Providing coordinated operational leadership for the implementation, monitoring and continuous improvement of academic governance, quality assurance, assessment oversight and learner support processes will also be a critical part of this role. The Person The successful candidate will be qualified to doctoral level, with proven experience working at a senior level within higher education academic governance, quality assurance or related administrative structures. They will also have experience of engaging with awarding bodies, validation and/or accreditation processes and regulatory frameworks, as well as a track record of providing governance oversight across multiple academic programmes or organisational units within a regulated environment. They will also be an experienced people manager with experience in coordinating cross-functional teams. Application and Further Information For further information and to apply for this role visit our website via the button below. All enquiries relating to this role should be directed to the Executive Recruitment Team by telephone on (1) . Forvis Mazars will be managing all aspects of this recruitment project on behalf of the IPA. No enquiries or canvassing should be made directly to the IPA. Deadline for applications: Monday, 6th July 2026 at 12noon (IST). The IPA is an equal opportunities employer with a strong commitment to diversity, inclusion and equality at all levels of the organisation.
Prospectus is delighted to be supporting our client with the recruitment of a Grant Programmes Manager. The organisation is a charitable foundation that brings together local donors with voluntary and community organisations to enable positive, sustainable change across Surrey. Through strategic grant-making, research, and long-term partnerships, the organisation supports initiatives that address local needs and help communities to thrive. This role is available on a permanent basis and can be either full-time or part-time. The salary range is £29,000-£40,000 FTE, depending on experience. This is a role with flexible working arrangements, all staff attend the Woking office on Mondays and with the option to work remotely on other days. As the Grant Programmes Manager, you will report to the Deputy Director of Grants & Programmes and play a key role in designing, delivering, and evaluating targeted funding programmes such as our Heritage for All, Clearer Care and Mental Health scale Up Fund Programmes. You will work closely with colleagues across Grants, Programmes, Development, and Communications teams to steward donor relationships and ensure that their funding reaches the communities where it will have the greatest impact. You will manage the end to end delivery of funding programmes. You will engage with voluntary and community organisations, public sector partners, and donors to shape programme design and share learning. You may also be required to line manage a Grants Officer or Administrator providing support on programme delivery. To be successful in this role, you will be a proactive and highly organised individual with experience managing the full lifecycle of grant or funding programmes. You will have strong project management skills, excellent attention to detail, confidence interpreting complex information and communicating this to a range of audiences. You will bring a friendly, professional approach and the ability to build rapport with a wide range of stakeholders, from grassroots community groups to donors and trustees. You will be comfortable managing competing priorities and working both independently and as part of a small, collaborative team. You will have strong digital skills and experience using Microsoft Office. Experience working in the charity or voluntary sector is desirable. Additional desirable experience includes, familiarity with CRM systems, experience working with communities within Surrey, and an interest in supportive grant making practices such as IVAR principles of open and transparent grant-making. How To Apply To apply, please submit your CV in Word format in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.
Jun 10, 2026
Full time
Prospectus is delighted to be supporting our client with the recruitment of a Grant Programmes Manager. The organisation is a charitable foundation that brings together local donors with voluntary and community organisations to enable positive, sustainable change across Surrey. Through strategic grant-making, research, and long-term partnerships, the organisation supports initiatives that address local needs and help communities to thrive. This role is available on a permanent basis and can be either full-time or part-time. The salary range is £29,000-£40,000 FTE, depending on experience. This is a role with flexible working arrangements, all staff attend the Woking office on Mondays and with the option to work remotely on other days. As the Grant Programmes Manager, you will report to the Deputy Director of Grants & Programmes and play a key role in designing, delivering, and evaluating targeted funding programmes such as our Heritage for All, Clearer Care and Mental Health scale Up Fund Programmes. You will work closely with colleagues across Grants, Programmes, Development, and Communications teams to steward donor relationships and ensure that their funding reaches the communities where it will have the greatest impact. You will manage the end to end delivery of funding programmes. You will engage with voluntary and community organisations, public sector partners, and donors to shape programme design and share learning. You may also be required to line manage a Grants Officer or Administrator providing support on programme delivery. To be successful in this role, you will be a proactive and highly organised individual with experience managing the full lifecycle of grant or funding programmes. You will have strong project management skills, excellent attention to detail, confidence interpreting complex information and communicating this to a range of audiences. You will bring a friendly, professional approach and the ability to build rapport with a wide range of stakeholders, from grassroots community groups to donors and trustees. You will be comfortable managing competing priorities and working both independently and as part of a small, collaborative team. You will have strong digital skills and experience using Microsoft Office. Experience working in the charity or voluntary sector is desirable. Additional desirable experience includes, familiarity with CRM systems, experience working with communities within Surrey, and an interest in supportive grant making practices such as IVAR principles of open and transparent grant-making. How To Apply To apply, please submit your CV in Word format in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.
Deputy Manager Location: Shrewsbury Salary: £19.00 per hour Vacancy Type: Permanent (40 hours per week) Are you a passionate leader ready to make a real difference? At Shaftesbury we are happy to introduce our new Children s Service, Bradbury House . We are recruiting for a dedicated Deputy Manager to help shape a supportive, inclusive environment where children can truly thrive. Please note this role does not qualify for sponsorship, as the hours available do not meet the guidelines set by the Home Office. The Role As a Deputy Manager , you ll play a vital role in the day-to-day running of the service, ensuring high-quality care and support for both the people we support and your team. Key responsibilities include: Working alongside the Registered Manager in leading and supporting a team of care professionals Overseeing daily operations of the service Promoting independence, inclusion, and wellbeing Ensuring care is personalised, flexible, and of the highest standard What We re Looking For Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent as defined by the DFE Guide to Children s Homes Regulations, 2015 Or Level 3 Diploma in Residential Childcare or equivalent and Level 5 Diploma to be achieved within 2 years of taking up the post A positive, proactive leadership style Passion for delivering outstanding, child-centred care Commitment to our values and making a difference What You ll Get in Return At Shaftesbury, we know our people are our greatest asset. That s why we offer a fantastic benefits package: Birthday Off (taken from annual leave) Recognition & Rewards including vouchers up to £50 Ofsted Incentives up to £50 depending on rating Comprehensive Training & Development Generous Holiday 25 days + bank holidays (rising to 28 days + BH) Pension Scheme Employee Assistance Programme To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Jun 09, 2026
Full time
Deputy Manager Location: Shrewsbury Salary: £19.00 per hour Vacancy Type: Permanent (40 hours per week) Are you a passionate leader ready to make a real difference? At Shaftesbury we are happy to introduce our new Children s Service, Bradbury House . We are recruiting for a dedicated Deputy Manager to help shape a supportive, inclusive environment where children can truly thrive. Please note this role does not qualify for sponsorship, as the hours available do not meet the guidelines set by the Home Office. The Role As a Deputy Manager , you ll play a vital role in the day-to-day running of the service, ensuring high-quality care and support for both the people we support and your team. Key responsibilities include: Working alongside the Registered Manager in leading and supporting a team of care professionals Overseeing daily operations of the service Promoting independence, inclusion, and wellbeing Ensuring care is personalised, flexible, and of the highest standard What We re Looking For Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent as defined by the DFE Guide to Children s Homes Regulations, 2015 Or Level 3 Diploma in Residential Childcare or equivalent and Level 5 Diploma to be achieved within 2 years of taking up the post A positive, proactive leadership style Passion for delivering outstanding, child-centred care Commitment to our values and making a difference What You ll Get in Return At Shaftesbury, we know our people are our greatest asset. That s why we offer a fantastic benefits package: Birthday Off (taken from annual leave) Recognition & Rewards including vouchers up to £50 Ofsted Incentives up to £50 depending on rating Comprehensive Training & Development Generous Holiday 25 days + bank holidays (rising to 28 days + BH) Pension Scheme Employee Assistance Programme To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.