Reporting Analyst - CEO Office - Engine by Starling

Description

Starling Bank is the UK's first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present Engine by Starling.

Engine by Starling is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

At Engine by Starling, our technologists are at our very heart and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person.

About the Role

The CEO Office Reporting Analyst will play a critical role in supporting the Chief of Staff (CoS) by managing, collating, and reviewing essential business and performance reporting across Engine, its subsidiaries, and throughout the Engine Management structure, extending up to the Boards above. This role sits within the CEO Office, providing direct executive support to the Chief of Staff and, by extension, the CEO. The CEO Office is responsible for driving the organisation's top strategic priorities, ensuring cohesive management across all subsidiaries, and facilitating effective governance and communication with the Boards.

The role holder will be responsible for providing the CEO Office with timely, accurate, and insightful reports and presentations required for effective strategic decision-making and oversight. This includes streamlining reporting processes, ensuring consistency in data representation, and developing high-quality, executive-level documents and summaries for the most senior stakeholders.

The role will involve the end-to-end lifecycle of critical executive and Board reporting; setting clear content requirements, coordinating timely input from all divisions and managing a robust process to ensure documents are reviewed and syndicated, managing relationships with senior leaders across the organisation, and subsequent punctual circulation of final materials.

What you'll get to do:

• Coordinate the reporting cycle for papers and presentations to Engine Management, Engine/Group committees, and all applicable Boards including setting content requirements, supporting report production, reviewing for quality and strategic relevance, and occasional ensuring decks are well presented.
• Maintain a forward-looking reporting calendar and engage proactively with senior stakeholders across all subsidiaries and functions to ensure timely delivery of required inputs.
• Liaise with the Company Secretariat team and relevant executive assistants to track key action logs and assist the CoS and CEO to provide timely updates on progress.
• Assist with the production, analysis, and visualisation of key operational, financial, and strategic performance metrics (MI) for executive and Board reporting.
• Champion governance and reporting standards on behalf of the CEO Office, including documenting standard operating procedures, maintaining clear audit trails for submitted data, and ensuring data integrity.
• Input to the design and continuous improvement of high-impact executive reporting formats and dashboards across various business categories.
• Ensure the quality, accuracy, consistency, and timeliness of all materials presented to Engine Management and the Boards.

Requirements

• Previous demonstrable experience in organising, designing, and facilitating executive-level reporting in a complex, multi-entity organisation.
• Applicable knowledge of group-level corporate governance and reporting structures desirable.
• Exceptional interpersonal and communication skills, with proven ability to build trust and effectively manage relationships with C-suite executives and their teams.
• Strong analytical and logical skills; exemplary attention to detail and commitment to accuracy under pressure.
• Deep awareness of good corporate governance principles and practices for listed/regulated entities.
• Highly adaptable to changing priorities, with strong planning, prioritisation, and organisational skills necessary to manage multiple high-stakes deadlines simultaneously.
• Excellent top down communication skills with the ability to structure, condense and present information to senior stakeholders.
• Comfortable with sourcing, handling, transforming, and visualising large amounts of data from diverse sources into concise, executive-ready narratives.
• A proven problem solver who is committed to continuous improvement of executive support processes.

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• First interview: 45 minutes with Chief of Staff
• Second Interview: 1 hour with two of the team

Benefits

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.