Job Description
Customer Service Advisor
Permanent / Full time
26K per annum
Are you passionate about delivering exceptional customer service and making a real impact on people's financial well-being? Join a forward-thinking financial services provider that's transforming into a mobile-first organisation, placing customers at the heart of everything they do.
My Glasgow based client sis looking for a senior customer service advisor to support their customers across the full life cycle of their financial products, loans.
What You'll Do
Provide expert support to customers across multiple channels.
Deliver outstanding service while ensuring fair outcomes for all.
Influence team performance and contribute to operational excellence.
Support vulnerable members in line with policy and best practice.
What You'll Bring
Experience in customer service ideally within a financial or regulated industry
Strong communication, administrative, and decision-making skills.
Be tech savvy
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
