Sales Coordinator

Sales Coordinator

Location: Ipswich Full-Time Permanent

Salary: £35,000 per annum

Shifts: Monday to Friday, 9:00am - 5:00pm

We re looking for a highly organised, proactive, and customer-focused Sales Coordinator to become the central support hub for our field-based Sales Managers. This is a fast-paced role where communication, and organisation are key.

You will manage and qualify incoming leads, coordinate diaries and routes for the sales team, process orders, and ensure every opportunity is handled efficiently.

Benefits:

• Performance-Based Bonus: Companywide bonus scheme to celebrate team profits usually around 10% of annual salary, £3,500 pa.
• Holiday Boost: Get an extra day off each year for every year you stay with the company (up to 5 additional days)
• Pension scheme
• Group Income Protection Scheme (after 6 months)
• Ongoing training & development

Requirements:

• Experience in Sales Coordination, Sales Support, PA/EA, or Customer Service roles.
• Strong organisational and diary-management capabilities.
• Excellent communication skills.
• Ability to prioritise effectively and work under pressure.
• High attention to detail and proactive problem-solving skills.

Responsibilities:

Sales & Diary Co-ordination:

• Manage diaries and customer schedules for field-based Sales Managers.
• Rebook missed appointments and maintain strong activity levels.
• Build efficient daily route plans to maximise time on the road.
• Act as day-to-day support for the external sales team.

Lead Handling & Customer Contact:

• Take ownership of inbound sales enquiries.
• Qualify and allocate leads to the appropriate Sales Manager.
• Deliver excellent service as the first point of contact.
• Manage a small portfolio of existing customer accounts and develop repeat business.

Orders, Admin & Sales Support:

• Process customer orders accurately and efficiently.
• Work closely with internal teams to ensure smooth fulfilment.
• Maintain clean, accurate sales records and reporting.

Events & Exhibitions:

• Support the organisation of customer events, and exhibitions.
• Handle logistics, materials, and post-event follow-up.