Role Title: Building Safety Manager Business Area: Customer Services Department/Team: Property Safety Fire Safety Team Reports to: Head of Fire Safety Management Direct Reports and span of control: 3 direct reports Dimensions: Responsible for regulatory and life-safety risk management, oversight of the building safety management system, people leadership, stakeholder engagement, and acting as technical expert.
Created/Reviewed date: July 2023 (updated/redacted version)
Role Purpose To ensure that the organisation s responsibilities for high-risk buildings (HRBs) are fully discharged and that all obligations towards the Building Safety Regulator are met and properly evidenced through robust building safety cases. To ensure that all buildings identified as higher-risk (including those falling under the Building Safety Act 2022) are managed and maintained in accordance with the organisation-wide safety management systems. To support the development of a high-performance culture that prioritises colleague engagement and resident/customer safety. To lead a small team of building safety coordinators who provide day-to-day oversight of the organisation s HRBs, monitor compliance, and offer advice to colleagues and residents on building-safety matters.
Key Accountabilities
- Support the organisation s dutyholders in meeting current and future regulatory requirements for fire and building safety, including horizon-scanning and adopting sector best practice.
- Ensure all identified high-risk buildings are managed in full compliance with the Building Safety Act 2022 and associated regulations.
- Liaise with external bodies (local authorities, government departments, fire and rescue services, other housing providers, etc.) and represent the organisation in external forums.
- Build strong internal relationships to embed building-safety considerations across all business activities.
- Provide timely and accurate information to support regulatory submissions, safety-case updates, and Building Assessment Certificate applications, etc.
- Oversee the management of mandatory incident reporting and resident building-safety complaints in HRBs.
- Develop and maintain a proportionate, risk-based, and value-for-money approach to building safety.
- Own and regularly review the organisation s Building Safety Management System documentation.
- Oversee the development and maintenance of safety-case reports and building-specific risk assessments for all HRBs.
- Act as the primary internal and external point of contact for fire and building-safety matters relating to high-risk buildings.
- Jointly act as the organisation s contact for its Primary Authority partnership with the relevant fire and rescue service.
- Work with operational teams to plan and deliver required fire/building-safety works, investigations, and interim measures on HRBs.
- Develop procedures for managing relationships with third-party Accountable Persons and monitoring their compliance.
- Contribute to design guides, employer s requirements, and fire strategies for new high-rise developments to minimise over-reliance on complex fire-engineered solutions.
- Lead or support resident-engagement strategies for higher-risk buildings.
- Collaborate with development, asset-management, and service-delivery teams to establish and maintain the golden thread of digital information and robust change-control/gateway processes for HRBs.
- Prepare and present management information and reports to boards, executive teams, and external stakeholders.
- Support contractor management and performance monitoring in HRBs.
- Maintain auditable records of all building-safety activities.
- Role-model organisational values and behaviours.
- Maintain personal professional development and keep abreast of legislative and best-practice changes.
- Undertake any other reasonable duties commensurate with the level of the post.
- Chair cross-functional meetings and working groups as required.
- Promote innovative and forward-thinking solutions.
- Deputise for the Head of Fire Safety Management when required.
People & Resource Management
- Line management, performance management, and professional development of a small team of building-safety specialists.
- Motivate and influence colleagues across the organisation to achieve high standards aligned with the competency framework.
- Delegated budget responsibility for fire-safety consultancy spend.
Success in this role looks like:
- Ongoing assurance to the Executive Board and Board that safety risk controls are effective.
- Acceptance of building safety cases by the Building Safety Regulator.
- A high-performing, engaged, and well-led team.
Experience and Qualifications (Essential)
- Degree-level education or equivalent professional experience in a relevant technical discipline.
- Minimum Level 4 qualification in fire-safety management or asset-compliance (e.g., NEBOSH Fire Certificate, IFE Advanced Fire Management Diploma or recognised equivalent).
- Membership of a relevant professional body and/or third-party certification desirable.
- Proven experience of working with multiple stakeholders to deliver building-safety outcomes.
- Track record of analysing complex issues and delivering practical, proportionate solutions.
- Extensive knowledge of building-safety and fire-safety legislation, particularly for high-rise residential buildings.
- Strong communication, influencing, negotiation, and consultation skills.
- Customer-focused approach with experience of managing internal and external relationships.
- Leadership capability with the ability to motivate and develop individuals and teams.
- Ability to interpret technical data and explain it clearly to non-technical audiences.
- Good working knowledge of health & safety legislation relevant to construction and occupied buildings.
- Experience of using digital systems to monitor and evidence compliance/performance.
- Full UK driving licence and willingness to travel regionally/nationally (occasional overnight stays).
Complexity, Impact & Influence The role is intellectually demanding, requiring detailed understanding and interpretation of multiple pieces of building-safety and fire-safety legislation and guidance. Solutions are rarely straightforward and usually require research, innovation, and collaboration with enforcing authorities and specialists. The post-holder is frequently the first point of contact for major fire or safety incidents involving emergency services and carries significant responsibility for resident safety, regulatory compliance, financial exposure, and organisational reputation. The role requires the ability to influence at senior level across the organisation and to lead cross-departmental collaboration on building-safety matters.