Receptionist / Customer Service Representative

Please Note: We are a remote team, so kindly avoid calling the local office. Click to apply, and we'll be in touch as soon as possible!

Job Title: Reception / Customer Service Representative

Location: Birmingham, B3

Contract Type: Temporary

Start Date: 18/12/2025

End Date: 09/01/2026

We're looking for a Customer Service Representative to provide front line support to visitors and colleagues. The role involves greeting guests, managing calls, handling incoming and outgoing packages, and carrying out general administrative duties.

• Welcome and direct visitors
• Answer incoming calls and provide information as needed
• Manage courier deliveries and collections
• Maintain visitor logs and issue security passes
• Perform general clerical tasks such as typing, filing, photocopying and preparing mail
• Manage the boardroom schedule and equipment
• Support the team with additional admin tasks when required

• Strong verbal and written communication
• Excellent customer service and interpersonal skills
• Ability to multitask and manage time effectively
• Able to work independently and maintain confidentiality
• Competent with Microsoft Word, Excel and PowerPoint

If this role is of interest, please click to apply and a member of the team will be in touch.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.