Mandarin speaking Travel Programme Coordinator

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Ref: 23244

The Skills You'll Need: Mandarin and English fluent, Experience in international education, student exchanges, or cultural programme coordination and management.

Your New Salary: Up to 30k (Depending on the experience)

Permanent

Office based initially, with Flexible hybrid working opportunities once passed probation.

Start: ASAP

Reports to: Chief Operating Officer

Working hours: 8:30am-5:00pm (with 1 hour lunch break)

Location: Liverpool

Mandarin speaking Travel Programme Coordinator - What You'll be Doing:

• Liaise with existing accounts and develop new accounts through sales outlets or trade referrals
• Create and deliver tailored sales presentations to meet client needs
• Provide daily feedback to the Chief Operating Officer using internal systems
• Resolve customer queries by investigating problems, developing solutions, preparing reports, and making recommendations
• Assist with onboarding new employees, schools, and partners
• Research, source, and manage new suppliers
• Assist with the documentation and organisation of international school trips
• Plan and deliver leadership delegations and school trips, including creating itineraries, proposals, budgets, and reservations
• Negotiate and manage contracts with Chinese agents and partners
• Maintain detailed records of key contacts and prospects
• Support sales calls to secure and close deals
• Develop and manage key relationships with sales partners, schools, and government bodies to enhance productivity and build long-term partnerships

Mandarin speaking Travel Programme Coordinator - The Skills You'll Need to Succeed:

• Computer literacy across multiple sales and workflow platforms, such as Monday,com, WeChat, Zoom, Microsoft 365, and HubSpot
• Strong financial and commercial acumen, with excellent data analysis skills and attention to detail
• Excellent communication, negotiation, and presentation skills
• A target-driven approach with the ability to exceed KPIs
• A proactive, relationship-focused mindset to build sustainable partnerships
• Strong organisational and multitasking skills to deliver high-quality results under pressure
• The ability to adapt to fast-paced environments and shifting priorities
• Fluency in both English and Mandarin
• Flexibility to travel between China and the UK
• A valid visa permitting full-time work in the UK, with a minimum of 2 years remaining (if not a UK citizen).

Preferred Experience

• Sales and/or PR roles in the overseas education, travel, and/or events sectors
• Operational and account management experience
• Experience with budget preparation and management
• A degree in a business-related field

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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