Customer Service Executive

Customer Service Executive
Mansfield
Hours: Mon - Fri 8.30am-5.00pm

c 26,700pa

We're looking for a motivated and organised individual to join our client as a Customer Service Executive. You'll play a key role in supporting our mainly B2B customers, with the occasional B2C enquiry, ensuring they receive excellent service and smooth order processing.

What You'll Do

• Support day to day ecommerce and retail operations
• Assist B2B customers with orders, queries, and product information
• Handle occasional B2C enquiries
• Use platforms such as Freshdesk, Shopify, and other internal systems (full training provided)
• Work closely with the wider team to ensure efficient workflows and great customer experiences

What We're Looking For

• Strong communication and organisation skills
• Comfortable working in a fast-paced environment
• A proactive attitude and willingness to learn
• Previous experience in customer service, retail, or ecommerce

Interested Call TurnerFox Recruitment on (phone number removed) or email your CV today

Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion.

Thank you for applying with us. TurnerFox Recruitment Team

Key words for this vacancy - Customer service / call centre / customer coordinator / customer account manager / customer contact agent / customer advisor / call centre operative