Hire Controller

  • ST Selection
  • Tring, Hertfordshire
  • Dec 16, 2025
Full time Call Centre / CustomerService

Job Description

Company National Plant and Tool Hire Company
Job Title Hire Controller
Location Tring
Salary up to £31,500 / annum + bonuses
Hours 8.00am-5.00pm Monday to Friday

We have an exciting opportunity for a Hire Desk Controller to join the team of a national company that supplies specialist equipment to the construction industry.

Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company.

Experience within the hire industry isn't essential, and candidates with an office based customer service/ admin experience will be considered.

The main parts of the role include:

Role:

  • First point of contact for customer enquiries
  • Responsible for receiving orders and collections of equipment.
  • Calculating and supply of quotes
  • Planning transport for deliveries and collections
  • To work proactively with all departments
  • Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
  • Full training on product range will be given