Credit Control Assistant

Are you ready to jump into an exciting role within the utilities industry? Our client is looking for a dedicated and enthusiastic Credit Control Assistant to join their dynamic Invoicing & Recoveries Team! If you thrive in a fast-paced finance environment and enjoy fostering relationships while ensuring prompt payments, this is the perfect opportunity for you!

Summary:

• Start date: January 2026
• Duration: 6 months with potential to be extended
• Location: Castle Donington
• Pay Rate: 17.30 per hour
• Hours: 37 hours per week Monday to Friday 8-4 all onsite

What You'll Do:

As a vital member of the team, you will:

• Review and monitor outstanding invoices, ensuring accuracy and timely collections within payment terms.
• Contact external customers via phone, email, and written correspondence to follow up on overdue accounts and arrange payments.
• Collaborate with internal teams to resolve any invoice discrepancies or disputes.
• Maintain detailed and accurate records of all collection activities and communications.
• Provide regular reports on collection status, aged debt, and other key metrics to management.
• Escalate complex or high-risk accounts appropriately for further action.

What You'll Have:

To excel in this role, you should possess:

• Previous experience in a similar environment, showcasing your diplomacy and communication skills in managing customer relationships, both in writing and verbally.
• Experience in a Claims Handling or Insurance Claims environment is a plus!
• Proficiency in Microsoft Excel to help you analyse and report on key metrics.
• Strong interpersonal skills, with the confidence to work independently or collaboratively within a team.
• The ability to prioritise tasks effectively to meet deadlines.
• A pragmatic approach, adapting quickly to changes and aligning your skills to meet the needs of different stakeholders.
• A results-driven mindset, focused on achieving performance goals.

If you're excited about taking on this challenge and making a significant impact within the team, we want to hear from you! Don't miss this opportunity to shine in a vital role that supports the financial health of our client's operations.

Join us in shaping the future of utilities while advancing your finance career. We can't wait to see what you bring to the table!

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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