Point Professional Recruitment LTD
Dry Drayton, Cambridgeshire
The Role: We are recruiting on behalf of a well-established, award-winning business based just outside of Cambridge. Our client is a market leader in their sector, working with a range of businesses with household names, and they are looking for an experienced Ecommerce Executive to join their growing team following an internal promotion. This is a permanent, office-based position in a purpose-built, modern facility with outstanding on-site amenities. You will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock Oversee website content strategy and daily operations, ensuring product listings and merchandising are accurate and aligned with brand guidelines Collaborate with the marketing team to manage product uploads, digital content, and conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience in a similar ecommerce role, ideally within a direct-to-consumer (B2C) environment Strong commercial awareness and understanding of online customer behaviour and performance indicators Working knowledge of SEO and experience implementing content updates to improve rankings Confident using Shopify or a comparable CMS, alongside tools such as Google Analytics Excellent attention to detail with strong communication and organisational skills A proactive, collaborative approach with a genuine interest in digital trends Salary & Working Hours: Competitive salary, dependent on experience. Full-time, hybrid working on offer, Monday to Friday. Benefits: Contributory pension up to 6% Death in service cover 25 days annual leave Staff discount Free on-site parking Company social events
May 08, 2026
Full time
The Role: We are recruiting on behalf of a well-established, award-winning business based just outside of Cambridge. Our client is a market leader in their sector, working with a range of businesses with household names, and they are looking for an experienced Ecommerce Executive to join their growing team following an internal promotion. This is a permanent, office-based position in a purpose-built, modern facility with outstanding on-site amenities. You will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock Oversee website content strategy and daily operations, ensuring product listings and merchandising are accurate and aligned with brand guidelines Collaborate with the marketing team to manage product uploads, digital content, and conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience in a similar ecommerce role, ideally within a direct-to-consumer (B2C) environment Strong commercial awareness and understanding of online customer behaviour and performance indicators Working knowledge of SEO and experience implementing content updates to improve rankings Confident using Shopify or a comparable CMS, alongside tools such as Google Analytics Excellent attention to detail with strong communication and organisational skills A proactive, collaborative approach with a genuine interest in digital trends Salary & Working Hours: Competitive salary, dependent on experience. Full-time, hybrid working on offer, Monday to Friday. Benefits: Contributory pension up to 6% Death in service cover 25 days annual leave Staff discount Free on-site parking Company social events
Growth Strategist Function: Growth Strategy Creative Strategy Meta Performance Reports to: Pod Leader Core Responsibility: Drive profitable new customer growth for our clients through sharp Meta strategy, performance creative, and e-commerce thinking. KPIs: New Customer Revenue Growth, Client Retention, Cross-Service Upsells Salary: £45,000 - £50,000 DOE Location: Remote-first (UK-based), with optional access to our London office (the Roundhouse in Camden) Launch With Us is part of the Soar Group, one of the fastest-growing agency groups in the UK and the rated independent Meta agency. We don't just run ads. We answer the question every ambitious e-commerce founder is asking: how do you scale from 7 figures to 8? We work with D2C brands at the point where things get serious. Scrappy start-ups that have found product-market fit and need a partner who can turn that into heavy, sustained scale. Our clients don't come to us for maintenance. They come to us to grow. We manage over £10M in paid media across Meta and TikTok for brands like Lucky Saint, Fem Fuelz, Butter & Crust, & Four Five. We combine data-led media buying with creative that converts, and we're now building the team to take us to the next level. The Role As a Growth Strategist at Launch With Us, you'll own the performance and strategic direction for a portfolio of six D2C e-commerce clients. This is not a media buying role: that's handled by dedicated Media Buyers in your pod. Your job is to think strategically across Meta performance, creative direction, and e-commerce growth, and to translate that thinking into results your clients can feel. You'll work closely with your Media Buyers to ensure campaigns are executed to a high standard, but the growth, strategy, insight, and client relationship sit with you. Our Values Extreme Ownership: You win or learn. Never blame. Radical Curiosity: Challenge assumptions. Explore what's next. Kind Candour: Say what needs to be said, with honesty and purpose. Client-Centricity: Think like an owner. Act in your clients' best interests, always. Meta Performance & Growth Strategy Own the growth strategy for a portfolio of 6 D2C e-commerce clients, with clear accountability for new customer revenue growth. Develop and maintain 12-month growth roadmaps aligned to creative, performance, and commercial goals. Use data from Meta Ads Manager, Triple Whale, and Shopify to identify opportunities, diagnose issues, and drive decisions. Set ambitious, data-backed KPIs across NC-ROAS, CAC, and eROAS. Hold yourself accountable to them. Lead strategy reviews and adapt your approach based on what the data is telling you, not what's comfortable. Creative Strategy Partner with Creative Strategists and content teams to shape briefs that drive performance. Use performance data to inform creative direction: angles, formats, hooks, and offers. Review creative output through a performance lens and provide clear, actionable feedback. Stay ahead of what's working on Meta and bring fresh thinking to every account. Client Leadership Be the primary strategic point of contact for your clients: building trust, managing expectations, and owning the relationship. Lead regular strategy calls, performance reviews, and proactive communication. Identify upsell and cross-service opportunities and bring them to your Pod Leader. Champion client retention by ensuring results consistently align with agreed targets. Pod Collaboration Work closely with the Media Buyers in your pod to ensure campaign execution matches your strategic direction. Review campaign builds and performance output, providing clear direction when needed. Act as the strategic anchor of your pod: connecting creative, data, and execution. Share insights and wins across the wider team to raise the bar for everyone. What Success Looks Like 0-3 Months Fully embedded across your client portfolio and understood the growth levers for each account. Built strong working relationships with your Pod Leader, Media Buyers, and client contacts. Demonstrating clear, data-led thinking in your strategy calls and performance reviews. 6 Months Driving measurable new customer growth across your portfolio. Running client relationships with confidence and proactively identifying upsell opportunities. Creative direction is visibly impacting performance across your accounts. 12 Months Recognised as a trusted strategic partner by your clients, with strong retention across the portfolio. Contributing to agency-wide thinking on creative strategy, Meta performance, and e-commerce growth. Clear path toward Senior Growth Strategist for those ready to step up. Skills & Experience 2+ years of hands on experience in paid social, growth strategy, or performance marketing for DTC brands within an agency or in house e commerce environment. Strong working knowledge of Meta Ads: you understand the platform, the mechanics, and how to read performance. Comfortable working with data tools including Triple Whale, Shopify, and Meta Ads Manager to inform decisions. Experience shaping or contributing to creative strategy: you know what makes an ad work and why. Clear communicator who can run a confident client call and translate complex data into simple recommendations. Organised and accountable: you can manage a portfolio of six accounts without dropping the ball. Growth mindset: you're not precious about being wrong and you move fast when you spot an opportunity. You Take ownership: you win or learn, never blame. Are proactive, not reactive. You spot problems before clients do. Communicate clearly and honestly with clients and teammates alike. Are data driven but creatively minded: you live at the intersection of both. Thrive in a fast paced environment where high expectations are the norm. Care about getting results, not just looking busy. Remote first with optional Leeds office access 25 days annual leave + your birthday off Work abroad for up to 30 days per year (T&Cs apply) Company pension scheme Private health insurance after 6 months of service Life insurance with Smart Health wellbeing support Cash plan (dental, optical, physiotherapy) Structured 6 and 12 month progression plans Annual salary reviews tied to performance Monthly team incentives and Kudos reward scheme Christmas performance bonus Regular training and personal development Progression Path This role has a clear path to Senior Growth Strategist and beyond. As we scale, high performers will have the opportunity to take on greater strategic responsibility, larger accounts, and leadership across the pod structure. Launch With Us is committed to creating a diverse and inclusive work environment where all employees have equal access to opportunities and everyone's voice is heard. We welcome applications from all backgrounds regardless of race, gender, sexual orientation, disability, age, or belief.
May 08, 2026
Full time
Growth Strategist Function: Growth Strategy Creative Strategy Meta Performance Reports to: Pod Leader Core Responsibility: Drive profitable new customer growth for our clients through sharp Meta strategy, performance creative, and e-commerce thinking. KPIs: New Customer Revenue Growth, Client Retention, Cross-Service Upsells Salary: £45,000 - £50,000 DOE Location: Remote-first (UK-based), with optional access to our London office (the Roundhouse in Camden) Launch With Us is part of the Soar Group, one of the fastest-growing agency groups in the UK and the rated independent Meta agency. We don't just run ads. We answer the question every ambitious e-commerce founder is asking: how do you scale from 7 figures to 8? We work with D2C brands at the point where things get serious. Scrappy start-ups that have found product-market fit and need a partner who can turn that into heavy, sustained scale. Our clients don't come to us for maintenance. They come to us to grow. We manage over £10M in paid media across Meta and TikTok for brands like Lucky Saint, Fem Fuelz, Butter & Crust, & Four Five. We combine data-led media buying with creative that converts, and we're now building the team to take us to the next level. The Role As a Growth Strategist at Launch With Us, you'll own the performance and strategic direction for a portfolio of six D2C e-commerce clients. This is not a media buying role: that's handled by dedicated Media Buyers in your pod. Your job is to think strategically across Meta performance, creative direction, and e-commerce growth, and to translate that thinking into results your clients can feel. You'll work closely with your Media Buyers to ensure campaigns are executed to a high standard, but the growth, strategy, insight, and client relationship sit with you. Our Values Extreme Ownership: You win or learn. Never blame. Radical Curiosity: Challenge assumptions. Explore what's next. Kind Candour: Say what needs to be said, with honesty and purpose. Client-Centricity: Think like an owner. Act in your clients' best interests, always. Meta Performance & Growth Strategy Own the growth strategy for a portfolio of 6 D2C e-commerce clients, with clear accountability for new customer revenue growth. Develop and maintain 12-month growth roadmaps aligned to creative, performance, and commercial goals. Use data from Meta Ads Manager, Triple Whale, and Shopify to identify opportunities, diagnose issues, and drive decisions. Set ambitious, data-backed KPIs across NC-ROAS, CAC, and eROAS. Hold yourself accountable to them. Lead strategy reviews and adapt your approach based on what the data is telling you, not what's comfortable. Creative Strategy Partner with Creative Strategists and content teams to shape briefs that drive performance. Use performance data to inform creative direction: angles, formats, hooks, and offers. Review creative output through a performance lens and provide clear, actionable feedback. Stay ahead of what's working on Meta and bring fresh thinking to every account. Client Leadership Be the primary strategic point of contact for your clients: building trust, managing expectations, and owning the relationship. Lead regular strategy calls, performance reviews, and proactive communication. Identify upsell and cross-service opportunities and bring them to your Pod Leader. Champion client retention by ensuring results consistently align with agreed targets. Pod Collaboration Work closely with the Media Buyers in your pod to ensure campaign execution matches your strategic direction. Review campaign builds and performance output, providing clear direction when needed. Act as the strategic anchor of your pod: connecting creative, data, and execution. Share insights and wins across the wider team to raise the bar for everyone. What Success Looks Like 0-3 Months Fully embedded across your client portfolio and understood the growth levers for each account. Built strong working relationships with your Pod Leader, Media Buyers, and client contacts. Demonstrating clear, data-led thinking in your strategy calls and performance reviews. 6 Months Driving measurable new customer growth across your portfolio. Running client relationships with confidence and proactively identifying upsell opportunities. Creative direction is visibly impacting performance across your accounts. 12 Months Recognised as a trusted strategic partner by your clients, with strong retention across the portfolio. Contributing to agency-wide thinking on creative strategy, Meta performance, and e-commerce growth. Clear path toward Senior Growth Strategist for those ready to step up. Skills & Experience 2+ years of hands on experience in paid social, growth strategy, or performance marketing for DTC brands within an agency or in house e commerce environment. Strong working knowledge of Meta Ads: you understand the platform, the mechanics, and how to read performance. Comfortable working with data tools including Triple Whale, Shopify, and Meta Ads Manager to inform decisions. Experience shaping or contributing to creative strategy: you know what makes an ad work and why. Clear communicator who can run a confident client call and translate complex data into simple recommendations. Organised and accountable: you can manage a portfolio of six accounts without dropping the ball. Growth mindset: you're not precious about being wrong and you move fast when you spot an opportunity. You Take ownership: you win or learn, never blame. Are proactive, not reactive. You spot problems before clients do. Communicate clearly and honestly with clients and teammates alike. Are data driven but creatively minded: you live at the intersection of both. Thrive in a fast paced environment where high expectations are the norm. Care about getting results, not just looking busy. Remote first with optional Leeds office access 25 days annual leave + your birthday off Work abroad for up to 30 days per year (T&Cs apply) Company pension scheme Private health insurance after 6 months of service Life insurance with Smart Health wellbeing support Cash plan (dental, optical, physiotherapy) Structured 6 and 12 month progression plans Annual salary reviews tied to performance Monthly team incentives and Kudos reward scheme Christmas performance bonus Regular training and personal development Progression Path This role has a clear path to Senior Growth Strategist and beyond. As we scale, high performers will have the opportunity to take on greater strategic responsibility, larger accounts, and leadership across the pod structure. Launch With Us is committed to creating a diverse and inclusive work environment where all employees have equal access to opportunities and everyone's voice is heard. We welcome applications from all backgrounds regardless of race, gender, sexual orientation, disability, age, or belief.
Build, Scale & Operate Leading DTC Brands alongside A-Players Maneuver Marketing Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products. In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs. These results caught the attention of The Financial Times, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey, and you could be part of the next stage of our growth! Your Next Role We are looking for a highly skilled and ambitious Growth Strategist with at least 3 years of experience, managing at least $1M per month in ad spend to join our team. Today, the role of a Senior Media Buyer has evolved into a Growth Strategist - it's no longer enough to work inside ad accounts - effective marketing requires critical thinking, conducting deep research, translating insights into ideas, and taking those ideas through implementation. Of course, you cannot do this alone. As a Growth Strategist at Maneuver, you will lead a product marketing team comprising a copywriter, creative strategist, designer, and media buyer to grow 2 flagship products. You'll meet with fellow Growth Strategists to exchange ideas and best practices regularly. The product marketing team is supported by cross-functional teams: (a) Influencer & Partnerships, (b) Videos, (c) Marketplaces, (d) Measurement, (e) Retention, (f) Other Channels (e.g. AppLovin, Google), and (g) Tech - all of which are essential to grow a product to $100M+ a year profitably. As such, the best candidates have a track record of building something from scratch and demonstrate strong resourcefulness to overcome challenges and explore uncharted territory. What You'll do Strategic Growth Planning & Opportunity Discovery You'll own the development and iteration of Meta-led growth strategies grounded in first principles, real-world data, and deep DTC competitive intelligence. Identify bottlenecks and opportunities through structured root-cause analysis across creative, media, offer, funnel, and product positioning. Systematically uncover under-tapped or untapped opportunities by reverse-engineering winning DTC products and offers across Google Search, Amazon, Shopify, Meta, YouTube, and adjacent channels. Analyze why products sell well (positioning, mechanism, claims, pricing, bundles, merchandising, distribution) and map those learnings to Maneuver's products to unlock new markets, angles, and growth paths. Prioritize high-leverage initiatives that balance short-term profitability with long-term strategic breakthroughs (new positioning, new audiences, new use cases). Act with urgency to gather new signals, test hypotheses, and adapt strategy in-market. Ruthlessly focus team energy on the highest-ROI initiatives that move core business metrics. Deep Market & Customer Research You'll lead a continuous discovery process that directly informs positioning, creative direction, funnel strategy, and media execution. Conduct social listening across Facebook Groups, Reddit, TikTok, Pinterest, reviews, and UGC ecosystems to surface pains, unmet needs, objections, and language patterns. Dive into product-level inputs (clinical studies, ingredient claims, AOV/LTV trends, customer reviews, refunds, CX tickets) to sharpen value propositions and positioning. Run deep competitive audits using tools such as Meta Ad Library, Atria, Transparency Center, VidTao, Google Search, and Amazon to identify messaging gaps, offer structures, and creative patterns. Triangulate qualitative and quantitative insights into clear strategic actions that unlock growth. Media Strategy Design and manage high-performance Meta ad systems that balance testing discipline with scalable performance. Architect account structures, naming conventions, and testing frameworks for clean data capture and fast learning. Execute and evolve bid strategies (Cost Cap, minROAS, Bid Cap, Highest Volume, Accelerated Bid Cap) based on signal quality, scale phase, and business context. Build creative testing matrices and scale frameworks (ABO/CBO/ASC setups, budget ramps, funnel staging, whitelisting). Ensure delivery systems and media execution align tightly with strategic hypotheses and growth objectives. Creative Strategy & Messaging Architecture You'll provide a bird's eye view of the creative and messaging ecosystem, ensuring alignment across teams and funnel stages. Co-own the high-level creative roadmap across TOF / MOF / BOF / Buyer stages with the copywriter and creative strategist Map current messaging by awareness level and sophistication, identifying gaps, redundancies, and misalignment. Assess whether ads, offers, and funnels are congruent with the intended messaging strategy at each stage. Co-own messaging architecture with the copywriter and creative strategist, helping segment and prioritize messaging buckets such as, but not limited to: Authority / expert-led Founder / brand story Mechanism-led education Objection handling Social proof & validation Use in-market performance signals to continuously refine angles and creative direction. Funnel Strategy, CRO & Project Ownership You'll own funnel strategy, CRO direction, and end-to-end project execution. Identify funnel bottlenecks and CRO opportunities in partnership with media buyers, creative strategists, and copywriters. Define what should change and why (structure, messaging emphasis, flow, offer presentation), and translate that into clear briefs for copywriters and designers. Collaborate with tech team members to implement changes once copy and mock-ups are finalized. Own projects end-to-end: scoping, prioritization, implementation, QA, launch, and post-launch monitoring. Ensure tight feedback loops post-launch, with media buyers monitoring test performance and providing analysis to inform next iterations. Collaboration You'll act as the connective tissue between strategy, media, creative, CRO, and cross-functional partners. Provide high-signal strategic and CRO briefs aligned on performance goals and compliance considerations. Partner closely with creative strategists, copywriters, and designers to ensure creative execution reinforces strategy. Collaborate tightly with media buyers on test design, optimization feedback, and learning agendas. Bring awareness to upstream partners (tech, supply chain, CX, retention) early to de-risk initiatives and accelerate execution. Build a high-ownership culture with clear rituals, accountability, and feedback systems. Data Fluency & Performance Optimization You'll turn data into decisions and ensure learning compounds over time. Design and interpret measurement frameworks (incrementality tests, attribution rules, holdouts) to guide investment decisions. Read metric pairs (CTR vs CVR, ROAS vs MER, AOV vs CAC) to isolate constraints and form clear hypotheses. Run regular performance cadences, documenting learnings and driving decisive pivots based on thresholds. Think in numbers-tracking CAC, ROAS, AOV, LTV, and confidently making ROI-based calls in real time. How You'll Succeed Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company: New customer sales and revenue, measuring Meta's impact across all distribution channels Advertising efficiency in terms of return on ad spend New marketing capabilities built with significant positive ROI What You Bring At least 3 to 7 years of relevant experience working with DTC brands as a media buyer / Growth Strategist. Strong "builder" desire - we built our brand to 9 figures in revenue profitably with 30 full-time employees and this would not have happened without a strong work ethic and a mission-driven culture. We aim to build the brand to 10 figures by the end of the decade, and this requires a strong sense of commitment to build something together with like-minded people. Strong analytical skills - ability to work with data, analyze metrics as a system, and understand the right marketing levers to improve results and performance. Persuasion skills - Some experience in direct response copywriting and persuasion principles - including but not limited to Robert Cialdini, Dan Kennedy, Eugene Schwartz, Gary Halbert, etc. Strong media buying skills - experience managing at least $30-100K a day in ad budget profitably with deep performance marketing skillsets. Strong project management skills - ability to identify outcomes, develop plans, and implement initiatives to achieve the outcomes, while iterating along the way with real-time data and feedback to improve the plan and execution. The ability to stay on top of multiple initiatives at one time, without sacrificing quality, is valuable . click apply for full job details
May 08, 2026
Full time
Build, Scale & Operate Leading DTC Brands alongside A-Players Maneuver Marketing Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products. In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs. These results caught the attention of The Financial Times, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey, and you could be part of the next stage of our growth! Your Next Role We are looking for a highly skilled and ambitious Growth Strategist with at least 3 years of experience, managing at least $1M per month in ad spend to join our team. Today, the role of a Senior Media Buyer has evolved into a Growth Strategist - it's no longer enough to work inside ad accounts - effective marketing requires critical thinking, conducting deep research, translating insights into ideas, and taking those ideas through implementation. Of course, you cannot do this alone. As a Growth Strategist at Maneuver, you will lead a product marketing team comprising a copywriter, creative strategist, designer, and media buyer to grow 2 flagship products. You'll meet with fellow Growth Strategists to exchange ideas and best practices regularly. The product marketing team is supported by cross-functional teams: (a) Influencer & Partnerships, (b) Videos, (c) Marketplaces, (d) Measurement, (e) Retention, (f) Other Channels (e.g. AppLovin, Google), and (g) Tech - all of which are essential to grow a product to $100M+ a year profitably. As such, the best candidates have a track record of building something from scratch and demonstrate strong resourcefulness to overcome challenges and explore uncharted territory. What You'll do Strategic Growth Planning & Opportunity Discovery You'll own the development and iteration of Meta-led growth strategies grounded in first principles, real-world data, and deep DTC competitive intelligence. Identify bottlenecks and opportunities through structured root-cause analysis across creative, media, offer, funnel, and product positioning. Systematically uncover under-tapped or untapped opportunities by reverse-engineering winning DTC products and offers across Google Search, Amazon, Shopify, Meta, YouTube, and adjacent channels. Analyze why products sell well (positioning, mechanism, claims, pricing, bundles, merchandising, distribution) and map those learnings to Maneuver's products to unlock new markets, angles, and growth paths. Prioritize high-leverage initiatives that balance short-term profitability with long-term strategic breakthroughs (new positioning, new audiences, new use cases). Act with urgency to gather new signals, test hypotheses, and adapt strategy in-market. Ruthlessly focus team energy on the highest-ROI initiatives that move core business metrics. Deep Market & Customer Research You'll lead a continuous discovery process that directly informs positioning, creative direction, funnel strategy, and media execution. Conduct social listening across Facebook Groups, Reddit, TikTok, Pinterest, reviews, and UGC ecosystems to surface pains, unmet needs, objections, and language patterns. Dive into product-level inputs (clinical studies, ingredient claims, AOV/LTV trends, customer reviews, refunds, CX tickets) to sharpen value propositions and positioning. Run deep competitive audits using tools such as Meta Ad Library, Atria, Transparency Center, VidTao, Google Search, and Amazon to identify messaging gaps, offer structures, and creative patterns. Triangulate qualitative and quantitative insights into clear strategic actions that unlock growth. Media Strategy Design and manage high-performance Meta ad systems that balance testing discipline with scalable performance. Architect account structures, naming conventions, and testing frameworks for clean data capture and fast learning. Execute and evolve bid strategies (Cost Cap, minROAS, Bid Cap, Highest Volume, Accelerated Bid Cap) based on signal quality, scale phase, and business context. Build creative testing matrices and scale frameworks (ABO/CBO/ASC setups, budget ramps, funnel staging, whitelisting). Ensure delivery systems and media execution align tightly with strategic hypotheses and growth objectives. Creative Strategy & Messaging Architecture You'll provide a bird's eye view of the creative and messaging ecosystem, ensuring alignment across teams and funnel stages. Co-own the high-level creative roadmap across TOF / MOF / BOF / Buyer stages with the copywriter and creative strategist Map current messaging by awareness level and sophistication, identifying gaps, redundancies, and misalignment. Assess whether ads, offers, and funnels are congruent with the intended messaging strategy at each stage. Co-own messaging architecture with the copywriter and creative strategist, helping segment and prioritize messaging buckets such as, but not limited to: Authority / expert-led Founder / brand story Mechanism-led education Objection handling Social proof & validation Use in-market performance signals to continuously refine angles and creative direction. Funnel Strategy, CRO & Project Ownership You'll own funnel strategy, CRO direction, and end-to-end project execution. Identify funnel bottlenecks and CRO opportunities in partnership with media buyers, creative strategists, and copywriters. Define what should change and why (structure, messaging emphasis, flow, offer presentation), and translate that into clear briefs for copywriters and designers. Collaborate with tech team members to implement changes once copy and mock-ups are finalized. Own projects end-to-end: scoping, prioritization, implementation, QA, launch, and post-launch monitoring. Ensure tight feedback loops post-launch, with media buyers monitoring test performance and providing analysis to inform next iterations. Collaboration You'll act as the connective tissue between strategy, media, creative, CRO, and cross-functional partners. Provide high-signal strategic and CRO briefs aligned on performance goals and compliance considerations. Partner closely with creative strategists, copywriters, and designers to ensure creative execution reinforces strategy. Collaborate tightly with media buyers on test design, optimization feedback, and learning agendas. Bring awareness to upstream partners (tech, supply chain, CX, retention) early to de-risk initiatives and accelerate execution. Build a high-ownership culture with clear rituals, accountability, and feedback systems. Data Fluency & Performance Optimization You'll turn data into decisions and ensure learning compounds over time. Design and interpret measurement frameworks (incrementality tests, attribution rules, holdouts) to guide investment decisions. Read metric pairs (CTR vs CVR, ROAS vs MER, AOV vs CAC) to isolate constraints and form clear hypotheses. Run regular performance cadences, documenting learnings and driving decisive pivots based on thresholds. Think in numbers-tracking CAC, ROAS, AOV, LTV, and confidently making ROI-based calls in real time. How You'll Succeed Maneuver is an OKRs, KPIs & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company: New customer sales and revenue, measuring Meta's impact across all distribution channels Advertising efficiency in terms of return on ad spend New marketing capabilities built with significant positive ROI What You Bring At least 3 to 7 years of relevant experience working with DTC brands as a media buyer / Growth Strategist. Strong "builder" desire - we built our brand to 9 figures in revenue profitably with 30 full-time employees and this would not have happened without a strong work ethic and a mission-driven culture. We aim to build the brand to 10 figures by the end of the decade, and this requires a strong sense of commitment to build something together with like-minded people. Strong analytical skills - ability to work with data, analyze metrics as a system, and understand the right marketing levers to improve results and performance. Persuasion skills - Some experience in direct response copywriting and persuasion principles - including but not limited to Robert Cialdini, Dan Kennedy, Eugene Schwartz, Gary Halbert, etc. Strong media buying skills - experience managing at least $30-100K a day in ad budget profitably with deep performance marketing skillsets. Strong project management skills - ability to identify outcomes, develop plans, and implement initiatives to achieve the outcomes, while iterating along the way with real-time data and feedback to improve the plan and execution. The ability to stay on top of multiple initiatives at one time, without sacrificing quality, is valuable . click apply for full job details
Build. Optimise. Scale. New Leaf Products is a high-growth UK supplements brand that has already sold millions of units globally. Now, we're entering our next phase-and we need a Ecommerce Marketplace Manager / Shopify expert to help take things to the next level. This isn't a maintenance role. It's an opportunity to own, optimise, and scale our Shopify store and marketplace presence as we expand internationally. The Opportunity We're looking for a commercially driven Ecommerce & Marketplace Manager to take full ownership of our Shopify ecosystem and marketplace listings (eBay, TikTok Shop, Superdrug & more). With 120+ listings across multiple languages and markets, your focus will be simple: Drive revenue Improve conversion Maximise performance across every channel What the Ecommerce Marketplace Manager will Be Doing Own and optimise the Shopify store end-to-end Continuously improve product pages using CRO best practices Drive merchandising, promotions, bundles, and site strategy Keep us competitive through market and competitor analysis Manage product uploads, pricing, inventory, and tagging Work with developers/designers to improve UX, speed, and performance Implement and optimise apps (upsells, subscriptions, reviews, loyalty) Track and improve key metrics (CVR, AOV, LTV, bounce rate) Manage and optimise marketplace listings across platforms Improve SEO, keywords, and content across all channels Identify and launch new marketplace opportunities What We're Looking For 4+ years managing a Shopify store Proven marketplace experience (eBay, TikTok Shop, etc.) Strong CRO and ecommerce optimisation skills Data-driven mindset (Shopify Analytics, dashboards) Commercially sharp with strong attention to detail Able to work independently and take ownership Nice to Have Supplements / wellness / regulated product experience Experience scaling a brand SOP creation experience Basic HTML/CSS Google Analytics Why This Role? Because you won't just be managing a store-you'll be building a growth engine . Newly created role with real ownership Direct impact on revenue and expansion Fast-moving, ambitious business Clear progression as we scale globally If you want a role where you can genuinely make an impact-not just maintain-this is it.
May 08, 2026
Full time
Build. Optimise. Scale. New Leaf Products is a high-growth UK supplements brand that has already sold millions of units globally. Now, we're entering our next phase-and we need a Ecommerce Marketplace Manager / Shopify expert to help take things to the next level. This isn't a maintenance role. It's an opportunity to own, optimise, and scale our Shopify store and marketplace presence as we expand internationally. The Opportunity We're looking for a commercially driven Ecommerce & Marketplace Manager to take full ownership of our Shopify ecosystem and marketplace listings (eBay, TikTok Shop, Superdrug & more). With 120+ listings across multiple languages and markets, your focus will be simple: Drive revenue Improve conversion Maximise performance across every channel What the Ecommerce Marketplace Manager will Be Doing Own and optimise the Shopify store end-to-end Continuously improve product pages using CRO best practices Drive merchandising, promotions, bundles, and site strategy Keep us competitive through market and competitor analysis Manage product uploads, pricing, inventory, and tagging Work with developers/designers to improve UX, speed, and performance Implement and optimise apps (upsells, subscriptions, reviews, loyalty) Track and improve key metrics (CVR, AOV, LTV, bounce rate) Manage and optimise marketplace listings across platforms Improve SEO, keywords, and content across all channels Identify and launch new marketplace opportunities What We're Looking For 4+ years managing a Shopify store Proven marketplace experience (eBay, TikTok Shop, etc.) Strong CRO and ecommerce optimisation skills Data-driven mindset (Shopify Analytics, dashboards) Commercially sharp with strong attention to detail Able to work independently and take ownership Nice to Have Supplements / wellness / regulated product experience Experience scaling a brand SOP creation experience Basic HTML/CSS Google Analytics Why This Role? Because you won't just be managing a store-you'll be building a growth engine . Newly created role with real ownership Direct impact on revenue and expansion Fast-moving, ambitious business Clear progression as we scale globally If you want a role where you can genuinely make an impact-not just maintain-this is it.
About the job PICKER/PACKER/STOCK ROOM ASSISTANT STOCK/ORDER FULFILMENT Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines. Work through order allocation ensuring relevant teams are responsible for dispatch. Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate. Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required Assist with shopping team to coordinate stock for trunk shows and events Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes. STOCK CONTROL Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end. Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC's. Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders Administrate stock transfers ensuring that movements are tracked end-to-end. Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures. Coordinate stock takes and report to key stakeholders on discrepancies and errors. Maintain Stock room standards Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained. Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units Ensure product ticketing is correct and reflects most relevant information Check and book in deliveries ensuring that inventory data is correct, and discrepancies are reported and rectified in coordination with relevant stakeholders Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards. Work with internal teams to support requests championing the important of saleability of stock LOGISTICS Liaise with courier companies to mitigate potential delays or service interruptions. Be first point of contact for courier services to provide export and entry paperwork. Inputting data and updating Ship Station and other shipping platforms for easy access of product information. Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates. Creation of returns paperwork optimising the use of courier options. Administrate the stock returns procedure following system and reporting requirements. Update Shopify customs product information. Who we are looking for: Highly computer literate in Office 365, especially Excel. Self-motivated and able to demonstrate using initiative Excellent written and verbal communication skills Highly organized with great time management Experience of analysis and interpretation of information and data. Numerate Enjoys a fast paced environment and is comfortable working under pressure A fast learner, who is proactive and takes ownership of allocated tasks Good problem solving skills Personable and able to liaise with clients internally and externally : Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Please apply with a covering message stating your salary expectations and confirming that you have the right to work in the UK without restriction. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 07, 2026
Full time
About the job PICKER/PACKER/STOCK ROOM ASSISTANT STOCK/ORDER FULFILMENT Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines. Work through order allocation ensuring relevant teams are responsible for dispatch. Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate. Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required Assist with shopping team to coordinate stock for trunk shows and events Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes. STOCK CONTROL Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end. Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC's. Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders Administrate stock transfers ensuring that movements are tracked end-to-end. Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures. Coordinate stock takes and report to key stakeholders on discrepancies and errors. Maintain Stock room standards Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained. Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units Ensure product ticketing is correct and reflects most relevant information Check and book in deliveries ensuring that inventory data is correct, and discrepancies are reported and rectified in coordination with relevant stakeholders Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards. Work with internal teams to support requests championing the important of saleability of stock LOGISTICS Liaise with courier companies to mitigate potential delays or service interruptions. Be first point of contact for courier services to provide export and entry paperwork. Inputting data and updating Ship Station and other shipping platforms for easy access of product information. Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates. Creation of returns paperwork optimising the use of courier options. Administrate the stock returns procedure following system and reporting requirements. Update Shopify customs product information. Who we are looking for: Highly computer literate in Office 365, especially Excel. Self-motivated and able to demonstrate using initiative Excellent written and verbal communication skills Highly organized with great time management Experience of analysis and interpretation of information and data. Numerate Enjoys a fast paced environment and is comfortable working under pressure A fast learner, who is proactive and takes ownership of allocated tasks Good problem solving skills Personable and able to liaise with clients internally and externally : Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Please apply with a covering message stating your salary expectations and confirming that you have the right to work in the UK without restriction. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Customer Experience Manager Location: London Head Office Contract Type: Permanent Working Pattern: Full Time Are you passionate about providing exceptional customer service? Do you thrive in a dynamic retail environment where every interaction matters? If so, we invite you to join our vibrant team as a Customer Experience Manager ! At this organisation, they pride ourselves on thier unwavering commitment to quality and service. As a leader in the retail industry, they are dedicated to crafting remarkable experiences for thier customers around the globe. This role is pivotal in enhancing client relationships and ensuring a seamless experience across all touchpoints. The Role In this hands-on position, you will be the heart of the Customer Service function. You'll take full ownership of customer communications across eCommerce and related channels. Your expertise will ensure that every interaction reflects the brand values and craftsmanship. Key Responsibilities: Deliver exceptional customer service to a global clientele across email, phone, and digital platforms. Manage all customer inquiries, orders, aftersales support, and issue resolutions with professionalism and care. Provide confident product knowledge and styling guidance to support sales and boost client confidence. Build and maintain long-term client relationships, ensuring a considered experience from start to finish. Serve as a trusted contact throughout the eCommerce conversion funnel, facilitating informed decision-making. Ensure all communications resonate with our brand values and commitment to excellence. Collaborate with eCommerce, Retail, and other teams to create a unified customer experience. Proactively manage ongoing inquiries and orders, tracking them effectively. Share insights on customer service performance in weekly meetings and prepare structured monthly reports. Lay the groundwork for future growth of the Customer Service department, establishing processes and best practices. As the department expands, assist in recruiting and training a dedicated customer service team. Qualifications: Proven experience in premium or luxury retail and eCommerce customer service. Comfortable working autonomously, with a high level of ownership and accountability. Previous experience managing a customer service team, with a vision for scaling the function. Confident in delivering highly personalised service to VIP clients. Background in luxury personal shopping or VIP sales is a plus! Exceptionally organised, detail-focused, and calm under pressure. A natural communicator with excellent written and verbal skills, sensitive to brand tone. Professional, personable, and service-driven, with a genuine passion for fashion and craftsmanship. Preferred Skills: Attention to detail and strong time management skills. Proactive and solution-focused mindset. Experience in garment, textiles, or tailoring is advantageous. Proficient in MS Office applications (Word & Excel). Familiarity with Shopify is a bonus! A positive, collaborative approach to working within a team. If you're ready to elevate customer experiences and be part of a prestigious brand, we want to hear from you! Join us on this exciting journey and help shape the future of our customer service. Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 07, 2026
Full time
Job Title: Customer Experience Manager Location: London Head Office Contract Type: Permanent Working Pattern: Full Time Are you passionate about providing exceptional customer service? Do you thrive in a dynamic retail environment where every interaction matters? If so, we invite you to join our vibrant team as a Customer Experience Manager ! At this organisation, they pride ourselves on thier unwavering commitment to quality and service. As a leader in the retail industry, they are dedicated to crafting remarkable experiences for thier customers around the globe. This role is pivotal in enhancing client relationships and ensuring a seamless experience across all touchpoints. The Role In this hands-on position, you will be the heart of the Customer Service function. You'll take full ownership of customer communications across eCommerce and related channels. Your expertise will ensure that every interaction reflects the brand values and craftsmanship. Key Responsibilities: Deliver exceptional customer service to a global clientele across email, phone, and digital platforms. Manage all customer inquiries, orders, aftersales support, and issue resolutions with professionalism and care. Provide confident product knowledge and styling guidance to support sales and boost client confidence. Build and maintain long-term client relationships, ensuring a considered experience from start to finish. Serve as a trusted contact throughout the eCommerce conversion funnel, facilitating informed decision-making. Ensure all communications resonate with our brand values and commitment to excellence. Collaborate with eCommerce, Retail, and other teams to create a unified customer experience. Proactively manage ongoing inquiries and orders, tracking them effectively. Share insights on customer service performance in weekly meetings and prepare structured monthly reports. Lay the groundwork for future growth of the Customer Service department, establishing processes and best practices. As the department expands, assist in recruiting and training a dedicated customer service team. Qualifications: Proven experience in premium or luxury retail and eCommerce customer service. Comfortable working autonomously, with a high level of ownership and accountability. Previous experience managing a customer service team, with a vision for scaling the function. Confident in delivering highly personalised service to VIP clients. Background in luxury personal shopping or VIP sales is a plus! Exceptionally organised, detail-focused, and calm under pressure. A natural communicator with excellent written and verbal skills, sensitive to brand tone. Professional, personable, and service-driven, with a genuine passion for fashion and craftsmanship. Preferred Skills: Attention to detail and strong time management skills. Proactive and solution-focused mindset. Experience in garment, textiles, or tailoring is advantageous. Proficient in MS Office applications (Word & Excel). Familiarity with Shopify is a bonus! A positive, collaborative approach to working within a team. If you're ready to elevate customer experiences and be part of a prestigious brand, we want to hear from you! Join us on this exciting journey and help shape the future of our customer service. Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Product Manager Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We are seeking an experienced Product Manager - Cross Border to join our product organisation. In this role, you will lead product strategy, discovery, and delivery for capabilities that help merchants navigate complex international sales, starting with supporting their product catalog readiness, through enabling their online checkout experiences to accommodate for unique taxes and compliance aspects, all the way through execution and delivery of the fulfilment phases. You are expected to leverage AI for constant refinement of the various features and flows improving efficiency and value as well as handling user-facing experiences that simplify global selling. You will work cross-functionally with engineering, design, sales, compliance, operations, legal, and GTM teams to define and ship solutions that unlock value for merchants expanding their e-commerce footprint globally. What you'll do Define product vision & strategy: Shape the roadmap for global commerce products with a focus on cross-border pricing, duties & tax calculation, compliance, and an international wide set of regulatory aspects - all with a purpose of simplified selling and streamlined operations. Champion end-to-end ecommerce funnel tooling: Drive a SCRUM team in developing features that automate various steps and dimensions of both shopper and merchant facing experiences that required to complete and support a smooth and accurate cross-border shopping experience, focusing on financial and compliance accuracy to reduce merchant risk and negative surprise costs at delivery. Lead discovery & prioritisation: Conduct user research, gather requirements from stakeholders, and balance short-term merchant needs with long-term product strategies. Deliver scalable solutions: Partner with engineering and design to launch high-quality features that improve merchant operational workflows and customer checkout and post-checkout experiences across regions. Measure impact: Define success metrics, monitor product performance (e.g., conversion, compliance accuracy rates, landed cost precision), and iterate based on data. Cross-team communication: Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements in diverse markets. Who you are Experienced product leader: 5+ years of product management experience in SaaS, compliance and/or e-commerce, with a history of shipping impactful global products. Cross-border domain knowledge: Understanding of international taxation (VAT/GST), import duties, trade compliance, and how these impact pricing and checkout experiences. Data-driven: Comfortable using quantitative and qualitative data to set priorities, test hypotheses, and drive decisions. Technical aptitude: Able to collaborate with engineering teams on APIs, integrations, and backend workflows, and translate complex requirements into clear specs. Customer-centric: Passionate about solving real merchant challenges and enhancing the global selling experience. Collaborative communicator: Excellent verbal and written communication; thrives in cross-functional environments. Nice to have Experience with e-commerce platforms (Shopify, SFCC, Magento/Adobe Commerce, BigCommerce). Prior work in tax/finance, trade compliance, or international logistics software. Familiarity with AI-empowered products or analytics tools. Exposure to products that operate in regulated or multi-jurisdiction environments. Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
May 07, 2026
Full time
Senior Product Manager Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We are seeking an experienced Product Manager - Cross Border to join our product organisation. In this role, you will lead product strategy, discovery, and delivery for capabilities that help merchants navigate complex international sales, starting with supporting their product catalog readiness, through enabling their online checkout experiences to accommodate for unique taxes and compliance aspects, all the way through execution and delivery of the fulfilment phases. You are expected to leverage AI for constant refinement of the various features and flows improving efficiency and value as well as handling user-facing experiences that simplify global selling. You will work cross-functionally with engineering, design, sales, compliance, operations, legal, and GTM teams to define and ship solutions that unlock value for merchants expanding their e-commerce footprint globally. What you'll do Define product vision & strategy: Shape the roadmap for global commerce products with a focus on cross-border pricing, duties & tax calculation, compliance, and an international wide set of regulatory aspects - all with a purpose of simplified selling and streamlined operations. Champion end-to-end ecommerce funnel tooling: Drive a SCRUM team in developing features that automate various steps and dimensions of both shopper and merchant facing experiences that required to complete and support a smooth and accurate cross-border shopping experience, focusing on financial and compliance accuracy to reduce merchant risk and negative surprise costs at delivery. Lead discovery & prioritisation: Conduct user research, gather requirements from stakeholders, and balance short-term merchant needs with long-term product strategies. Deliver scalable solutions: Partner with engineering and design to launch high-quality features that improve merchant operational workflows and customer checkout and post-checkout experiences across regions. Measure impact: Define success metrics, monitor product performance (e.g., conversion, compliance accuracy rates, landed cost precision), and iterate based on data. Cross-team communication: Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements in diverse markets. Who you are Experienced product leader: 5+ years of product management experience in SaaS, compliance and/or e-commerce, with a history of shipping impactful global products. Cross-border domain knowledge: Understanding of international taxation (VAT/GST), import duties, trade compliance, and how these impact pricing and checkout experiences. Data-driven: Comfortable using quantitative and qualitative data to set priorities, test hypotheses, and drive decisions. Technical aptitude: Able to collaborate with engineering teams on APIs, integrations, and backend workflows, and translate complex requirements into clear specs. Customer-centric: Passionate about solving real merchant challenges and enhancing the global selling experience. Collaborative communicator: Excellent verbal and written communication; thrives in cross-functional environments. Nice to have Experience with e-commerce platforms (Shopify, SFCC, Magento/Adobe Commerce, BigCommerce). Prior work in tax/finance, trade compliance, or international logistics software. Familiarity with AI-empowered products or analytics tools. Exposure to products that operate in regulated or multi-jurisdiction environments. Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
At Sanity.io we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. We're looking for a Technical Product Marketer to connect our product's capabilities to the needs of developers and IT leaders. You'll craft messaging that resonates with technical audiences, empowering developers to see Sanity as their go-to solution and equipping them to champion its value within their organizations. If you're passionate about technology, love creating impactful content, and thrive at the intersection of technical complexity and customer empathy, we'd love to hear from you. What you would do Serve as the bridge between product capabilities and customer needs: Articulate how Sanity solves real-world problems better than alternatives, ensuring our messaging connects deeply with developers and IT leaders. Create clear messaging and materials for Developers, Product Owners and Technical leads: Help technical decision-makers to understand "Why Sanity is for them" by producing targeted resources. Equip developers with the tools to articulate Sanity's value. Create compelling content: Write blog posts, case studies, landing pages, host webinars, record videos, and other artifacts that showcase Sanity's value and impact to our core ICP audience. Translate technical features into value-driven messaging: Work closely with Product Managers and Engineers to understand Sanity's capabilities and explain them in a way that's accessible and impactful. Engage with our developer community and customers: Listen to their challenges, uncover opportunities, and identify key differentiators. Translate these insights into actionable messaging and content that accelerates adoption and highlights Sanity's unique value. About you Someone with a unique blend of technology and business expertise, who understands technical concepts deeply and can effectively communicate benefits and value to a wider business audience. Five years experience in a technical or developer-focused role: This could include pre-sales, engineering, Technical Product Marketing, Product Marketing or Product Management (for a developer-first company). Passion for content creation: Enjoys crafting blogs, demos, and other resources that inspire and inform. Knowledge of the Content Management industry: Ideally, experience with headless CMS solutions or adjacent technologies. Understanding of modern Front-end development: Familiarity with building modern digital experiences using frameworks like React, Next.js, and Vue.js, leveraging headless CMS architectures and API integrations for scalable and performant solutions. Strong technical communication skills: Ability to translate complex technical features into clear, value-driven messaging that resonates with developers and IT leaders. Collaborative and curious mindset: A natural communicator who enjoys talking to customers and internal teams, eager to learn about challenges and uncover opportunities. Customer empathy and problem-solving skills: Keen ability to understand technical problems and articulate how Sanity provides solutions. If you love connecting technical solutions to real-world problems and creating content that empowers customers, we'd love to hear from you. Apply today to help us build the future of content with Sanity.io! What we can offer A highly-skilled, inspiring, and supportive team Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth A global, multi-culturally diverse group of colleagues and customers Comprehensive health plans and perks A healthy work-life balance that accommodates individual and family needs Competitive stock options program and location-based salary Who we are Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 200+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
May 07, 2026
Full time
At Sanity.io we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. We're looking for a Technical Product Marketer to connect our product's capabilities to the needs of developers and IT leaders. You'll craft messaging that resonates with technical audiences, empowering developers to see Sanity as their go-to solution and equipping them to champion its value within their organizations. If you're passionate about technology, love creating impactful content, and thrive at the intersection of technical complexity and customer empathy, we'd love to hear from you. What you would do Serve as the bridge between product capabilities and customer needs: Articulate how Sanity solves real-world problems better than alternatives, ensuring our messaging connects deeply with developers and IT leaders. Create clear messaging and materials for Developers, Product Owners and Technical leads: Help technical decision-makers to understand "Why Sanity is for them" by producing targeted resources. Equip developers with the tools to articulate Sanity's value. Create compelling content: Write blog posts, case studies, landing pages, host webinars, record videos, and other artifacts that showcase Sanity's value and impact to our core ICP audience. Translate technical features into value-driven messaging: Work closely with Product Managers and Engineers to understand Sanity's capabilities and explain them in a way that's accessible and impactful. Engage with our developer community and customers: Listen to their challenges, uncover opportunities, and identify key differentiators. Translate these insights into actionable messaging and content that accelerates adoption and highlights Sanity's unique value. About you Someone with a unique blend of technology and business expertise, who understands technical concepts deeply and can effectively communicate benefits and value to a wider business audience. Five years experience in a technical or developer-focused role: This could include pre-sales, engineering, Technical Product Marketing, Product Marketing or Product Management (for a developer-first company). Passion for content creation: Enjoys crafting blogs, demos, and other resources that inspire and inform. Knowledge of the Content Management industry: Ideally, experience with headless CMS solutions or adjacent technologies. Understanding of modern Front-end development: Familiarity with building modern digital experiences using frameworks like React, Next.js, and Vue.js, leveraging headless CMS architectures and API integrations for scalable and performant solutions. Strong technical communication skills: Ability to translate complex technical features into clear, value-driven messaging that resonates with developers and IT leaders. Collaborative and curious mindset: A natural communicator who enjoys talking to customers and internal teams, eager to learn about challenges and uncover opportunities. Customer empathy and problem-solving skills: Keen ability to understand technical problems and articulate how Sanity provides solutions. If you love connecting technical solutions to real-world problems and creating content that empowers customers, we'd love to hear from you. Apply today to help us build the future of content with Sanity.io! What we can offer A highly-skilled, inspiring, and supportive team Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth A global, multi-culturally diverse group of colleagues and customers Comprehensive health plans and perks A healthy work-life balance that accommodates individual and family needs Competitive stock options program and location-based salary Who we are Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 200+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Part Time Finance Officer Salary: Competitive (dependent on experience) 15 hours per week/potential to increase Flexible hours Trafford Park, Manchester (office-based) Why Join us? Free on-site parking 30 days holiday (including bank holidays, pro rata) Your birthday off Staff discount and free bedding Company pension scheme Health cash plan Cycle to work scheme About the role We re looking for a hands-on, detail-focused Finance Officer to join our growing business on a part-time basis. This varied role sits at the heart of our finance function, ensuring everything runs smoothly behind the scenes. You ll manage day-to-day finance processes, from invoicing and reconciliations to VAT and reporting, working closely with our external accountants. Please note: our current bookkeeper is transitioning responsibilities to our accountants in the short term, offering a great opportunity to step in and take ownership as the role develops. Key responsibilities: Payments & Invoicing Processing supplier invoices and payments Managing import-related payments and transactions Credit Control Monitoring customer accounts and credit limits Chasing outstanding payments and managing risk Bookkeeping Bank and multi-currency reconciliations Raising invoices and credit notes Managing financial data across platforms (Shopify, Amazon etc.) Supporting stock tracking and financial accuracy VAT & Compliance Managing UK and international VAT processes Handling postponed VAT, zero-rated sales, and exemptions Supporting VAT registrations in new territories Finance Operations Managing invoice financing processes Monitoring FX rates and foreign currency accounts Supporting reporting: P&L, cash flow, balance sheet Banking & Cash Flow Liaising with banks on transactions and documentation Monitoring cash flow and supporting funding activities Skills and Experience: We re looking for someone who is proactive, organised, and enjoys working in a fast-paced, growing environment. You will ideally have: AAT qualification (or equivalent) preferred Proven experience in a bookkeeping or finance role Strong working knowledge of Xero, Dext, and Excel High attention to detail and accuracy Confidence managing multiple priorities and deadlines Bonus points if you have: Experience in eCommerce or wholesale environments Exposure to international VAT or multi-currency transactions Company Overview This role supports two brands within our group: Happy Linen Company - a creative, fast-growing online children s home brand Portfolio Home - a wholesale importer and distributor supplying home furnishing products We re a business that values ideas, collaboration, and long-term growth. Sustainability, ethical production, and giving back are at the core of what we do having provided over 100,000 meals and raised more than £100,000 for charitable causes to date. Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 05, 2026
Full time
Part Time Finance Officer Salary: Competitive (dependent on experience) 15 hours per week/potential to increase Flexible hours Trafford Park, Manchester (office-based) Why Join us? Free on-site parking 30 days holiday (including bank holidays, pro rata) Your birthday off Staff discount and free bedding Company pension scheme Health cash plan Cycle to work scheme About the role We re looking for a hands-on, detail-focused Finance Officer to join our growing business on a part-time basis. This varied role sits at the heart of our finance function, ensuring everything runs smoothly behind the scenes. You ll manage day-to-day finance processes, from invoicing and reconciliations to VAT and reporting, working closely with our external accountants. Please note: our current bookkeeper is transitioning responsibilities to our accountants in the short term, offering a great opportunity to step in and take ownership as the role develops. Key responsibilities: Payments & Invoicing Processing supplier invoices and payments Managing import-related payments and transactions Credit Control Monitoring customer accounts and credit limits Chasing outstanding payments and managing risk Bookkeeping Bank and multi-currency reconciliations Raising invoices and credit notes Managing financial data across platforms (Shopify, Amazon etc.) Supporting stock tracking and financial accuracy VAT & Compliance Managing UK and international VAT processes Handling postponed VAT, zero-rated sales, and exemptions Supporting VAT registrations in new territories Finance Operations Managing invoice financing processes Monitoring FX rates and foreign currency accounts Supporting reporting: P&L, cash flow, balance sheet Banking & Cash Flow Liaising with banks on transactions and documentation Monitoring cash flow and supporting funding activities Skills and Experience: We re looking for someone who is proactive, organised, and enjoys working in a fast-paced, growing environment. You will ideally have: AAT qualification (or equivalent) preferred Proven experience in a bookkeeping or finance role Strong working knowledge of Xero, Dext, and Excel High attention to detail and accuracy Confidence managing multiple priorities and deadlines Bonus points if you have: Experience in eCommerce or wholesale environments Exposure to international VAT or multi-currency transactions Company Overview This role supports two brands within our group: Happy Linen Company - a creative, fast-growing online children s home brand Portfolio Home - a wholesale importer and distributor supplying home furnishing products We re a business that values ideas, collaboration, and long-term growth. Sustainability, ethical production, and giving back are at the core of what we do having provided over 100,000 meals and raised more than £100,000 for charitable causes to date. Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
May 04, 2026
Full time
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Marketplace Junior Merchandiser- Maternity Cover FTC Location: Huddersfield, HD3 4EX Salary: Competitive, depending on experience Contract: Full time, 12-month FTC Benefits: 25 days holiday allowance excluding bank holidays, increasing by 1 day per year for every year you are with the company maximum 30 days, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Complimentary Breakfasts, Company Events, Staff Discounts, Mental Health Support We are Hela Brands, an internationally operating and multi-solution strategic partner for brand owners and businesses. We are on our way to becoming industry leaders in licensing and white label manufacturing across sports, fashion and lifestyle. Hela Brands is fuelled by an outstanding and passionately driven team and supported by some of the industry s most insightful and future-thinking consultants and creative leaders. We are now recruiting for a Marketplace Junior Merchandiser to join our team. As part of Hela Brands International Product team, you will have a critical role in the Merchandising and stock control of the Marketplace team. The Junior Merchandiser ensures that we have the correct product assortment, in the right place, at the right time, and in the correct volume to achieve optimal sales performance. You will work closely with the buying and Marketplace teams to plan and build the ranges, taking control of stock levels to maximise profit. Without Merchandisers, there would be no stock to sell! What You ll Be Doing: • Responsible for the smooth-running day to day of the Marketplace Merchandising department • Working alongside the team, to get our products onto global platforms, such as Zalando, Amazon and ASOS. • Forecasting sales and stock levels to achieve sales plans and margin/profit targets by brand and marketplace. • Monitoring the department performance and identifying opportunities, as well as potential risk/loss. • Working closely with the Buying teams to successfully range plan for the department. • Participating in trade meetings with Heads of department and Directors. • Evaluating the running of the department, whilst focusing on lead times and general performance. • Managing the WSSI and supporting trade plans • Supporting our culture by driving Diversity, Equity & Inclusion strategies To be successful in this role, you will have: • Proven experience as a Junior Merchandiser in a Fashion Retail business. • Experience of planning weekly sales, stock and intake management. • The confidence to manage and own a category, including participating in weekly trade meetings. • Excellent communication skills and proven ability to build relationships internally and externally at all levels • Comfortable working in a fast-paced environment • Experience of managing and developing team members (desirable) • Strong computer skills, in particular, Microsoft Excel to an advanced level. • Knowledge of reporting tools is desirable • A passion and interest in online retail. • Previous experience working with integrators and facilitators such as Shopify, Rithum or Mirakl would be advantageous. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
Apr 17, 2026
Contractor
Marketplace Junior Merchandiser- Maternity Cover FTC Location: Huddersfield, HD3 4EX Salary: Competitive, depending on experience Contract: Full time, 12-month FTC Benefits: 25 days holiday allowance excluding bank holidays, increasing by 1 day per year for every year you are with the company maximum 30 days, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Complimentary Breakfasts, Company Events, Staff Discounts, Mental Health Support We are Hela Brands, an internationally operating and multi-solution strategic partner for brand owners and businesses. We are on our way to becoming industry leaders in licensing and white label manufacturing across sports, fashion and lifestyle. Hela Brands is fuelled by an outstanding and passionately driven team and supported by some of the industry s most insightful and future-thinking consultants and creative leaders. We are now recruiting for a Marketplace Junior Merchandiser to join our team. As part of Hela Brands International Product team, you will have a critical role in the Merchandising and stock control of the Marketplace team. The Junior Merchandiser ensures that we have the correct product assortment, in the right place, at the right time, and in the correct volume to achieve optimal sales performance. You will work closely with the buying and Marketplace teams to plan and build the ranges, taking control of stock levels to maximise profit. Without Merchandisers, there would be no stock to sell! What You ll Be Doing: • Responsible for the smooth-running day to day of the Marketplace Merchandising department • Working alongside the team, to get our products onto global platforms, such as Zalando, Amazon and ASOS. • Forecasting sales and stock levels to achieve sales plans and margin/profit targets by brand and marketplace. • Monitoring the department performance and identifying opportunities, as well as potential risk/loss. • Working closely with the Buying teams to successfully range plan for the department. • Participating in trade meetings with Heads of department and Directors. • Evaluating the running of the department, whilst focusing on lead times and general performance. • Managing the WSSI and supporting trade plans • Supporting our culture by driving Diversity, Equity & Inclusion strategies To be successful in this role, you will have: • Proven experience as a Junior Merchandiser in a Fashion Retail business. • Experience of planning weekly sales, stock and intake management. • The confidence to manage and own a category, including participating in weekly trade meetings. • Excellent communication skills and proven ability to build relationships internally and externally at all levels • Comfortable working in a fast-paced environment • Experience of managing and developing team members (desirable) • Strong computer skills, in particular, Microsoft Excel to an advanced level. • Knowledge of reporting tools is desirable • A passion and interest in online retail. • Previous experience working with integrators and facilitators such as Shopify, Rithum or Mirakl would be advantageous. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
E-commerce Manager Cullompton (Hybrid) £45,000 per year (DOE) Full-time, Permanent Gap Personnel are recruiting on behalf of our client, a well-established manufacturing business in Cullompton, for a talented E-commerce Manager. This is a fantastic opportunity for an experienced professional to take ownership of the company s online presence and drive digital growth. The Role As the E-commerce Manager, you will oversee the day-to-day management of the company s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function
Oct 03, 2025
Full time
E-commerce Manager Cullompton (Hybrid) £45,000 per year (DOE) Full-time, Permanent Gap Personnel are recruiting on behalf of our client, a well-established manufacturing business in Cullompton, for a talented E-commerce Manager. This is a fantastic opportunity for an experienced professional to take ownership of the company s online presence and drive digital growth. The Role As the E-commerce Manager, you will oversee the day-to-day management of the company s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function
