Sales Administrator

Location -

Guildford Outskirts

Our client is seeking a Sales Administration professional to cover maternity leave within a busy and collaborative team.

You will support customers and internal sales stakeholders to ensure orders are processed efficiently, enquiries are handled professionally, and day-to-day operations run smoothly.

Key Responsibilities

• Process customer orders accurately and efficiently
• Handle incoming calls and emails, delivering a high level of customer service
• Provide clear information on products, pricing, stock availability, and delivery times
• Proactively communicate order updates and resolve issues promptly
• Identify and address potential problems before they escalate
• Provide administrative support to the wider sales team
• Carry out general administrative duties, including backlog reporting and goods-in reporting

Skills & Experience

• Experience in sales administration, order processing, or customer service
• Strong written and verbal communication skills
• Highly organised with strong attention to detail
• Competent in Microsoft Office and familiar with ERP systems
• Ability to prioritise workload and remain calm under pressure