IBA Accounts Handler

  • Hays
  • Jan 09, 2026
Full time Banking Finance

Job Description

IBA Accounts Handler

Your new companyThis is a major player in the insurance and financial services sector, with a strong presence in London and a reputation for excellence across the industry. The company is widely recognised for its inclusive and supportive culture, offering genuine flexibility and a strong commitment to internal career development. Employees benefit from a collaborative, forward-thinking environment where innovation and growth are actively encouraged, making it an ideal place to build a long-term, rewarding career.

Your new role

  • Manage a portfolio of IBA client accounts
  • Handle cash allocation, credit control, and payments (claims/return premiums)
  • Produce accurate management information (MI)
  • Liaise with internal teams and external stakeholders
  • Ensure compliance with FCA CASS 5 and internal policies
What you'll need to succeed
  • Proven IBA experience
  • Proficiency in MS Office (Excel, Word, Outlook)
  • Global XB system knowledge (preferred)
  • Strong communication and stakeholder management skills
  • Detail-oriented, resilient, and proactive
What you'll get in return
  • Competitive salary + annual bonus
  • 10% employer pension contribution (with 5% employee input)
  • Private medical insurance, life assurance, and income protection
  • Generous annual leave and flexible hybrid working
  • Discounts, wellbeing programs, and career development support
What you need to do now
  • Apply with your CV highlighting relevant experience
  • Open to applicants from diverse backgrounds, even if not a perfect match
  • Straightforward interview process with timely feedback


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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