Host

  • Hays
  • Manchester, Lancashire
  • Jan 11, 2026
Full time Administration

Job Description

Receptionist/HOST

Your new company
As a Luxury Host, you will be the first point of contact for clients, visitors, and guests, delivering an exceptional front-of-house experience that reflects the prestige and professionalism of our brand. This role requires a polished, proactive individual with outstanding interpersonal skills and a commitment to providing a seamless, luxury-level service. This is for temporary ad hoc cover in central Manchester.
Your new role
Key Responsibilities

  • Front Desk Management: Greet and assist visitors with warmth and professionalism, ensuring a five-star experience from arrival to departure.
  • Client Experience: Anticipate guest needs and provide tailored support, including refreshments, meeting room coordination, and concierge-style assistance.
  • Call Handling: Manage incoming calls promptly and courteously, directing enquiries to the appropriate departments.
  • Meeting Room Coordination: Oversee booking schedules, prepare rooms to luxury standards, and ensure all technology and amenities are ready.
  • Brand Representation: Maintain a polished appearance and uphold the company's image through exceptional service and attention to detail.
  • Administrative Support: Assist with light administrative tasks such as visitor logs, courier management, and document handling.
  • Problem-Solving: Handle unexpected situations calmly and professionally, ensuring minimal disruption to the client experience.
What you'll need to succeed
  • Impeccable communication and interpersonal skills.
  • Professional, well-groomed appearance with a luxury hospitality mindset.
  • Ability to multitask and remain composed under pressure.
  • Strong organisational skills and attention to detail.
  • Proficiency in Microsoft Office and familiarity with booking systems.
What you'll get in return
This is a temporary role paying £25,000 at an excellent business.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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