Job Description
Temporary Parking Coordinator Thetford Hybrid working Immediate start
What you'll need to succeed
To be successful in this job you will require:
In return, you will receive:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Your new company
Working for a well-established organisation with offices in Thetford.
Your new role
This Temporary Parking Coordinator is a varied job working as part of a 5-person team supporting the administration and customer service functions. Duties include but limited to:
- Monitor the shared parking inbox; responding to car parking queries from the public, as well as internal general enquiries.
- Handle visitor queries over the phone when required, and action any call back requests from our visitors.
- Assist with remote monitoring of barriered car park systems; responding to and assisting visitors over an intercom system.
- Liaise with external contractors and suppliers to manage parking equipment service requests raised by our internal district teams.
- Process visitor refunds as required.
- Raise purchase orders and process invoices.
- Collate and distribute parking information and business intelligence reports.
- Contribution to various support tasks as required, e.g., information and data gathering in preparation for analysis.
- Support the Customer Relations team utilising our CRM Software system.
What you'll need to succeed
To be successful in this job you will require:
- Great customer service skills, including experience of complaints handling.
- Excellent organisation and communication skills.
- Proven administrative ability and strong attention to detail.
- Experience of delivering administrative tasks across multiple work areas or projects, to deadlines.
- Competent IT user with experience of the Microsoft suite of applications (Excel, Word, Teams and Outlook).
- Experienced user of MS Office 365 applications, SharePoint and online portal systems would be advantageous.
In return, you will receive:
- A competitive hourly rate
- Hybrid working pattern
- Free on-site parking
- Immediate start and working through until March 2026.
- 37 hours per week
- Hours will be worked across 5 days from Monday to Sunday each week (rota'd hours).
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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About Hays