IT Support Engineer

IT Support Engineer - Middlesbrough - 12 month contract (2 days a week)

We are seeking a reliable and proactive IT Support Engineer to join our customers team on a part time basis. This role is ideal for someone with hands-on technical skills who can provide on-site support and ensure smooth operation of IT systems within the organisation.

Key Responsibilities:

• Install, configure, and deploy PC hardware and software.
• Set up and configure printers, including networked and standalone devices.
• Perform routine IT support tasks, including password resets and user account management.
• Troubleshoot hardware, software, and connectivity issues.
• Provide friendly and professional support to end users.
• Ensure all installations and changes follow internal processes and security standards.
• Maintain accurate records of work completed via the service desk or ticketing system.
• Assist with general IT maintenance and updates as required.

Requirements:

• Previous experience in an IT support or similar technical role.
• Strong understanding of Windows operating systems and common business applications.
• Ability to install and configure PCs and printers confidently.
• Good troubleshooting and problem-solving skills.
• Excellent communication and customer-service skills.
• Ability to work independently and manage workload effectively.
• Eligibility to work in the UK and travel to the Middlesbrough site.

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.