Job Description
Our Client, a major name in Insurance Broking, has an excellent opportunity for an Account Director to lead the delivery of first class risk management service to a range of major clients.
Your Clients will expect superior bespoke Insurance programmes and the best possible risk management advice. You will be dealing with CEO's and CFO's who want a close working relationship with their Insurance Expert.
Accordingly you will have the credibility and presence to be effective at this level but also the relationship building skills to successfully build those relationships.
You will be responsible for the revenues of those clients and their interests will be at the heart of the way you do business.
Often these Clients will be household names or will have multi national operations, so you will need the integrity to operate at this level.
Also because of the complexity of their Insurance requirements, you will be able to focus on a small number of these key accounts.
As an Account Director your responsibilities will include:
- Understand the clients' business and their risk management needs to provide first class Insurance solutions
- Ensure Insurance solutions are appropriately priced to meet the clients' needs and deliver profitable business
- Lead and deliver the end to end ongoing client service
- Proactively develop client relationships to ensure excellent retention rates
- Manage KPIs/SLAs to ensure targets are met
To be a successful Account Director you will demonstrate:
- First class Commercial Insurance knowledge gained across all classes of business
- Integrity, credibility and presence at Senior levels
- Excellent communication, negotiation and interpersonal skills
- Genuine desire for excellent customer service and business development
You will be focused on your client's needs and responsive to them, which would include visiting them, occasionally abroad, when virtual meetings are not appropriate. Otherwise you will be able to work on a hybrid basis, visiting the London office to keep in touch with your team.
