Merchant Support Executive (Senior Customer Services)

  • Hays
  • Grimsby, Lincolnshire
  • Jan 13, 2026
Full time Administration

Job Description

MOBILE SENIOR CUSTOMER SERVICE - MERCHANT SUPPORT EXECUTIVE 35K SCUNTHORPE/GRIMSBY

Join a Leading Name in Landscaping Solutions!

Are you an outgoing, self-motivated individual with a passion for engaging people and driving results? We're looking for a Merchant Support Executive to join our dynamic field-based team. This exciting role combines hands-on product demonstrations with relationship building to raise awareness of our brand to help generate new business opportunities.
What You'll Do

  • Engage with merchant contacts, contractors, and end-customers at trade days and industry events to showcase landscaping products and services.
  • Become a trusted advisor by maintaining in-depth knowledge of our landscaping solutions and providing tailored recommendations. (Training will be provided)
  • Foster strong connections with merchants and contractors to encourage loyalty and repeat business.
  • Van Demonstrations: Safely transport and set up our demonstration vehicle at events, ensuring all materials are ready for impactful presentations.
  • Flexibility: Be prepared for early starts, late finishes, and up to 4 overnight stays per week depending on event locations.
What We're Looking For
  • Sales or Customer-Facing Experience (preferred but not essential)
  • Excellent Communication Skills to engage diverse audiences
  • Self-Motivated & Resilient with the ability to work independently
  • Positive Attitude & Initiative to deliver results
  • Comfortable working outdoors and adapting to different conditions
  • Essentially, you will have a B1 classification on your driving license
Why Join Us?
  • Be part of a growing, innovative company in the landscaping industry
  • Enjoy a varied role with travel, autonomy, and the chance to make a real impact
  • Competitive salary and benefits package


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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