Payroll & Pensions Administrator

Payroll & Benefits Administrator - Pensions ProviderLocation: Liverpool City Centre
Salary: £30,000+ (flexible dependent on experience)
Contract: Full-time, Permanent
Working Pattern: Fully office-based
Reporting to: Payroll & Reporting Team Manager
Development: Study support offered for CII qualifications - career progression encouraged

Role Overview

Join a leading pensions provider in Liverpool City Centre as a Payroll & Benefits Administrator. This role involves processing SIPP member income requests, handling sensitive cases such as death benefits and divorce, and ensuring compliance with regulatory reporting requirements. You'll play a key part in delivering accurate, timely, and professional service within a highly regulated environment.

Key Responsibilities

- End-to-end processing of income, benefits, and payroll transactions.
- Apply legislation and Scheme rules accurately.
- Ensure compliance with regulatory and statutory reporting requirements.
- Manage death benefit cases with sensitivity, discretion, and professionalism.
- Meet statutory deadlines and documentation standards.
- Prepare and submit regulatory reports accurately and on time.

Key Relationships

- Maintain professional and independent relationships with advisers and Scheme members.
- Collaborate effectively with colleagues across all departments.

Knowledge, Skills & Experience

Essential Knowledge

- Legislation governing income and benefit payments.
- Legal and operational requirements for death and divorce cases.
- Payroll systems, controls, and reconciliation processes.

Essential Skills

- Accurate calculation of income, benefits, and payroll amounts.
- Strong analytical skills to identify discrepancies or anomalies.
- High attention to detail with financial and personal data.
- Clear and professional communication with members and stakeholders.
- Ability to prioritise workload to meet statutory and payroll deadlines.

Essential Experience

- Administering income, benefits, or payroll processes.
- Preparing and submitting regulatory reports.
- Working in a controlled, regulated, or audited environment.

Desirable

- Experience handling death benefit and divorce-related cases.
- Relevant qualifications in payroll, pensions, finance, or administration.
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