2863 jobs found

Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Customer Service Advisor - £15.19 per hr. This post is temp to perm. Temping for 6 to 8 weeks - then moving onto a permanent contract. A large Regulatory Body based near Elephant & Castle is urgently seeking Customer Service applicants with excellent logistical and research skills to join their busy 'Registrations' department. The salary for the Customer Service Officer is £27 650 or £15.19 per hr. This is a Hybrid role. (However, the first 2 weeks are office based for training). Experience of working in a verification department, legal environment or in a research role would be a bonus. Customer service/ helpdesk experience would also be beneficial. Excellent communication skills - both written and verbal are required. The Customer Service Officer job involves registering professionals keen to work in the UK. Checking their qualifications, where they have studied and ensuring other credentials are in place before they can operate in this country. Good research and investigatory skills are essential. Good attention to detail is very important. Location: Elephant & Castle/ Kennington Start date: Immediate Salary: £27 650 or £15.19 per hr

Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Service Advisor/Aftersales Advisor, Cribbs Causeway, Bristol MUST HAVE: Recent Service Advisor/Aftersales Advisor Car Dealership/Garage experience Reactive Recruitment are proud to be working with one of the regions leading car dealership groups. Due to internal progression, our client seek an experienced Service Advisor to work from their prestigious Cribbs Causeway site in Bristol. Service Advisor Package & Hours: A starting salary of £29,750 per annum REALISTIC bonus potential of another £7,000+ per annum Mon-Fri 8am to 6pm, 1 in 3 Saturdays on a rota 8am to 2pm at 1.5x Working from their prestigious Cribbs Causeway site in Bristol Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more General Duties: Supporting Customers Coordinating Repairs Providing Clear Solutions Keeping Records Spotless Upselling with Care Maintaining Customer Database Liaising with customers and internal colleagues What You Need: Service Advisor/Aftersales Car Dealership/Garage experience Customer-Focused Approach IT/Online Tech-Savvy Adaptability & Multitasker Great Communicator Organised and Efficient Attention to Detail We look forward to receiving your application. Key: Aftersales Advisor, Service Advisor, Snr Aftersales Advisor, Snr Service Advisor, Service Advisor, Cribbs Causeway, Bristol

Service Advisor/Aftersales Advisor, Gloucester MUST HAVE: Recent Service Advisor/Aftersales Advisor Car Dealership/Garage experience Reactive Recruitment are proud to be working with one of the regions leading car dealership groups. Due to internal progression, our client seek an experienced Service Advisor to work from their prestigious Gloucester site. Service Advisor Package & Hours: A starting salary of £29,750 per annum REALISTIC bonus potential of another £7,000+ per annum Mon-Fri 8am to 6pm, 1 in 3 Saturdays on a rota 8am to 2pm at 1.5x Working from their prestigious Cribbs Causeway site in Gloucester Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more General Duties: Supporting Customers Coordinating Repairs Providing Clear Solutions Keeping Records Spotless Upselling with Care Maintaining Customer Database Liaising with customers and internal colleagues What You Need: Service Advisor/Aftersales Car Dealership/Garage experience Customer-Focused Approach IT/Online Tech-Savvy Adaptability & Multitasker Great Communicator Organised and Efficient Attention to Detail We look forward to receiving your application. Key: Aftersales Advisor, Service Advisor, Snr Aftersales Advisor, Snr Service Advisor, Service Advisor, Gloucester, Gloucestershire

Temporary Service Administrator Sutton-in-Ashfield £26,000 - £30,000 depending on experience Temporary with a view to permanent Full-time, Monday to Friday Office-based Immediate start available SF Partners are currently recruiting for a Temporary Service Administrator to join a busy and established service department based in the Sutton-in-Ashfield area. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced, customer-focused environment. Previous experience within a service, technical, engineering, maintenance or operational environment would be particularly beneficial. The Role Managing incoming customer enquiries via telephone and email Preparing and issuing customer quotations Supporting the day-to-day administration of the service department Liaising with customers regarding service requirements and ongoing work Coordinating with internal operational and technical teams Maintaining accurate customer, job and service information on internal systems Monitoring ongoing work and ensuring relevant information is communicated effectively Providing general administrative support to help ensure the department operates efficiently About You Has previous administration, service administration or coordination experience Ideally has worked within a service-led, technical, engineering, maintenance or similar environment May have previously worked as a Service Administrator, Service Coordinator, Service Advisor, Technical Administrator or similar Is confident communicating with customers by telephone and email Has experience preparing quotations or processing customer requirements Is comfortable working with technical information Has strong attention to detail and good organisational skills Can manage multiple priorities in a busy environment Is confident using internal systems and Microsoft Office This is a fully office-based position in the Sutton-in-Ashfield area, offering an immediate start and the potential to become permanent for the right person. Salary: £26,000 - £30,000 depending on experience. If you have a strong administrative background and experience supporting a busy service, technical or operational team, we'd love to hear from you.

Michael Page have partnered with a reputable Non for Profit Organisation in York to recruit for Contact Centre Claims Advisors to start asap! This would be an exceptional opportunity to join a company which have an excellent name within their market provide the best training and development and to join a fun collaborative team! If you are passionate about helping and providing care to customers thrive in busy environments please apply! Client Details Michael Page have partnered with a reputable Non for Profit Organisation in York to recruit for Contact Centre Claims Advisors to start asap! This would be an exceptional opportunity to join a company which have an excellent name within their market provide the best training and development and to join a fun collaborative team! If you are passionate about helping and providing care to customers thrive in busy environments please apply! Description As a Contact Centre Claims Advisor you will be supporting existing members with a range of queries regarding their healthcare services ensuring each call is dealt with to the highest standard and resolved quickly and efficiently. You will be processing claims from start to finish alongside booking medical appointments and will be corresponding with customers mainly over the telephone and email. The position will be extremely fast paced whilst making sure each interaction with every customer has the best experience. Profile Previous customer service/contact centre experience desirable however the business can be open to healthcare backgrounds alongside retail and hospitality! Strong communication skills and an excellent telephone manner Able to work in a high volume fast paced setting Resilient and a positive can do attitude Passionate about helping and supporting customers An excellent team player Job Offer Salary of £26300+ reputable company within the non for profit sector+ central York+ full training provided+ excellent progression and development opportunities+ good benefits package+ free gym on site+ private medical insurance+ discounts of all the major retailors+ easily accessible location in York with free parking+ hybrid working+ superb offices and facilities+ Monday to Friday 9am-5pm+ lovely team and culture+ immediate interviews being held please apply now!

Company Description Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives Job Description F inance, Benefit and Debt Advisor Salary: £28,755 click apply for full job details

German Speaking Technical Support Advisor Permanent - Remote - £25,000 - £28,500 We're looking for a fluent German and English speaking Technical Support Advisor to join our growing support team. In this role, you'll provide first-line technical support via phone, live chat, and SMS, helping customers resolve technical issues quickly and professionally. You'll manage customer accounts, support new customer onboarding, translate communications and documentation between English and German, and work closely with colleagues to maintain excellent service standards. What we're looking for: Fluent German and English (written and spoken) Customer service experience Good knowledge of Windows, Mac and Linux operating systems Basic networking knowledge Excellent communication and problem-solving skills Ability to work independently in a remote environment Desirable: Previous technical support or helpdesk experience Understanding of TCP/IP Networking Location UK remote First week onsite for training Occasional onsite attendance required for key meetings and company events If you're passionate about technology, enjoy helping customers, and thrive in a fast-paced environment, we'd love to hear from you.

Are you ready to build a long-term career in a professional environment, with and industry-leading insurance business? Our client is looking for a Trainee Insurance Broker to join their high-performing Personal Lines team in Evesham. You'll receive full training, coaching, and support towards professional qualifications, all while gaining hands-on experience in a fast-paced, client-facing setting. Daily tasks will include: Acting as the first point of contact for clients across a range of personal insurance products including car, van, and home insurance Providing tailored advice and quotes, always focused on client needs and risk profiles Supporting with policy renewals, claims, and new business processes Ensuring accurate policy documentation and full compliance with provider and internal procedures Working closely with underwriters and other internal teams to deliver excellent service and maintain strong client retention You'll need to be: A confident communicator who enjoys speaking with people and building relationships A proactive problem-solver with the ability to think on your feet Someone currently working in customer services, sales or retail who is ready to step into a long-term professional career A self-starter with enthusiasm, curiosity, and the ability to learn quickly Above all, determined to succeed - our client promotes from within, and every current senior leader in the company started out as a Trainee within the business What's on offer: Office-based role with 1 in 4 Saturdays required (with a day off in lieu) Comprehensive in-house training programme Support through industry-recognised qualifications Clear pathway for progression within a growing organisation A friendly and supportive team environment If you're ready to launch your career in insurance with a business that invests in its people, we'd love to hear from you.

Are you confident, customer-focused, and eager to grow within sales? We're recruiting for a growing, well-established business within industrial distribution, offering excellent progression and development. The Role Deliver outstanding customer service via phone, email, and face-to-face Handle enquiries, process orders, and resolve issues Identify and maximise sales opportunities Build strong customer relationships Support external sales and follow up on quotes About You Strong customer service background with some sales experience Confident communicator and team player Proactive, organised, and target-driven Good IT skills (Microsoft Office/CRM) What's on Offer Competitive salary + benefits Career progression and training Supportive team and positive culture A great opportunity to develop your career in a fast-paced, customer-focused environment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.

Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Job Title: Customer Service Advisor Contract Type: Fixed Term Contract-6 Months Salary: £27,726.42 (£30,472.75 is achieved after 12 months successful performance in the role) Working Hours: Full Time - 35 hrs per week Working Pattern: Shift Rotation 3 (Afternoon - Evening) Location: Speke, Liverpool Why Riverside? At Riverside, we share a passion and a vision to enhance the everyday lives of our customers. To achieve our vision, we've been improving the way we work and how we deliver our services so that we always put our customers first. Our people are at the heart of everything we do, and our values underpin our decisions, processes and services that we deliver. We are looking for like-minded people to join us on our journey to deliver exceptional customer service to our Riverside families. If this sounds like you and the values that you embrace, then read on to find out more about our Customer Service Advisor role. A Day in the Life • Provide support to our customers with care and trust across phone, email and digital platforms (inbound and outbound) • Think on your feet to solve a problem ensuring the best possible outcome for our tenants • Work in collaboration with other internal and external teams to provide effective outcomes • Have the confidence to handle challenging calls including customer dissatisfaction and complaints • Accurately recording and maintaining customer records on our CRM system • Build relations with our customers to identify any vulnerabilities or support needs to ensure an inclusive service to all is offered • Have a good working knowledge of our policies and procedures • Liaising with other areas of the wider business to ensure speedy resolutions • Be a trusted point of contact for providing advice on things such as account and affordability, minor repairs issues in the home and identifying when a person needs help • Be flexible to business changes, tasks and processes and being adaptable to your workload What You'll Need • Enthusiasm and passion bringing energy to the role • You're a "people person" and know that there is an art to engaging positively with our customers whilst working on the right resolution for them • Display confidence on the phone in speaking to strangers and getting to grips with their query • The ability to problem-solve with a positive and proactive approach • Ability to move between media channels and support other areas as and when required • Positive mindset to want to help change the lives of our customers • Confidence to put forward your ideas and suggest new ways of working • You've got the right attitude - you take pride in your work, understand the importance of being on time and are committed to helping us drive our Contact Centre forward! • Excellent verbal and written communication skills along with the ability to effectively listen and empathise with our customers • Computer and IT literate to navigate multiple systems and software applications What We Will Offer You • Brilliant culture where everyone is valued and included creating a fun, working environment, a place where collaborative working is welcomed • Competitive Pay and Generous Pension • 28 Days Holiday plus Bank Holidays • Investment in your learning and development • Riverside Rewards to help with the cost of living with great deals at some big name brands such as Specsavers, Tui, Halfords, M & S, Sainsbury's • Extensive induction programme to set you up for success • Opportunities for growth, development and career advancement • Opportunities to give back to the community and take part in volunteering days and charity events • Annual Star awards to reward and recognise the fantastic contributions of our people • Modern office space with private parking • Free hot drinks Are you ready to make a difference? If you're ready to take on a rewarding role where you can make a difference, apply via our careers site and upload your CV and a Cover Letter explaining why you're the perfect fit for this position. We look forward to welcoming you to the Riverside Housing Association family! Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Apply today and join us in enhancing the everyday lives of our customers! Recruitment Process Two stage process to include Group Assessment Centre followed by Competency Based Interview for successful candidates. Schedule Please be award that the above will be your shift pattern but whist you are in training, your shifts will be as below: Week 1 - 3 , 9am - 5pm Monday - Friday Week 4 - 10, shifts between 8am - 6pm Monday - Friday Shift Pattern Mon Tue

Call Centre Team Leader Location: Salisbury Salary: £32000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are looking for an enthusiastic and experienced Call Centre Team Leader to join our growing customer operations team. This is an exciting opportunity for a motivated leader who is passionate about delivering outstanding customer service, developing high-performing teams, and driving operational excellence. As a Team Leader, you will be responsible for managing a team of customer service advisors, ensuring performance targets are achieved, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate and develop a team of customer service advisors. Conduct regular one-to-one meetings, coaching sessions and performance reviews. Monitor KPIs including quality, productivity, customer satisfaction and attendance. Support recruitment, onboarding and training of new team members. Handle escalated customer queries and complaints professionally. Ensure compliance with company policies, procedures and regulatory requirements. Analyse performance data and identify opportunities for improvement. Drive employee engagement and contribute to a positive team culture. Collaborate with other departments to improve customer experience and operational efficiency. About You The ideal candidate will have: Previous experience in a Team Leader, Supervisor or similar leadership role within a call centre or customer service environment. Strong people management and coaching skills. Excellent communication and interpersonal abilities. Experience managing performance against targets and KPIs. Strong problem-solving and decision-making skills. Good organisational and time management capabilities. Proficiency with CRM systems and Microsoft Office applications. A positive, proactive and customer-focused approach. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Trainee Customer Advisor - Self Storage Salary: £27,053 + bonuses Are you ready to kickstart your career in customer service with a leading self-storage company? With a base salary of £27,053, plus bonus opportunities and fantastic benefits, this role offers an excellent chance for career growth and development. About the Role: As a Trainee Customer Advisor in our self-storage facility, you'll play a vital role in providing outstanding customer service. Whether you're engaging with customers face-to-face, handling phone inquiries, or assisting clients in their local area, your aim will be to build strong relationships and help customers find the perfect storage solutions. Key Responsibilities: Deliver exceptional customer service by assisting customers both over the phone and in person. Guide customers in choosing the right storage options that meet their needs. Ensure the facility runs smoothly and customers receive a high level of support. Highlight the unique benefits of our self-storage solutions and what makes our company stand out. Maintain a safe and compliant work environment, adhering to Health and Safety regulations. Support the team in contributing to a positive customer experience and facility reputation. What We're Looking For: Previous customer service experience is preferred, but not essential-we're happy to train the right candidate! Excellent communication skills for effective interactions with customers via phone and in person. A customer-focused attitude with a talent for understanding and meeting customer needs. Enthusiasm for the self-storage industry and a commitment to delivering excellent service. What's on Offer: A competitive base salary of £27,053. An appealing bonus scheme to reward your efforts. Staff discounts and additional perks. Opportunities for career advancement and professional development in the self-storage sector. If you're excited about making a positive impact in customer service, we'd love to hear from you. Apply today for the Trainee Customer Advisor role and start your journey with us!

Are you someone who enjoys talking to people, solving problems and building lasting relationships? Whether you are currently working in retail, hospitality, customer service, sales or another client-facing role, this could be the career opportunity you've been looking for! Insure Recruitment is delighted to be partnering with a highly respected, award-winning insurance broker business that is passionate about developing people. No previous insurance experience is required- full training, ongoing coaching and support to achieve industry-recognised qualifications are all provided. If you are ambitious, curious and enjoy helping others, we'd love to hear from you. The opportunity: As an Insurance Advisor, you'll become a trusted adviser to your clients, taking the time to understand their individual needs before recommending tailored insurance solutions. No two conversations are ever the same, making this a rewarding role for someone who enjoys variety, learning and making a genuine difference. This is a fully office-based role, Monday to Friday and there is a requirement to work 1 in 4 Saturdays 9 am-12 pm (time off provided in-lieu). You will receive comprehensive training from experienced professionals while building a long-term career within one of the UK's most respected insurance businesses. What you will be doing: Building strong relationships with new and existing clients. Understanding individual customer needs through meaningful conversations. Providing tailored insurance advice and solutions. Delivering outstanding customer service throughout the customer journey. Working collaboratively with a supportive and experienced team. Developing your technical knowledge through structured training and professional qualifications. About you: You will be someone who: Loves speaking with people and building genuine relationships. Enjoys finding solutions. Has excellent communication and listening skills. Thrives in a fast-paced, customer-focused environment. Has a positive attitude and a willingness to learn. Previous insurance experience isn't essential. If you have experience in sales, customer service, retail, banking, hospitality or another people-focused environment, we'd love to hear from you. An interest in specialist areas such as classic cars, motorcycles, marine, equestrian, campervans, motorhomes, fine art or similar hobbies would be a bonus, as passion often helps build stronger client relationships. Career progression: This organisation is committed to promoting from within. Many of today's managers and leaders began their careers as Insurance Advisors. You'll receive ongoing mentoring, structured development and support towards recognised insurance qualifications, giving you every opportunity to progress your career. Benefits include: Alongside a competitive salary, you'll enjoy an excellent benefits package including: 22 days annual leave plus bank holidays, increasing with service. Life assurance and income protection. Employer pension contributions. Healthcare Cash Plan. Discounted gym memberships. Technology purchase and car leasing schemes. Discounted insurance products. Hundreds of high street and lifestyle discounts. Professional training and funded industry qualifications. Why apply through Insure Recruitment? At Insure Recruitment, we believe careers are about people, not just CVs. We'll take the time to understand what you're looking for, guide you through the recruitment process and support you every step of the way. If you're looking to join a business that genuinely invests in its people and offers exceptional long-term career opportunities, please get in touch!