Job Description
Repairs Administrator
Manchester
37.5 hours pw
1-2 Months+
14.00 PAYE + holiday pay
Hamilton Woods Associates are currently working on behalf of a social housing provider, to recruit for a Repairs Administrator
The purpose of the role will be to assist with the co-ordination and administration of an efficient property services function.
Responsibilities of the Repairs Administrator:
- Acting as main point of contact for contractors, customers, and other teams regarding property services requests, including repairs, voids and compliance
- Receiving, evaluating and acting on repairs requests from customers, members of staff and clients
- Coordinating and allocating visits for trades and ensuring efficient and timeous visits are undertaken
- Taking follow up action regarding to visits undertaken, and supporting on any outstanding works to be completed.
- Logging repair requests appropriately and ensuring systems and trackers are updated
- Monitoring systems ensuring works/data are accurate and up to date.
- Monitoring and responding to mailboxes
- Processing invoices to ensure prompt payment
- Ensuring work is carried out at the appropriate time, deal with any delays as necessary.
- Logging, co-ordinating and actioning responses to complaints and legal disrepair claims
- Providing statistical reports on performance when required
- Attending meetings with staff and contractors, and taking meeting minutes as required
To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please assume you have been unsuccessful
