CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES Setting up new customer accounts and making welcome calls. Closing customer accounts when customers move home. Proactively resolving customer billing queries over the phone and via email. Setting up and managing Direct Debits and taking phone payments. Interacting with customers daily, via telephone or email, responding to their questions Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery. Paid emergency out of hours cover. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Minimum of 2 years experience in a fast-paced customer service call centre environment. Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential. Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers. Excellent written communication skills. Must be a team player. Strong attention to detail. Self-starter, driven by success and able to work well under pressure. Organised and methodical, with the ability to prioritise and maintain an orderly workflow. Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software. Reactive and proactive problem-solving skills. Awareness of legislation and requirements surrounding data protection and privacy. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
Feb 04, 2026
Full time
CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES Setting up new customer accounts and making welcome calls. Closing customer accounts when customers move home. Proactively resolving customer billing queries over the phone and via email. Setting up and managing Direct Debits and taking phone payments. Interacting with customers daily, via telephone or email, responding to their questions Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery. Paid emergency out of hours cover. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Minimum of 2 years experience in a fast-paced customer service call centre environment. Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential. Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers. Excellent written communication skills. Must be a team player. Strong attention to detail. Self-starter, driven by success and able to work well under pressure. Organised and methodical, with the ability to prioritise and maintain an orderly workflow. Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software. Reactive and proactive problem-solving skills. Awareness of legislation and requirements surrounding data protection and privacy. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
Job Title: SHE Advisor Location: Barrow-in-Furness/Sheffield - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £47,017+ (DOE) What you'll be doing: Support the development, maintenance and/or deployment of the SHE strategy (including targets, processes and assurance) that meet the requirements of BAE Systems Operational Framework and International SHE Standards (such as ISO45001 and ISO14001) and supports the achievement of organisational goals Support activities associated with improving SHE practice and performance within multiple business areas or site(s), including deployment and implementation of SHE Policy and strategy, provision of proficient SHE advice on risk maintenance and organisation, collation and provision of SHE performance reports, investigation and reporting of incidents in accordance with regulatory and/or customer requirements Support the development and implementation of innovative SHE change programmes, ensuring consistency and effective improvement in SHE risk maintenance and embedding a culture of continuous improvement and the sharing of best practices Provide assurance for strategising compliance with relevant legal, BAE Systems Operational Framework and SHE Management System requirements within business areas or site(s) Monitor the effectiveness, and provide regular reports, on all of the above to relevant stakeholders Your skills and experiences: Essential: NEBOSH General Certificate (minimum) Experience in advising a business on SHE matters based on good understanding of legislation and governance Incident/accident investigation skills Desirable: Experience with COSHH and/or Occupational Hygiene Lead Auditor ISO 14001/45001 Previous experience in a manufacturing environment Attained or working towards NEBOSH Level 6 Diploma Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Weapon Systems UK team: As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 04, 2026
Full time
Job Title: SHE Advisor Location: Barrow-in-Furness/Sheffield - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £47,017+ (DOE) What you'll be doing: Support the development, maintenance and/or deployment of the SHE strategy (including targets, processes and assurance) that meet the requirements of BAE Systems Operational Framework and International SHE Standards (such as ISO45001 and ISO14001) and supports the achievement of organisational goals Support activities associated with improving SHE practice and performance within multiple business areas or site(s), including deployment and implementation of SHE Policy and strategy, provision of proficient SHE advice on risk maintenance and organisation, collation and provision of SHE performance reports, investigation and reporting of incidents in accordance with regulatory and/or customer requirements Support the development and implementation of innovative SHE change programmes, ensuring consistency and effective improvement in SHE risk maintenance and embedding a culture of continuous improvement and the sharing of best practices Provide assurance for strategising compliance with relevant legal, BAE Systems Operational Framework and SHE Management System requirements within business areas or site(s) Monitor the effectiveness, and provide regular reports, on all of the above to relevant stakeholders Your skills and experiences: Essential: NEBOSH General Certificate (minimum) Experience in advising a business on SHE matters based on good understanding of legislation and governance Incident/accident investigation skills Desirable: Experience with COSHH and/or Occupational Hygiene Lead Auditor ISO 14001/45001 Previous experience in a manufacturing environment Attained or working towards NEBOSH Level 6 Diploma Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Weapon Systems UK team: As part of BAE Systems Platforms and Services sector, Weapon Systems (UK) designs, develops, manufactures and supports artillery systems, naval guns, and provides engineering capability to the wider BAE Systems business. Our global reach brings our customers a depth and breadth of expertise that meet critical needs in the air, on land, and at sea. Our mission strives for us to be our customer's trusted and affordable weapons provider, delivering enhanced effects on target and complete mission solutions. We are looking for innovation, commitment and drive to help define the future of Weapon Systems capabilities. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 11th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: February 2026 onwards Please note , the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week. What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Feb 04, 2026
Full time
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: February 2026 onwards Please note , the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week. What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Job Title: Customer Service Advisor Location: Ealing, West London (Travel round borough) Hourly rate 19.46 PAYE / 25.73 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Make a Difference in Your Community Are you passionate about helping people and improving lives? Join our team as a Service Advisor , where you'll be the first point of contact for residents accessing council services in community locations. You'll play a vital role in guiding customers through their queries, supporting digital inclusion, and connecting them with the services they need. What You'll Do Provide holistic advice and information on council services. Support customers in accessing online services and self-serve options. Triage and refer customers to specialist teams or local support organisations. Promote digital confidence by helping residents use public PCs or personal devices. Maintain accurate records and contribute to service improvement. What We're Looking For We're seeking someone who is: Empathetic and a great communicator - able to listen and understand customer needs. Digitally confident - able to guide others in using online services. Collaborative - works well with internal teams and external partners. Resilient and professional - especially when dealing with challenging situations. Essential Skills & Experience Fluent in English with strong literacy and numeracy. Proficient in Microsoft Office and IT systems. Experience in a customer-focused environment. Knowledge of council services and local community organisations. Ability to work independently and flexibly across locations. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 04, 2026
Contractor
Job Title: Customer Service Advisor Location: Ealing, West London (Travel round borough) Hourly rate 19.46 PAYE / 25.73 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Make a Difference in Your Community Are you passionate about helping people and improving lives? Join our team as a Service Advisor , where you'll be the first point of contact for residents accessing council services in community locations. You'll play a vital role in guiding customers through their queries, supporting digital inclusion, and connecting them with the services they need. What You'll Do Provide holistic advice and information on council services. Support customers in accessing online services and self-serve options. Triage and refer customers to specialist teams or local support organisations. Promote digital confidence by helping residents use public PCs or personal devices. Maintain accurate records and contribute to service improvement. What We're Looking For We're seeking someone who is: Empathetic and a great communicator - able to listen and understand customer needs. Digitally confident - able to guide others in using online services. Collaborative - works well with internal teams and external partners. Resilient and professional - especially when dealing with challenging situations. Essential Skills & Experience Fluent in English with strong literacy and numeracy. Proficient in Microsoft Office and IT systems. Experience in a customer-focused environment. Knowledge of council services and local community organisations. Ability to work independently and flexibly across locations. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis. FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: Handle incoming telephone calls and assist customers with their enquiries. Arrange appointments and handle customer bookings. Deal with complaints and escalate if necessary. Data entry into company system. Place customer orders. Deal with a large volume of telephone calls. The ideal candidate will: Have excellent communication skills. Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Feb 04, 2026
Full time
Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis. FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: Handle incoming telephone calls and assist customers with their enquiries. Arrange appointments and handle customer bookings. Deal with complaints and escalate if necessary. Data entry into company system. Place customer orders. Deal with a large volume of telephone calls. The ideal candidate will: Have excellent communication skills. Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Job Title: Money Matters Advisor Location: Home-based with regular travel across the West Somerset region, commutable to our Williton Office as home visits are in this area. Salary: £33,670 per annum plus benefits. Job Type: Full Time, Permanent - 37 hours per week Monday-Friday (Flexi-time) Closing date for applications: 27/01/26 (Midday) Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship. At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment. The role and what you take care of: Join Our Money Matters Team and Make a Real Impact! We're excited to announce a new opportunity for a Money Matters Advisor to join our dedicated team. This is an opportunity to do meaningful work every day. In this role, you'll provide expert welfare benefits and money advice, helping customers maximise their income, improve their financial wellbeing, and sustain their tenancies. If you're passionate about making a positive difference and providing excellent customer service, this is your chance to do just that. You will provide comprehensive welfare benefits and money advice to customers, helping them maximise their income to afford and maintain their tenancies. Conduct home visits to customers for benefit support and assistance with application forms, liaising with Government and local organisations regarding Universal Credit, Housing Benefit and disability benefits and look at their entitlements. Ensure that related policies and procedures are implemented consistently, manage risk appropriately, and embed best practices in problem-solving and case management. Work collaboratively with your team while adhering to and aligning with Magna Values. A full Role profile is attached to this advert. What you need to be successful: Up to date welfare benefits knowledge and experience is advantageous. Housing, Debt or Tenancy knowledge is desirable as training will be provided. Excellent customer service skills are required and experience of dealing with vulnerable customers is advantageous. Strong ICT skills and proficiency in Microsoft Office 365 (Word, Excel, Outlook, Teams) for case recording, communication to support the delivery of high-quality welfare benefits advice and financial support services. You must have a full driving licence and the use of a vehicle with business insurance. This post is subject to an Enhanced Level Disclosure and Barring Service (DBS) check. Magna Benefits: We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers. We offer: Pension matched up to 8%. Employee assistance & Health Care Cash Plan. Learning and Development. Company sick pay. Wellbeing Portal and Colleague Voice. Mileage and Agile working. Paid day a year to volunteer. Rental / Stamp Duty Loan and Credit Union. Discounts on entertainment, high street shops and grocery shopping. Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years. Our full range of benefit details can be viewed on our website under each vacancy. For an informal discussion about this post, please contact: Dani Davies - Talent Acquisition Manager. To apply please visit our website, select Careers Tab / Current Vacancies / Role - click apply, or follow the link attached to this advert. Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early. Candidates with the experience or relevant job titles of; Money Management Advisor, Financial Guidance Specialist, Personal Financial Counsellor, Budgeting Coach, Financial Wellness Coach, Debt Management Advisor, Financial Education Specialist, Financial Advisor, Financial Consultant, Financial Planner, Personal Finance Advisor, Wealth Advisor, Financial Coach, may also be considered for this role.
Feb 04, 2026
Full time
Job Title: Money Matters Advisor Location: Home-based with regular travel across the West Somerset region, commutable to our Williton Office as home visits are in this area. Salary: £33,670 per annum plus benefits. Job Type: Full Time, Permanent - 37 hours per week Monday-Friday (Flexi-time) Closing date for applications: 27/01/26 (Midday) Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship. At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment. The role and what you take care of: Join Our Money Matters Team and Make a Real Impact! We're excited to announce a new opportunity for a Money Matters Advisor to join our dedicated team. This is an opportunity to do meaningful work every day. In this role, you'll provide expert welfare benefits and money advice, helping customers maximise their income, improve their financial wellbeing, and sustain their tenancies. If you're passionate about making a positive difference and providing excellent customer service, this is your chance to do just that. You will provide comprehensive welfare benefits and money advice to customers, helping them maximise their income to afford and maintain their tenancies. Conduct home visits to customers for benefit support and assistance with application forms, liaising with Government and local organisations regarding Universal Credit, Housing Benefit and disability benefits and look at their entitlements. Ensure that related policies and procedures are implemented consistently, manage risk appropriately, and embed best practices in problem-solving and case management. Work collaboratively with your team while adhering to and aligning with Magna Values. A full Role profile is attached to this advert. What you need to be successful: Up to date welfare benefits knowledge and experience is advantageous. Housing, Debt or Tenancy knowledge is desirable as training will be provided. Excellent customer service skills are required and experience of dealing with vulnerable customers is advantageous. Strong ICT skills and proficiency in Microsoft Office 365 (Word, Excel, Outlook, Teams) for case recording, communication to support the delivery of high-quality welfare benefits advice and financial support services. You must have a full driving licence and the use of a vehicle with business insurance. This post is subject to an Enhanced Level Disclosure and Barring Service (DBS) check. Magna Benefits: We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers. We offer: Pension matched up to 8%. Employee assistance & Health Care Cash Plan. Learning and Development. Company sick pay. Wellbeing Portal and Colleague Voice. Mileage and Agile working. Paid day a year to volunteer. Rental / Stamp Duty Loan and Credit Union. Discounts on entertainment, high street shops and grocery shopping. Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years. Our full range of benefit details can be viewed on our website under each vacancy. For an informal discussion about this post, please contact: Dani Davies - Talent Acquisition Manager. To apply please visit our website, select Careers Tab / Current Vacancies / Role - click apply, or follow the link attached to this advert. Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early. Candidates with the experience or relevant job titles of; Money Management Advisor, Financial Guidance Specialist, Personal Financial Counsellor, Budgeting Coach, Financial Wellness Coach, Debt Management Advisor, Financial Education Specialist, Financial Advisor, Financial Consultant, Financial Planner, Personal Finance Advisor, Wealth Advisor, Financial Coach, may also be considered for this role.
Astute's Team are partnered with a market leader in hazardous waste management services across the UK, to recruit a Technical Waste Assessor / Technical Specialist to support the wider business from their Essington site. We are looking for someone with strong knowledge of waste assessment, classification, and compliance to provide expert support across the business units. The role is critical in ensuring waste streams are assessed, routed, and managed in a compliant, safe, and commercially effective manner. If you have experience working within the hazardous waste sector within a technical assessor, chemist or site support role, have an understanding of chemical interactions and are looking for a new opportunity, please submit your CV to apply today. Responsibilities and duties of the Technical Assessor position: Reporting to the Technical Manager (Essington), you will: Key Responsibilities: Technically assess waste enquiries to accurately characterise, classify, and confirm compliance with permits and legislation. Proactively support and promote a generative safety culture, contributing to a safe and compliant working environment. Identify and assign cost-effective treatment and processing routes, both in-house and via approved third-party facilities. Scope and assess materials for the safe carriage of waste on internal and external vehicles. Provide technical advice, guidance, and support to sites, commercial teams, and external customers. Support the production and review of RAMS for Industrial Services activities across the business and on customer sites. Ensure all activities are undertaken in accordance with company policies, procedures, and current legislation. Produce technical reports and documentation as required. Maintain continuous professional development to ensure ongoing competence in the role. Support the wider technical function across other business units as required. Undertake any other reasonable duties as requested by the Technical Manager. Professional qualifications: We are looking for someone with: HNC or degree level qualification in Chemistry (or a suitable equivalent). Dangerous Goods Safety Advisor (DGSA) qualification would be advantageous IOSH qualification. A strong commitment to maintaining technical competence and professional standards. Knowledge, skills and experience: The successful candidate will demonstrate: Working knowledge of the waste management industry. Good understanding of waste operations, including Industrial Services. Ability to interpret analytical data, permits, and legislation accurately. Experience using waste management software systems. Strong planning and organisational skills, with the ability to manage their own workload effectively. The ability to communicate clearly and confidently with stakeholders at all levels of the organisation. Salary and benefits of the Technical Assessor role: Salary up to 35,000 DOE 25 days holiday + bank holidays Competitive Package Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Feb 04, 2026
Full time
Astute's Team are partnered with a market leader in hazardous waste management services across the UK, to recruit a Technical Waste Assessor / Technical Specialist to support the wider business from their Essington site. We are looking for someone with strong knowledge of waste assessment, classification, and compliance to provide expert support across the business units. The role is critical in ensuring waste streams are assessed, routed, and managed in a compliant, safe, and commercially effective manner. If you have experience working within the hazardous waste sector within a technical assessor, chemist or site support role, have an understanding of chemical interactions and are looking for a new opportunity, please submit your CV to apply today. Responsibilities and duties of the Technical Assessor position: Reporting to the Technical Manager (Essington), you will: Key Responsibilities: Technically assess waste enquiries to accurately characterise, classify, and confirm compliance with permits and legislation. Proactively support and promote a generative safety culture, contributing to a safe and compliant working environment. Identify and assign cost-effective treatment and processing routes, both in-house and via approved third-party facilities. Scope and assess materials for the safe carriage of waste on internal and external vehicles. Provide technical advice, guidance, and support to sites, commercial teams, and external customers. Support the production and review of RAMS for Industrial Services activities across the business and on customer sites. Ensure all activities are undertaken in accordance with company policies, procedures, and current legislation. Produce technical reports and documentation as required. Maintain continuous professional development to ensure ongoing competence in the role. Support the wider technical function across other business units as required. Undertake any other reasonable duties as requested by the Technical Manager. Professional qualifications: We are looking for someone with: HNC or degree level qualification in Chemistry (or a suitable equivalent). Dangerous Goods Safety Advisor (DGSA) qualification would be advantageous IOSH qualification. A strong commitment to maintaining technical competence and professional standards. Knowledge, skills and experience: The successful candidate will demonstrate: Working knowledge of the waste management industry. Good understanding of waste operations, including Industrial Services. Ability to interpret analytical data, permits, and legislation accurately. Experience using waste management software systems. Strong planning and organisational skills, with the ability to manage their own workload effectively. The ability to communicate clearly and confidently with stakeholders at all levels of the organisation. Salary and benefits of the Technical Assessor role: Salary up to 35,000 DOE 25 days holiday + bank holidays Competitive Package Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Job Title: Sales & Customer Service Representative Location: Liverpool, Hybrid Salary : 25,877 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Feb 04, 2026
Full time
Job Title: Sales & Customer Service Representative Location: Liverpool, Hybrid Salary : 25,877 - 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleagues Please apply for a chance to be considered!
Feb 04, 2026
Seasonal
Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleagues Please apply for a chance to be considered!
Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. This is currently scheduled for the following date: Tuesday 10th February 2026 Start date for this role is Monday 16th March! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Feb 04, 2026
Full time
Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. This is currently scheduled for the following date: Tuesday 10th February 2026 Start date for this role is Monday 16th March! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
We have an exciting opportunity for a Customer Service Representative. You will be responsible for providing excellent customer service and administrative skills. Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward. What You'll Do as the Customer Service Representative: Provide excellent customer service to existing and new customers Build strong relationships with customers and colleagues Communicate with customers via email and phone Promote their products and services Key skills for the Customer Service Representative: This role is for you if you have: Customer service experience Excellent verbal and written communication skills Team player abilities Ability to work well under pressure Good time management and prioritisation skills Proficiency in MS Office If you're ready to make a difference, apply now and become a Customer Service Representative!
Feb 04, 2026
Full time
We have an exciting opportunity for a Customer Service Representative. You will be responsible for providing excellent customer service and administrative skills. Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward. What You'll Do as the Customer Service Representative: Provide excellent customer service to existing and new customers Build strong relationships with customers and colleagues Communicate with customers via email and phone Promote their products and services Key skills for the Customer Service Representative: This role is for you if you have: Customer service experience Excellent verbal and written communication skills Team player abilities Ability to work well under pressure Good time management and prioritisation skills Proficiency in MS Office If you're ready to make a difference, apply now and become a Customer Service Representative!
French Customer and Client Service Support 25,300 Monday - Friday between 8am - 6pm Full time Edinburgh Are you a talented customer service advisor looking for a new opportunity? This global client is a market leader, we offer an opportunity to springboard your career. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Help manage current customer accounts. Handle inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and open to others views Show respect toward others with cultural differences Quality decision making Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Feb 04, 2026
Contractor
French Customer and Client Service Support 25,300 Monday - Friday between 8am - 6pm Full time Edinburgh Are you a talented customer service advisor looking for a new opportunity? This global client is a market leader, we offer an opportunity to springboard your career. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered. Duties and Responsibilities: Help manage current customer accounts. Handle inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as required by customers. Excellent multitasking skills within their work space as well as computer software programs. Be a professional representative of our company that other employees look up to. Job Requirements: High quality written and verbal communication skills Ability to adapt to changes in the work environment Accurate and able to produce quality work Dependability Problem solver Ability to work in teams and open to others views Show respect toward others with cultural differences Quality decision making Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Team Supervisor Salary: 29,270 + potential annual bonus Reports to: Sales Office Manager Location: Cumbernauld Team Responsibility: Customer Sales Advisors Role Summary The role is responsible for leading the Regional & Hospitality sector, ensuring strong sales performance and high standards of customer service. It includes day-to-day team leadership, performance development and operational oversight. The Supervisor also supports and deputises for the Sales Office Manager when required. Key Responsibilities Finance Achieve agreed sales and margin targets within the sector. Respond promptly to financial queries and ensure accurate information is provided. Leadership Support the recruitment, onboarding, training and ongoing development of team members. Monitor performance, provide feedback and take appropriate action when required. Ensure training needs are identified, planned and regularly reviewed. Sales Develop and implement a sector sales plan focused on retention and growth. Ensure team members understand and work towards their targets consistently. Maintain strong coordination with internal colleagues to support sales activity. Ensure all processes and procedures are followed correctly. Customer Service Ensure customer orders are processed accurately and efficiently. Oversee timely resolution of customer enquiries and issues. Promote effective communication between departments to maintain service quality. Health & Safety Manage the team with consideration for wellbeing and safe working practices. Additional Responsibilities Manage absence procedures. Carry out one-to-one meetings with team members. Prepare and deliver internal presentations. Support training activities, including planning external supplier sessions. Assist with new starter inductions. Attend meetings and liaise with senior stakeholders. Handle escalated complaints. Monitor performance, margin and service levels. Recognise strong performance and address underperformance. Carry out other duties as assigned by management. Person Specification Essential Skills & Experience Strong communication and interpersonal skills. Ability to lead a team confidently and support development. Experience working toward and achieving performance targets. Competence in managing workload, prioritising tasks and maintaining accuracy. Experience in a sales or customer-focused environment. Comfortable conducting one-to-one meetings and managing absence. Strong organisational and analytical abilities. Confident presenting information clearly. Ability to build relationships at all levels. Capable of working independently and within a team. Reliable, professional and consistent in approach. Able to manage a busy workload and meet deadlines. Desirable Skills & Experience Experience delivering sales training. Knowledge of sales KPIs and how to set them. Experience in a related industry. General Attributes Methodical and detail-focused working style. Strong time management and organisational habits. Adaptable and open to change. Motivated, enthusiastic and proactive. Comfortable working within established processes and standards. Confident leading and supporting colleagues. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 04, 2026
Full time
Team Supervisor Salary: 29,270 + potential annual bonus Reports to: Sales Office Manager Location: Cumbernauld Team Responsibility: Customer Sales Advisors Role Summary The role is responsible for leading the Regional & Hospitality sector, ensuring strong sales performance and high standards of customer service. It includes day-to-day team leadership, performance development and operational oversight. The Supervisor also supports and deputises for the Sales Office Manager when required. Key Responsibilities Finance Achieve agreed sales and margin targets within the sector. Respond promptly to financial queries and ensure accurate information is provided. Leadership Support the recruitment, onboarding, training and ongoing development of team members. Monitor performance, provide feedback and take appropriate action when required. Ensure training needs are identified, planned and regularly reviewed. Sales Develop and implement a sector sales plan focused on retention and growth. Ensure team members understand and work towards their targets consistently. Maintain strong coordination with internal colleagues to support sales activity. Ensure all processes and procedures are followed correctly. Customer Service Ensure customer orders are processed accurately and efficiently. Oversee timely resolution of customer enquiries and issues. Promote effective communication between departments to maintain service quality. Health & Safety Manage the team with consideration for wellbeing and safe working practices. Additional Responsibilities Manage absence procedures. Carry out one-to-one meetings with team members. Prepare and deliver internal presentations. Support training activities, including planning external supplier sessions. Assist with new starter inductions. Attend meetings and liaise with senior stakeholders. Handle escalated complaints. Monitor performance, margin and service levels. Recognise strong performance and address underperformance. Carry out other duties as assigned by management. Person Specification Essential Skills & Experience Strong communication and interpersonal skills. Ability to lead a team confidently and support development. Experience working toward and achieving performance targets. Competence in managing workload, prioritising tasks and maintaining accuracy. Experience in a sales or customer-focused environment. Comfortable conducting one-to-one meetings and managing absence. Strong organisational and analytical abilities. Confident presenting information clearly. Ability to build relationships at all levels. Capable of working independently and within a team. Reliable, professional and consistent in approach. Able to manage a busy workload and meet deadlines. Desirable Skills & Experience Experience delivering sales training. Knowledge of sales KPIs and how to set them. Experience in a related industry. General Attributes Methodical and detail-focused working style. Strong time management and organisational habits. Adaptable and open to change. Motivated, enthusiastic and proactive. Comfortable working within established processes and standards. Confident leading and supporting colleagues. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Ernst & Young Advisory Services Sdn Bhd
Newcastle Upon Tyne, Tyne And Wear
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Market leading growth in our Consulting Service Delivery team has created opportunities for new people to join the team, working in our Newcastle office. CSD is about going beyond advice, we specialise in operational delivery, which means we specialise in implementing solutions on behalf of clients, across a number of different solution areas. Financial Crime is a key concern in the business world currently, with criminals finding new ways to hide the proceeds of their dealings every day. This is a great opportunity to play a key role in helping financial services clients meet their regulatory obligations. The Opportunity We have an excellent opportunity for a Financial Crime Executive to join our Newcastle team. In this role, you will apply your experience and specialist knowledge to help clients meet their regulatory obligations around various compliance matters, such as Transaction Monitoring, Alert Clearing, and Customer Due Diligence. Our continued expansion means we are looking for individuals who thrive in a fast paced environment and enjoy working as part of diverse teams. Your Key Responsibilities As a Financial Crime Executive in our Consulting Service Delivery team, you will collaborate with global EY teams to deliver high quality work to our clients, primarily from the financial sector. You will help our clients gain confidence by leveraging your technical knowledge of compliance matters. You will work with the leadership team to engage directly with clients, providing them with advice and recommendations. You will have the opportunity to work on a range of Financial Crime projects, supporting management in leading teams on Financial Crime engagements. Client Responsibilities Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress Assist with the mobilisation of project teams and design of the processes to be followed Support engagement management activities such as finance tracking, billing, and resource management Develop and maintain productive working relationships with client personnel while building strong internal relationships within Consulting and across other service lines Support bids and proposals for new projects and client opportunities Assist in preparing reports and outputs that will be delivered to clients and other parties Adhering to, and managing, productivity and quality expectations People Responsibilities Contribute to people initiatives, including training and mentoring new joiners Maintain an educational programme to continually develop personal skills Understand and follow workplace policies and procedures Support the development of junior colleagues Act as a workplace coach to junior staff Skills and Attributes for Success History of working for large scale organisations Experience in leading teams to carry out alert clearing, PEP/Sanctions screening, Transaction Monitoring, Negative News Screening, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) Leadership, project management, and teamwork skills Creative, independent, with strong problem solving abilities Strong analytical, interpersonal, communication and writing skills Demonstrated integrity within a professional environment To qualify for the role, you must Eligible to work in the UK Committed to enhancing professional development Have a solid Financial Crime/CDD/KYC background Have knowledge of UK, European and Global Financial Crime frameworks Support EY's connected working approach, with presence in the Newcastle office dictated by business or client demands Ideally, you'll also have Experience working in Financial Services or equivalent in a similar role Experience in coaching or mentoring junior team members What We Look For You'll be a trusted business advisor to our clients, specialising in the Financial Crime sector. They'll look to you to find, ask and answer the questions nobody else has asked yet, and then develop and execute an effective service. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . CB1 We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for career development, and with FlexEY, you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organisation, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Feb 04, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Market leading growth in our Consulting Service Delivery team has created opportunities for new people to join the team, working in our Newcastle office. CSD is about going beyond advice, we specialise in operational delivery, which means we specialise in implementing solutions on behalf of clients, across a number of different solution areas. Financial Crime is a key concern in the business world currently, with criminals finding new ways to hide the proceeds of their dealings every day. This is a great opportunity to play a key role in helping financial services clients meet their regulatory obligations. The Opportunity We have an excellent opportunity for a Financial Crime Executive to join our Newcastle team. In this role, you will apply your experience and specialist knowledge to help clients meet their regulatory obligations around various compliance matters, such as Transaction Monitoring, Alert Clearing, and Customer Due Diligence. Our continued expansion means we are looking for individuals who thrive in a fast paced environment and enjoy working as part of diverse teams. Your Key Responsibilities As a Financial Crime Executive in our Consulting Service Delivery team, you will collaborate with global EY teams to deliver high quality work to our clients, primarily from the financial sector. You will help our clients gain confidence by leveraging your technical knowledge of compliance matters. You will work with the leadership team to engage directly with clients, providing them with advice and recommendations. You will have the opportunity to work on a range of Financial Crime projects, supporting management in leading teams on Financial Crime engagements. Client Responsibilities Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress Assist with the mobilisation of project teams and design of the processes to be followed Support engagement management activities such as finance tracking, billing, and resource management Develop and maintain productive working relationships with client personnel while building strong internal relationships within Consulting and across other service lines Support bids and proposals for new projects and client opportunities Assist in preparing reports and outputs that will be delivered to clients and other parties Adhering to, and managing, productivity and quality expectations People Responsibilities Contribute to people initiatives, including training and mentoring new joiners Maintain an educational programme to continually develop personal skills Understand and follow workplace policies and procedures Support the development of junior colleagues Act as a workplace coach to junior staff Skills and Attributes for Success History of working for large scale organisations Experience in leading teams to carry out alert clearing, PEP/Sanctions screening, Transaction Monitoring, Negative News Screening, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) Leadership, project management, and teamwork skills Creative, independent, with strong problem solving abilities Strong analytical, interpersonal, communication and writing skills Demonstrated integrity within a professional environment To qualify for the role, you must Eligible to work in the UK Committed to enhancing professional development Have a solid Financial Crime/CDD/KYC background Have knowledge of UK, European and Global Financial Crime frameworks Support EY's connected working approach, with presence in the Newcastle office dictated by business or client demands Ideally, you'll also have Experience working in Financial Services or equivalent in a similar role Experience in coaching or mentoring junior team members What We Look For You'll be a trusted business advisor to our clients, specialising in the Financial Crime sector. They'll look to you to find, ask and answer the questions nobody else has asked yet, and then develop and execute an effective service. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . CB1 We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for career development, and with FlexEY, you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organisation, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
We are delighted to be recruiting for Customer Service Advisors for a Client with a fantastic set up in a established business in South Shore Blackpoo! This role is an easy commute for people based in Blackpool, Layton, Bispham, Poulton Le-Fylde, Lytham, ST'Annes, Kirkham and Warton. Customer service Advisor Salary: 25,500 (overtime available) Customer service Advisor Hours: 45 hours between 8am- 8pm Customer service Advisor company benefits: -Onsite Parking -Great onsite facilities -Overtime opportunities Customer Service Advisor roles and responsibilities: Receiving incoming calls. Incident Management from initial call to completion. Obtaining and accurately recording order numbers Progress chasing job sheets from Service Providers for work they have completed Inputting data on to our in house system. Allocating jobs to relevant service providers. Filing job sheets awaiting order numbers by relevant service providers Scan Job sheets to the relevant service request to aid the authorization process. Collate Service documentation. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Customer service Advisor Key competencies: Strong Communication Skills. Multi tasking and organisational skills. Good administration skills Strong attention to detail. Ability to work well in a team and also work off own initiative. If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Feb 04, 2026
Full time
We are delighted to be recruiting for Customer Service Advisors for a Client with a fantastic set up in a established business in South Shore Blackpoo! This role is an easy commute for people based in Blackpool, Layton, Bispham, Poulton Le-Fylde, Lytham, ST'Annes, Kirkham and Warton. Customer service Advisor Salary: 25,500 (overtime available) Customer service Advisor Hours: 45 hours between 8am- 8pm Customer service Advisor company benefits: -Onsite Parking -Great onsite facilities -Overtime opportunities Customer Service Advisor roles and responsibilities: Receiving incoming calls. Incident Management from initial call to completion. Obtaining and accurately recording order numbers Progress chasing job sheets from Service Providers for work they have completed Inputting data on to our in house system. Allocating jobs to relevant service providers. Filing job sheets awaiting order numbers by relevant service providers Scan Job sheets to the relevant service request to aid the authorization process. Collate Service documentation. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Customer service Advisor Key competencies: Strong Communication Skills. Multi tasking and organisational skills. Good administration skills Strong attention to detail. Ability to work well in a team and also work off own initiative. If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy
Car Sales Controllers, Do you want to work for a fast paced and busy showroom with excellent footfall and sales opportunities? Do you want to be able to shape and mould a team, and be rewarded with an outstanding salary package! If so then The Recruitment Solution are seeking an experienced Sales Controller on behalf of one of our most valued clients, based in the Guildford area. They take pride in delivering an exceptional customer service experience with a mission of becoming the partner of choice to facilitate all their customers motoring needs. They look to continuously develop all their team members to help cultivate a dynamic, progressive, and rewarding organisation. Why Apply for this Sales Controller role? • Fantastic career opportunities, • State of the art resources and training • Uncapped earnings • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading salary Sales Controller Requirements • Responsible for the sale of finance products to customer's budget levels. • You will be supported by a Sales Manager and Head of Business who will provide coaching and guidance. • Candidates will be able to demonstrate a strong background in selling vehicle related finance products and must have previous experience of working in a Business or Transaction Manager role within a main dealer. • Attitude is important, and we are looking for someone who has a positive can-do mentality and able to work with initiative whilst delivering our values to both customers and colleagues. To apply for this Car Sales Controller vacancy, you can email your CV to (url removed). Alternatively, why not call Daniel Walton directly today on (phone number removed) or (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Feb 04, 2026
Full time
Car Sales Controllers, Do you want to work for a fast paced and busy showroom with excellent footfall and sales opportunities? Do you want to be able to shape and mould a team, and be rewarded with an outstanding salary package! If so then The Recruitment Solution are seeking an experienced Sales Controller on behalf of one of our most valued clients, based in the Guildford area. They take pride in delivering an exceptional customer service experience with a mission of becoming the partner of choice to facilitate all their customers motoring needs. They look to continuously develop all their team members to help cultivate a dynamic, progressive, and rewarding organisation. Why Apply for this Sales Controller role? • Fantastic career opportunities, • State of the art resources and training • Uncapped earnings • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading salary Sales Controller Requirements • Responsible for the sale of finance products to customer's budget levels. • You will be supported by a Sales Manager and Head of Business who will provide coaching and guidance. • Candidates will be able to demonstrate a strong background in selling vehicle related finance products and must have previous experience of working in a Business or Transaction Manager role within a main dealer. • Attitude is important, and we are looking for someone who has a positive can-do mentality and able to work with initiative whilst delivering our values to both customers and colleagues. To apply for this Car Sales Controller vacancy, you can email your CV to (url removed). Alternatively, why not call Daniel Walton directly today on (phone number removed) or (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Job Title: Parts Advisor (Motor Trade) Salary: 32,000 to 34,000 basic (no bonuses) - Mon to Fri only Location: Guildford Holt Recruitment is seeking an Parts Advisor to join an established independent Dealership Group in the Guildford area. If you're passionate about customer service, we want to hear from you! What We Offer: Competitive Salary: Up to 34,000 flat - with no bonus related targets Work-Life Balance: Monday to Friday only 8-6pm Independently run & owned: One of the best family-run dealer Group representing the brand in the country - honest communcation and repairs on a wide variety of vehicles. What We're Looking For: Automotive Parts Experience Customer Service experience in the Motor Trade - (1-2 years) Ready for a Change? Contact Eric Duxbury at Holt Recruitment today to find out more and take the next step in your career by replying below. He can tell you everything you need to know about your next move upwards in the Motor Trade. Lastly if your CV isn't up to speed, I can update it for the application. If you have some questions before applying - give me a shout!
Feb 04, 2026
Full time
Job Title: Parts Advisor (Motor Trade) Salary: 32,000 to 34,000 basic (no bonuses) - Mon to Fri only Location: Guildford Holt Recruitment is seeking an Parts Advisor to join an established independent Dealership Group in the Guildford area. If you're passionate about customer service, we want to hear from you! What We Offer: Competitive Salary: Up to 34,000 flat - with no bonus related targets Work-Life Balance: Monday to Friday only 8-6pm Independently run & owned: One of the best family-run dealer Group representing the brand in the country - honest communcation and repairs on a wide variety of vehicles. What We're Looking For: Automotive Parts Experience Customer Service experience in the Motor Trade - (1-2 years) Ready for a Change? Contact Eric Duxbury at Holt Recruitment today to find out more and take the next step in your career by replying below. He can tell you everything you need to know about your next move upwards in the Motor Trade. Lastly if your CV isn't up to speed, I can update it for the application. If you have some questions before applying - give me a shout!
Location : Leeds - Guiseley Head Office Salary : Competitive Salary & Benefits Hours : 35 Contract Type : PermanentJMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong UK-wide presence. As a top 30 broker, we're rapidly growing through acquisitions, placing £350m+ Gross Written Premium annually. Our market reputation is built on customer excellence, driven by our people, systems, and processes.Our Claims team are predominantly based in our Guiseley Head Office, supporting our UK wide businesses with undertaking the case management of insurance claims made by our clients. We now have a fantastic opportunity for an entry level Claims Advisor and we are looking for someone who is highly organised, confident on the phone, and eager to learn. You'll play a vital role in supporting our clients through the claims process gathering information, liaising with insurers, and ensuring claims are handled efficiently and with care. Full training will be provided, along with clear pathways for career progression within a supportive and professional environment. The opportunity The role requires the provision of excellent customer service in line with FCA and Company guidelines. The Claims Handler will form part of a professional team which requires the appropriate behaviours to be displayed at all times to ensure the success of the Claims Function. This particular role will support our Motor Claims team. Key areas of responsibility include Responsibility for the administration of all classes of Motor claims, supporting a dedicated Claims Executive. Duties may include but are not limited to: taking first notification from a client, validating the claim against the policy coverage, liaising with insurers, loss adjusters and uninsured loss recovery companies, providing customers with advice on mitigating their loss and how their policy may react, informing clients on how their policy premiums may be affected by their claim and passing the full settlement to the client. Create a new claim file on the appropriate system upon notification. Identifying suspicious, complex or high value claims and logging these on the appropriate system for management awareness. Ensure all claims follow the policy conditions and consult with senior management or legal representation if necessary. Manage allocated claims accurately and at all times within the laid down service level agreements. Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice. Identify, log and handle any complaints in accordance with regulation, the Company's Conduct Policy and Guide to Best Practice. Demonstrate excellent organisational skills, paying attention to detail to ensure accuracy. Develop the ability to analyse information and manipulate data in order to create meaningful reports for analysis. Demonstrate exceptional customer service skills at all times. Able to handle all queries in a professional manner. What we're looking for To be successful in the role, you must have the following skills. Be a confident and articulate communicator. Good IT skills with the ability to write courteous and accurate correspondence. Keen interest in the insurance industry / financial services The ability to work to a high level of accuracy and detail. The ability to prioritise and follow processes effectively Exemplary customer service skills with the ability to build solid relationships with clients and insurers Any experience gained from working in either an insurance-based organisation, legal firm or property management company would be a distinct advantage. What we offer Competitive salary commensurate with level of experience Hybrid working pattern (3:2 Office/Home) following full training. Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance REF-
Feb 04, 2026
Full time
Location : Leeds - Guiseley Head Office Salary : Competitive Salary & Benefits Hours : 35 Contract Type : PermanentJMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong UK-wide presence. As a top 30 broker, we're rapidly growing through acquisitions, placing £350m+ Gross Written Premium annually. Our market reputation is built on customer excellence, driven by our people, systems, and processes.Our Claims team are predominantly based in our Guiseley Head Office, supporting our UK wide businesses with undertaking the case management of insurance claims made by our clients. We now have a fantastic opportunity for an entry level Claims Advisor and we are looking for someone who is highly organised, confident on the phone, and eager to learn. You'll play a vital role in supporting our clients through the claims process gathering information, liaising with insurers, and ensuring claims are handled efficiently and with care. Full training will be provided, along with clear pathways for career progression within a supportive and professional environment. The opportunity The role requires the provision of excellent customer service in line with FCA and Company guidelines. The Claims Handler will form part of a professional team which requires the appropriate behaviours to be displayed at all times to ensure the success of the Claims Function. This particular role will support our Motor Claims team. Key areas of responsibility include Responsibility for the administration of all classes of Motor claims, supporting a dedicated Claims Executive. Duties may include but are not limited to: taking first notification from a client, validating the claim against the policy coverage, liaising with insurers, loss adjusters and uninsured loss recovery companies, providing customers with advice on mitigating their loss and how their policy may react, informing clients on how their policy premiums may be affected by their claim and passing the full settlement to the client. Create a new claim file on the appropriate system upon notification. Identifying suspicious, complex or high value claims and logging these on the appropriate system for management awareness. Ensure all claims follow the policy conditions and consult with senior management or legal representation if necessary. Manage allocated claims accurately and at all times within the laid down service level agreements. Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice. Identify, log and handle any complaints in accordance with regulation, the Company's Conduct Policy and Guide to Best Practice. Demonstrate excellent organisational skills, paying attention to detail to ensure accuracy. Develop the ability to analyse information and manipulate data in order to create meaningful reports for analysis. Demonstrate exceptional customer service skills at all times. Able to handle all queries in a professional manner. What we're looking for To be successful in the role, you must have the following skills. Be a confident and articulate communicator. Good IT skills with the ability to write courteous and accurate correspondence. Keen interest in the insurance industry / financial services The ability to work to a high level of accuracy and detail. The ability to prioritise and follow processes effectively Exemplary customer service skills with the ability to build solid relationships with clients and insurers Any experience gained from working in either an insurance-based organisation, legal firm or property management company would be a distinct advantage. What we offer Competitive salary commensurate with level of experience Hybrid working pattern (3:2 Office/Home) following full training. Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance REF-
Aftersales/Service Managers, We have a rare opportunity for an experienced Aftersales/Service Manager to join a successful, global automotive group, you'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim! Aftersales Manager Benefits: Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with the company pension scheme Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with the cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with the company share purchase plan Keep learning and growing with the training and development opportunities for everyone. Life assurance with the option to increase cover They are open to flexible working options Aftersales Managers duties include: Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced Drive a high performance culture, ensuring performance is rewarded and underperformance is managed Oversee the service department, managing resource levels and productivity Accurately produce dealership reporting, in line with group reporting frameworks Support the dealership to consistently achieve high levels of customer satisfaction If you are a succesful Aftersales/Service Manager who lives within commuting distance of Bromley, please apply today! To apply for this vacancy you can email (url removed) . Or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Feb 04, 2026
Full time
Aftersales/Service Managers, We have a rare opportunity for an experienced Aftersales/Service Manager to join a successful, global automotive group, you'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim! Aftersales Manager Benefits: Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with the company pension scheme Balance home and work with the industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with the cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with the company share purchase plan Keep learning and growing with the training and development opportunities for everyone. Life assurance with the option to increase cover They are open to flexible working options Aftersales Managers duties include: Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced Drive a high performance culture, ensuring performance is rewarded and underperformance is managed Oversee the service department, managing resource levels and productivity Accurately produce dealership reporting, in line with group reporting frameworks Support the dealership to consistently achieve high levels of customer satisfaction If you are a succesful Aftersales/Service Manager who lives within commuting distance of Bromley, please apply today! To apply for this vacancy you can email (url removed) . Or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Business Managers, Do you want to work with a LUXURY brand, with an enviable model range? Working in a thriving dealership? Earning a fabulous salary with a company car? If so The Recruitment Solution are working with a large, well-respected and rapidly growing dealership group who are looking to recruit an experienced, enthusiastic, competitive and driven Business Manager to join their busy showroom team in the Suffolk area. This is an excellent opportunity to join this successful dealership and you will utilise all your experience to help take the sales performance to the next level and as reward earn a fantastic salary. You will need to be currently working within a franchised dealership in a Sales Controller / Business Manager or Transaction Manager role. Why Apply for this Business Manager vacancy? •This is a fantastic dealer group with a well-respected reputation •Join one of the LUXURY brands of the moment •Be able to have a genuine input into the running of your team and their development •Excellent manufacturer relationship and support with a great salary package! Business Manager Requirements •To stack and control the deals with Sales Executives •To help the Sales Executives manage their diaries and incoming leads •To drive prospecting with the Sales Executives •You will work closely with the management team to help drive profit, sales and customer satisfaction to new levels To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Feb 04, 2026
Full time
Business Managers, Do you want to work with a LUXURY brand, with an enviable model range? Working in a thriving dealership? Earning a fabulous salary with a company car? If so The Recruitment Solution are working with a large, well-respected and rapidly growing dealership group who are looking to recruit an experienced, enthusiastic, competitive and driven Business Manager to join their busy showroom team in the Suffolk area. This is an excellent opportunity to join this successful dealership and you will utilise all your experience to help take the sales performance to the next level and as reward earn a fantastic salary. You will need to be currently working within a franchised dealership in a Sales Controller / Business Manager or Transaction Manager role. Why Apply for this Business Manager vacancy? •This is a fantastic dealer group with a well-respected reputation •Join one of the LUXURY brands of the moment •Be able to have a genuine input into the running of your team and their development •Excellent manufacturer relationship and support with a great salary package! Business Manager Requirements •To stack and control the deals with Sales Executives •To help the Sales Executives manage their diaries and incoming leads •To drive prospecting with the Sales Executives •You will work closely with the management team to help drive profit, sales and customer satisfaction to new levels To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
