General Manager Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for As a Store Manager at Pret a Manger, you'll lead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly. You'll drive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives. Creating a positive and inclusive work environment is key-you'll coach, train, and develop your team to help them thrive. You'll ensure full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy. With a strong grasp of financial performance, you'll prepare and analyse reports such as P&L statements and budget forecasts to identify opportunities for improvement. You'll also collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals. To succeed, you'll bring leadership experience from the hospitality industry, excellent communication and problem solving skills, and a sharp eye for detail. Leaders, inspirers, and drivers of their teams, our Managers are our in shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience: You've got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences-all while keeping energy and standards high. We offer £39,163-£50,185 20% quarterly bonus You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the long year you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation Comfy free shoes to wear on shift We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60min). Next, you'll be invited to a coffee chat, in person interview with the Head of Operations. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Feb 04, 2026
Full time
General Manager Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for As a Store Manager at Pret a Manger, you'll lead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly. You'll drive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives. Creating a positive and inclusive work environment is key-you'll coach, train, and develop your team to help them thrive. You'll ensure full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy. With a strong grasp of financial performance, you'll prepare and analyse reports such as P&L statements and budget forecasts to identify opportunities for improvement. You'll also collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals. To succeed, you'll bring leadership experience from the hospitality industry, excellent communication and problem solving skills, and a sharp eye for detail. Leaders, inspirers, and drivers of their teams, our Managers are our in shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience: You've got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences-all while keeping energy and standards high. We offer £39,163-£50,185 20% quarterly bonus You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the long year you're with us. Free private medical cover, with the option to add family or partner at an additional cost 4% of your pension contribution matched by Pret, rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation Comfy free shoes to wear on shift We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60min). Next, you'll be invited to a coffee chat, in person interview with the Head of Operations. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.
Retail Superstore Manager (Stevenage Superstore) £30,144 - £35,354 per annum + benefits Reports to: Area manager Lindsey Wade Department: Trading Contract: Permanent Hours: Full time 37.5 hours per week including weekends Rota s set 4 weeks in advance (however flexibility is required) Location: Stevenage Superstore Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications. At Cancer Research UK, we exist to beat cancer. Cancer Research UK growing Superstore Estate has an exciting opportunity for an experienced retail manager to join our Stevenage store as Superstore Manager. About CRUK Superstores With 48 stores currently and c6 more planned over the next few years. These large format stores standing out c5000-10,000sq ft offer discounted goods including clothes, CDs, books and furniture with most items costing £5 or less. Situated in retail parks across the country, most with free parking they offer the perfect opportunity for customers to shop, browse and donate bringing in millions for our live saving research About the role As a Superstore Manager you ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. Our Stevenage Superstore is one of our busiest (2nd busiest in the charity), with c4500 bags of donations per week, and a 10-person strong team with c20 volunteers. Therefore, we are looking for candidates who thrive in a fast paced and busy retail environment. You ll bring strong people management experience and commercial awareness, this could be from experience in a large format retail background such as a Department Store Manager, Superstore Manager, Supermarket Manager or Multi-Site Manager . It s a varied role where you will use your commercial acumen, retail operations and customer service experience, as well as acting as the face of CRUK. In return for doing an amazing job you will be rewarded with a competitive salary and multiple other benefits including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new one What will I be doing? Guiding, inspiring and engaging a team of paid staff and volunteers. This includes recruitment, retention and development of a diverse superstore team. Taking ownership and responsibility for the commercial running of your superstore including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income. Leading by example and providing excellent customer and supporter service. Maximising profit through effective cost control and sales. Working to agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing. Creating relationships with your local community and Cancer Research UK colleagues to generate community engagement and additional income and stock. Oversee the movement and distribution of large volumes of donations including across other Cancer Research UK shops, superstores and eCommerce. Organising and running creative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies. What skills will I need? Commercial awareness with previous success working with sales and profit targets. Experience of managing and inspiring a large and diverse team of people. Comfort working within targets and motivating others to achieve those targets. The ability to multi-task in a lively high volume retail environment with large volumes of stock. Adaptability in changing situations, including being able to work effectively independently. Creativity and a desire to seek out opportunities for new and innovative ways of working. Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don t forget that you have a life outside of work too. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work from funding cutting-edge research to developing public policy will change the world. It s exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
Feb 03, 2026
Full time
Retail Superstore Manager (Stevenage Superstore) £30,144 - £35,354 per annum + benefits Reports to: Area manager Lindsey Wade Department: Trading Contract: Permanent Hours: Full time 37.5 hours per week including weekends Rota s set 4 weeks in advance (however flexibility is required) Location: Stevenage Superstore Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications. At Cancer Research UK, we exist to beat cancer. Cancer Research UK growing Superstore Estate has an exciting opportunity for an experienced retail manager to join our Stevenage store as Superstore Manager. About CRUK Superstores With 48 stores currently and c6 more planned over the next few years. These large format stores standing out c5000-10,000sq ft offer discounted goods including clothes, CDs, books and furniture with most items costing £5 or less. Situated in retail parks across the country, most with free parking they offer the perfect opportunity for customers to shop, browse and donate bringing in millions for our live saving research About the role As a Superstore Manager you ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. Our Stevenage Superstore is one of our busiest (2nd busiest in the charity), with c4500 bags of donations per week, and a 10-person strong team with c20 volunteers. Therefore, we are looking for candidates who thrive in a fast paced and busy retail environment. You ll bring strong people management experience and commercial awareness, this could be from experience in a large format retail background such as a Department Store Manager, Superstore Manager, Supermarket Manager or Multi-Site Manager . It s a varied role where you will use your commercial acumen, retail operations and customer service experience, as well as acting as the face of CRUK. In return for doing an amazing job you will be rewarded with a competitive salary and multiple other benefits including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new one What will I be doing? Guiding, inspiring and engaging a team of paid staff and volunteers. This includes recruitment, retention and development of a diverse superstore team. Taking ownership and responsibility for the commercial running of your superstore including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income. Leading by example and providing excellent customer and supporter service. Maximising profit through effective cost control and sales. Working to agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing. Creating relationships with your local community and Cancer Research UK colleagues to generate community engagement and additional income and stock. Oversee the movement and distribution of large volumes of donations including across other Cancer Research UK shops, superstores and eCommerce. Organising and running creative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies. What skills will I need? Commercial awareness with previous success working with sales and profit targets. Experience of managing and inspiring a large and diverse team of people. Comfort working within targets and motivating others to achieve those targets. The ability to multi-task in a lively high volume retail environment with large volumes of stock. Adaptability in changing situations, including being able to work effectively independently. Creativity and a desire to seek out opportunities for new and innovative ways of working. Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don t forget that you have a life outside of work too. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work from funding cutting-edge research to developing public policy will change the world. It s exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
Assistant Store Manager (30 hours per week) Application Deadline: 9 February 2026 Department: Retail Employment Type: Permanent - Part Time Location: Wells Compensation: £19,600 (full time equivalent £24,500) per year + benefits Description Are you an experienced retailer looking for a great place to reach your full potential? We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop in Wells. This role is part time, working 30 hours per week. What does this role do? As Assistant Store Manager, you'll: inspire a team of volunteers to deliver excellent customer service, maintain high levels of shop presentation through effective merchandising, take personal ownership for the performance of the store, working to maximise profits where possible, be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand. Could this be you? To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness. What does this team do? Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.
Feb 03, 2026
Full time
Assistant Store Manager (30 hours per week) Application Deadline: 9 February 2026 Department: Retail Employment Type: Permanent - Part Time Location: Wells Compensation: £19,600 (full time equivalent £24,500) per year + benefits Description Are you an experienced retailer looking for a great place to reach your full potential? We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop in Wells. This role is part time, working 30 hours per week. What does this role do? As Assistant Store Manager, you'll: inspire a team of volunteers to deliver excellent customer service, maintain high levels of shop presentation through effective merchandising, take personal ownership for the performance of the store, working to maximise profits where possible, be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand. Could this be you? To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness. What does this team do? Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.
Overview We are HIRING! Charity Shop Manager - 30 hours per week (4 days). An exciting opportunity to 'make a difference' with CRY Jersey is now available. We are looking for the right person to join our team and use their retail/ sales experience to lead and grow our New Street Fashion Store. Responsibilities Store Presentation Achieving Sales Targets Coordinating Volunteer Team Administration and Planning Promoting our Children's Projects How to apply For more information and an application form contact us at
Feb 02, 2026
Full time
Overview We are HIRING! Charity Shop Manager - 30 hours per week (4 days). An exciting opportunity to 'make a difference' with CRY Jersey is now available. We are looking for the right person to join our team and use their retail/ sales experience to lead and grow our New Street Fashion Store. Responsibilities Store Presentation Achieving Sales Targets Coordinating Volunteer Team Administration and Planning Promoting our Children's Projects How to apply For more information and an application form contact us at
A prominent charity organization is seeking an Assistant Shop Manager for their Loughborough shop. Candidates should have experience in retail management and a passion for helping a charitable cause. Responsibilities include maximizing donations, training staff, and ensuring high store standards. Work is full-time, consisting of 37.5 hours per week, with flexible hours including weekends. The organization values diversity and encourages applications from under-represented communities.
Feb 02, 2026
Full time
A prominent charity organization is seeking an Assistant Shop Manager for their Loughborough shop. Candidates should have experience in retail management and a passion for helping a charitable cause. Responsibilities include maximizing donations, training staff, and ensuring high store standards. Work is full-time, consisting of 37.5 hours per week, with flexible hours including weekends. The organization values diversity and encourages applications from under-represented communities.
A leading charity organization in Hoddesdon is seeking an Assistant Manager to support store operations and lead a team of Sales Assistants and volunteers. The role requires excellent customer service skills, the ability to manage priorities, and collaborative work with the Shop Manager. Ideal candidates will have a passion for retail and experience in customer-facing roles. Additional perks include generous holiday, pension contributions, and health benefits.
Feb 02, 2026
Full time
A leading charity organization in Hoddesdon is seeking an Assistant Manager to support store operations and lead a team of Sales Assistants and volunteers. The role requires excellent customer service skills, the ability to manage priorities, and collaborative work with the Shop Manager. Ideal candidates will have a passion for retail and experience in customer-facing roles. Additional perks include generous holiday, pension contributions, and health benefits.
A national charity organization in the UK seeks an Assistant Manager to support store operations and a team of volunteers. This role involves leading a team, ensuring customer satisfaction, and managing stock effectively. Ideal candidates will have a passion for retail and experience in a customer-facing role. The organization offers competitive salary, annual leave, and additional benefits such as health plans and recognition awards, aiming for applicants from diverse backgrounds.
Feb 02, 2026
Full time
A national charity organization in the UK seeks an Assistant Manager to support store operations and a team of volunteers. This role involves leading a team, ensuring customer satisfaction, and managing stock effectively. Ideal candidates will have a passion for retail and experience in a customer-facing role. The organization offers competitive salary, annual leave, and additional benefits such as health plans and recognition awards, aiming for applicants from diverse backgrounds.
A charitable organization in England is looking for a Distribution Store Manager for its Derby Normanton Drive store. This full-time, permanent position involves managing high volumes of donations and daily store operations, ensuring local community engagement, and achieving profit targets. Ideal candidates will have previous management experience, a flexible approach to work, and a passion for the charity retail sector. The organization offers an inclusive workplace and a comprehensive benefits package including 32 days of paid holiday.
Feb 02, 2026
Full time
A charitable organization in England is looking for a Distribution Store Manager for its Derby Normanton Drive store. This full-time, permanent position involves managing high volumes of donations and daily store operations, ensuring local community engagement, and achieving profit targets. Ideal candidates will have previous management experience, a flexible approach to work, and a passion for the charity retail sector. The organization offers an inclusive workplace and a comprehensive benefits package including 32 days of paid holiday.
A charity organization in the United Kingdom is seeking a Charity Shop Manager for their New Street Fashion Store, working 30 hours a week. This role involves leading and growing the store, achieving sales targets, and coordinating a volunteer team. The ideal candidate should have retail or sales experience and a passion for making a difference in the community. If you are interested, please contact for more information and an application form.
Feb 02, 2026
Full time
A charity organization in the United Kingdom is seeking a Charity Shop Manager for their New Street Fashion Store, working 30 hours a week. This role involves leading and growing the store, achieving sales targets, and coordinating a volunteer team. The ideal candidate should have retail or sales experience and a passion for making a difference in the community. If you are interested, please contact for more information and an application form.
A prominent charity organization in Brighton is seeking an experienced Assistant Store Manager to oversee the daily operations of its charity shop. The successful candidate will inspire volunteers, maintain high store presentation, and drive sales through strong customer service. This full-time role offers a competitive salary of £24,500 per year, with the opportunity to make a meaningful impact in the community. If you're ready to lead a team in a retail environment, we want to hear from you.
Feb 02, 2026
Full time
A prominent charity organization in Brighton is seeking an experienced Assistant Store Manager to oversee the daily operations of its charity shop. The successful candidate will inspire volunteers, maintain high store presentation, and drive sales through strong customer service. This full-time role offers a competitive salary of £24,500 per year, with the opportunity to make a meaningful impact in the community. If you're ready to lead a team in a retail environment, we want to hear from you.
Business Systems Manager - South Devon (Hybrid) - RL8070 Job Title: Business Systems Manager Location: South Devon (Hybrid) Reference: RL8070 Salary: Competitive Benefits: 25 days holiday per year, BUPA Healthcare Plan, Life Cover Insurance, Pension, Cycle to Work scheme, Exclusive discounts on products, Paid Charity Volunteering Days The Client A respected lifestyle and homewares business founded on ethical sourcing, craftsmanship and sustainable design principles. Operating as a certified B Corp, the organisation balances commercial growth with purpose and responsible trading. The business has evolved from a small-scale wholesale concept into a recognised multi-channel operation, and retains a hands-on, collaborative culture where individuals are close to the detail and able to shape how the business works. The Role This is a standalone role owning the full business systems landscape across E-commerce, ERP, retail and operational platforms. Reporting into the CFO, you will be accountable for the availability, performance and development of the technology stack and supporting processes. This exciting role would suit someone comfortable working in a lean SME environment where systems responsibility is centralised. It requires sound commercial understanding, the ability to prioritise based on trading impact and a balance of operational firefighting and forward improvement planning. You will need to be both hands-on and strategic, able to respond quickly to issues affecting order flow, stock, customer experience, and trading partners. A phased handover will be provided by the current post holder, with the expectation that you will become fully self-sufficient. On-site presence in South Devon is required to effectively understand business processes and maintain operational awareness. You can expect to spend two to three days per week across the head office and local sites, with occasional visits to other retail locations when required. Key Responsibilities: Systems Ownership and Administration: Act as primary owner for ERP, Shopify and related systems, including configuration, troubleshooting and optimisation Manage and maintain Khaos Control ERP which sits at the centre of business operations Support day-to-day enquiries and technical issues, ensuring platform stability and continuity Maintain documentation, workflows, and process mapping Systems Integration and Data Flow: Manage integration performance and data synchronisation across Shopify, ERP, WMS, PIM and forecasting tools Troubleshoot and resolve integration failures, escalating when necessary Ensure smooth data flow across retail partners including Next and John Lewis where commercial sensitivity and SLA expectations are high Drive improvements in data quality, reliability, and reporting Vendor and Partner Management: Manage relationships with platform vendors and outsourced support including IT partners Maintain service levels, track support tickets and delivery progress Represent internal requirements and advocate for improvements IT Infrastructure Oversight: Oversee IT equipment, software licenses and retail POS systems Coordinate with external IT support services to ensure operational availability and compliance Manage inventory and user access controls Cross Functional Collaboration: Work closely with merchandising, operations, warehouse, trading, customer care, and finance teams to understand and support their workflow requirements Provide user training, knowledge sharing and systems guidance Translate business priorities into system changes or process enhancements Project Work: Lead and deliver improvement projects including infrastructure enhancements, workflow optimisation, and system upgrades Support the technology aspects of planned retail expansion and new store readiness Contribute to medium-term platform roadmap activities Essential Skills and Experience: Background in business systems, ERP administration, E-commerce, or operational systems Strong commercial awareness and ability to prioritise based on trading and customer impact Proven hands-on experience managing Shopify and ERP platforms (Khaos Control experience is highly advantageous) Exposure to integration management, EDIs and multi-channel data flows Capable of working independently without internal systems support Strong communication and stakeholder alignment skills Ability to translate technical concepts for users across finance, merchandising and customer care Comfortable balancing reactive issue resolution with structured improvement activity Desirable Experience: Retail, E-commerce or consumer product background Understanding of purchasing, stock flow, sales order processing, and warehouse operations Knowledge of WMS, PIM or forecasting technologies (Slimstock/Pimberley advantageous) Experience supporting physical retail, POS and store technology Experience working with outsourced IT providers To apply for this Business Systems Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Feb 02, 2026
Full time
Business Systems Manager - South Devon (Hybrid) - RL8070 Job Title: Business Systems Manager Location: South Devon (Hybrid) Reference: RL8070 Salary: Competitive Benefits: 25 days holiday per year, BUPA Healthcare Plan, Life Cover Insurance, Pension, Cycle to Work scheme, Exclusive discounts on products, Paid Charity Volunteering Days The Client A respected lifestyle and homewares business founded on ethical sourcing, craftsmanship and sustainable design principles. Operating as a certified B Corp, the organisation balances commercial growth with purpose and responsible trading. The business has evolved from a small-scale wholesale concept into a recognised multi-channel operation, and retains a hands-on, collaborative culture where individuals are close to the detail and able to shape how the business works. The Role This is a standalone role owning the full business systems landscape across E-commerce, ERP, retail and operational platforms. Reporting into the CFO, you will be accountable for the availability, performance and development of the technology stack and supporting processes. This exciting role would suit someone comfortable working in a lean SME environment where systems responsibility is centralised. It requires sound commercial understanding, the ability to prioritise based on trading impact and a balance of operational firefighting and forward improvement planning. You will need to be both hands-on and strategic, able to respond quickly to issues affecting order flow, stock, customer experience, and trading partners. A phased handover will be provided by the current post holder, with the expectation that you will become fully self-sufficient. On-site presence in South Devon is required to effectively understand business processes and maintain operational awareness. You can expect to spend two to three days per week across the head office and local sites, with occasional visits to other retail locations when required. Key Responsibilities: Systems Ownership and Administration: Act as primary owner for ERP, Shopify and related systems, including configuration, troubleshooting and optimisation Manage and maintain Khaos Control ERP which sits at the centre of business operations Support day-to-day enquiries and technical issues, ensuring platform stability and continuity Maintain documentation, workflows, and process mapping Systems Integration and Data Flow: Manage integration performance and data synchronisation across Shopify, ERP, WMS, PIM and forecasting tools Troubleshoot and resolve integration failures, escalating when necessary Ensure smooth data flow across retail partners including Next and John Lewis where commercial sensitivity and SLA expectations are high Drive improvements in data quality, reliability, and reporting Vendor and Partner Management: Manage relationships with platform vendors and outsourced support including IT partners Maintain service levels, track support tickets and delivery progress Represent internal requirements and advocate for improvements IT Infrastructure Oversight: Oversee IT equipment, software licenses and retail POS systems Coordinate with external IT support services to ensure operational availability and compliance Manage inventory and user access controls Cross Functional Collaboration: Work closely with merchandising, operations, warehouse, trading, customer care, and finance teams to understand and support their workflow requirements Provide user training, knowledge sharing and systems guidance Translate business priorities into system changes or process enhancements Project Work: Lead and deliver improvement projects including infrastructure enhancements, workflow optimisation, and system upgrades Support the technology aspects of planned retail expansion and new store readiness Contribute to medium-term platform roadmap activities Essential Skills and Experience: Background in business systems, ERP administration, E-commerce, or operational systems Strong commercial awareness and ability to prioritise based on trading and customer impact Proven hands-on experience managing Shopify and ERP platforms (Khaos Control experience is highly advantageous) Exposure to integration management, EDIs and multi-channel data flows Capable of working independently without internal systems support Strong communication and stakeholder alignment skills Ability to translate technical concepts for users across finance, merchandising and customer care Comfortable balancing reactive issue resolution with structured improvement activity Desirable Experience: Retail, E-commerce or consumer product background Understanding of purchasing, stock flow, sales order processing, and warehouse operations Knowledge of WMS, PIM or forecasting technologies (Slimstock/Pimberley advantageous) Experience supporting physical retail, POS and store technology Experience working with outsourced IT providers To apply for this Business Systems Manager permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
I'm recruiting for an experienced Area Manager to join a leading fashion retailer on a temporary 3-6-month contract, overseeing a multi-site portfolio across London and Kent. This role would suit an Area Manager who is immediately available from fashion / retail or charity background. This is a hands-on, fast-paced role where you'll be the vital link between stores and Head Office, driving performance, standards, and team capability across the area. Key responsibilities Act as the key communication link between stores and Head Office Deliver KPIs, sales targets, and overall commercial performance across the region Lead, coach and motivate store teams, developing capability and succession Ensure consistently high standards of customer experience and brand presentation Plan and organise store visits effectively to maximise impact and performance Analyse performance data to identify opportunities and implement improvements Confident decision-making and problem-solving in a reactive retail environment Ensure full compliance with company policies, processes and operational standards Support with recruitment, onboarding and retention across the area Drive a strong culture of engagement, accountability and high performance You'll be responsible for the smooth running of the stores, executing a strategy that ensures every site performs strongly, maximises brand image, and continually develops and supports store management. About you Proven experience as an Area Manager / Regional Manager within retail (fashion preferred) Essential: experience managing up to 10 stores Strong leadership style with the ability to influence at all levels Commercially focused, target-driven and confident using data to improve results Organised, resilient and able to manage pressure while maintaining a positive approach If you're a self-starter with high drive and motivation and you're available for a 3-6 month contract, send your details to Sam at Everpool Recruitment today
Feb 01, 2026
Full time
I'm recruiting for an experienced Area Manager to join a leading fashion retailer on a temporary 3-6-month contract, overseeing a multi-site portfolio across London and Kent. This role would suit an Area Manager who is immediately available from fashion / retail or charity background. This is a hands-on, fast-paced role where you'll be the vital link between stores and Head Office, driving performance, standards, and team capability across the area. Key responsibilities Act as the key communication link between stores and Head Office Deliver KPIs, sales targets, and overall commercial performance across the region Lead, coach and motivate store teams, developing capability and succession Ensure consistently high standards of customer experience and brand presentation Plan and organise store visits effectively to maximise impact and performance Analyse performance data to identify opportunities and implement improvements Confident decision-making and problem-solving in a reactive retail environment Ensure full compliance with company policies, processes and operational standards Support with recruitment, onboarding and retention across the area Drive a strong culture of engagement, accountability and high performance You'll be responsible for the smooth running of the stores, executing a strategy that ensures every site performs strongly, maximises brand image, and continually develops and supports store management. About you Proven experience as an Area Manager / Regional Manager within retail (fashion preferred) Essential: experience managing up to 10 stores Strong leadership style with the ability to influence at all levels Commercially focused, target-driven and confident using data to improve results Organised, resilient and able to manage pressure while maintaining a positive approach If you're a self-starter with high drive and motivation and you're available for a 3-6 month contract, send your details to Sam at Everpool Recruitment today
Charity Store Manager - Calverton ( Nottinghamshire) Salary - 25,760 Permanent 37 hours per week (including weekends) Are you a retail pro who loves leading a team and driving results? Do you thrive in a creative, fast-paced environment? If so, we want you to join our fantastic client as their Store Manager in Calverton ! Why this role is great for you: Lead a passionate team of staff and volunteers Get creative with stock, displays, and merchandising to maximise sales Build connections with the local community and grow support for the shop Enjoy 28 days' holiday + Bank Holidays, a generous pension scheme, and access to career development opportunities Who we're looking for: Retail Store or shop management experience, with a proven track record of driving results Confident, personable, and great with people from all backgrounds Organised, proactive, and able to get the most from your team Enthusiastic about making a real difference while having fun along the way If you're ready for a new challenge where your leadership makes an impact , this could be your next career move! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Feb 01, 2026
Full time
Charity Store Manager - Calverton ( Nottinghamshire) Salary - 25,760 Permanent 37 hours per week (including weekends) Are you a retail pro who loves leading a team and driving results? Do you thrive in a creative, fast-paced environment? If so, we want you to join our fantastic client as their Store Manager in Calverton ! Why this role is great for you: Lead a passionate team of staff and volunteers Get creative with stock, displays, and merchandising to maximise sales Build connections with the local community and grow support for the shop Enjoy 28 days' holiday + Bank Holidays, a generous pension scheme, and access to career development opportunities Who we're looking for: Retail Store or shop management experience, with a proven track record of driving results Confident, personable, and great with people from all backgrounds Organised, proactive, and able to get the most from your team Enthusiastic about making a real difference while having fun along the way If you're ready for a new challenge where your leadership makes an impact , this could be your next career move! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Support Manager Do you have a can-do attitude, with line management, coaching, training and counselling skills? Have you worked in the social care, mental health or retail service sectors? Are you an effective multi-tasker with a passion to support the welfare and development of ex-homeless people? We are delighted to be working with Emmaus Hampshire a vibrant and thriving social enterprise community and registered Charity who are now seeking a Support Manager to play a pivotal role in the lives of companions, focusing on their welfare and progress toward independent living, including assisting them with personal budgeting, through personalised support, coaching, counselling, and guidance. Emmaus Hampshire provide accommodation and meaningful employment for ex-homeless people, employed in their recycled furniture retail store, pre-loved boutique, warehouse, workshop and community kitchen. As a Support Manager, you will be someone who thrives in a dynamic environment. You will demonstrate a belief in the potential of each companion individually, and the importance of the community in helping them to achieve it. You will: Be an effective supervisor, leading people, tasks, and timelines in a service-related background such as catering, retail or customer service. Demonstrate strong planning and delegation skills, with the ability to manage operational controls and ensure efficient service delivery. Be proactive with a supportive approach to coaching team members, helping them develop skills, confidence, and resilience. Have an in-depth understanding of homelessness and social exclusion, and a commitment to addressing the challenges faced by vulnerable individuals. Solid grounding in social care management, upholding safeguarding, professional boundaries, and a supportive, individual-focused approach If you are flexible, resilient, and adaptable, with an empathetic approach, and a genuine desire to empower others, we encourage you to apply. If you are looking to change careers or return to work, and believe you have the right skills to carry out this role, please do apply? Providing you can match the skills, competencies and have some experience in at least one of the areas described then we would like to hear from you. Please note that there will a requirement for DBS. For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. Closing date: 22 February 2026 Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Jan 30, 2026
Full time
Support Manager Do you have a can-do attitude, with line management, coaching, training and counselling skills? Have you worked in the social care, mental health or retail service sectors? Are you an effective multi-tasker with a passion to support the welfare and development of ex-homeless people? We are delighted to be working with Emmaus Hampshire a vibrant and thriving social enterprise community and registered Charity who are now seeking a Support Manager to play a pivotal role in the lives of companions, focusing on their welfare and progress toward independent living, including assisting them with personal budgeting, through personalised support, coaching, counselling, and guidance. Emmaus Hampshire provide accommodation and meaningful employment for ex-homeless people, employed in their recycled furniture retail store, pre-loved boutique, warehouse, workshop and community kitchen. As a Support Manager, you will be someone who thrives in a dynamic environment. You will demonstrate a belief in the potential of each companion individually, and the importance of the community in helping them to achieve it. You will: Be an effective supervisor, leading people, tasks, and timelines in a service-related background such as catering, retail or customer service. Demonstrate strong planning and delegation skills, with the ability to manage operational controls and ensure efficient service delivery. Be proactive with a supportive approach to coaching team members, helping them develop skills, confidence, and resilience. Have an in-depth understanding of homelessness and social exclusion, and a commitment to addressing the challenges faced by vulnerable individuals. Solid grounding in social care management, upholding safeguarding, professional boundaries, and a supportive, individual-focused approach If you are flexible, resilient, and adaptable, with an empathetic approach, and a genuine desire to empower others, we encourage you to apply. If you are looking to change careers or return to work, and believe you have the right skills to carry out this role, please do apply? Providing you can match the skills, competencies and have some experience in at least one of the areas described then we would like to hear from you. Please note that there will a requirement for DBS. For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. Closing date: 22 February 2026 Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Age UK has an exciting opportunity to join their fantastic team in Houghton Regis! We are recruiting for a Shop Manager to manage the day to day running of our Houghton Regis store (Bedfordshire, LU5 5ES). As Shop Manager , you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience. This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: Experience in a performance driven retail/customer centric environment Experience of managing people Ability to lift and carry bags of stock up to 10kg's Ability to build, retain and develop a team Strong drive to achieve results through others Ability to delegate, coach and listen Ability to manage time under conflicting priorities Ability to motivate self and others An open and adaptable approach to change and be able to support others through it Experience of communicating with a diverse workforce and customer base Ability to establish and maintain successful retail processes and merchandising IT literacy and numeracy skills What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from ' Currys ' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Jan 30, 2026
Full time
Age UK has an exciting opportunity to join their fantastic team in Houghton Regis! We are recruiting for a Shop Manager to manage the day to day running of our Houghton Regis store (Bedfordshire, LU5 5ES). As Shop Manager , you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience. This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: Experience in a performance driven retail/customer centric environment Experience of managing people Ability to lift and carry bags of stock up to 10kg's Ability to build, retain and develop a team Strong drive to achieve results through others Ability to delegate, coach and listen Ability to manage time under conflicting priorities Ability to motivate self and others An open and adaptable approach to change and be able to support others through it Experience of communicating with a diverse workforce and customer base Ability to establish and maintain successful retail processes and merchandising IT literacy and numeracy skills What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from ' Currys ' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic Hoddesdon team as an Assistant Manager . Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you! To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg's. Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: A 28 hour working week 25 days holiday (pro-rata) + bank holiday allowance A generous pension - we will contribute 8% Great discounts and rewards through Blue Light Card and BenefitHub Life assurance, Bupa health cashback plan Tickets for Good - Free and discounted tickets for events Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Jan 30, 2026
Full time
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic Hoddesdon team as an Assistant Manager . Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you! To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg's. Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: A 28 hour working week 25 days holiday (pro-rata) + bank holiday allowance A generous pension - we will contribute 8% Great discounts and rewards through Blue Light Card and BenefitHub Life assurance, Bupa health cashback plan Tickets for Good - Free and discounted tickets for events Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you. At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in. You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets. In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits. Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you! The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Jan 29, 2026
Full time
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you. At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in. You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets. In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits. Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you! The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Store Manager - Charity Retail Gatehouse Way, Aylesbury Salary: 30,176.55 per annum Hours: Full-time, 5 days per week Contract: Permanent Free on site Parking Make a difference through retail. Lead a store at the heart of the community. We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 21 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as a Store Manager. The Role - Store Manager (Charity Retail) As Store Manager, you will have full responsibility for the performance of the Gatehouse Way store, leading both paid staff and volunteers to maximise income through sales, Gift Aid, and the Hospice Lottery. Key Responsibilities: Maximise the commercial potential of the Gatehouse Way store through a strong retail offer and excellent customer experience Lead, motivate and develop an experienced team of staff and volunteers to achieve income targets Drive sales, profit, Gift Aid sign-ups and Hospice Lottery participation Recruit, induct, train and retain volunteers, creating a positive and inclusive environment Manage stock effectively, with a strong focus on donated goods and visual merchandising Line manage the store team, including performance reviews, KPIs and development plans Ensure high standards of compliance, health & safety and brand presentation About You We're looking for a confident and motivated Retail Store Manager with experience in either charity retail or commercial retail. You will bring: Proven experience managing a large team in charity retail or commercial retail A strong track record of achieving and exceeding sales targets Experience working with and supporting volunteers Excellent people management and leadership skills A passion for donated stock, sustainability and ethical retail A positive, solution-focused and "can-do" attitude Strong organisational skills, particularly around stock management Benefits: Competitive salary of 30,176.55 per annum Workplace pension - 5% employer contribution (option to increase to 6%) 26 days annual leave plus bank holidays, increasing with service Generous company sick pay Enhanced maternity, paternity and adoption leave Access to Smart Health, including 24/7 online GP Employee Assistance Programme Life assurance (3x salary) Membership of the Blue Light Card discount scheme Supportive culture with a strong focus on work-life balance Apply Now If you're an experienced Store Manager looking for a rewarding role where retail skills meet community impact, we would love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 28, 2026
Full time
Store Manager - Charity Retail Gatehouse Way, Aylesbury Salary: 30,176.55 per annum Hours: Full-time, 5 days per week Contract: Permanent Free on site Parking Make a difference through retail. Lead a store at the heart of the community. We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 21 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as a Store Manager. The Role - Store Manager (Charity Retail) As Store Manager, you will have full responsibility for the performance of the Gatehouse Way store, leading both paid staff and volunteers to maximise income through sales, Gift Aid, and the Hospice Lottery. Key Responsibilities: Maximise the commercial potential of the Gatehouse Way store through a strong retail offer and excellent customer experience Lead, motivate and develop an experienced team of staff and volunteers to achieve income targets Drive sales, profit, Gift Aid sign-ups and Hospice Lottery participation Recruit, induct, train and retain volunteers, creating a positive and inclusive environment Manage stock effectively, with a strong focus on donated goods and visual merchandising Line manage the store team, including performance reviews, KPIs and development plans Ensure high standards of compliance, health & safety and brand presentation About You We're looking for a confident and motivated Retail Store Manager with experience in either charity retail or commercial retail. You will bring: Proven experience managing a large team in charity retail or commercial retail A strong track record of achieving and exceeding sales targets Experience working with and supporting volunteers Excellent people management and leadership skills A passion for donated stock, sustainability and ethical retail A positive, solution-focused and "can-do" attitude Strong organisational skills, particularly around stock management Benefits: Competitive salary of 30,176.55 per annum Workplace pension - 5% employer contribution (option to increase to 6%) 26 days annual leave plus bank holidays, increasing with service Generous company sick pay Enhanced maternity, paternity and adoption leave Access to Smart Health, including 24/7 online GP Employee Assistance Programme Life assurance (3x salary) Membership of the Blue Light Card discount scheme Supportive culture with a strong focus on work-life balance Apply Now If you're an experienced Store Manager looking for a rewarding role where retail skills meet community impact, we would love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Legacy Giving Manager Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we d love to hear from you. Legacy giving plays a vital role in ensuring lasting change for people living with sight loss. The Legacy Giving Manager will help deepen supporters connection to our mission to Save Sight. Change Lives. Reporting to the Head of Supporter Development, you will lead the development and delivery of the legacy and in-memory giving strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember the charity in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative. Responsible to Head of Supporter Development Direct reports None Working hours and contract This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements. Salary £35,000-£40,000 (depending on experience) Location Hybrid working with two days per week in our Central London office. How to Apply Please submit your CV and a covering letter to our recruitment inbox with subject header Legacy Giving Manager Application. Your covering letter should include a supporting statement (max two pages) comprising: Why do you think you are an ideal candidate for the role? What applicable experience you ll bring to the role? Why do you want to work for Fight for Sight? Where did you come across this role? Closing date for applications: 9am, Wednesday 18 February 2026 Early applications are encouraged as we may need to close applications early if we reach a certain threshold. Interview dates: Round 1: (via Teams) interviews on 26-27 February Round 2: (in-person) the following week (dates TBC) Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Strategy Development Develop and deliver an ambitious legacy and in-memory giving strategy and operational plan, driving sustainable income growth and achieving KPIs. Develop and implement associated objectives, workplans and KPIs to track progress. Work closely with stakeholders, to curate and implement compelling legacy marketing plans to promote awareness of gifts in wills and recruit new pledgers. Management of Legacy Programme Responsible for ensuring legacy programme meets annual targets, with appropriate stretch targets in place. Work collaboratively across all Income streams, Communications and Impact to drive growth in the identification and cultivation of new legacy pledgers. Organise legacy events to support cultivation and stewardship of legacy givers. Work with Retail to embed legacy messaging in our charity shops and use in store activity to grow awareness and legacy leads. Provide exceptional stewardship of legacy pledgers individually and collectively, through the development and implementation of a legacy stewardship programme. Sensitively and expertly co-ordinate with the legacy administration function (which is outsourced), including regular communication with our professional legacy advisor, exploring and initiating stewardship and impact reporting activities. Collaborate on and personally take steps to maximise existing initiatives such as Gifts in Will month and identify new opportunities to market legacies and grow pledgers. Lead on developing and leading initiatives to improve awareness of legacies amongst charity staff, volunteers, charity shop customers and the Board. Collaborate with the Individual Giving Managers to identify and maximise legacy marketing opportunities through existing and new activities. Take personal and collective responsibility for ensuring legacy fundraising is conducted in a legal and ethical manner in line with Charity Commission guidance, and other regulators as appropriate. Advise and effectively manage legacy income targets and expenditure budgets, including reforecasting and target setting. Identify and develop strategic opportunities across fundraising, championing new initiatives and ways of working as necessary. Person specification ESSENTIAL Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving. Experience of developing and producing legacy marketing and stewardship materials. Knowledge of key trends affecting legacy fundraising and able to apply insights to own work. Experience of using a fundraising database/CRM for effective analysis of legacy marketing campaigns and trend giving patterns. Strong understanding of donor stewardship and the motivations behind legacy giving. Strong organisational planning and project management skills. Proven skills and aptitudes to complete complicated procedures. Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports. Ability to work on own initiative. Excellent communication, interpersonal, and negotiation skills. Attention to detail and excellent written skills including experience of writing and commenting on legacy marketing copy. Excellent understanding of delivering excellent supporter care. DESIRABLE Experience of working with external suppliers to deliver successful direct marketing campaigns. Experience of linking legacies marketing with charity shop audiences. Understanding data protection, GDPR, and ethical fundraising standards. Personal qualities An understanding of and commitment to blind and partially sighted people. A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities. Highly organised with the ability to juggle several deadlines at the same time. Positive, confident and enthusiastic. The ability to use initiative, common sense and solve problems. Self-motivated, team worker with ability to work autonomously as required. Willingness to work flexibly where required. Approachable, creative, can-do attitude. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Application & Interview process See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Interview process Round 1: Successfully shortlisted applicants will be invited for a 1st round interview online via MS Teams comprising a standard competency-based interview question format. Round 2: Those shortlisted for the 2nd round stage, will be invited for an in-person interview the following week which will include a presentation, with further instructions provided prior to the interview. Candidates will be asked to present to the panel at the start of the 2nd round interview. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: A great team and a supportive culture Employer pension contributions matching up to 10%, and death in service cover Generous parental leave Flexible/hybrid working options Apprenticeships scheme, study leave and financial support for training & development . click apply for full job details
Jan 28, 2026
Full time
Legacy Giving Manager Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we d love to hear from you. Legacy giving plays a vital role in ensuring lasting change for people living with sight loss. The Legacy Giving Manager will help deepen supporters connection to our mission to Save Sight. Change Lives. Reporting to the Head of Supporter Development, you will lead the development and delivery of the legacy and in-memory giving strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember the charity in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative. Responsible to Head of Supporter Development Direct reports None Working hours and contract This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements. Salary £35,000-£40,000 (depending on experience) Location Hybrid working with two days per week in our Central London office. How to Apply Please submit your CV and a covering letter to our recruitment inbox with subject header Legacy Giving Manager Application. Your covering letter should include a supporting statement (max two pages) comprising: Why do you think you are an ideal candidate for the role? What applicable experience you ll bring to the role? Why do you want to work for Fight for Sight? Where did you come across this role? Closing date for applications: 9am, Wednesday 18 February 2026 Early applications are encouraged as we may need to close applications early if we reach a certain threshold. Interview dates: Round 1: (via Teams) interviews on 26-27 February Round 2: (in-person) the following week (dates TBC) Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Strategy Development Develop and deliver an ambitious legacy and in-memory giving strategy and operational plan, driving sustainable income growth and achieving KPIs. Develop and implement associated objectives, workplans and KPIs to track progress. Work closely with stakeholders, to curate and implement compelling legacy marketing plans to promote awareness of gifts in wills and recruit new pledgers. Management of Legacy Programme Responsible for ensuring legacy programme meets annual targets, with appropriate stretch targets in place. Work collaboratively across all Income streams, Communications and Impact to drive growth in the identification and cultivation of new legacy pledgers. Organise legacy events to support cultivation and stewardship of legacy givers. Work with Retail to embed legacy messaging in our charity shops and use in store activity to grow awareness and legacy leads. Provide exceptional stewardship of legacy pledgers individually and collectively, through the development and implementation of a legacy stewardship programme. Sensitively and expertly co-ordinate with the legacy administration function (which is outsourced), including regular communication with our professional legacy advisor, exploring and initiating stewardship and impact reporting activities. Collaborate on and personally take steps to maximise existing initiatives such as Gifts in Will month and identify new opportunities to market legacies and grow pledgers. Lead on developing and leading initiatives to improve awareness of legacies amongst charity staff, volunteers, charity shop customers and the Board. Collaborate with the Individual Giving Managers to identify and maximise legacy marketing opportunities through existing and new activities. Take personal and collective responsibility for ensuring legacy fundraising is conducted in a legal and ethical manner in line with Charity Commission guidance, and other regulators as appropriate. Advise and effectively manage legacy income targets and expenditure budgets, including reforecasting and target setting. Identify and develop strategic opportunities across fundraising, championing new initiatives and ways of working as necessary. Person specification ESSENTIAL Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving. Experience of developing and producing legacy marketing and stewardship materials. Knowledge of key trends affecting legacy fundraising and able to apply insights to own work. Experience of using a fundraising database/CRM for effective analysis of legacy marketing campaigns and trend giving patterns. Strong understanding of donor stewardship and the motivations behind legacy giving. Strong organisational planning and project management skills. Proven skills and aptitudes to complete complicated procedures. Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports. Ability to work on own initiative. Excellent communication, interpersonal, and negotiation skills. Attention to detail and excellent written skills including experience of writing and commenting on legacy marketing copy. Excellent understanding of delivering excellent supporter care. DESIRABLE Experience of working with external suppliers to deliver successful direct marketing campaigns. Experience of linking legacies marketing with charity shop audiences. Understanding data protection, GDPR, and ethical fundraising standards. Personal qualities An understanding of and commitment to blind and partially sighted people. A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities. Highly organised with the ability to juggle several deadlines at the same time. Positive, confident and enthusiastic. The ability to use initiative, common sense and solve problems. Self-motivated, team worker with ability to work autonomously as required. Willingness to work flexibly where required. Approachable, creative, can-do attitude. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Application & Interview process See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Interview process Round 1: Successfully shortlisted applicants will be invited for a 1st round interview online via MS Teams comprising a standard competency-based interview question format. Round 2: Those shortlisted for the 2nd round stage, will be invited for an in-person interview the following week which will include a presentation, with further instructions provided prior to the interview. Candidates will be asked to present to the panel at the start of the 2nd round interview. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: A great team and a supportive culture Employer pension contributions matching up to 10%, and death in service cover Generous parental leave Flexible/hybrid working options Apprenticeships scheme, study leave and financial support for training & development . click apply for full job details
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic team as an Assistant Manager . Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you! To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg's. Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from ' Currys ' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Jan 28, 2026
Full time
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity. We have an exciting opportunity to join our fantastic team as an Assistant Manager . Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you! To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg's. Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from ' Currys ' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
