Customer Service / Communications Officer

Communications Coordinator - Bilingual (Welsh/English)
Conwy 12-hour shifts 4 days on, 4 days off
£14ph for the first 37 hours, then £21ph thereafter
Temporary contract for 6 Months minimum!
Are you fluent in Welsh and English, confident in communications, and looking for a role where no two days are the same?
I am recruiting a Communications Coordinator to join a fast-paced team responsible for keeping the public informed and connected. You'll be at the centre of real-time updates, incident response, and stakeholder engagement - helping ensure vital information reaches the right people at the right time.
Key responsibilities:

• Share bilingual updates across social media and digital platforms
• Respond to public and stakeholder queries via phone, email, and online
• Liaise with emergency services, internal teams, and external partners
• Monitor traffic data and media channels to support live communications
• Create engaging content and support public-facing campaigns

• Fluent Welsh and English - written and spoken (essential)
• Strong communication and content creation skills
• Calm under pressure, with great attention to detail
• Confident using Microsoft Office and social media tools
• Full, clean driving licence

• Competitive pay: £14ph up to 37 hours, then £21ph
• 6-month contract with potential for permanent

• Based in Conwy
• 12-hour shifts (7am-7pm), 4 days on / 4 days off
• Includes weekends on rota basis
• Weekends worked from home!
• Temporary contract for a minimum of 6 months!