Liability Loss Adjuster - South East

  • IPS Group
  • Jan 26, 2026
Full time Insurance

Job Description

Liability Adjuster - Casualty & LiabilitySouth East Region Regional Travel£50,000 - £65,000 DOE + Company Car/Car AllowanceIf you're an experienced Liability Adjuster looking for a role where your technical ability is trusted, your judgement respected, and your development supported, this could be the next move for you.You'll be joining a well-established Casualty & Liability specialist team handling a varied and engaging portfolio of third-party Liability claims, from straightforward slips and trips through to more complex liability investigations connected with major incidents.What's in it for you?
  • Hybrid working - a genuine balance between home working and modern city centre offices
  • Exposure to a wide range of EL, PL and Product Liability claims
  • Autonomy to manage your own caseload with the backing of a respected global adjusting practice
  • Opportunities to work collaboratively across Major & Complex Loss, Legal, Property and Specialist teams
  • Ongoing professional development and support with qualifications
  • A role where client relationships and technical quality genuinely matter
The Role
  • Manage a mixed caseload of third-party Liability claims, typically up to £100,000
  • Handle claims on both an investigate & report only and cradle-to-grave basis
  • Carry out thorough investigations to establish liability, causation and quantum
  • Provide clear advice and guidance to policyholders, clients and brokers within agreed timeframes
  • Produce high-quality investigation and liability reports
  • Manage client expectations while delivering against SLA and KPI requirements
  • Work closely with internal specialists to ensure claims are handled efficiently and accurately
  • Take ownership of issues, remove barriers in the process and drive claims to settlement or repudiation where appropriate
What we're looking for
  • Proven experience handling Employers' Liability and Public Liability claims
  • Exposure to Product Liability and third-party property damage claims
  • Strong investigation skills and confidence writing detailed reports
  • Solid understanding of the UK insurance market
  • Technically competent with a pragmatic, commercial approach
  • Comfortable working to client SLAs, productivity and quality standards
  • Confident using claims systems, scoping software and handheld devices
  • Strong negotiation skills and a customer-focused mindset
  • Flexible to travel regionally, with occasional overnight stays
  • Full UK driving licence