SC Cleared PostgreSQL Engineer

PostgreSQL
Clearance required: SC
Location: Hybrid
IR35 Status: PAYE via Umbrella company only

Job Description:

Grade A5 upwards

Skillset - Postgresql, Linux. In addition some experience in the following - WebMethds, Informatica, Appworx, WebDB and Global scape

Reesponsibilitis will be:-

• Provide IT operational support for Incident Management, Change Management, RITMs and Problem Management only through ServiceNow/GE approved ticketing platform.
• Partner with GE to update documentation using GE Standard Documentation process - to define standard operating processes for incidents/break fix resolution.
• Report status and metrics if requested in GE format.
• Execute and manage the installation of applications on the non-production and production environments.
• Work in coordination with GE's infrastructure suppliers (Corporate or third party) as requested in writing, for specific database/specific technology requests, relating to cases and/or applications in scope.
• Perform application and process improvement; documentation; performance tuning; and technical strategy investigation upon request.
• Problem Management: Track, record, and process recurring tickets.
• Report automation opportunities for manual support tasks to GE leadership. Execution of the automation activity will be prioritized and approved by GE.
• Support GE Tech Stack upgrades, such as CI/CD tools, Spotfire, PostgreSQL and Dataiku.
• Material Break fixes, change requests that require code changes must be performed using ServiceNow, tracked through to conclusion and appropriate SLAs measured.
• Incident Management: Provide proactive incident Management support from discovery through successful closure of the incidence
• Provide subject matter specialists and leading practice recommendations to improve operations and participate in continuous improvement initiatives as directed by GE.
• Basic functional support, application administration/server configuration and user access provisioning/portal setup.
• Performance and Application Monitoring
• Monitor performance and availability of the apps listed in Appendix 1 by using the GE provided toolset.
  
• Provide proactive exception monitoring on the system and recommend corrective actions (e. g. routine review of errors/submitted requests/suspense queues) and complete management of monitoring alerts.
  
• Upon written request, provide support so that GE is enabled to adhere to SOX and ISO requirements when applicable (Includes quarterly security audits).
  
• Maintain CMDB/ServiceNow data for supported applications CIs.