Customer Service Administrator

  • Autograph Recruitment
  • City, Cardiff
  • Jan 27, 2026
Full time Administration

Job Description

Customer Service Administrator (Welsh Speaking)

Hybrid Cardiff City Centre

12-Month Fixed-Term Contract

Up to £30,000

Autograph Recruitment is partnering with a leading professional services organisation to recruit a fluent Welsh-speaking Customer Service Administrator to join their dynamic team.

This is an excellent opportunity for someone who enjoys delivering high-quality customer service while supporting a busy professional environment. The role offers flexible working hours alongside a hybrid working model, supporting a great work-life balance.

Key Responsibilities:

  • Providing professional telephone support in Welsh and English
  • Delivering efficient administrative and client support
  • Processing reports and managing data accurately
  • Supporting internal teams with proactive organisation and coordination

About You:

  • Fluent Welsh speaker (essential)
  • Strong administrative and organisational skills
  • Confident working independently as well as part of a collaborative team
  • Proactive, reliable, and client-focused in your approach
  • This role offers genuine potential to become permanent for the right candidate.

If you re looking for your next career move within a respected organisation, we d love to hear from you.

Click Apply to be considered, or contact Holly Williams on (phone number removed) for more information.