We are looking for an adaptable administrator to join our friendly Membership Team! Membership Assistant (fixed term) Job reference: Membership Assistant fixed term Salary: £24,000 - £25,213 per annum FTE (£19,200 - £20,170 actual for 28 hours per week) Contract type: Maternity cover - fixed term until 31 March 2027 with potential to extend Working hours: 28 hours per week, Monday - Thursday. Monday and Wednesdays in the office Location: Compass House, Farmoor, Oxford OX2 with hybrid working The Berks, Bucks & Oxon Wildlife Trust has a vision for more nature everywhere, for everyone . We re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone s needs. As a Membership Assistant, you ll support our members by carrying out a range of administrative tasks, ensuring processes run smoothly, accurately, and efficiently while delivering a consistently high standard of customer service. What you ll be doing Processing new member and supporter details, importing new online memberships and donations Welcome letters, cancellation letters, appeal donation acknowledgements, condolence letters, using letter templates and mail merge Making up and distributing welcome packs to new members, and Wildlife Watch children s welcome packs Acting as the first point of contact for e-mail, telephone and letter enquiries or complaints What we re looking for Proficient IT user (Microsoft Word, Outlook, Excel) and good computer data entry skills Excellent attention to detail and organisational skills Ability to engage clearly and effectively with others via telephone, written correspondence, and email, adapting approach to different preferences For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you ll also receive Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay Enhanced maternity, paternity, and family-friendly policies Flexible working to achieve work-life balance Salary exchange pension with generous employer contribution Learning & Development Programme for all Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards Salary sacrifice Cycle scheme & Electric Vehicle scheme Membership to BBOWT s, and The Wildlife Trusts , Staff Network Groups for social interaction, peer support, mentoring and personal development Closing date: Thursday 23 April 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities. BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact BBOWT Recruitment Team if there are any reasonable adjustments we can provide during the recruitment process, including completing your application. No agencies please.
Apr 03, 2026
Full time
We are looking for an adaptable administrator to join our friendly Membership Team! Membership Assistant (fixed term) Job reference: Membership Assistant fixed term Salary: £24,000 - £25,213 per annum FTE (£19,200 - £20,170 actual for 28 hours per week) Contract type: Maternity cover - fixed term until 31 March 2027 with potential to extend Working hours: 28 hours per week, Monday - Thursday. Monday and Wednesdays in the office Location: Compass House, Farmoor, Oxford OX2 with hybrid working The Berks, Bucks & Oxon Wildlife Trust has a vision for more nature everywhere, for everyone . We re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone s needs. As a Membership Assistant, you ll support our members by carrying out a range of administrative tasks, ensuring processes run smoothly, accurately, and efficiently while delivering a consistently high standard of customer service. What you ll be doing Processing new member and supporter details, importing new online memberships and donations Welcome letters, cancellation letters, appeal donation acknowledgements, condolence letters, using letter templates and mail merge Making up and distributing welcome packs to new members, and Wildlife Watch children s welcome packs Acting as the first point of contact for e-mail, telephone and letter enquiries or complaints What we re looking for Proficient IT user (Microsoft Word, Outlook, Excel) and good computer data entry skills Excellent attention to detail and organisational skills Ability to engage clearly and effectively with others via telephone, written correspondence, and email, adapting approach to different preferences For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you ll also receive Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay Enhanced maternity, paternity, and family-friendly policies Flexible working to achieve work-life balance Salary exchange pension with generous employer contribution Learning & Development Programme for all Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards Salary sacrifice Cycle scheme & Electric Vehicle scheme Membership to BBOWT s, and The Wildlife Trusts , Staff Network Groups for social interaction, peer support, mentoring and personal development Closing date: Thursday 23 April 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities. BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact BBOWT Recruitment Team if there are any reasonable adjustments we can provide during the recruitment process, including completing your application. No agencies please.
Logistics and Customer Service Coordinator Birmingham Business Park, B37 Mon - Fri, 9am - 5pm Overview: Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for a Customer Service Co-Ordinator / Sales Order Process Administrator to process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved. Duties will involve: Create and update orders and delivery requests in accordance with the Company s procedures Develop and maintain good and effective working relationships between customers, suppliers and sales staff Support the sales teams in their objectives Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff Check customer and manufacturer acknowledgements Monitor customer credit status in conjunction with Head Office and ensure that company Credit Control procedures are always adhered to Work with colleagues to achieve team objective and KPI targets General office duties such as visitor reception, admin and filing Essential Experience: Well-developed telephone call handling skills Have excellent written and oral communication skills Must be able to communicate effectively and be polite and assertive when required Experience of processing information using systems - ie Sales Orders, Purchase Orders, POD's etc Ability to work calmly under pressure and make correct decisions Ability to listen and be patient when required Able to work accurately and quickly Must show evidence of being organised and responding promptly Evidence of building relationships with customers or suppliers Have relevant experience of customer service support and administration Good IT Skills - Outlook, Word, Excel and general Windows environment Must reside within a commutable distance form the office Desirable Experience: Knowledge of managing orders within customer credit limits Experience of dealing with invoice queries Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful. Key search terms: Customer Account Manager, Aftersales Coordinator, Sales Support, Sales Administrator, customer service admin, order processing, sales order, purchasing orders, logisitcs, quotes, call offs, suppliers, distribution, transport clerk
Apr 03, 2026
Full time
Logistics and Customer Service Coordinator Birmingham Business Park, B37 Mon - Fri, 9am - 5pm Overview: Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for a Customer Service Co-Ordinator / Sales Order Process Administrator to process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved. Duties will involve: Create and update orders and delivery requests in accordance with the Company s procedures Develop and maintain good and effective working relationships between customers, suppliers and sales staff Support the sales teams in their objectives Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff Check customer and manufacturer acknowledgements Monitor customer credit status in conjunction with Head Office and ensure that company Credit Control procedures are always adhered to Work with colleagues to achieve team objective and KPI targets General office duties such as visitor reception, admin and filing Essential Experience: Well-developed telephone call handling skills Have excellent written and oral communication skills Must be able to communicate effectively and be polite and assertive when required Experience of processing information using systems - ie Sales Orders, Purchase Orders, POD's etc Ability to work calmly under pressure and make correct decisions Ability to listen and be patient when required Able to work accurately and quickly Must show evidence of being organised and responding promptly Evidence of building relationships with customers or suppliers Have relevant experience of customer service support and administration Good IT Skills - Outlook, Word, Excel and general Windows environment Must reside within a commutable distance form the office Desirable Experience: Knowledge of managing orders within customer credit limits Experience of dealing with invoice queries Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful. Key search terms: Customer Account Manager, Aftersales Coordinator, Sales Support, Sales Administrator, customer service admin, order processing, sales order, purchasing orders, logisitcs, quotes, call offs, suppliers, distribution, transport clerk
About The Role Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time. You'll work closely with our central routing team and provide continual support to the Self-Employed Drivers dealing with any issues that might arise. You'll also ensure that we remain legally compliant within Transport Legislation and working time directives. Salary: £28,255.50 per annum Hours: 4 on 4 off Shift Pattern working 8:00am-8:00pm Job Type: Full time and permanent contract Location: Unit 200, Fleming Way, Crawley, West Sussex, RH10 9DF Here's What You Can Expect To Be Doing Act as the first point of contact for all Driver queries throughout the day Ensure that all deliveries remain on schedule and support with resolving any issues Record any vehicle defects and ensure that no vehicles classed as 'off-the-road' are being used Ensure all vehicles are loaded efficiently, within legal and safety guidelines Allocate routes to our drivers for the following day Update daily reports for the Depot and log any issues Complete licence checks for new Self-Employed Drivers Order Depot supplies when required Issue and report any lost or stolen fuel cards Raising purchase order's when required Accurate recording of depot time sheets for all employees Support with performance on agreed KPI's A Few Things About You An understanding of transport legislation and logistics operation Able to remain calm and focused under pressure Able to solve problems independently and with confidence Able to communicate effectively especially via email and phone PC literate including Microsoft packages with Excel at intermediate or advanced level A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our Benefits 24 days holiday At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page.
Apr 03, 2026
Full time
About The Role Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time. You'll work closely with our central routing team and provide continual support to the Self-Employed Drivers dealing with any issues that might arise. You'll also ensure that we remain legally compliant within Transport Legislation and working time directives. Salary: £28,255.50 per annum Hours: 4 on 4 off Shift Pattern working 8:00am-8:00pm Job Type: Full time and permanent contract Location: Unit 200, Fleming Way, Crawley, West Sussex, RH10 9DF Here's What You Can Expect To Be Doing Act as the first point of contact for all Driver queries throughout the day Ensure that all deliveries remain on schedule and support with resolving any issues Record any vehicle defects and ensure that no vehicles classed as 'off-the-road' are being used Ensure all vehicles are loaded efficiently, within legal and safety guidelines Allocate routes to our drivers for the following day Update daily reports for the Depot and log any issues Complete licence checks for new Self-Employed Drivers Order Depot supplies when required Issue and report any lost or stolen fuel cards Raising purchase order's when required Accurate recording of depot time sheets for all employees Support with performance on agreed KPI's A Few Things About You An understanding of transport legislation and logistics operation Able to remain calm and focused under pressure Able to solve problems independently and with confidence Able to communicate effectively especially via email and phone PC literate including Microsoft packages with Excel at intermediate or advanced level A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our Benefits 24 days holiday At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page.
This role has a starting salary of £27,634 per annum, based on a 36 hour working week. For working 14.4 hours per week, the pro rata salary is £11,053.60 per annum. We are excited to be recruiting a full time and a part time (2 days per week) MARAC (Multi-Agency Risk Assessment Conference) Administrator to join our fantastic team based at Woodhatch Place in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment? MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors. We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children, and who want to ensure that they receive timely support. Working as an integral part of the team you will protect and uphold the safety and security (including Health and Safety) of the service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection, as well as the rights of women and children experiencing domestic abuse. You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We're looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected. Key tasks you would undertake as part of this role include but are not limited to: Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary. Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives. Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress. Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to work with others to achieve objectives and provide excellent customer service Good written and oral communication skills with the ability to build sound relationships with staff and customers Understand the need for confidentiality Ability to prioritise and plan own workload in the context of conflicting priorities. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? What do you understand about the purpose and function of a MARAC? Describe a time you managed a large volume of sensitive or confidential information. How did you ensure accuracy and security? Describe your experience working within statutory organisations in a multi-agency context. How have you navigated the complexities of multi-agency collaboration, and can you provide an example of a successful outcome resulting from such collaboration? The job advert closes at 23:59 on 05/04/2026 with interviews planned for 23/03/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 03, 2026
Full time
This role has a starting salary of £27,634 per annum, based on a 36 hour working week. For working 14.4 hours per week, the pro rata salary is £11,053.60 per annum. We are excited to be recruiting a full time and a part time (2 days per week) MARAC (Multi-Agency Risk Assessment Conference) Administrator to join our fantastic team based at Woodhatch Place in Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Do you feel passionate about ensuring that families experiencing domestic abuse receive the support they need in a timely way? Are you looking for an opportunity to gain experience of working within a multi professional environment? MARAC is a Multi-Agency Risk Assessment Conference and is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, health, child protection, housing practitioners, Independent Domestic Violence Advisors (IDVAs), probation and other specialists from the statutory and voluntary sectors. We are looking for individuals who have an awareness of domestic abuse and how it can impact on victims and their children, and who want to ensure that they receive timely support. Working as an integral part of the team you will protect and uphold the safety and security (including Health and Safety) of the service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection, as well as the rights of women and children experiencing domestic abuse. You will be proactive, solution-focused, and responsible for personal learning and development, including keeping up to date on relevant research and legislation, and participating in supervision, training and meetings as required. We're looking for people who can work across teams and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected. Key tasks you would undertake as part of this role include but are not limited to: Supporting the work of MARACs, meetings and workshops. This involves arranging dates of meetings; compiling agendas; checking and co-ordinating agendas and other papers; making necessary arrangements for meetings, including securing venues, displaying public notices; supporting the chair, inviting guests and distributing and despatching on time all necessary papers; attending meetings; drafting minutes and reports; and co-ordinating such follow-up action as may be necessary. Attending, delivering and participating in training, meetings and seminars and to organise and deliver training, briefings and presentations for partners and representatives. Interpreting, collating and analysing complex information/statistics in relation to the service area for the ongoing monitoring of performance/progress. Keeping records up to date, providing reports as required and monitoring performance against strategic objectives and relevant indicators. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Ability to work with others to achieve objectives and provide excellent customer service Good written and oral communication skills with the ability to build sound relationships with staff and customers Understand the need for confidentiality Ability to prioritise and plan own workload in the context of conflicting priorities. To apply, we request that you submit a CV and you will be asked the following 4 questions: What are your motivations for applying for this role? What do you understand about the purpose and function of a MARAC? Describe a time you managed a large volume of sensitive or confidential information. How did you ensure accuracy and security? Describe your experience working within statutory organisations in a multi-agency context. How have you navigated the complexities of multi-agency collaboration, and can you provide an example of a successful outcome resulting from such collaboration? The job advert closes at 23:59 on 05/04/2026 with interviews planned for 23/03/2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Job Tittle: Customer Service Administrator Location: Liverpool L3 Hourly Rate: 13.12 Job Type: Temp , 3 months initially Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator. You will be responsible for responding to emails queries made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Administrator: Responding to emails made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to determine the root cause. Type and administer correspondence to clients / investors meeting deadlines. Ensure quality and accuracy in all correspondence with customers and investors. General Requirements of Customer Service Administrator: Customer service experience can include any complaint handling, inbound processing and/or banking roles. Strong independent and team worker. Previous experience resolving complaints If you are interested in the Customer Service Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview!
Apr 03, 2026
Contractor
Job Tittle: Customer Service Administrator Location: Liverpool L3 Hourly Rate: 13.12 Job Type: Temp , 3 months initially Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator. You will be responsible for responding to emails queries made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Administrator: Responding to emails made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to determine the root cause. Type and administer correspondence to clients / investors meeting deadlines. Ensure quality and accuracy in all correspondence with customers and investors. General Requirements of Customer Service Administrator: Customer service experience can include any complaint handling, inbound processing and/or banking roles. Strong independent and team worker. Previous experience resolving complaints If you are interested in the Customer Service Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview!
Weekend Concierge When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Concierge - Weekends Care Home: Bellerose Manor Hours per week: 16 (Saturday and Sunday) Salary: 12.71 an hour About the role: We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receive an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home. Benefits of working with Sanders Senior Living: 28 days Paid Holiday Pension Scheme Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure Employee Assistance Scheme that is also available to immediate family members Comprehensive induction and ongoing training Free DBS Check and uniform Funding and support towards obtaining NVQs Opportunities to progress your career within the company Free, on-site parking Employee of the Month awards About you: We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high-standard of service. About Sanders Senior Living: Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry. All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances. You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Apr 03, 2026
Full time
Weekend Concierge When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Concierge - Weekends Care Home: Bellerose Manor Hours per week: 16 (Saturday and Sunday) Salary: 12.71 an hour About the role: We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receive an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home. Benefits of working with Sanders Senior Living: 28 days Paid Holiday Pension Scheme Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure Employee Assistance Scheme that is also available to immediate family members Comprehensive induction and ongoing training Free DBS Check and uniform Funding and support towards obtaining NVQs Opportunities to progress your career within the company Free, on-site parking Employee of the Month awards About you: We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high-standard of service. About Sanders Senior Living: Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry. All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances. You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Office Administrator - Banbury - 27,000 Purpose of the role: Due to company growth, we are looking for an organised, proactive and friendly office support administrator to join a small team. This is an excellent opportunity for someone who enjoys a varied administrative role and thrives in a busy office environment. You'll play a key part in keeping our operations running smoothly by providing essential administrative and customer support. Based onsite the role is full time and permanent. You will be joining a growing family business who have been established for over 25 years - We pride ourselves on excellent customer service and providing a premium product within the manufacturing industry Key Responsibilities for the Office Administrator: Dealing with incoming calls & emails Quoting and processing orders Providing excellent customer service Communicating with Customers and suppliers to ensure a high level of service is provided Supporting the wider team with daily office operations Any other administration Key Skills Required for the Office Administrator: Have administration experience working in an office-based environment Excellent IT skills including MS Office Have strong communication skills through both verbal and written methods Have the ability to work independently but also as part of a team Organised approach to work, able to work on multiple tasks at the same time High levels of accuracy and attention to detail Adaptable in a changing environment Be organised and methodical when it comes to managing workload Previous experience in the kitchen furniture industry (preferred) What's in it for you? Monday to Friday 9.00 am to 5.00 pm with 30 mins for lunch Office based A salary of 27,000 Holidays + bank holidays Working for a highly successful growing family business Training, development and progression Team members include 2 friendly office dogs Recruitment Process This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process. All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
Apr 03, 2026
Full time
Office Administrator - Banbury - 27,000 Purpose of the role: Due to company growth, we are looking for an organised, proactive and friendly office support administrator to join a small team. This is an excellent opportunity for someone who enjoys a varied administrative role and thrives in a busy office environment. You'll play a key part in keeping our operations running smoothly by providing essential administrative and customer support. Based onsite the role is full time and permanent. You will be joining a growing family business who have been established for over 25 years - We pride ourselves on excellent customer service and providing a premium product within the manufacturing industry Key Responsibilities for the Office Administrator: Dealing with incoming calls & emails Quoting and processing orders Providing excellent customer service Communicating with Customers and suppliers to ensure a high level of service is provided Supporting the wider team with daily office operations Any other administration Key Skills Required for the Office Administrator: Have administration experience working in an office-based environment Excellent IT skills including MS Office Have strong communication skills through both verbal and written methods Have the ability to work independently but also as part of a team Organised approach to work, able to work on multiple tasks at the same time High levels of accuracy and attention to detail Adaptable in a changing environment Be organised and methodical when it comes to managing workload Previous experience in the kitchen furniture industry (preferred) What's in it for you? Monday to Friday 9.00 am to 5.00 pm with 30 mins for lunch Office based A salary of 27,000 Holidays + bank holidays Working for a highly successful growing family business Training, development and progression Team members include 2 friendly office dogs Recruitment Process This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process. All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
Administrator (Engineering / Operations) From 26,436.80 + Holiday +Pension Liskeard Are you an Administrator from an Engineering background looking for the next step in your career with a family run, independent company, who are well known for the products & services they provide to their loyal customers across the globe? Are you looking for a fast paced, varied & interesting position with a company who are passionate about delivering an exceptional service & who are highly regarded for their eco-friendly signature products lines? This company have grown steadily since their founding and have ambitious plans moving forwards. As well as producing their own Tea & Coffee, they also sell, service and maintain a broad range equipment. Due to an internal promotion, they are now looking for an Engineering Operations Administrator to join their workshop team. In this role you will be at the heart of engineering operations. This is a varied and fast-paced role that combines administration, customer service, and technical coordination. You will be responsible for ensuring engineers are efficiently scheduled, supported, and equipped to deliver an excellent service to valved customers. This is a fantastic opportunity to join a well-established, dynamic & continually expanding company, with a well-known brand who truly value the environment & sustainability & who are passionate about developing & promoting their staff from within. The role Acting as the first point of contact for customer breakdown calls Managing and coordinating engineers' diaries to maximise efficiency Liaising daily with engineers regarding job progress and updates Organising and allocating jobs to the engineering team Scheduling installations & routine maintenance and servicing of machines Overseeing rental agreements, ensuring installations are completed and payments are up to date Managing stock levels, ordering parts, and maintaining inventory accuracy Following up with new customers after installation to gather feedback and improve the customer experience Providing holiday and absence cover for Out of Hours phone support as required The person Experienced Administrator from an Engineering background Highly organised with excellent attention to detail Strong communication skills, confident on the phone & happy working cross-functionally with multiple teams Able to multitask and prioritise in a busy environment Proactive and solutions-focused mindset Good IT skills and experience with scheduling or CRM systems (preferred) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 03, 2026
Full time
Administrator (Engineering / Operations) From 26,436.80 + Holiday +Pension Liskeard Are you an Administrator from an Engineering background looking for the next step in your career with a family run, independent company, who are well known for the products & services they provide to their loyal customers across the globe? Are you looking for a fast paced, varied & interesting position with a company who are passionate about delivering an exceptional service & who are highly regarded for their eco-friendly signature products lines? This company have grown steadily since their founding and have ambitious plans moving forwards. As well as producing their own Tea & Coffee, they also sell, service and maintain a broad range equipment. Due to an internal promotion, they are now looking for an Engineering Operations Administrator to join their workshop team. In this role you will be at the heart of engineering operations. This is a varied and fast-paced role that combines administration, customer service, and technical coordination. You will be responsible for ensuring engineers are efficiently scheduled, supported, and equipped to deliver an excellent service to valved customers. This is a fantastic opportunity to join a well-established, dynamic & continually expanding company, with a well-known brand who truly value the environment & sustainability & who are passionate about developing & promoting their staff from within. The role Acting as the first point of contact for customer breakdown calls Managing and coordinating engineers' diaries to maximise efficiency Liaising daily with engineers regarding job progress and updates Organising and allocating jobs to the engineering team Scheduling installations & routine maintenance and servicing of machines Overseeing rental agreements, ensuring installations are completed and payments are up to date Managing stock levels, ordering parts, and maintaining inventory accuracy Following up with new customers after installation to gather feedback and improve the customer experience Providing holiday and absence cover for Out of Hours phone support as required The person Experienced Administrator from an Engineering background Highly organised with excellent attention to detail Strong communication skills, confident on the phone & happy working cross-functionally with multiple teams Able to multitask and prioritise in a busy environment Proactive and solutions-focused mindset Good IT skills and experience with scheduling or CRM systems (preferred) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Looking to fill a gap on your CV? Need a job with a purpose? You could be moments away from making an application to AQA, a company that makes a considerable impact within the world of education. Not only will this role provide you with a fulfilling purpose, it'll also be a great opportunity to gain experience of key skills. You'll play an important role within our busy and dynamic team. Tasks include preparing materials for our training events, using bespoke software (with full training), supporting meetings and working closely with colleagues to ensure that effective marking and moderation can take place. All we ask is that you can demonstrate your: excellent attention to detail exceptional planning and organisation skills ability to work to tight deadlines and under pressure good customer service and IT skills From day one we'll make sure you're fully equipped and trained. You'll become part of a diverse and supportive team where you'll be playing a vital role in ensuring that exam results are delivered on time across the country (and even internationally). Whilst you're here, you'll also be opening doors to other permanent and temporary opportunities around the business. Applications will be reviewed as we receive them, so please get your application in as soon as possible, as we reserve the right to close our advert early! Hourly rate: 13.75 p/h Start dates: April/May until June/July 2026 Hours: 35 hours a week; 7 hour shifts between 8am and 7pm. Weekend shifts will be shared amongst the team. There may also be opportunities for additional hours, depending on business need and availability. Location: University of Manchester campus, hybrid work 'AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.'
Apr 03, 2026
Seasonal
Looking to fill a gap on your CV? Need a job with a purpose? You could be moments away from making an application to AQA, a company that makes a considerable impact within the world of education. Not only will this role provide you with a fulfilling purpose, it'll also be a great opportunity to gain experience of key skills. You'll play an important role within our busy and dynamic team. Tasks include preparing materials for our training events, using bespoke software (with full training), supporting meetings and working closely with colleagues to ensure that effective marking and moderation can take place. All we ask is that you can demonstrate your: excellent attention to detail exceptional planning and organisation skills ability to work to tight deadlines and under pressure good customer service and IT skills From day one we'll make sure you're fully equipped and trained. You'll become part of a diverse and supportive team where you'll be playing a vital role in ensuring that exam results are delivered on time across the country (and even internationally). Whilst you're here, you'll also be opening doors to other permanent and temporary opportunities around the business. Applications will be reviewed as we receive them, so please get your application in as soon as possible, as we reserve the right to close our advert early! Hourly rate: 13.75 p/h Start dates: April/May until June/July 2026 Hours: 35 hours a week; 7 hour shifts between 8am and 7pm. Weekend shifts will be shared amongst the team. There may also be opportunities for additional hours, depending on business need and availability. Location: University of Manchester campus, hybrid work 'AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.'
Administrator Location: Liverpool Salary: 25,000 Contract: Full time, Permanent Hours: Monday to Friday, 9am - 5pm (35 hours per week) My client based in Liverpool City Centre is looking to recruit for an Administrator to provide a professional and reliable service for clients. The roles are offered on a permanent basis and are located within the heart of the city. You will be accountable for all administrative tasks within the team and will support the continuous improvement across the team leading to enhancements in efficiency and client and customer experience. The role is offered on a full time basis (Monday to Friday, 9am - 5pm). Benefits include: Great pension package Excellent benefits including a holiday entitlement of 25 days holidays Private medical insurance Opportunities for career progression within a large organisation who continue to grow Skills and knowledge: Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal communication skills Client service focus If this is a role that you would be interested in please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 03, 2026
Full time
Administrator Location: Liverpool Salary: 25,000 Contract: Full time, Permanent Hours: Monday to Friday, 9am - 5pm (35 hours per week) My client based in Liverpool City Centre is looking to recruit for an Administrator to provide a professional and reliable service for clients. The roles are offered on a permanent basis and are located within the heart of the city. You will be accountable for all administrative tasks within the team and will support the continuous improvement across the team leading to enhancements in efficiency and client and customer experience. The role is offered on a full time basis (Monday to Friday, 9am - 5pm). Benefits include: Great pension package Excellent benefits including a holiday entitlement of 25 days holidays Private medical insurance Opportunities for career progression within a large organisation who continue to grow Skills and knowledge: Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal communication skills Client service focus If this is a role that you would be interested in please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Senior Administrator Overview We are seeking a highly organised and customer-focused Senior Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast-paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer-focused with a proactive approach Strong problem-solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 03, 2026
Full time
Senior Administrator Overview We are seeking a highly organised and customer-focused Senior Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast-paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer-focused with a proactive approach Strong problem-solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Teaching, Learning and Student Experience Assistant (Curriculum & Programmes) £14.18 per hour Full-time (35 hours per week) Temporary Office-based, Manchester City Centre Overall job purpose: To provide clerical and administrative support across teaching and learning, curriculum delivery, and student administration functions within the School. The role contributes to the effective delivery of services that support the student experience, ensuring a responsive and high-quality service for students, staff, and external stakeholders. Key responsibilities: Provide administrative support to the Teaching, Learning and Student Experience team as directed by the TLSE Coordinator. Manage Dentistry Clinic appointment bookings using the HIVE booking system (or similar NHS patient booking systems) via telephone, email, and in person, including arranging follow-up appointments where required. Act as a first point of contact for students, academic staff, and external stakeholders, providing information, guidance, and a responsive reception and administrative service. Support the Curriculum and Programmes team with monitoring and updating student attendance records, including recording session attendance and cancellations. Work with stakeholders across the University, NHS Trusts, nursing agencies, and other partners to support teaching, clinical delivery, and student administration activities. Assist with general administrative tasks including referral letters, maintaining waiting lists, chasing missed appointments, and routine office duties. Maintain accurate student and patient records, ensuring high standards of data quality across relevant systems. Prepare correspondence, record responses, and maintain organised documentation in line with internal procedures. Assist with maintaining documentation and guidance that supports local processes and service delivery. Raise financial orders for goods and services in accordance with University financial procedures. Organise room bookings, catering, and logistical support for meetings and committees, including preparing papers and taking minutes where required. Work flexibly across teams where needed, supporting wider University priorities and collaborative working. Demonstrate awareness of equality, diversity, and inclusion in service delivery and when supporting students and colleagues. Support the development and implementation of policies, procedures, and service improvements. Assist with the preparation of management information, reports, and operational data when required. Provide a high standard of customer service across all interactions. Participate in team meetings, working groups, and collaborative activities to support continuous improvement. Assist with projects and undertake additional duties appropriate to the role as directed by the line manager. School specific responsibilities (Curriculum & Programmes): Support the Curriculum and Programmes team with administrative activities across the academic year, including maintaining course unit records, supporting course unit selection, and updating information on online learning platforms such as Blackboard. Assist with monitoring mandatory training requirements and maintaining accurate records relating to student activity. Provide administrative support for student registration processes and respond to curriculum-related enquiries where appropriate. Carry out data entry across University systems, ensuring accuracy and consistency across curriculum and programme records. Support quality assurance processes and specialist activities including placements, online and blended learning initiatives, accreditation requirements, and programme administration. Provide cross-team support where required and assist with enquiries received through the School hub. Contribute to collaborative working across School teams to support a student-centred culture and effective management of student records and systems. Candidate requirements: Experience of working with administrative processes in a busy environment. Strong written and verbal communication skills with the ability to engage with a wide range of stakeholders. Ability to provide information and guidance while maintaining professionalism and confidentiality. Strong organisational skills with the ability to prioritise workload effectively. Experience of working collaboratively within a team environment. Good numeracy skills, attention to detail, and the ability to resolve routine issues. Digital literacy with confidence using standard IT packages. Experience of providing front-facing administrative or reception services. Ability to remain calm and professional when dealing with visitors and enquiries. Experience of managing waiting lists or appointment-based systems. Desirable: Experience of using the HIVE booking system or similar NHS patient booking systems. This vacancy is being handled by Aspire Recruitment. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Apr 03, 2026
Seasonal
Teaching, Learning and Student Experience Assistant (Curriculum & Programmes) £14.18 per hour Full-time (35 hours per week) Temporary Office-based, Manchester City Centre Overall job purpose: To provide clerical and administrative support across teaching and learning, curriculum delivery, and student administration functions within the School. The role contributes to the effective delivery of services that support the student experience, ensuring a responsive and high-quality service for students, staff, and external stakeholders. Key responsibilities: Provide administrative support to the Teaching, Learning and Student Experience team as directed by the TLSE Coordinator. Manage Dentistry Clinic appointment bookings using the HIVE booking system (or similar NHS patient booking systems) via telephone, email, and in person, including arranging follow-up appointments where required. Act as a first point of contact for students, academic staff, and external stakeholders, providing information, guidance, and a responsive reception and administrative service. Support the Curriculum and Programmes team with monitoring and updating student attendance records, including recording session attendance and cancellations. Work with stakeholders across the University, NHS Trusts, nursing agencies, and other partners to support teaching, clinical delivery, and student administration activities. Assist with general administrative tasks including referral letters, maintaining waiting lists, chasing missed appointments, and routine office duties. Maintain accurate student and patient records, ensuring high standards of data quality across relevant systems. Prepare correspondence, record responses, and maintain organised documentation in line with internal procedures. Assist with maintaining documentation and guidance that supports local processes and service delivery. Raise financial orders for goods and services in accordance with University financial procedures. Organise room bookings, catering, and logistical support for meetings and committees, including preparing papers and taking minutes where required. Work flexibly across teams where needed, supporting wider University priorities and collaborative working. Demonstrate awareness of equality, diversity, and inclusion in service delivery and when supporting students and colleagues. Support the development and implementation of policies, procedures, and service improvements. Assist with the preparation of management information, reports, and operational data when required. Provide a high standard of customer service across all interactions. Participate in team meetings, working groups, and collaborative activities to support continuous improvement. Assist with projects and undertake additional duties appropriate to the role as directed by the line manager. School specific responsibilities (Curriculum & Programmes): Support the Curriculum and Programmes team with administrative activities across the academic year, including maintaining course unit records, supporting course unit selection, and updating information on online learning platforms such as Blackboard. Assist with monitoring mandatory training requirements and maintaining accurate records relating to student activity. Provide administrative support for student registration processes and respond to curriculum-related enquiries where appropriate. Carry out data entry across University systems, ensuring accuracy and consistency across curriculum and programme records. Support quality assurance processes and specialist activities including placements, online and blended learning initiatives, accreditation requirements, and programme administration. Provide cross-team support where required and assist with enquiries received through the School hub. Contribute to collaborative working across School teams to support a student-centred culture and effective management of student records and systems. Candidate requirements: Experience of working with administrative processes in a busy environment. Strong written and verbal communication skills with the ability to engage with a wide range of stakeholders. Ability to provide information and guidance while maintaining professionalism and confidentiality. Strong organisational skills with the ability to prioritise workload effectively. Experience of working collaboratively within a team environment. Good numeracy skills, attention to detail, and the ability to resolve routine issues. Digital literacy with confidence using standard IT packages. Experience of providing front-facing administrative or reception services. Ability to remain calm and professional when dealing with visitors and enquiries. Experience of managing waiting lists or appointment-based systems. Desirable: Experience of using the HIVE booking system or similar NHS patient booking systems. This vacancy is being handled by Aspire Recruitment. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Closing date: 09-04-2026 Repatriation Administrator - Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote We're looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters In this role, we'll look to you to be there for our clients when they need our help, support and advice. You'll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it'll be up to you to understand their needs and help them plan the repatriation of a loved one. What you'll do • Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget • Work with the wider team to make sure our client needs, service levels, and important metrics are met • Support various administrative aspects of a repatriation arrangement • Work with our funeral home network to support clients in accessing the advice and help they need • Carry-out general administrative tasks (e.g. completing client forms, updating records, and managing costs) • Assist clients by providing up to date information and assisting with any issues as required • Support business development plans and liaise with third parties What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • A passion for delivering excellent customer service • Good relationship-building skills, and the ability to communicate with empathy and sensitivity • Strong problem-solving skills and attention to detail • The ability to work flexibly to support clients when they need us most • Good IT skills (e.g. Microsoft Office and telephone systems) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Apr 03, 2026
Full time
Closing date: 09-04-2026 Repatriation Administrator - Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote We're looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters In this role, we'll look to you to be there for our clients when they need our help, support and advice. You'll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it'll be up to you to understand their needs and help them plan the repatriation of a loved one. What you'll do • Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget • Work with the wider team to make sure our client needs, service levels, and important metrics are met • Support various administrative aspects of a repatriation arrangement • Work with our funeral home network to support clients in accessing the advice and help they need • Carry-out general administrative tasks (e.g. completing client forms, updating records, and managing costs) • Assist clients by providing up to date information and assisting with any issues as required • Support business development plans and liaise with third parties What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • A passion for delivering excellent customer service • Good relationship-building skills, and the ability to communicate with empathy and sensitivity • Strong problem-solving skills and attention to detail • The ability to work flexibly to support clients when they need us most • Good IT skills (e.g. Microsoft Office and telephone systems) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Location: Dorset Hub, based in Poole Salary: Grade 1.2 - £26,227 per annum pro rata Permanent Contract Part time 21 hours per week working pattern to be agreed with successful candidate Closing date: Thursday 16th April 2026 at 11.30 pm We re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency. About the role You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the About you section of the job description, of no more than 350 words per point Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses. We prioritise diversity and have an inclusive and open mindset. CVs without supporting statements will not be considered. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 03, 2026
Full time
Location: Dorset Hub, based in Poole Salary: Grade 1.2 - £26,227 per annum pro rata Permanent Contract Part time 21 hours per week working pattern to be agreed with successful candidate Closing date: Thursday 16th April 2026 at 11.30 pm We re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency. About the role You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the About you section of the job description, of no more than 350 words per point Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses. We prioritise diversity and have an inclusive and open mindset. CVs without supporting statements will not be considered. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Closing date: 09-04-2026 Repatriation Administrator - Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote We're looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters In this role, we'll look to you to be there for our clients when they need our help, support and advice. You'll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it'll be up to you to understand their needs and help them plan the repatriation of a loved one. What you'll do • Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget • Work with the wider team to make sure our client needs, service levels, and important metrics are met • Support various administrative aspects of a repatriation arrangement • Work with our funeral home network to support clients in accessing the advice and help they need • Carry-out general administrative tasks (e.g. completing client forms, updating records, and managing costs) • Assist clients by providing up to date information and assisting with any issues as required • Support business development plans and liaise with third parties What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • A passion for delivering excellent customer service • Good relationship-building skills, and the ability to communicate with empathy and sensitivity • Strong problem-solving skills and attention to detail • The ability to work flexibly to support clients when they need us most • Good IT skills (e.g. Microsoft Office and telephone systems) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Apr 03, 2026
Full time
Closing date: 09-04-2026 Repatriation Administrator - Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote We're looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters In this role, we'll look to you to be there for our clients when they need our help, support and advice. You'll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it'll be up to you to understand their needs and help them plan the repatriation of a loved one. What you'll do • Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget • Work with the wider team to make sure our client needs, service levels, and important metrics are met • Support various administrative aspects of a repatriation arrangement • Work with our funeral home network to support clients in accessing the advice and help they need • Carry-out general administrative tasks (e.g. completing client forms, updating records, and managing costs) • Assist clients by providing up to date information and assisting with any issues as required • Support business development plans and liaise with third parties What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • A passion for delivering excellent customer service • Good relationship-building skills, and the ability to communicate with empathy and sensitivity • Strong problem-solving skills and attention to detail • The ability to work flexibly to support clients when they need us most • Good IT skills (e.g. Microsoft Office and telephone systems) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Administrator / Front of House Knaresborough, Full-time - £26,000 - £28,000, on-site car parking, pension Our client is looking for a proactive Administrator to join their team and play a key role in supporting the Enquiry, Admin and Customer Care departments. As the first point of contact for the business, you will ensure that all incoming enquiries whether by phone, email, or post are handled professionally and efficiently. You ll provide essential administrative support while helping ensure members and prospective members receive excellent service. Key Responsibilities Act as Front of House, answering incoming calls and directing enquiries appropriately Monitor and manage the Admin Team inbox, ensuring queries are handled promptly Respond to member and prospective member enquiries Update member records (e.g. address changes, bank details, name updates) Provide initial information on renewals and subscription amounts, referring complex queries to relevant teams Sort and distribute daily incoming mail for Enquiry, Admin and Customer Care teams Contact members regarding cancelled Direct Debits and rejected payments Liaise with Finance regarding payment issues and refunds Assist with plan cancellations and compliance markers Support the wider team with general office administration Skills & Experience Strong administrative and organisational skills Excellent telephone manner and customer service skills Ability to manage inbound communications and route enquiries efficiently Good attention to detail when updating records and processing documentation Competent in MS Office and office systems Ability to prioritise tasks and multitask in a busy environment Strong teamwork and communication skills A proactive approach with the initiative to take ownership of tasks If this sounds like you, we d love to hear from you. Either apply via the link or contact us for more information. Louise Unity Resourcing.
Apr 03, 2026
Full time
Administrator / Front of House Knaresborough, Full-time - £26,000 - £28,000, on-site car parking, pension Our client is looking for a proactive Administrator to join their team and play a key role in supporting the Enquiry, Admin and Customer Care departments. As the first point of contact for the business, you will ensure that all incoming enquiries whether by phone, email, or post are handled professionally and efficiently. You ll provide essential administrative support while helping ensure members and prospective members receive excellent service. Key Responsibilities Act as Front of House, answering incoming calls and directing enquiries appropriately Monitor and manage the Admin Team inbox, ensuring queries are handled promptly Respond to member and prospective member enquiries Update member records (e.g. address changes, bank details, name updates) Provide initial information on renewals and subscription amounts, referring complex queries to relevant teams Sort and distribute daily incoming mail for Enquiry, Admin and Customer Care teams Contact members regarding cancelled Direct Debits and rejected payments Liaise with Finance regarding payment issues and refunds Assist with plan cancellations and compliance markers Support the wider team with general office administration Skills & Experience Strong administrative and organisational skills Excellent telephone manner and customer service skills Ability to manage inbound communications and route enquiries efficiently Good attention to detail when updating records and processing documentation Competent in MS Office and office systems Ability to prioritise tasks and multitask in a busy environment Strong teamwork and communication skills A proactive approach with the initiative to take ownership of tasks If this sounds like you, we d love to hear from you. Either apply via the link or contact us for more information. Louise Unity Resourcing.
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
Apr 03, 2026
Full time
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
We are looking for a Customer Service Administrator with a keen eye for detail and excellent organisational skills to join a team in the FMCG industry. This role, based in Chester, requires someone who can support customer service operations effectively and efficiently. Client Details This role is with a well-established company in the FMCG industry. They are a medium-sized organisation known for their commitment to delivering high-quality products and services to their clients. Description Order Processing: Managing and processing customer orders accurately and promptly. Ensuring that all customer orders are fulfilled according to specified timelines and quality standards. Resolve payment queries, disputes, and delivery issues while maintaining positive customer relationships. Liaise with production planning to align stock levels and forecasts with customer demand. Work with the Technical Team to address quality issues. Build strong relationships with logistics providers for efficient and cost-effective delivery. Escalate issues appropriately and communicate effectively within the business. Profile A successful Customer Service Administrator should have: Previous experience in a customer service or administrative role, ideally within the FMCG industry. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Proficiency with standard office software, including word processing and spreadsheets. A proactive and solution-focused approach to tasks and challenges. The ability to work effectively as part of a team. Job Offer Competitive salary on offer. Opportunities to work within a reputable company in the FMCG industry. Collaborative and supportive working environment in Chester. Potential for professional growth and development. 12 month FTC with possibilities to go perm. If you are excited to bring your skills to this Customer Service Administrator role, we encourage you to apply today!
Apr 03, 2026
Contractor
We are looking for a Customer Service Administrator with a keen eye for detail and excellent organisational skills to join a team in the FMCG industry. This role, based in Chester, requires someone who can support customer service operations effectively and efficiently. Client Details This role is with a well-established company in the FMCG industry. They are a medium-sized organisation known for their commitment to delivering high-quality products and services to their clients. Description Order Processing: Managing and processing customer orders accurately and promptly. Ensuring that all customer orders are fulfilled according to specified timelines and quality standards. Resolve payment queries, disputes, and delivery issues while maintaining positive customer relationships. Liaise with production planning to align stock levels and forecasts with customer demand. Work with the Technical Team to address quality issues. Build strong relationships with logistics providers for efficient and cost-effective delivery. Escalate issues appropriately and communicate effectively within the business. Profile A successful Customer Service Administrator should have: Previous experience in a customer service or administrative role, ideally within the FMCG industry. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Proficiency with standard office software, including word processing and spreadsheets. A proactive and solution-focused approach to tasks and challenges. The ability to work effectively as part of a team. Job Offer Competitive salary on offer. Opportunities to work within a reputable company in the FMCG industry. Collaborative and supportive working environment in Chester. Potential for professional growth and development. 12 month FTC with possibilities to go perm. If you are excited to bring your skills to this Customer Service Administrator role, we encourage you to apply today!
Warranty Administrator - St Helens area Franchised Motor Dealership We are currently recruiting on behalf of our client, a well-established and highly respected automotive retailer, for an experienced Warranty Administrator to join their Aftersales team. This is an excellent opportunity for a detail-oriented and commercially aware individual to play a key role in ensuring the accurate and compliant administration of manufacturer warranty and goodwill claims, while supporting customer satisfaction and departmental profitability. The Role The successful candidate will be responsible for delivering a high standard of administrative and operational support within the warranty function. You will ensure that all manufacturer warranty and goodwill procedures are applied correctly, claims are submitted accurately and within required timeframes, and brand campaign requirements are consistently met. You will work closely with the Service Managers, Technicians, Service Advisors and Manufacturer representatives to ensure full compliance and smooth operational performance. Key Responsibilities Warranty and Goodwill Administration Submit accurate daily warranty and goodwill claims in line with manufacturer guidelines. Monitor daily and weekly warranty reports, identifying and resolving outstanding issues. Ensure all jobs submitted for warranty or goodwill are correctly invoiced and costed. Escalate exceptional cases to the Manufacturer where standard procedures prevent claim submission. Maintain accurate records of submissions, rejections, credits and customer contributions. Review manufacturer credit notes for accuracy before processing through Accounts. Allocate costs for disallowed claims and returned parts appropriately. Salary 30k Basic plus bonus If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Apr 03, 2026
Full time
Warranty Administrator - St Helens area Franchised Motor Dealership We are currently recruiting on behalf of our client, a well-established and highly respected automotive retailer, for an experienced Warranty Administrator to join their Aftersales team. This is an excellent opportunity for a detail-oriented and commercially aware individual to play a key role in ensuring the accurate and compliant administration of manufacturer warranty and goodwill claims, while supporting customer satisfaction and departmental profitability. The Role The successful candidate will be responsible for delivering a high standard of administrative and operational support within the warranty function. You will ensure that all manufacturer warranty and goodwill procedures are applied correctly, claims are submitted accurately and within required timeframes, and brand campaign requirements are consistently met. You will work closely with the Service Managers, Technicians, Service Advisors and Manufacturer representatives to ensure full compliance and smooth operational performance. Key Responsibilities Warranty and Goodwill Administration Submit accurate daily warranty and goodwill claims in line with manufacturer guidelines. Monitor daily and weekly warranty reports, identifying and resolving outstanding issues. Ensure all jobs submitted for warranty or goodwill are correctly invoiced and costed. Escalate exceptional cases to the Manufacturer where standard procedures prevent claim submission. Maintain accurate records of submissions, rejections, credits and customer contributions. Review manufacturer credit notes for accuracy before processing through Accounts. Allocate costs for disallowed claims and returned parts appropriately. Salary 30k Basic plus bonus If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Our client, a rapidly expanding and fast-paced organisation, is looking for a highly organised Operations Administrator to join their busy operations team. This is an exciting opportunity for an individual who enjoys working in a varied and fast-moving environment, thrives under pressure, and takes pride in providing exceptional customer service. The role offers the opportunity to support several areas of the business while collaborating with both technical and commercial teams in a friendly and supportive setting. Job Title: Operations Administrator Location: Wokingham Salary: 26,000 - 28,000 (depending on experience) Key Responsibilities: Managing and coordinating projects from the initial order through to completion and invoicing Communicating with customers, suppliers, and subcontractors to ensure seamless service delivery Offering daily administrative support to account managers, including raising internal requests, resolving queries, and managing bookings Assisting the engineering team by scheduling work, ordering parts, and ensuring all operational needs are met Tracking project progress and ensuring reports and results are delivered on time and within agreed KPIs Reviewing and approving purchase invoices, assisting with stock-related issues, and managing stock queries Contributing to operational efficiency by maintaining accurate records and updating systems to streamline processes Required Skills & Experience: Excellent organisational skills and a keen eye for detail Strong communicator with confidence in liaising with people at all levels Customer-focused with a friendly and professional approach Ability to manage multiple tasks and meet tight deadlines Logical thinker with strong problem-solving capabilities Comfortable working independently and as part of a team Flexible, self-motivated, and willing to go above and beyond to ensure tasks are complete Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 03, 2026
Full time
Our client, a rapidly expanding and fast-paced organisation, is looking for a highly organised Operations Administrator to join their busy operations team. This is an exciting opportunity for an individual who enjoys working in a varied and fast-moving environment, thrives under pressure, and takes pride in providing exceptional customer service. The role offers the opportunity to support several areas of the business while collaborating with both technical and commercial teams in a friendly and supportive setting. Job Title: Operations Administrator Location: Wokingham Salary: 26,000 - 28,000 (depending on experience) Key Responsibilities: Managing and coordinating projects from the initial order through to completion and invoicing Communicating with customers, suppliers, and subcontractors to ensure seamless service delivery Offering daily administrative support to account managers, including raising internal requests, resolving queries, and managing bookings Assisting the engineering team by scheduling work, ordering parts, and ensuring all operational needs are met Tracking project progress and ensuring reports and results are delivered on time and within agreed KPIs Reviewing and approving purchase invoices, assisting with stock-related issues, and managing stock queries Contributing to operational efficiency by maintaining accurate records and updating systems to streamline processes Required Skills & Experience: Excellent organisational skills and a keen eye for detail Strong communicator with confidence in liaising with people at all levels Customer-focused with a friendly and professional approach Ability to manage multiple tasks and meet tight deadlines Logical thinker with strong problem-solving capabilities Comfortable working independently and as part of a team Flexible, self-motivated, and willing to go above and beyond to ensure tasks are complete Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
