Commercial Account Handler

Job Title: Commercial Renewals Adviser

Location: Clevedon

Salary: £30,000-£40,000 DOE

Benefits: Standard company benefits + hybrid working (1 day working from home)

About the Company:

This regional insurance brokerage is part of a global group, combining strong financial backing with a local, service-driven culture. The branch is expanding due to increased client demand and internal promotions. It's a technically strong environment where efficient, high-volume commercial renewals are handled with care and precision.

Role Summary:

We're looking for a Commercial SME Renewals Adviser to manage a renewal book. You'll handle a renewals pipeline including buy-to-let and small commercial policies, ensuring excellent service and timely renewals. There's scope to support elements of cross-sell and client care, with clear progression paths for strong performers.

Key Responsibilities:

• Handle high-volume SME insurance renewals efficiently and accurately

• Provide excellent client service whilst maintaining strong technical standards

• Support cross-selling and retention opportunities where appropriate

• Maintain compliance with internal processes and regulatory requirements

• Collaborate with colleagues to ensure smooth workflow and information sharing

Requirements:

• Prior commercial insurance renewal experience

• Acturis experience preferred

• Strong organisational skills with the ability to handle volume work

• Excellent communication and client service focus

• A proactive, reliable approach with good attention to detail