Reception & Membership Administrator 30 days' annual leave plus bank holidays and Christmas office closure Defined Benefit Pension Scheme Equity recognises Unite as the staff group union Equity Equity is the UK trade union for professional performers and creative practitioners. Equity is respected as one of the most powerful entertainment unions in the world, and at the heart of the UK trade union movement. We are a growing union of around 50,000 members, proud of our strong organising and campaigning record. Our members are mostly freelance- with many working in greenfield and emerging areas in audio, videogames, dance and the light entertainment sectors. By contrast, most British TV, film and theatre are made on union agreements with minimum terms driving forward industry standards on everything from pay to dignity at work. The Union has a team of staff in offices across the UK who have a wealth of experience and expertise when it comes to advice and representation. They are able to deal with the issues raised by members working in all areas of the industry whether it be a major feature film, a theatre in education show, radio voice overs, a circus act or any other live or recorded work. The Role Equity is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements for the job. We're looking for a friendly, organised Reception & Membership Administrator to be the welcoming face and voice of our head office, Guild House. In this busy, people focused role, you'll provide a professional reception service, respond to phone and email enquiries, support visitors, manage meeting room bookings and help keep daily building operations running smoothly. Alongside reception duties, you'll also be a key part of the Membership Team, processing applications, updating records, handling member communications and maintaining accurate data. If you're calm under pressure, confident with IT, great with people and passionate about delivering excellent service, we'd love to hear from you. How to Apply For details on how to apply, visit:
Apr 03, 2026
Full time
Reception & Membership Administrator 30 days' annual leave plus bank holidays and Christmas office closure Defined Benefit Pension Scheme Equity recognises Unite as the staff group union Equity Equity is the UK trade union for professional performers and creative practitioners. Equity is respected as one of the most powerful entertainment unions in the world, and at the heart of the UK trade union movement. We are a growing union of around 50,000 members, proud of our strong organising and campaigning record. Our members are mostly freelance- with many working in greenfield and emerging areas in audio, videogames, dance and the light entertainment sectors. By contrast, most British TV, film and theatre are made on union agreements with minimum terms driving forward industry standards on everything from pay to dignity at work. The Union has a team of staff in offices across the UK who have a wealth of experience and expertise when it comes to advice and representation. They are able to deal with the issues raised by members working in all areas of the industry whether it be a major feature film, a theatre in education show, radio voice overs, a circus act or any other live or recorded work. The Role Equity is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements for the job. We're looking for a friendly, organised Reception & Membership Administrator to be the welcoming face and voice of our head office, Guild House. In this busy, people focused role, you'll provide a professional reception service, respond to phone and email enquiries, support visitors, manage meeting room bookings and help keep daily building operations running smoothly. Alongside reception duties, you'll also be a key part of the Membership Team, processing applications, updating records, handling member communications and maintaining accurate data. If you're calm under pressure, confident with IT, great with people and passionate about delivering excellent service, we'd love to hear from you. How to Apply For details on how to apply, visit:
Our client are a well established Heathrow freight forwarding agent who have an exciting new role available based out of their Slough Contract Logistics Centre for a Junior Customs Administrator. The successful candidate will have good comms/customer service ability, IT skills (Word/Excel) and excellent verbal/written English together with a 5 year steady employment/education record/clear DBS check. Reporting to and partnering with Customs Manager, you will support the customs department to ensure robust customer services is achieved in line with the strategic direction of the department Employment Terms: Position Title Junior Customs Administrator (Cross Border) Reports to Cross Border Manager Location: Slough Full Time / Part Time : Full Time Contract Type : Permanent Department: Contract Logistics Salary: £20-25k DOE Hours: 09h00am-5.30pm RESPONSIBILITIES - Working with the team to get shipments moving - Entering and sorting data in Excel ensuring that KPI's are visible - Preparing for customs entries - Bulk Upload of documents entries - Submitting export customs entries to customs using customs system - Submitting of import entries to customs system - Creation of T1's - Liaising and communicating with external and internal customers - Ensure all information is entered into the system and communicated to relevant personnel Experience/ Technical Abilities: Experience working with or in the logistics sector, desirable but not essential Excel knowledge, advance desirable but not essential as training will be provided Excellent communication in English (verbal and written) Personal Attributes: Effective communicator Accurate, independent and focused Achiever Problem solver Must be able to multitask Ability to work in a challenging and dynamic environment as a team player Confident
Apr 03, 2026
Full time
Our client are a well established Heathrow freight forwarding agent who have an exciting new role available based out of their Slough Contract Logistics Centre for a Junior Customs Administrator. The successful candidate will have good comms/customer service ability, IT skills (Word/Excel) and excellent verbal/written English together with a 5 year steady employment/education record/clear DBS check. Reporting to and partnering with Customs Manager, you will support the customs department to ensure robust customer services is achieved in line with the strategic direction of the department Employment Terms: Position Title Junior Customs Administrator (Cross Border) Reports to Cross Border Manager Location: Slough Full Time / Part Time : Full Time Contract Type : Permanent Department: Contract Logistics Salary: £20-25k DOE Hours: 09h00am-5.30pm RESPONSIBILITIES - Working with the team to get shipments moving - Entering and sorting data in Excel ensuring that KPI's are visible - Preparing for customs entries - Bulk Upload of documents entries - Submitting export customs entries to customs using customs system - Submitting of import entries to customs system - Creation of T1's - Liaising and communicating with external and internal customers - Ensure all information is entered into the system and communicated to relevant personnel Experience/ Technical Abilities: Experience working with or in the logistics sector, desirable but not essential Excel knowledge, advance desirable but not essential as training will be provided Excellent communication in English (verbal and written) Personal Attributes: Effective communicator Accurate, independent and focused Achiever Problem solver Must be able to multitask Ability to work in a challenging and dynamic environment as a team player Confident
Reporting to: Major Giving Lead - Trusts and Foundations Location of Work: Remote, with some requirements to travel to our London office Contract Type: Full-time, 35 hours per week, although 28 hours per week or compressed hours may be considered. The role may require occasional evening and weekend work. Contract Length: Permanent Salary: £37,500 BACKGROUND Magic Breakfast s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. JOB PURPOSE The Major Giving Manager Trusts and Foundations will sit within the newly formed Major Giving team, playing a pivotal role in driving new business and helping to deliver £3.36m of income across major giving in the financial year 2025/26. Reporting to the Major Giving Lead Trusts & Foundations, this role will lead on new business development within the trusts and foundations portfolio, with a strong focus on identifying, cultivating, and securing support from new funders. The postholder will be expected to proactively generate and pursue opportunities, using creativity, insight, and strong relationship-building skills to grow a robust pipeline of high-value prospects. This role will involve actively networking, attending events, initiating and developing relationships with prospective funders, and creating compelling, tailored proposals to secure significant new income. Alongside this primary focus on new business, the postholder will also contribute to the stewardship and growth of existing funders to maximise long-term value and impact. Working collaboratively across the wider Major Giving team, the role will support cross-portfolio opportunities and integrated cultivation strategies, and where appropriate, flex to support engagement with individual donors. The postholder will also work closely with the Business Development Lead in Scotland to ensure a coordinated and strategic approach to prospecting, relationship management, and pipeline development. The successful candidate will be a highly motivated and entrepreneurial fundraiser, with excellent writing and interpersonal skills, who thrives on building new relationships and securing income. They will join a dynamic and passionate team working to end child morning hunger and unlock opportunities for the next generation. KEY RESPONSIBILITIES New Business Lead the development and delivery of new business across the trusts and foundations portfolio, driving a significant contribution to the Major Giving target of £3.36m in 2025/26 and building a strong pipeline for future years. Proactively identify, research and pursue high-value funding opportunities, using insight, creativity, and sector knowledge to generate a strong and diverse prospect pipeline, and working collaboratively with the Major Giving team to share intelligence and avoid duplication. Take ownership of cultivating new prospects, initiating and developing relationships through networking, events, and direct engagement, and confidently progressing opportunities from early-stage prospecting through to secured income. Prepare, develop and submit compelling, high-quality proposals and budgets tailored to funder priorities, with a strong focus on securing larger, multi-year and strategic funding opportunities (£50,000+). Design and implement proactive and strategic cultivation pathways for new funders, including multi-touch engagement plans and partnership approaches with colleagues to strengthen relationships and maximise conversion. Work cross-organisationally to identify, shape and develop fundable projects, proactively aligning organisational priorities with funder interests to unlock new income opportunities. Contribute to the development of compelling cases for support and propositions, using insights from the trusts and foundations landscape to inform and strengthen wider major giving and philanthropic strategies. Work closely with the Business Development Lead in Scotland to proactively coordinate and drive approaches to trusts and foundations based in Scotland, aligning on prospecting, relationship development, proposal activity and pipeline growth. Act as a key driver of new business momentum across the wider Major Giving team, flexing to support pipeline development, cultivation and conversion activity across portfolios, including with individual major donors where required. Account management Successfully manage relationships within your own portfolio of trusts and foundations, ensuring timely reporting and effective communication. Champion the interests of major giving and trusts and foundations across the organisation, ensuring grant conditions are met and project outcomes are achieved. Support the team to deliver strategic, multi-year partnerships and steward key funders. Adopt a relationship management approach that integrates with the wider Major Giving team s stewardship framework creating holistic experiences for funders who support across multiple income streams. Flex to provide stewardship support across major giving, where necessary working to develop relationships and high quality stewardship with individual donors and family foundations. Collaborate with the Business Development Lead in Scotland to ensure consistent and high-quality stewardship for Scottish-based funders, sharing insight and best practice. Cross-Team Collaboration Support our department approach to one-team by acting as a bridge between Trusts, Corporate and Major Donor functions, ensuring shared insight, coordination of funder approaches, and alignment of messaging and impact reporting. Work with Philanthropy and Corporate Partnerships colleagues to identify overlapping funder networks and co-create engagement opportunities (e.g., joint briefings, events, or site visits). Collaborate proactively with the Business Development Lead in Scotland to ensure that opportunities, reporting, and engagement in Scotland align with national fundraising priorities. Contribute to the Major Giving team s collective cultivation and stewardship calendar, ensuring trust and foundation supporters are part of key strategic engagement moments. Management and Leadership Support the development of junior members within the Major Giving team (e.g., Major Giving Administrator), providing guidance and feedback to maintain a high standard of proposals and stewardship materials. Work with the Major Giving Leads and the Head of Major Giving to support the forecasting of income from current and potential donors. Deputise for the Major Giving Lead Trust and Foundations where necessary. Work closely with the finance team to ensure accurate restrictions, financial reporting processes, and project budget management. Take an active role in helping to set, deliver, and evaluate progress against the Major Giving team strategy and goals, especially those relating to Trusts & Foundations. General Responsibilities Maintain accurate financial, performance and account management records via Salesforce. Represent the organisation at relevant forums, events and seminars. Help ensure continuous improvement of team processes and ways of working. Ensure all activity is compliant with fundraising legislation, GDPR, and child safeguarding requirements. Support the wider fundraising department with cross-team initiatives, joint donor communications and shared learning. Occasional work outside of regular office hours and travel within the UK. PERSON SPECIFICATION Knowledge and Experience Proven experience of securing significant new funding from trusts and foundations (ideally £50,000+), with a strong track record in new business development, or relevant transferable experience. Demonstrable success in identifying, cultivating and converting new prospects into long-term funding relationships. Experience of building and managing a robust prospect pipeline, from initial research through to secured income. Experience of working with databases (Salesforce experience desirable) to support pipeline development, tracking and income generation. Strong track record of developing and initiating relationships with new funders, including through networking and external engagement. Understanding of how trusts and foundations fundraising contributes to wider major giving strategy, particularly in generating new income and supporting cross-team opportunities. . click apply for full job details
Apr 03, 2026
Full time
Reporting to: Major Giving Lead - Trusts and Foundations Location of Work: Remote, with some requirements to travel to our London office Contract Type: Full-time, 35 hours per week, although 28 hours per week or compressed hours may be considered. The role may require occasional evening and weekend work. Contract Length: Permanent Salary: £37,500 BACKGROUND Magic Breakfast s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. JOB PURPOSE The Major Giving Manager Trusts and Foundations will sit within the newly formed Major Giving team, playing a pivotal role in driving new business and helping to deliver £3.36m of income across major giving in the financial year 2025/26. Reporting to the Major Giving Lead Trusts & Foundations, this role will lead on new business development within the trusts and foundations portfolio, with a strong focus on identifying, cultivating, and securing support from new funders. The postholder will be expected to proactively generate and pursue opportunities, using creativity, insight, and strong relationship-building skills to grow a robust pipeline of high-value prospects. This role will involve actively networking, attending events, initiating and developing relationships with prospective funders, and creating compelling, tailored proposals to secure significant new income. Alongside this primary focus on new business, the postholder will also contribute to the stewardship and growth of existing funders to maximise long-term value and impact. Working collaboratively across the wider Major Giving team, the role will support cross-portfolio opportunities and integrated cultivation strategies, and where appropriate, flex to support engagement with individual donors. The postholder will also work closely with the Business Development Lead in Scotland to ensure a coordinated and strategic approach to prospecting, relationship management, and pipeline development. The successful candidate will be a highly motivated and entrepreneurial fundraiser, with excellent writing and interpersonal skills, who thrives on building new relationships and securing income. They will join a dynamic and passionate team working to end child morning hunger and unlock opportunities for the next generation. KEY RESPONSIBILITIES New Business Lead the development and delivery of new business across the trusts and foundations portfolio, driving a significant contribution to the Major Giving target of £3.36m in 2025/26 and building a strong pipeline for future years. Proactively identify, research and pursue high-value funding opportunities, using insight, creativity, and sector knowledge to generate a strong and diverse prospect pipeline, and working collaboratively with the Major Giving team to share intelligence and avoid duplication. Take ownership of cultivating new prospects, initiating and developing relationships through networking, events, and direct engagement, and confidently progressing opportunities from early-stage prospecting through to secured income. Prepare, develop and submit compelling, high-quality proposals and budgets tailored to funder priorities, with a strong focus on securing larger, multi-year and strategic funding opportunities (£50,000+). Design and implement proactive and strategic cultivation pathways for new funders, including multi-touch engagement plans and partnership approaches with colleagues to strengthen relationships and maximise conversion. Work cross-organisationally to identify, shape and develop fundable projects, proactively aligning organisational priorities with funder interests to unlock new income opportunities. Contribute to the development of compelling cases for support and propositions, using insights from the trusts and foundations landscape to inform and strengthen wider major giving and philanthropic strategies. Work closely with the Business Development Lead in Scotland to proactively coordinate and drive approaches to trusts and foundations based in Scotland, aligning on prospecting, relationship development, proposal activity and pipeline growth. Act as a key driver of new business momentum across the wider Major Giving team, flexing to support pipeline development, cultivation and conversion activity across portfolios, including with individual major donors where required. Account management Successfully manage relationships within your own portfolio of trusts and foundations, ensuring timely reporting and effective communication. Champion the interests of major giving and trusts and foundations across the organisation, ensuring grant conditions are met and project outcomes are achieved. Support the team to deliver strategic, multi-year partnerships and steward key funders. Adopt a relationship management approach that integrates with the wider Major Giving team s stewardship framework creating holistic experiences for funders who support across multiple income streams. Flex to provide stewardship support across major giving, where necessary working to develop relationships and high quality stewardship with individual donors and family foundations. Collaborate with the Business Development Lead in Scotland to ensure consistent and high-quality stewardship for Scottish-based funders, sharing insight and best practice. Cross-Team Collaboration Support our department approach to one-team by acting as a bridge between Trusts, Corporate and Major Donor functions, ensuring shared insight, coordination of funder approaches, and alignment of messaging and impact reporting. Work with Philanthropy and Corporate Partnerships colleagues to identify overlapping funder networks and co-create engagement opportunities (e.g., joint briefings, events, or site visits). Collaborate proactively with the Business Development Lead in Scotland to ensure that opportunities, reporting, and engagement in Scotland align with national fundraising priorities. Contribute to the Major Giving team s collective cultivation and stewardship calendar, ensuring trust and foundation supporters are part of key strategic engagement moments. Management and Leadership Support the development of junior members within the Major Giving team (e.g., Major Giving Administrator), providing guidance and feedback to maintain a high standard of proposals and stewardship materials. Work with the Major Giving Leads and the Head of Major Giving to support the forecasting of income from current and potential donors. Deputise for the Major Giving Lead Trust and Foundations where necessary. Work closely with the finance team to ensure accurate restrictions, financial reporting processes, and project budget management. Take an active role in helping to set, deliver, and evaluate progress against the Major Giving team strategy and goals, especially those relating to Trusts & Foundations. General Responsibilities Maintain accurate financial, performance and account management records via Salesforce. Represent the organisation at relevant forums, events and seminars. Help ensure continuous improvement of team processes and ways of working. Ensure all activity is compliant with fundraising legislation, GDPR, and child safeguarding requirements. Support the wider fundraising department with cross-team initiatives, joint donor communications and shared learning. Occasional work outside of regular office hours and travel within the UK. PERSON SPECIFICATION Knowledge and Experience Proven experience of securing significant new funding from trusts and foundations (ideally £50,000+), with a strong track record in new business development, or relevant transferable experience. Demonstrable success in identifying, cultivating and converting new prospects into long-term funding relationships. Experience of building and managing a robust prospect pipeline, from initial research through to secured income. Experience of working with databases (Salesforce experience desirable) to support pipeline development, tracking and income generation. Strong track record of developing and initiating relationships with new funders, including through networking and external engagement. Understanding of how trusts and foundations fundraising contributes to wider major giving strategy, particularly in generating new income and supporting cross-team opportunities. . click apply for full job details
Logistics and Customer Service Coordinator Birmingham Business Park, B37 Mon - Fri, 9am - 5pm Overview: Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for a Customer Service Co-Ordinator / Sales Order Process Administrator to process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved. Duties will involve: Create and update orders and delivery requests in accordance with the Company s procedures Develop and maintain good and effective working relationships between customers, suppliers and sales staff Support the sales teams in their objectives Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff Check customer and manufacturer acknowledgements Monitor customer credit status in conjunction with Head Office and ensure that company Credit Control procedures are always adhered to Work with colleagues to achieve team objective and KPI targets General office duties such as visitor reception, admin and filing Essential Experience: Well-developed telephone call handling skills Have excellent written and oral communication skills Must be able to communicate effectively and be polite and assertive when required Experience of processing information using systems - ie Sales Orders, Purchase Orders, POD's etc Ability to work calmly under pressure and make correct decisions Ability to listen and be patient when required Able to work accurately and quickly Must show evidence of being organised and responding promptly Evidence of building relationships with customers or suppliers Have relevant experience of customer service support and administration Good IT Skills - Outlook, Word, Excel and general Windows environment Must reside within a commutable distance form the office Desirable Experience: Knowledge of managing orders within customer credit limits Experience of dealing with invoice queries Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful. Key search terms: Customer Account Manager, Aftersales Coordinator, Sales Support, Sales Administrator, customer service admin, order processing, sales order, purchasing orders, logisitcs, quotes, call offs, suppliers, distribution, transport clerk
Apr 03, 2026
Full time
Logistics and Customer Service Coordinator Birmingham Business Park, B37 Mon - Fri, 9am - 5pm Overview: Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for a Customer Service Co-Ordinator / Sales Order Process Administrator to process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved. Duties will involve: Create and update orders and delivery requests in accordance with the Company s procedures Develop and maintain good and effective working relationships between customers, suppliers and sales staff Support the sales teams in their objectives Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff Check customer and manufacturer acknowledgements Monitor customer credit status in conjunction with Head Office and ensure that company Credit Control procedures are always adhered to Work with colleagues to achieve team objective and KPI targets General office duties such as visitor reception, admin and filing Essential Experience: Well-developed telephone call handling skills Have excellent written and oral communication skills Must be able to communicate effectively and be polite and assertive when required Experience of processing information using systems - ie Sales Orders, Purchase Orders, POD's etc Ability to work calmly under pressure and make correct decisions Ability to listen and be patient when required Able to work accurately and quickly Must show evidence of being organised and responding promptly Evidence of building relationships with customers or suppliers Have relevant experience of customer service support and administration Good IT Skills - Outlook, Word, Excel and general Windows environment Must reside within a commutable distance form the office Desirable Experience: Knowledge of managing orders within customer credit limits Experience of dealing with invoice queries Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful. Key search terms: Customer Account Manager, Aftersales Coordinator, Sales Support, Sales Administrator, customer service admin, order processing, sales order, purchasing orders, logisitcs, quotes, call offs, suppliers, distribution, transport clerk
About The Role Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time. You'll work closely with our central routing team and provide continual support to the Self-Employed Drivers dealing with any issues that might arise. You'll also ensure that we remain legally compliant within Transport Legislation and working time directives. Salary: £28,255.50 per annum Hours: 4 on 4 off Shift Pattern working 8:00am-8:00pm Job Type: Full time and permanent contract Location: Unit 200, Fleming Way, Crawley, West Sussex, RH10 9DF Here's What You Can Expect To Be Doing Act as the first point of contact for all Driver queries throughout the day Ensure that all deliveries remain on schedule and support with resolving any issues Record any vehicle defects and ensure that no vehicles classed as 'off-the-road' are being used Ensure all vehicles are loaded efficiently, within legal and safety guidelines Allocate routes to our drivers for the following day Update daily reports for the Depot and log any issues Complete licence checks for new Self-Employed Drivers Order Depot supplies when required Issue and report any lost or stolen fuel cards Raising purchase order's when required Accurate recording of depot time sheets for all employees Support with performance on agreed KPI's A Few Things About You An understanding of transport legislation and logistics operation Able to remain calm and focused under pressure Able to solve problems independently and with confidence Able to communicate effectively especially via email and phone PC literate including Microsoft packages with Excel at intermediate or advanced level A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our Benefits 24 days holiday At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page.
Apr 03, 2026
Full time
About The Role Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time. You'll work closely with our central routing team and provide continual support to the Self-Employed Drivers dealing with any issues that might arise. You'll also ensure that we remain legally compliant within Transport Legislation and working time directives. Salary: £28,255.50 per annum Hours: 4 on 4 off Shift Pattern working 8:00am-8:00pm Job Type: Full time and permanent contract Location: Unit 200, Fleming Way, Crawley, West Sussex, RH10 9DF Here's What You Can Expect To Be Doing Act as the first point of contact for all Driver queries throughout the day Ensure that all deliveries remain on schedule and support with resolving any issues Record any vehicle defects and ensure that no vehicles classed as 'off-the-road' are being used Ensure all vehicles are loaded efficiently, within legal and safety guidelines Allocate routes to our drivers for the following day Update daily reports for the Depot and log any issues Complete licence checks for new Self-Employed Drivers Order Depot supplies when required Issue and report any lost or stolen fuel cards Raising purchase order's when required Accurate recording of depot time sheets for all employees Support with performance on agreed KPI's A Few Things About You An understanding of transport legislation and logistics operation Able to remain calm and focused under pressure Able to solve problems independently and with confidence Able to communicate effectively especially via email and phone PC literate including Microsoft packages with Excel at intermediate or advanced level A Bit About Us We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we're more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU. Our Benefits 24 days holiday At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page.
Supply Chain Coordinator Procurement and logistics team Salary: up to £30,000 P/A Chandlers Ford ( Moving to Nursling Spring 2026 ) Full Time Permanent Monday to Friday Do you have a high level of attention to detail? Do you have strong written communication skills? Attega Group is currently partnering exclusively with our client in recruiting a Supply Chain Coordinator to join the team. The main purpose of this role is to be responsible for the timely and accurate processing of all sales orders from receipt of order through to despatch, you will also be responsible for working with the sales team and the warehouse staff to ensure satisfactory and timely fulfillment of each and every order. In return, our client is offering a salary of up to £30,000 P/A , depending on experience, plus 25 days holiday, free parking, staff events including a Christmas party, pension and progression opportunities. This is a full-time, permanent role. The hours of work will be Monday Thursday 08 00 & Friday 08 30. Reporting to the Hiring Manager, your responsibilities will include: Review orders as they arrive to ensure understanding Raise any issues or concerns with management Process orders using the sage software and communicate urgent or specials to the warehouse team Ensure the warehouse team run the designated order detail report morning and afternoon Liaison with the accounts team to ensure all orders received have had the appropriate checks carried out to ensure invoicing can be carried out correctly and on time. Liaise with the operations team to ensure items not in stock are ordered from our sub suppliers The ideal candidate: Excellent communication skills Ideally experience with Sage Computer literate An excellent telephone manner A team work approach For more information on our Sales Administrator role, please contact Sean Badgery in the Attega Group offices today!
Apr 03, 2026
Full time
Supply Chain Coordinator Procurement and logistics team Salary: up to £30,000 P/A Chandlers Ford ( Moving to Nursling Spring 2026 ) Full Time Permanent Monday to Friday Do you have a high level of attention to detail? Do you have strong written communication skills? Attega Group is currently partnering exclusively with our client in recruiting a Supply Chain Coordinator to join the team. The main purpose of this role is to be responsible for the timely and accurate processing of all sales orders from receipt of order through to despatch, you will also be responsible for working with the sales team and the warehouse staff to ensure satisfactory and timely fulfillment of each and every order. In return, our client is offering a salary of up to £30,000 P/A , depending on experience, plus 25 days holiday, free parking, staff events including a Christmas party, pension and progression opportunities. This is a full-time, permanent role. The hours of work will be Monday Thursday 08 00 & Friday 08 30. Reporting to the Hiring Manager, your responsibilities will include: Review orders as they arrive to ensure understanding Raise any issues or concerns with management Process orders using the sage software and communicate urgent or specials to the warehouse team Ensure the warehouse team run the designated order detail report morning and afternoon Liaison with the accounts team to ensure all orders received have had the appropriate checks carried out to ensure invoicing can be carried out correctly and on time. Liaise with the operations team to ensure items not in stock are ordered from our sub suppliers The ideal candidate: Excellent communication skills Ideally experience with Sage Computer literate An excellent telephone manner A team work approach For more information on our Sales Administrator role, please contact Sean Badgery in the Attega Group offices today!
Job Tittle: Customer Service Administrator Location: Liverpool L3 Hourly Rate: 13.12 Job Type: Temp , 3 months initially Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator. You will be responsible for responding to emails queries made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Administrator: Responding to emails made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to determine the root cause. Type and administer correspondence to clients / investors meeting deadlines. Ensure quality and accuracy in all correspondence with customers and investors. General Requirements of Customer Service Administrator: Customer service experience can include any complaint handling, inbound processing and/or banking roles. Strong independent and team worker. Previous experience resolving complaints If you are interested in the Customer Service Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview!
Apr 03, 2026
Contractor
Job Tittle: Customer Service Administrator Location: Liverpool L3 Hourly Rate: 13.12 Job Type: Temp , 3 months initially Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator. You will be responsible for responding to emails queries made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Administrator: Responding to emails made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to determine the root cause. Type and administer correspondence to clients / investors meeting deadlines. Ensure quality and accuracy in all correspondence with customers and investors. General Requirements of Customer Service Administrator: Customer service experience can include any complaint handling, inbound processing and/or banking roles. Strong independent and team worker. Previous experience resolving complaints If you are interested in the Customer Service Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview!
Office Administrator - Banbury - 27,000 Purpose of the role: Due to company growth, we are looking for an organised, proactive and friendly office support administrator to join a small team. This is an excellent opportunity for someone who enjoys a varied administrative role and thrives in a busy office environment. You'll play a key part in keeping our operations running smoothly by providing essential administrative and customer support. Based onsite the role is full time and permanent. You will be joining a growing family business who have been established for over 25 years - We pride ourselves on excellent customer service and providing a premium product within the manufacturing industry Key Responsibilities for the Office Administrator: Dealing with incoming calls & emails Quoting and processing orders Providing excellent customer service Communicating with Customers and suppliers to ensure a high level of service is provided Supporting the wider team with daily office operations Any other administration Key Skills Required for the Office Administrator: Have administration experience working in an office-based environment Excellent IT skills including MS Office Have strong communication skills through both verbal and written methods Have the ability to work independently but also as part of a team Organised approach to work, able to work on multiple tasks at the same time High levels of accuracy and attention to detail Adaptable in a changing environment Be organised and methodical when it comes to managing workload Previous experience in the kitchen furniture industry (preferred) What's in it for you? Monday to Friday 9.00 am to 5.00 pm with 30 mins for lunch Office based A salary of 27,000 Holidays + bank holidays Working for a highly successful growing family business Training, development and progression Team members include 2 friendly office dogs Recruitment Process This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process. All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
Apr 03, 2026
Full time
Office Administrator - Banbury - 27,000 Purpose of the role: Due to company growth, we are looking for an organised, proactive and friendly office support administrator to join a small team. This is an excellent opportunity for someone who enjoys a varied administrative role and thrives in a busy office environment. You'll play a key part in keeping our operations running smoothly by providing essential administrative and customer support. Based onsite the role is full time and permanent. You will be joining a growing family business who have been established for over 25 years - We pride ourselves on excellent customer service and providing a premium product within the manufacturing industry Key Responsibilities for the Office Administrator: Dealing with incoming calls & emails Quoting and processing orders Providing excellent customer service Communicating with Customers and suppliers to ensure a high level of service is provided Supporting the wider team with daily office operations Any other administration Key Skills Required for the Office Administrator: Have administration experience working in an office-based environment Excellent IT skills including MS Office Have strong communication skills through both verbal and written methods Have the ability to work independently but also as part of a team Organised approach to work, able to work on multiple tasks at the same time High levels of accuracy and attention to detail Adaptable in a changing environment Be organised and methodical when it comes to managing workload Previous experience in the kitchen furniture industry (preferred) What's in it for you? Monday to Friday 9.00 am to 5.00 pm with 30 mins for lunch Office based A salary of 27,000 Holidays + bank holidays Working for a highly successful growing family business Training, development and progression Team members include 2 friendly office dogs Recruitment Process This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process. All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
Your new company It is a global solutions provider with sites across the UK and Ireland. They have appointed Hays to recruit an HR Administrator to join their team. Working hours are 8am to 5pm Monday to Thursday and 8am to 2.30pm on Friday. This is an office-based role with weekly pay and an immediate start is available. Your new role As HR Administrator, you will play a key role in supporting the HR team, providing assistance across all areas of HR within a fast-paced environment. As HR Administrator, your key responsibilities will include providing administrative support to the HR team. Maintaining and updating employee records, ensuring accuracy and compliance. Assisting with the onboarding and offboarding of employees. Providing support in relation to recruitment activities. Preparing HR reports and maintaining data within HR systems. You will be a point of contact for employee enquiries providing professional and timely responses. What you'll need to succeed As HR Administrator, you will have previous experience in an administrative or HR support role. Strong organisational skills and attention to detail. Good IT skills, including the use of Microsoft suite. The ability to handle confidential information with discretion. Strong communication skills, both written and verbal, with the ability to work in a fast-paced, team-oriented environment. What you'll get in return An opportunity to gain valuable experience within a well-established business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 03, 2026
Full time
Your new company It is a global solutions provider with sites across the UK and Ireland. They have appointed Hays to recruit an HR Administrator to join their team. Working hours are 8am to 5pm Monday to Thursday and 8am to 2.30pm on Friday. This is an office-based role with weekly pay and an immediate start is available. Your new role As HR Administrator, you will play a key role in supporting the HR team, providing assistance across all areas of HR within a fast-paced environment. As HR Administrator, your key responsibilities will include providing administrative support to the HR team. Maintaining and updating employee records, ensuring accuracy and compliance. Assisting with the onboarding and offboarding of employees. Providing support in relation to recruitment activities. Preparing HR reports and maintaining data within HR systems. You will be a point of contact for employee enquiries providing professional and timely responses. What you'll need to succeed As HR Administrator, you will have previous experience in an administrative or HR support role. Strong organisational skills and attention to detail. Good IT skills, including the use of Microsoft suite. The ability to handle confidential information with discretion. Strong communication skills, both written and verbal, with the ability to work in a fast-paced, team-oriented environment. What you'll get in return An opportunity to gain valuable experience within a well-established business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Administrator Overview We are seeking a highly organised and customer-focused Senior Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast-paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer-focused with a proactive approach Strong problem-solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 03, 2026
Full time
Senior Administrator Overview We are seeking a highly organised and customer-focused Senior Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast-paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer-focused with a proactive approach Strong problem-solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Administrator / Coordinator Reigate 32,000- 35,000 (depending on experience) Working pattern - Thursday to Monday (including weekends) 8:30am - 5:00pm About the Role We are working with a fast-paced and growing repair solutions company seeking a highly organised and proactive Office Administrator / Coordinator. This is a varied, hands-on role where you'll be at the heart of daily operations, ensuring everything runs smoothly and efficiently. The role involves working a week Thursday to Monday, which is not standard. Key Responsibilities Handling incoming emergency calls from clients in a professional and calm manner Scheduling repairs and coordinating with technicians Organising travel, including flights, for the repair team Liaising with the warehouse team to arrange equipment preparation and dispatch Uploading and managing equipment lists on internal systems Processing costs and supporting general administrative tasks Providing day-to-day support to the wider team About You Strong administrative background with excellent organisational skills Confident using IT systems and managing data accurately Calm under pressure, with the ability to prioritise in a fast-moving environment A team player with a positive, can-do attitude Eager to learn and develop within a growing business Comfortable working in the office, including weekends Happy to work Thursday to Monday ( off Tuesday and Wednesday) What's on Offer Competitive salary package A supportive and collaborative team environment Opportunity to gain exposure to a wide range of business operations A dynamic role where no two days are the same If you're looking for a varied role where you can make a real impact and grow your skills, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 03, 2026
Full time
Office Administrator / Coordinator Reigate 32,000- 35,000 (depending on experience) Working pattern - Thursday to Monday (including weekends) 8:30am - 5:00pm About the Role We are working with a fast-paced and growing repair solutions company seeking a highly organised and proactive Office Administrator / Coordinator. This is a varied, hands-on role where you'll be at the heart of daily operations, ensuring everything runs smoothly and efficiently. The role involves working a week Thursday to Monday, which is not standard. Key Responsibilities Handling incoming emergency calls from clients in a professional and calm manner Scheduling repairs and coordinating with technicians Organising travel, including flights, for the repair team Liaising with the warehouse team to arrange equipment preparation and dispatch Uploading and managing equipment lists on internal systems Processing costs and supporting general administrative tasks Providing day-to-day support to the wider team About You Strong administrative background with excellent organisational skills Confident using IT systems and managing data accurately Calm under pressure, with the ability to prioritise in a fast-moving environment A team player with a positive, can-do attitude Eager to learn and develop within a growing business Comfortable working in the office, including weekends Happy to work Thursday to Monday ( off Tuesday and Wednesday) What's on Offer Competitive salary package A supportive and collaborative team environment Opportunity to gain exposure to a wide range of business operations A dynamic role where no two days are the same If you're looking for a varied role where you can make a real impact and grow your skills, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Mobile Senior Administrator Based at our homes in Christchurch, New Milton, Lymington, Brockenhurst and Winchester. From £13.79 per hour to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles click apply for full job details
Apr 03, 2026
Full time
Mobile Senior Administrator Based at our homes in Christchurch, New Milton, Lymington, Brockenhurst and Winchester. From £13.79 per hour to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles click apply for full job details
Mobile Senior Administrator Based at our homes in Christchurch, New Milton, Lymington, Brockenhurst and Winchester. From £13.79 per hour to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles click apply for full job details
Apr 03, 2026
Full time
Mobile Senior Administrator Based at our homes in Christchurch, New Milton, Lymington, Brockenhurst and Winchester. From £13.79 per hour to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles click apply for full job details
Closing date: 09-04-2026 Repatriation Administrator - Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote We're looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters In this role, we'll look to you to be there for our clients when they need our help, support and advice. You'll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it'll be up to you to understand their needs and help them plan the repatriation of a loved one. What you'll do • Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget • Work with the wider team to make sure our client needs, service levels, and important metrics are met • Support various administrative aspects of a repatriation arrangement • Work with our funeral home network to support clients in accessing the advice and help they need • Carry-out general administrative tasks (e.g. completing client forms, updating records, and managing costs) • Assist clients by providing up to date information and assisting with any issues as required • Support business development plans and liaise with third parties What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • A passion for delivering excellent customer service • Good relationship-building skills, and the ability to communicate with empathy and sensitivity • Strong problem-solving skills and attention to detail • The ability to work flexibly to support clients when they need us most • Good IT skills (e.g. Microsoft Office and telephone systems) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Apr 03, 2026
Full time
Closing date: 09-04-2026 Repatriation Administrator - Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote We're looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters In this role, we'll look to you to be there for our clients when they need our help, support and advice. You'll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it'll be up to you to understand their needs and help them plan the repatriation of a loved one. What you'll do • Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget • Work with the wider team to make sure our client needs, service levels, and important metrics are met • Support various administrative aspects of a repatriation arrangement • Work with our funeral home network to support clients in accessing the advice and help they need • Carry-out general administrative tasks (e.g. completing client forms, updating records, and managing costs) • Assist clients by providing up to date information and assisting with any issues as required • Support business development plans and liaise with third parties What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • A passion for delivering excellent customer service • Good relationship-building skills, and the ability to communicate with empathy and sensitivity • Strong problem-solving skills and attention to detail • The ability to work flexibly to support clients when they need us most • Good IT skills (e.g. Microsoft Office and telephone systems) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Location: Dorset Hub, based in Poole Salary: Grade 1.2 - £26,227 per annum pro rata Permanent Contract Part time 21 hours per week working pattern to be agreed with successful candidate Closing date: Thursday 16th April 2026 at 11.30 pm We re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency. About the role You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the About you section of the job description, of no more than 350 words per point Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses. We prioritise diversity and have an inclusive and open mindset. CVs without supporting statements will not be considered. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 03, 2026
Full time
Location: Dorset Hub, based in Poole Salary: Grade 1.2 - £26,227 per annum pro rata Permanent Contract Part time 21 hours per week working pattern to be agreed with successful candidate Closing date: Thursday 16th April 2026 at 11.30 pm We re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency. About the role You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the About you section of the job description, of no more than 350 words per point Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses. We prioritise diversity and have an inclusive and open mindset. CVs without supporting statements will not be considered. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Administrator required for Child Protection services Your new company Hays is working in partnership with Solihull Council to recruit an experienced Minute Taker / Administrator to support Child Protection Conferences within Children's Services. This is a vital role where you will help ensure effective safeguarding practice through accurate, timely and professional documentation. Your new role You will attend multi agency Child Protection Conferences and produce high quality summaries and minutes. As meetings are not recorded, you must be confident capturing information in real time with exceptional focus and attention to detail. Main responsibilities: - Taking comprehensive, accurate minutes at Child Protection Conferences- Producing conference summaries within 24 hours - Completing full minutes within the 20 day turnaround - Working closely with the Conference Chair to verify actions and decisions - Setting up and preparing Child Protection meetings - Occasional assistance with CLA distribution - Uploading records and minutes to the LCS system - Handling general administrative duties using the Council provided laptop and phone This role involves hybrid working: typically 2 days in the office depending on conference schedules. You must be in the office when attending conferences, with flexibility to work from home afterwards. The first 2 weeks will be office based for shadowing and training. What you'll need to succeed - Strong minute taking experience (CP or safeguarding settings desirable)- Ability to focus, listen and summarise complex discussions accurately - Excellent written communication skills - Good IT skills; familiarity with LCS is a bonus - Ability to travel locally when required (driving licence not essential) What you'll get in return - Competitive hourly rate with potential uplift based on experience- Flexible working pattern - Supportive team environment - A meaningful role supporting vulnerable children and families within Solihull Council What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 03, 2026
Seasonal
Administrator required for Child Protection services Your new company Hays is working in partnership with Solihull Council to recruit an experienced Minute Taker / Administrator to support Child Protection Conferences within Children's Services. This is a vital role where you will help ensure effective safeguarding practice through accurate, timely and professional documentation. Your new role You will attend multi agency Child Protection Conferences and produce high quality summaries and minutes. As meetings are not recorded, you must be confident capturing information in real time with exceptional focus and attention to detail. Main responsibilities: - Taking comprehensive, accurate minutes at Child Protection Conferences- Producing conference summaries within 24 hours - Completing full minutes within the 20 day turnaround - Working closely with the Conference Chair to verify actions and decisions - Setting up and preparing Child Protection meetings - Occasional assistance with CLA distribution - Uploading records and minutes to the LCS system - Handling general administrative duties using the Council provided laptop and phone This role involves hybrid working: typically 2 days in the office depending on conference schedules. You must be in the office when attending conferences, with flexibility to work from home afterwards. The first 2 weeks will be office based for shadowing and training. What you'll need to succeed - Strong minute taking experience (CP or safeguarding settings desirable)- Ability to focus, listen and summarise complex discussions accurately - Excellent written communication skills - Good IT skills; familiarity with LCS is a bonus - Ability to travel locally when required (driving licence not essential) What you'll get in return - Competitive hourly rate with potential uplift based on experience- Flexible working pattern - Supportive team environment - A meaningful role supporting vulnerable children and families within Solihull Council What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Payroll & Benefits Administrator, Permanent, Basingstoke, Full Time, Hybrid Working Payroll & Benefits Administrator Basingstoke (Hybrid - approx. 50% remote once trained) Permanent, Full Time Are you an organised and detail driven Payroll & Benefits professional looking for your next opportunity? Our client is seeking an enthusiastic and proactive Payroll & Benefits Administrator to join their established HR function. This role is ideal for someone with strong payroll/benefits experience, excellent attention to detail, and a passion for improving processes. Working within the Reward & Benefits Team, you'll play a key part in delivering efficient payroll and benefits operations and act as the super user for their reward and benefits system. You'll support payroll, benefits, pensions, reporting, and key HR annual cycles. This role offers a hybrid working model, allowing you to work from home (or elsewhere in the UK) around 50% of the time, with flexible working options also available. Key Responsibilities Manage the administration of the monthly UK payroll cycle, collaborating with the Payroll & Benefits Specialist on preparation, processing, submission, and reconciliation. Serve as the Reward & Benefits Information Systems super user-overseeing data accuracy, reporting, and document management. Support annual HR activities including salary and bonus reviews, benefits renewals, and Gender & Ethnicity Pay Gap reporting. Assist with payroll and benefits administration for international locations. Handle the Payroll & Benefits mailbox, resolving or escalating employee queries. Manage purchase orders and invoice processing, ensuring alignment with budget and providing accurate data to Finance. Maintain and update benefits documentation, policies, and processes. About You Experience in payroll and/or benefits administration, with strong HRIS system skills. Advanced MS Excel skills with strong analytical and data manipulation capability. Exceptional accuracy and attention to detail. A continuous improvement mindset and proactive approach. Highly organised with the ability to work to tight deadlines. Professional, approachable, and an excellent communicator. Strong team player who can also work independently. Able to handle sensitive information with complete confidentiality. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 03, 2026
Full time
Payroll & Benefits Administrator, Permanent, Basingstoke, Full Time, Hybrid Working Payroll & Benefits Administrator Basingstoke (Hybrid - approx. 50% remote once trained) Permanent, Full Time Are you an organised and detail driven Payroll & Benefits professional looking for your next opportunity? Our client is seeking an enthusiastic and proactive Payroll & Benefits Administrator to join their established HR function. This role is ideal for someone with strong payroll/benefits experience, excellent attention to detail, and a passion for improving processes. Working within the Reward & Benefits Team, you'll play a key part in delivering efficient payroll and benefits operations and act as the super user for their reward and benefits system. You'll support payroll, benefits, pensions, reporting, and key HR annual cycles. This role offers a hybrid working model, allowing you to work from home (or elsewhere in the UK) around 50% of the time, with flexible working options also available. Key Responsibilities Manage the administration of the monthly UK payroll cycle, collaborating with the Payroll & Benefits Specialist on preparation, processing, submission, and reconciliation. Serve as the Reward & Benefits Information Systems super user-overseeing data accuracy, reporting, and document management. Support annual HR activities including salary and bonus reviews, benefits renewals, and Gender & Ethnicity Pay Gap reporting. Assist with payroll and benefits administration for international locations. Handle the Payroll & Benefits mailbox, resolving or escalating employee queries. Manage purchase orders and invoice processing, ensuring alignment with budget and providing accurate data to Finance. Maintain and update benefits documentation, policies, and processes. About You Experience in payroll and/or benefits administration, with strong HRIS system skills. Advanced MS Excel skills with strong analytical and data manipulation capability. Exceptional accuracy and attention to detail. A continuous improvement mindset and proactive approach. Highly organised with the ability to work to tight deadlines. Professional, approachable, and an excellent communicator. Strong team player who can also work independently. Able to handle sensitive information with complete confidentiality. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Closing date: 09-04-2026 Repatriation Administrator - Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote We're looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters In this role, we'll look to you to be there for our clients when they need our help, support and advice. You'll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it'll be up to you to understand their needs and help them plan the repatriation of a loved one. What you'll do • Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget • Work with the wider team to make sure our client needs, service levels, and important metrics are met • Support various administrative aspects of a repatriation arrangement • Work with our funeral home network to support clients in accessing the advice and help they need • Carry-out general administrative tasks (e.g. completing client forms, updating records, and managing costs) • Assist clients by providing up to date information and assisting with any issues as required • Support business development plans and liaise with third parties What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • A passion for delivering excellent customer service • Good relationship-building skills, and the ability to communicate with empathy and sensitivity • Strong problem-solving skills and attention to detail • The ability to work flexibly to support clients when they need us most • Good IT skills (e.g. Microsoft Office and telephone systems) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Apr 03, 2026
Full time
Closing date: 09-04-2026 Repatriation Administrator - Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote We're looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters In this role, we'll look to you to be there for our clients when they need our help, support and advice. You'll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it'll be up to you to understand their needs and help them plan the repatriation of a loved one. What you'll do • Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget • Work with the wider team to make sure our client needs, service levels, and important metrics are met • Support various administrative aspects of a repatriation arrangement • Work with our funeral home network to support clients in accessing the advice and help they need • Carry-out general administrative tasks (e.g. completing client forms, updating records, and managing costs) • Assist clients by providing up to date information and assisting with any issues as required • Support business development plans and liaise with third parties What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • A passion for delivering excellent customer service • Good relationship-building skills, and the ability to communicate with empathy and sensitivity • Strong problem-solving skills and attention to detail • The ability to work flexibly to support clients when they need us most • Good IT skills (e.g. Microsoft Office and telephone systems) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Access to a subsidised onsite gym (at our Manchester HQ) • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
Apr 03, 2026
Full time
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
Are you organised, good with numbers, and keen to use your skills to make a real difference? We're looking for a Finance Administrator to join our Older People Services team, where you'll play a key role in keeping things running smoothly behind the scenes. What you'll do Handle day-to-day finance tasks, including invoices, petty cash, reconciliations, and service user finances Keep accurate records of income and expenditure, supporting the Service Manager with up-to-date budget information Process expenses, donations, and banking transactions in line with our procedures Provide admin support to the service, from managing diaries and minutes to maintaining records and welcoming visitors Liaise with colleagues, service users, families, and external agencies in a friendly, professional way What you'll bring Experience working with financial information and systems, with a good understanding of financial procedures Strong IT skills, especially in Microsoft Office (Word, Excel, Outlook, PowerPoint) Organisational skills, accuracy, and the ability to work to deadlines independently A professional yet warm manner, with the confidence to communicate with staff, service users, carers, and external professionals We offer A supportive working environment where your skills are valued Opportunities to develop and learn in a respected care organisation The chance to be part of a team that's dedicated to improving lives every day As this post involves working with vulnerable people, membership of the Protecting Vulnerable Groups (PVG) Scheme is required. Respect for the Christian ethos of CrossReach is also essential. If you're looking for a rewarding role where your financial and administrative skills will directly support the care of older people, we'd love to hear from you. Apply today and help us continue to provide the best possible support. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain.Amendments: Once you have submitted your application form, you will be unable to m
Apr 03, 2026
Full time
Are you organised, good with numbers, and keen to use your skills to make a real difference? We're looking for a Finance Administrator to join our Older People Services team, where you'll play a key role in keeping things running smoothly behind the scenes. What you'll do Handle day-to-day finance tasks, including invoices, petty cash, reconciliations, and service user finances Keep accurate records of income and expenditure, supporting the Service Manager with up-to-date budget information Process expenses, donations, and banking transactions in line with our procedures Provide admin support to the service, from managing diaries and minutes to maintaining records and welcoming visitors Liaise with colleagues, service users, families, and external agencies in a friendly, professional way What you'll bring Experience working with financial information and systems, with a good understanding of financial procedures Strong IT skills, especially in Microsoft Office (Word, Excel, Outlook, PowerPoint) Organisational skills, accuracy, and the ability to work to deadlines independently A professional yet warm manner, with the confidence to communicate with staff, service users, carers, and external professionals We offer A supportive working environment where your skills are valued Opportunities to develop and learn in a respected care organisation The chance to be part of a team that's dedicated to improving lives every day As this post involves working with vulnerable people, membership of the Protecting Vulnerable Groups (PVG) Scheme is required. Respect for the Christian ethos of CrossReach is also essential. If you're looking for a rewarding role where your financial and administrative skills will directly support the care of older people, we'd love to hear from you. Apply today and help us continue to provide the best possible support. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates.Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain.Amendments: Once you have submitted your application form, you will be unable to m