Client Director

Job Title: Client Director

Location: Hitchin (1 day in office per week)

Salary: £60,000-£65,000

Benefits: Car allowance, performance bonus based on retention and new business

About the Company:

A well-established, nationally recognised insurance broker with a strong reputation across commercial lines. Known for its technical depth and long-standing client relationships, the firm is investing in succession planning and is now looking to bring in a future leader to take over a substantial, loyal book of business. The business has a stable team, robust claims support, and an experienced senior figure who will gradually hand over long-held accounts.

Role Summary:

This role offers the chance to inherit a high-value commercial book including construction and motor trade clients with further growth expected over the next 3 years. You'll work closely with a senior director who is looking to step back and will mentor you into the role's full responsibilities. With a strong focus on technical capability and first-class client service, you'll spend most of your time out meeting clients, supported by a specialist in-house claims and handling team.

Key Responsibilities:

• Manage an established commercial portfolio: ensuring smooth succession and long-term client retention

• Develop technical solutions for construction, motor trade and related sectors: supporting client confidence and renewal success

• Build strong relationships with mid-to-large clients: enhancing service and identifying opportunities for improvement

• Meet clients on-site and on the road: strengthening engagement and understanding their operational needs

• Support continued book growth as additional accounts transfer over time: contributing to the firm's long-term strategy

Requirements:

• Strong technical grounding across commercial insurance

• Experience with construction, motor trade or similarly complex commercial sectors

• Confident, direct communicator able to manage demanding clients professionally

• Hands-on approach with a genuine focus on service and long-term relationship management

If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet.

Related Job Titles: Commercial Account Executive, Commercial Broker, Senior Account Handler, Client Manager, Corporate Broker