You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers aware of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Aug 18, 2026
Contractor
You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers aware of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
£12.71 per hour plus uncapped bonus Monday to Friday 9am-2pm Ongoing Temporary Position Office based At our iconic Bescot Headquarters Be the difference when it matters most When someone breaks down, it s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That s where you come in: As a Resolution Specialist, you ll be the calm, capable voice who takes control in that moment. You ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members informed with clear, proactive updates so they always know what s happening What we re looking for •Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) •The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations •Strong problem-solving skills and sound judgement under pressure •Confidence using multiple systems and handling information accurately •A proactive mindset - you take ownership and see things through
Aug 18, 2026
Seasonal
£12.71 per hour plus uncapped bonus Monday to Friday 9am-2pm Ongoing Temporary Position Office based At our iconic Bescot Headquarters Be the difference when it matters most When someone breaks down, it s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That s where you come in: As a Resolution Specialist, you ll be the calm, capable voice who takes control in that moment. You ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members informed with clear, proactive updates so they always know what s happening What we re looking for •Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) •The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations •Strong problem-solving skills and sound judgement under pressure •Confidence using multiple systems and handling information accurately •A proactive mindset - you take ownership and see things through
You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers aware of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Aug 18, 2026
Contractor
You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: 13.49 per hour, overtime: 20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call, ensuring the customer receives the highest levels of customer service - Making customers aware of other products available at the end of the call What you'll bring with you: - Excellent IT skills, you will be required to navigate several systems - Customer service skills, ensuring empathy and good communication - Listening skills - Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with You will need to pass both a criminal background and financial check. Essential: wifi and a work station set up at home to be successful in this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
EXPERIENCED BODYSHOP / WORKSHOP CONTROLLER Location: Birmingham Salary: From £40,000 Depending on Experience + Variable Monthly Team Bonus Job Type: Full-Time, Permanent Hours: Monday - Friday - 08:00 - 17:00 (40 Hour Week) Looking for a role where your leadership skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Bodyshop or Workshop Controller looking to take the next step in your career, this is an outstanding opportunity to join a professional accident repair centre where your organisational skills, leadership, and industry expertise will make a genuine impact. Offering a competitive salary from £40,000 depending on experience, plus a variable monthly team bonus, you'll be joining a business that genuinely values high-performing leaders. You'll take ownership of workshop productivity, technician performance, repair quality, and customer satisfaction, helping to maximise efficiency while ensuring every repair progresses smoothly from vehicle arrival through to customer handover. Working within a modern, fast-paced accident repair centre, you'll enjoy an excellent work-life balance with a Monday to Friday working week, alongside genuine long-term career progression and the opportunity to help shape a successful and growing operation. WHAT'S IN IT FOR YOU? Competitive Salary from £40,000 Depending on Experience Variable Monthly Team Bonus (Discussed at Interview) Monday to Friday Working Pattern (8:00am - 5:00pm) 40-Hour Working Week Full-Time, Permanent Position Modern Accident Repair Centre Ongoing Training & Development Career Progression Opportunities Free Onsite Parking THE ROLE As an Experienced Bodyshop / Workshop Controller, you will oversee the day-to-day operation of a busy accident repair centre, ensuring repairs are completed efficiently, profitably, and to the highest standards of quality. Must have AutoFlow experience. You will lead the workshop team, manage repair progress, coordinate departments, and ensure customers receive an exceptional level of service throughout every stage of the repair process. Key Responsibilities: Manage the daily workflow of the bodyshop, ensuring vehicles progress efficiently through every stage of repair Allocate work effectively across Panel, Paint, and MET departments to maximise workshop productivity Monitor technician performance, labour efficiency, work quality, and repair completion times Ensure all repairs comply with manufacturer repair methods, insurance requirements, BS10125 standards, and company procedures Liaise with Vehicle Damage Assessors, Parts Advisors, Insurance Companies, and customers to maintain excellent communication throughout the repair journey Proactively identify and resolve production delays to ensure customer delivery dates are achieved Carry out quality control inspections before vehicle handover to maintain exceptional repair standards Promote a positive workshop culture whilst ensuring full compliance with Health & Safety, COSHH, and company policies ABOUT YOU We're looking for an experienced, organised, and motivational leader who has a proven track record of managing a successful accident repair workshop while delivering outstanding customer service and operational performance. Previous experience as a Bodyshop Controller, Workshop Controller, Production Controller, or Bodyshop Team Leader within an automotive accident repair centre Essential experience using Autoflow Bodyshop Management Software Strong understanding of Panel, Paint, and MET repair processes Proven ability to manage workshop productivity, technician utilisation, and repair quality Excellent organisational, planning, and scheduling skills Strong commercial awareness with the ability to maximise workshop performance and profitability Confident communicating with technicians, customers, insurance companies, suppliers, and management Excellent leadership, coaching, and people management skills Strong attention to detail with a quality-first approach Ability to work calmly and effectively in a fast-paced environment Full UK Driving Licence (Essential) Alternative Job Titles: Bodyshop Controller / Workshop Controller / Production Controller / Bodyshop Production Manager / Accident Repair Controller / Workshop Manager / Repair Centre Controller / Bodyshop Supervisor / Vehicle Repair Controller / Bodyshop Team Leader / Accident Repair Workshop Controller APPLY TODAY This is an excellent opportunity to join a forward-thinking accident repair business that invests in its people, rewards performance, and provides genuine long-term career opportunities. If you're an experienced Bodyshop / Workshop Controller with Autoflow experience who is looking to join a professional accident repair centre where your leadership, technical knowledge, and operational expertise will be recognised and rewarded, we'd love to hear from you. Apply now for immediate consideration and take the next step in your accident repair management career. Contact UK - Job Reference - 54261
Aug 18, 2026
Full time
EXPERIENCED BODYSHOP / WORKSHOP CONTROLLER Location: Birmingham Salary: From £40,000 Depending on Experience + Variable Monthly Team Bonus Job Type: Full-Time, Permanent Hours: Monday - Friday - 08:00 - 17:00 (40 Hour Week) Looking for a role where your leadership skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Bodyshop or Workshop Controller looking to take the next step in your career, this is an outstanding opportunity to join a professional accident repair centre where your organisational skills, leadership, and industry expertise will make a genuine impact. Offering a competitive salary from £40,000 depending on experience, plus a variable monthly team bonus, you'll be joining a business that genuinely values high-performing leaders. You'll take ownership of workshop productivity, technician performance, repair quality, and customer satisfaction, helping to maximise efficiency while ensuring every repair progresses smoothly from vehicle arrival through to customer handover. Working within a modern, fast-paced accident repair centre, you'll enjoy an excellent work-life balance with a Monday to Friday working week, alongside genuine long-term career progression and the opportunity to help shape a successful and growing operation. WHAT'S IN IT FOR YOU? Competitive Salary from £40,000 Depending on Experience Variable Monthly Team Bonus (Discussed at Interview) Monday to Friday Working Pattern (8:00am - 5:00pm) 40-Hour Working Week Full-Time, Permanent Position Modern Accident Repair Centre Ongoing Training & Development Career Progression Opportunities Free Onsite Parking THE ROLE As an Experienced Bodyshop / Workshop Controller, you will oversee the day-to-day operation of a busy accident repair centre, ensuring repairs are completed efficiently, profitably, and to the highest standards of quality. Must have AutoFlow experience. You will lead the workshop team, manage repair progress, coordinate departments, and ensure customers receive an exceptional level of service throughout every stage of the repair process. Key Responsibilities: Manage the daily workflow of the bodyshop, ensuring vehicles progress efficiently through every stage of repair Allocate work effectively across Panel, Paint, and MET departments to maximise workshop productivity Monitor technician performance, labour efficiency, work quality, and repair completion times Ensure all repairs comply with manufacturer repair methods, insurance requirements, BS10125 standards, and company procedures Liaise with Vehicle Damage Assessors, Parts Advisors, Insurance Companies, and customers to maintain excellent communication throughout the repair journey Proactively identify and resolve production delays to ensure customer delivery dates are achieved Carry out quality control inspections before vehicle handover to maintain exceptional repair standards Promote a positive workshop culture whilst ensuring full compliance with Health & Safety, COSHH, and company policies ABOUT YOU We're looking for an experienced, organised, and motivational leader who has a proven track record of managing a successful accident repair workshop while delivering outstanding customer service and operational performance. Previous experience as a Bodyshop Controller, Workshop Controller, Production Controller, or Bodyshop Team Leader within an automotive accident repair centre Essential experience using Autoflow Bodyshop Management Software Strong understanding of Panel, Paint, and MET repair processes Proven ability to manage workshop productivity, technician utilisation, and repair quality Excellent organisational, planning, and scheduling skills Strong commercial awareness with the ability to maximise workshop performance and profitability Confident communicating with technicians, customers, insurance companies, suppliers, and management Excellent leadership, coaching, and people management skills Strong attention to detail with a quality-first approach Ability to work calmly and effectively in a fast-paced environment Full UK Driving Licence (Essential) Alternative Job Titles: Bodyshop Controller / Workshop Controller / Production Controller / Bodyshop Production Manager / Accident Repair Controller / Workshop Manager / Repair Centre Controller / Bodyshop Supervisor / Vehicle Repair Controller / Bodyshop Team Leader / Accident Repair Workshop Controller APPLY TODAY This is an excellent opportunity to join a forward-thinking accident repair business that invests in its people, rewards performance, and provides genuine long-term career opportunities. If you're an experienced Bodyshop / Workshop Controller with Autoflow experience who is looking to join a professional accident repair centre where your leadership, technical knowledge, and operational expertise will be recognised and rewarded, we'd love to hear from you. Apply now for immediate consideration and take the next step in your accident repair management career. Contact UK - Job Reference - 54261
Position: Full-time / Permanent Salary: Up to £50,000 DOE Join a Growing Tax Specialist Practice You ll be joining a small but growing tax specialist practice based in Central Bristol. This is an excellent opportunity for a Tax Senior to become part of a supportive and ambitious team, working closely with a varied portfolio of clients. The firm offers a collaborative environment, strong hybrid working, and genuine progression opportunities through ATT and CTA studies. Your Role You ll work closely with the wider tax team, supporting the delivery of tax advisory services to a broad client base. This role will involve assisting with a range of advisory projects, building strong client relationships, and supporting clients with tax planning matters across both personal and corporate tax. You ll gain exposure to varied and interesting work while developing your technical knowledge and progressing your qualifications. What you will need to succeed Previous experience working within an accountancy practice in a similar tax role (essential) Currently studying towards ATT or ATT qualified Ambition to progress onto CTA Exposure to tax advisory work within an accountancy practice Strong communication and client relationship skills Ability to manage deadlines and work across multiple projects Good attention to detail and willingness to develop technically Experience using tax and accountancy software What s Next? If this sounds like your kind of role and you have the skills and experience we re looking for, get in touch! Contact Laura Powell at (phone number removed) or (url removed), or simply click Apply to upload your CV. Even if this role isn t quite right for you, Autograph Recruitment would still love to help - Get in touch for a confidential conversation about your next move in Accountancy & Finance. Autograph Specialist Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Aug 18, 2026
Full time
Position: Full-time / Permanent Salary: Up to £50,000 DOE Join a Growing Tax Specialist Practice You ll be joining a small but growing tax specialist practice based in Central Bristol. This is an excellent opportunity for a Tax Senior to become part of a supportive and ambitious team, working closely with a varied portfolio of clients. The firm offers a collaborative environment, strong hybrid working, and genuine progression opportunities through ATT and CTA studies. Your Role You ll work closely with the wider tax team, supporting the delivery of tax advisory services to a broad client base. This role will involve assisting with a range of advisory projects, building strong client relationships, and supporting clients with tax planning matters across both personal and corporate tax. You ll gain exposure to varied and interesting work while developing your technical knowledge and progressing your qualifications. What you will need to succeed Previous experience working within an accountancy practice in a similar tax role (essential) Currently studying towards ATT or ATT qualified Ambition to progress onto CTA Exposure to tax advisory work within an accountancy practice Strong communication and client relationship skills Ability to manage deadlines and work across multiple projects Good attention to detail and willingness to develop technically Experience using tax and accountancy software What s Next? If this sounds like your kind of role and you have the skills and experience we re looking for, get in touch! Contact Laura Powell at (phone number removed) or (url removed), or simply click Apply to upload your CV. Even if this role isn t quite right for you, Autograph Recruitment would still love to help - Get in touch for a confidential conversation about your next move in Accountancy & Finance. Autograph Specialist Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Service Advisor Location - Manchester Salary - £28.000 to £30,000 DOE Monday to Friday. - 08:00am to 17:30pm Day Shift 42.5 Hours Location - Manchester My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Commercial Vehicle Service Advisor / Service Advisor / for their Manchester Depot. Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all 'No Show' bookings Skills and Qualifications of a Service Advisor Excellent communication skills Second to none Customer Service skills Enthusiasm and is hard working Self-motivated and a team player Previous Technical / Mechanical background would be a clear advantage Motor trade experience is essential Please contact Russ Skills or send CV to (url removed) Tel: (phone number removed) (mobile Friendly) (phone number removed)
Aug 18, 2026
Full time
Service Advisor Location - Manchester Salary - £28.000 to £30,000 DOE Monday to Friday. - 08:00am to 17:30pm Day Shift 42.5 Hours Location - Manchester My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Commercial Vehicle Service Advisor / Service Advisor / for their Manchester Depot. Understand and adhere to Service Core Process as set by the Brand and Company To carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up Inform customer of outstanding recall campaigns and arrange for work to be completed Clarify for the customer and workshop the basis for the repair - Retail / Fleet / Warranty Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers. To promote additional workshop services/repairs where applicable Deal with customer needs over the phone and face-to-face with a professional and friendly approach. Carry out daily update calls to customers on vehicle progress in the workshop Follow up all 'No Show' bookings Skills and Qualifications of a Service Advisor Excellent communication skills Second to none Customer Service skills Enthusiasm and is hard working Self-motivated and a team player Previous Technical / Mechanical background would be a clear advantage Motor trade experience is essential Please contact Russ Skills or send CV to (url removed) Tel: (phone number removed) (mobile Friendly) (phone number removed)
Insurance Support Advisor Salary - £26,000-£27,000 per annum Hours Full time, permanent contract. Mon-Fri, (Apply online only) We are currently recruiting for an Insurance Support Advisor, to be based at one of the client s biggest offices on the outskirts of the Liverpool city centre area. This is a fantastic role working with a well-known, nationwide insurance broker. In this role, you will be required to oversee the full customer journey: firstly, providing customer service, renewal and administrative support then connecting to the customers insurance needs (phone, in person, post, e-mails, website enquiries) and then provide support to the Fleet Sales Managers to ensure the company and FCA rules & guidelines are followed whilst also providing the best customer journey possible. Additional responsibilities include: Always providing an excellent level of customer service, mainly in the assisting of insurance related queries and administrative policies. Offering insurance support across the full range of insurance products that are provided by company in connection with customer requirements and then their needs for adjustments, renewals and claims. Providing a friendly and efficient service, notifying customers of all relevant information complying with FCA and company requirements. Planning and processing all administration jobs to efficiently control yours and your own teammates workloads. Adhere to both company and FCA guidelines and regulations. Qualifications / Skills Required: At least 2 year s experience in an insurance support or focused role, desirably dealing with both commercial insurance and automotive insurance. Have experience working towards KPI and target related expectations. Ideally had an exposure to working towards FCA regulations and guidelines. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Aug 18, 2026
Full time
Insurance Support Advisor Salary - £26,000-£27,000 per annum Hours Full time, permanent contract. Mon-Fri, (Apply online only) We are currently recruiting for an Insurance Support Advisor, to be based at one of the client s biggest offices on the outskirts of the Liverpool city centre area. This is a fantastic role working with a well-known, nationwide insurance broker. In this role, you will be required to oversee the full customer journey: firstly, providing customer service, renewal and administrative support then connecting to the customers insurance needs (phone, in person, post, e-mails, website enquiries) and then provide support to the Fleet Sales Managers to ensure the company and FCA rules & guidelines are followed whilst also providing the best customer journey possible. Additional responsibilities include: Always providing an excellent level of customer service, mainly in the assisting of insurance related queries and administrative policies. Offering insurance support across the full range of insurance products that are provided by company in connection with customer requirements and then their needs for adjustments, renewals and claims. Providing a friendly and efficient service, notifying customers of all relevant information complying with FCA and company requirements. Planning and processing all administration jobs to efficiently control yours and your own teammates workloads. Adhere to both company and FCA guidelines and regulations. Qualifications / Skills Required: At least 2 year s experience in an insurance support or focused role, desirably dealing with both commercial insurance and automotive insurance. Have experience working towards KPI and target related expectations. Ideally had an exposure to working towards FCA regulations and guidelines. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 18, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Legionella Consultant - UK (Hybrid / Office-Based Options Available) Salary: Competitive + benefits + structured career progression A globally recognised environmental risk management consultancy is seeking a Legionella Consultant to join its expanding UK team. Established by leading microbiologists and water safety specialists, the organisation has built a reputation as one of the world's foremost authorities in the control and management of Legionnaires' disease and water-borne pathogens. With a strong presence across the UK and internationally, the business continues to grow-offering an excellent opportunity for a Legionella Consultant looking to develop within a highly technical, consultancy-led environment. About the Role This position is firmly consultancy-focused , offering a strategic and advisory role rather than hands-on, site-intensive work. As a Legionella Consultant , you will provide independent, impartial advice to a prestigious client base, supporting the development and implementation of robust water safety and risk management strategies. You will work with a diverse portfolio of clients, including blue-chip organisations, defence, healthcare, and large-scale commercial operations , delivering high-level consultancy services that shape best practice across the industry. Key Responsibilities Delivering Legionella Risk Assessments and technical reviews Providing water safety and risk management advisory services Supporting clients in developing and implementing Water Safety Plans Interpreting microbiological data and advising on risk mitigation strategies Producing high-quality technical reports and guidance documentation Delivering client training and contributing to accredited courses Engaging with stakeholders across a wide range of sectors Supporting compliance with UK regulations and LCA standards What Sets This Role Apart Consultancy-led position - not tool-based or heavily site-dependent Exposure to complex, high-value projects across multiple industries Work with a business known for independent, expert advice Opportunity to contribute to innovative approaches and evolving technologies in water safety Training & Career Development The company is committed to developing its people and offers a clear and structured progression pathway from Consultant through to Senior and Principal level . As a Legionella Consultant , you will benefit from: Industry-leading training programmes (including accredited courses) Ongoing professional development and mentoring Exposure to cutting-edge technologies and methodologies Opportunities to specialise and advance within a globally respected consultancy About You Experience in Legionella / water hygiene / water safety consultancy Strong understanding of UK Legionella guidance (ACoP L8, HSG274, etc.) Excellent analytical and report writing skills Confident communicator with client-facing experience Ambitious and motivated to progress within a consultancy environment Why Join? Join a market-leading, globally recognised consultancy Work with a prestigious and varied client base Be part of a company that sets the highest standards in water safety Enjoy a supportive, professional environment with genuine career progression Competitive salary and comprehensive benefits package Interested? For a confidential discussion or to apply, please contact: Amir Gharaati Penguin Recruitment
Aug 18, 2026
Full time
Legionella Consultant - UK (Hybrid / Office-Based Options Available) Salary: Competitive + benefits + structured career progression A globally recognised environmental risk management consultancy is seeking a Legionella Consultant to join its expanding UK team. Established by leading microbiologists and water safety specialists, the organisation has built a reputation as one of the world's foremost authorities in the control and management of Legionnaires' disease and water-borne pathogens. With a strong presence across the UK and internationally, the business continues to grow-offering an excellent opportunity for a Legionella Consultant looking to develop within a highly technical, consultancy-led environment. About the Role This position is firmly consultancy-focused , offering a strategic and advisory role rather than hands-on, site-intensive work. As a Legionella Consultant , you will provide independent, impartial advice to a prestigious client base, supporting the development and implementation of robust water safety and risk management strategies. You will work with a diverse portfolio of clients, including blue-chip organisations, defence, healthcare, and large-scale commercial operations , delivering high-level consultancy services that shape best practice across the industry. Key Responsibilities Delivering Legionella Risk Assessments and technical reviews Providing water safety and risk management advisory services Supporting clients in developing and implementing Water Safety Plans Interpreting microbiological data and advising on risk mitigation strategies Producing high-quality technical reports and guidance documentation Delivering client training and contributing to accredited courses Engaging with stakeholders across a wide range of sectors Supporting compliance with UK regulations and LCA standards What Sets This Role Apart Consultancy-led position - not tool-based or heavily site-dependent Exposure to complex, high-value projects across multiple industries Work with a business known for independent, expert advice Opportunity to contribute to innovative approaches and evolving technologies in water safety Training & Career Development The company is committed to developing its people and offers a clear and structured progression pathway from Consultant through to Senior and Principal level . As a Legionella Consultant , you will benefit from: Industry-leading training programmes (including accredited courses) Ongoing professional development and mentoring Exposure to cutting-edge technologies and methodologies Opportunities to specialise and advance within a globally respected consultancy About You Experience in Legionella / water hygiene / water safety consultancy Strong understanding of UK Legionella guidance (ACoP L8, HSG274, etc.) Excellent analytical and report writing skills Confident communicator with client-facing experience Ambitious and motivated to progress within a consultancy environment Why Join? Join a market-leading, globally recognised consultancy Work with a prestigious and varied client base Be part of a company that sets the highest standards in water safety Enjoy a supportive, professional environment with genuine career progression Competitive salary and comprehensive benefits package Interested? For a confidential discussion or to apply, please contact: Amir Gharaati Penguin Recruitment
Introduction Active Travel Project Manager The Active Travel Project Manager Role is a hybrid position with expectations of a day a week in Somerset Council's office at The Crescent in Taunton and the remaining days can be fulfilled remote working. This arrangement may change over time due to role demands and expectations. You will play a vital role in helping to drive the Council's dedicated Active Travel capital programme of over £9 million. Work with key national bodies such as Active Travel England to ensure schemes comply with funding and design requirements. Plus work with local stakeholders and colleagues to inform, promote and help deliver a diverse range of active travel and transport schemes including the wide range of overlapping disciplines this can involve such as planning, S106 contributions, maintenance, policy etc. Role Purpose Active Travel Project Manager Support the Service Manager and Principal Transport Planner to oversee the development and scheme preparation stages of new active travel schemes, through to the commencement of construction and handover to operational delivery. Manages projects as the scheme transitions into construction. Co-ordinates with the various stakeholders to agree robust proposals, appropriate engagement from all necessary parties, commissioning of necessary technical activity and securing of necessary approvals and consents. The focus of this role will be on the Active Travel Programme, but the successful candidate will be required to become involved in other team and interdisciplinary projects. Accountabilities Active Travel Project Manager Responsible for supporting the Service Manager - Transport Schemes Commissioning for all matters related to the commissioning of new major and minor transport infrastructure schemes to ensure swift progress is maintained through the life of the scheme. Commissioning Major Transport Infrastructure Schemes Oversee the development and scheme preparation stages of new schemes following the approval to commence a strategic outline business case, through to the commencement of construction and handover to operational delivery. Manage projects with the authority and responsibility to run the project on a day-to-day basis up until the appointment and involvement of an 'NEC project manager' (contract manager) as the scheme transitions into construction. Co-ordinate activity working with the various stakeholders to agree robust proposals, appropriate engagement from all necessary parties, commissioning of necessary technical activity and securing of necessary approvals and consents. Ensure Client responsibilities are met under the Construction Design and Management (CDM) 2015 regulations. Responsibilities include: Active Travel Project Manager Initiate project inception and associated processes. o Establish appropriate governance (project and programme) and agree project roles and responsibilities. With the Programme Management Office, establish the project organisation and reinforce the roles, responsibilities and deliverables for each team member. Co-ordinate the activities of a multi-discipline project team which may consist of development, design, construction, commercial, planning, testing, and commissioning and support resources. Support the Service Manager in progressing business case development from the strategic outline business case stage through to full business case. Commission technical activity to support the scheme development and preparation, e.g. traffic modelling, highways design, legal and planning advice, land-acquisition and property, surveys, consultations, etc. Co-ordinate consultation and engagement processes. Develop and gain approval for procurement strategy in association with the project team. Obtain formal decisions to proceed at each business case stage or gateway under the Council's scheme of delegation. Support the Service Manager in gaining authority to seek planning consents and use of CPO powers if needed. Maintain and monitor progress to programme and budget through outline and detailed design. Ensure outcomes and outputs are delivered at each stage. Commission Early Contractor Involvement/ Buildability advice as necessary. Commission Minor Transport Scheme Programmes Act as commissioner to ensure that an agreed framework is in place to identify, prioritise and deliver a programme of minor transport improvement schemes and safety related improvements. Work with operations in an advisory capacity to ensure that appropriate processes are in place and that the criteria for scheme selection and prioritisation reflect the Council's overall policy priorities. This will cover a range of operational programmes. e.g. active travel schemes, elected member's small improvement schemes, local safety schemes, traffic signals recovery programme and any other relevant programmes.
Aug 18, 2026
Contractor
Introduction Active Travel Project Manager The Active Travel Project Manager Role is a hybrid position with expectations of a day a week in Somerset Council's office at The Crescent in Taunton and the remaining days can be fulfilled remote working. This arrangement may change over time due to role demands and expectations. You will play a vital role in helping to drive the Council's dedicated Active Travel capital programme of over £9 million. Work with key national bodies such as Active Travel England to ensure schemes comply with funding and design requirements. Plus work with local stakeholders and colleagues to inform, promote and help deliver a diverse range of active travel and transport schemes including the wide range of overlapping disciplines this can involve such as planning, S106 contributions, maintenance, policy etc. Role Purpose Active Travel Project Manager Support the Service Manager and Principal Transport Planner to oversee the development and scheme preparation stages of new active travel schemes, through to the commencement of construction and handover to operational delivery. Manages projects as the scheme transitions into construction. Co-ordinates with the various stakeholders to agree robust proposals, appropriate engagement from all necessary parties, commissioning of necessary technical activity and securing of necessary approvals and consents. The focus of this role will be on the Active Travel Programme, but the successful candidate will be required to become involved in other team and interdisciplinary projects. Accountabilities Active Travel Project Manager Responsible for supporting the Service Manager - Transport Schemes Commissioning for all matters related to the commissioning of new major and minor transport infrastructure schemes to ensure swift progress is maintained through the life of the scheme. Commissioning Major Transport Infrastructure Schemes Oversee the development and scheme preparation stages of new schemes following the approval to commence a strategic outline business case, through to the commencement of construction and handover to operational delivery. Manage projects with the authority and responsibility to run the project on a day-to-day basis up until the appointment and involvement of an 'NEC project manager' (contract manager) as the scheme transitions into construction. Co-ordinate activity working with the various stakeholders to agree robust proposals, appropriate engagement from all necessary parties, commissioning of necessary technical activity and securing of necessary approvals and consents. Ensure Client responsibilities are met under the Construction Design and Management (CDM) 2015 regulations. Responsibilities include: Active Travel Project Manager Initiate project inception and associated processes. o Establish appropriate governance (project and programme) and agree project roles and responsibilities. With the Programme Management Office, establish the project organisation and reinforce the roles, responsibilities and deliverables for each team member. Co-ordinate the activities of a multi-discipline project team which may consist of development, design, construction, commercial, planning, testing, and commissioning and support resources. Support the Service Manager in progressing business case development from the strategic outline business case stage through to full business case. Commission technical activity to support the scheme development and preparation, e.g. traffic modelling, highways design, legal and planning advice, land-acquisition and property, surveys, consultations, etc. Co-ordinate consultation and engagement processes. Develop and gain approval for procurement strategy in association with the project team. Obtain formal decisions to proceed at each business case stage or gateway under the Council's scheme of delegation. Support the Service Manager in gaining authority to seek planning consents and use of CPO powers if needed. Maintain and monitor progress to programme and budget through outline and detailed design. Ensure outcomes and outputs are delivered at each stage. Commission Early Contractor Involvement/ Buildability advice as necessary. Commission Minor Transport Scheme Programmes Act as commissioner to ensure that an agreed framework is in place to identify, prioritise and deliver a programme of minor transport improvement schemes and safety related improvements. Work with operations in an advisory capacity to ensure that appropriate processes are in place and that the criteria for scheme selection and prioritisation reflect the Council's overall policy priorities. This will cover a range of operational programmes. e.g. active travel schemes, elected member's small improvement schemes, local safety schemes, traffic signals recovery programme and any other relevant programmes.
Your new company My client, a leading insurance recoveries organisation based in Warrington, is seeking a pair of professional recovery advisors to join their team on a permanent basis. Based in contemporary offices in Warrington with ample free parking, you will be joining a fast-paced and well-established team who all have a passion for going that extra mile with both internal and external customers. Your new role The position is offered full time Monday to Friday with a choice of either a 35 or 40-hour week. You will play a pivotal role in driving performance by identifying the root causes of payment delays and resolving barriers to settlement. Taking confident ownership of complex recovery activity. This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes. Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectively. Maintain regular, professional communication with insurers, customers and internal teams to secure timely outcomes. Take a self-motivated and organised approach to workload management, ensuring actions are completed accurately and within agreed timescales. Support the Head of Department by contributing insight, raising concerns early and helping maintain high operational standards. Provide proactive case management, clear prioritisation and focused follow-up on overdue payments Use data, system notes and data activity to spot trends, highlight risks and support continuous improvement in performance. What you'll need to succeed Experience within the insurance sector, with a strong understanding of recoveries or dispute resolution Strong communication skills both written and verbal A track record of managing payment queries, resolving delays and achieving positive recovery outcomes. Confidence in investigating issues, identifying root causes and taking practical action to resolve them. Self-motivated, tenacious and resilient approach, with the drive to follow tasks through to completion. Attention to detail, sound judgement and an organised working style. Comfortable with Microsoft applications and general IT systems. Passion for going that extra mile What you'll get in return Competitive salary - up to 40k DOE Free parking Contemporary offices Progression opportunities 22 days' holiday, increasing to 27 days with service, plus your birthday offPension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 18, 2026
Full time
Your new company My client, a leading insurance recoveries organisation based in Warrington, is seeking a pair of professional recovery advisors to join their team on a permanent basis. Based in contemporary offices in Warrington with ample free parking, you will be joining a fast-paced and well-established team who all have a passion for going that extra mile with both internal and external customers. Your new role The position is offered full time Monday to Friday with a choice of either a 35 or 40-hour week. You will play a pivotal role in driving performance by identifying the root causes of payment delays and resolving barriers to settlement. Taking confident ownership of complex recovery activity. This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes. Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectively. Maintain regular, professional communication with insurers, customers and internal teams to secure timely outcomes. Take a self-motivated and organised approach to workload management, ensuring actions are completed accurately and within agreed timescales. Support the Head of Department by contributing insight, raising concerns early and helping maintain high operational standards. Provide proactive case management, clear prioritisation and focused follow-up on overdue payments Use data, system notes and data activity to spot trends, highlight risks and support continuous improvement in performance. What you'll need to succeed Experience within the insurance sector, with a strong understanding of recoveries or dispute resolution Strong communication skills both written and verbal A track record of managing payment queries, resolving delays and achieving positive recovery outcomes. Confidence in investigating issues, identifying root causes and taking practical action to resolve them. Self-motivated, tenacious and resilient approach, with the drive to follow tasks through to completion. Attention to detail, sound judgement and an organised working style. Comfortable with Microsoft applications and general IT systems. Passion for going that extra mile What you'll get in return Competitive salary - up to 40k DOE Free parking Contemporary offices Progression opportunities 22 days' holiday, increasing to 27 days with service, plus your birthday offPension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG22R36 The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 18, 2026
Full time
Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG22R36 The Portfolio Group are acting on behalf of our client in recruiting for this position.
We are seeking an experienced and proactive Business Change Manager to lead change management activities for a multi-year Practice Management System (PMS) replacement programme across the EMEAPAC region. Working within a existing Change & Communications Team. This strategic initiative involves transitioning from SAP ECC to a cloud-hosted Aderant platform, impacting legal, finance, and operational teams across multiple jurisdictions. The role will be pivotal in ensuring successful adoption of new systems and processes, minimising disruption, and embedding sustainable change across the firm. You will work closely with regional COOs, finance teams, legal service teams, and global process owners to drive engagement, readiness, and transformation outcomes. Key Responsibilities: Change Strategy & Planning Develop and execute a regionally tailored change management strategy aligned with programme milestones and business objectives. Lead readiness assessments and stakeholder impact analyses across EMEA and APAC offices. Stakeholder Engagement Build strong relationships with regional leaders, COOs, and legal service teams to foster buy-in and collaboration. Act as a trusted advisor and escalation point for regional change leads and office champions. Communications & Training Design and deliver targeted communications and training plans to support awareness, understanding, and capability building. Coordinate with HR and L&D teams to ensure consistent messaging and delivery across jurisdictions. Change Delivery & Governance Facilitate change forums, workshops, and feedback sessions to capture regional insights and validate design decisions. Monitor change progress, risks, and adoption metrics, reporting to the Programme Board and Business Design Authority. Post-Go-Live Support Lead post-deployment engagement to resolve issues, gather feedback, and enhance user experience. Support continuous improvement and embed change into business-as-usual operations. Skills & Experience: Proven experience in leading change management for large-scale system implementations, ideally within legal or professional services. Strong understanding of PMS platforms (e.g. Aderant, Elite 3E) and their impact on finance and legal operations. Exceptional stakeholder management and communication skills across diverse cultures and geographies. Familiarity with organisational change frameworks (e.g. Prosci, Kotter) and project delivery methodologies. Ability to influence senior stakeholders and drive alignment across complex matrix structures. Experience working in multi-timezone, cross-functional teams. Desirable: Change management certification (e.g. Prosci, APMG). Experience supporting transformation programmes in law firms or regulated environments. Understanding of regional nuances across EMEAPAC, including legal operations and finance practices. Contract Details Rate: 750 per day (Inside IR35, via umbrella) Duration: Initial contract until 31 March 2027 (6-month roll) Location: Hybrid - 3 days per week in London office Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 18, 2026
Contractor
We are seeking an experienced and proactive Business Change Manager to lead change management activities for a multi-year Practice Management System (PMS) replacement programme across the EMEAPAC region. Working within a existing Change & Communications Team. This strategic initiative involves transitioning from SAP ECC to a cloud-hosted Aderant platform, impacting legal, finance, and operational teams across multiple jurisdictions. The role will be pivotal in ensuring successful adoption of new systems and processes, minimising disruption, and embedding sustainable change across the firm. You will work closely with regional COOs, finance teams, legal service teams, and global process owners to drive engagement, readiness, and transformation outcomes. Key Responsibilities: Change Strategy & Planning Develop and execute a regionally tailored change management strategy aligned with programme milestones and business objectives. Lead readiness assessments and stakeholder impact analyses across EMEA and APAC offices. Stakeholder Engagement Build strong relationships with regional leaders, COOs, and legal service teams to foster buy-in and collaboration. Act as a trusted advisor and escalation point for regional change leads and office champions. Communications & Training Design and deliver targeted communications and training plans to support awareness, understanding, and capability building. Coordinate with HR and L&D teams to ensure consistent messaging and delivery across jurisdictions. Change Delivery & Governance Facilitate change forums, workshops, and feedback sessions to capture regional insights and validate design decisions. Monitor change progress, risks, and adoption metrics, reporting to the Programme Board and Business Design Authority. Post-Go-Live Support Lead post-deployment engagement to resolve issues, gather feedback, and enhance user experience. Support continuous improvement and embed change into business-as-usual operations. Skills & Experience: Proven experience in leading change management for large-scale system implementations, ideally within legal or professional services. Strong understanding of PMS platforms (e.g. Aderant, Elite 3E) and their impact on finance and legal operations. Exceptional stakeholder management and communication skills across diverse cultures and geographies. Familiarity with organisational change frameworks (e.g. Prosci, Kotter) and project delivery methodologies. Ability to influence senior stakeholders and drive alignment across complex matrix structures. Experience working in multi-timezone, cross-functional teams. Desirable: Change management certification (e.g. Prosci, APMG). Experience supporting transformation programmes in law firms or regulated environments. Understanding of regional nuances across EMEAPAC, including legal operations and finance practices. Contract Details Rate: 750 per day (Inside IR35, via umbrella) Duration: Initial contract until 31 March 2027 (6-month roll) Location: Hybrid - 3 days per week in London office Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role: Service Advisor / Service Receptionist Location: Cheltenham Salary: £32,000 Basic £40,000 OTE (Realistic) Overtime Available Richard Abson Group is delighted to be assisting a prestigious automotive dealership in Cheltenham in their search for an experienced Service Advisor / Service Receptionist. Representing one of the industry's leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people. You'll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology. As the first point of contact for customers, you'll play a key role in delivering an exceptional aftersales experience. You'll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products. What we're looking for: A minimum of 1 year's experience as a Service Advisor or in a similar aftersales role within a franchised main dealership. A passion for delivering outstanding customer service with a proactive sales approach. Experience using Kerridge and 1Link would be advantageous, although not essential. Salary & Benefits: £32,000 basic salary. Realistic OTE of £40,000 through uncapped bonus opportunities, including hours sold, service plans, and upsell/cross-sell performance. Current team members are consistently exceeding their bonus targets. Monday to Friday, 8:00am - 6:00pm. Only 1 in 4 Saturday mornings, paid at an additional £100 per shift. If you're an experienced Service Advisor looking to join a premium brand that genuinely invests in its people, we'd love to hear from you
Aug 18, 2026
Full time
Role: Service Advisor / Service Receptionist Location: Cheltenham Salary: £32,000 Basic £40,000 OTE (Realistic) Overtime Available Richard Abson Group is delighted to be assisting a prestigious automotive dealership in Cheltenham in their search for an experienced Service Advisor / Service Receptionist. Representing one of the industry's leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people. You'll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology. As the first point of contact for customers, you'll play a key role in delivering an exceptional aftersales experience. You'll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products. What we're looking for: A minimum of 1 year's experience as a Service Advisor or in a similar aftersales role within a franchised main dealership. A passion for delivering outstanding customer service with a proactive sales approach. Experience using Kerridge and 1Link would be advantageous, although not essential. Salary & Benefits: £32,000 basic salary. Realistic OTE of £40,000 through uncapped bonus opportunities, including hours sold, service plans, and upsell/cross-sell performance. Current team members are consistently exceeding their bonus targets. Monday to Friday, 8:00am - 6:00pm. Only 1 in 4 Saturday mornings, paid at an additional £100 per shift. If you're an experienced Service Advisor looking to join a premium brand that genuinely invests in its people, we'd love to hear from you
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 18, 2026
Full time
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
The Solution Automotive Limited
Cambridge, Cambridgeshire
Service Advisor Franchised Motor Dealership - Cambridge Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information click apply for full job details
Aug 18, 2026
Full time
Service Advisor Franchised Motor Dealership - Cambridge Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information click apply for full job details
Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG16R32 The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 18, 2026
Full time
Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG16R32 The Portfolio Group are acting on behalf of our client in recruiting for this position.
Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG17R33 The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 18, 2026
Full time
Our client a true market leader in their field is looking for an experienced Employment Tribunal Advocate specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG17R33 The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Aug 18, 2026
Full time
We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Job Opportunity: Independent Financial Advisors Location: Worldwide Salary Range: Competitive We are currently recruiting for a range of opportunities, including: Independent Financial Advisers (IFAs) Wealth Managers Mortgage Advisers Mortgage & Protection Advisers Protection Advisers Financial Services Support Professionals With opportunities available throughout the UK and offshore locations, we're committed to connecting talented professionals with leading financial services firms. If you're considering your next career move, we'd be delighted to help. Contact one of our specialist consultants today for a confidential conversation about the opportunities available. Your privacy matters to us. Any personal data you provide will be handled in accordance with GDPR regulations, securely stored, and used solely for the purpose of communication regarding our services. You retain the right to withdraw consent for data usage at any time.
Aug 18, 2026
Full time
Job Opportunity: Independent Financial Advisors Location: Worldwide Salary Range: Competitive We are currently recruiting for a range of opportunities, including: Independent Financial Advisers (IFAs) Wealth Managers Mortgage Advisers Mortgage & Protection Advisers Protection Advisers Financial Services Support Professionals With opportunities available throughout the UK and offshore locations, we're committed to connecting talented professionals with leading financial services firms. If you're considering your next career move, we'd be delighted to help. Contact one of our specialist consultants today for a confidential conversation about the opportunities available. Your privacy matters to us. Any personal data you provide will be handled in accordance with GDPR regulations, securely stored, and used solely for the purpose of communication regarding our services. You retain the right to withdraw consent for data usage at any time.
