Groups Operations Executive

UK and Ireland Specialist Destination Management company are looking for a new Groups Operations Executive to work on their team of experts constructing bespoke group experiences around the UK and Ireland for inbound travellers. 30-33K. Hybrid-working (first 6 months, 3-days office : 2 home, post-6 months 1-day office : 4 home)

Groups Operations Executive Responsibilities:

• Oversee every stage of group travel arrangements, beginning with the first request and continuing through after-travel communication
• Create tailor-made journey plans incorporating hotels, experiences, restaurants, and ground logistics
• Act as the primary liaison for prospective and returning customers, delivering a consistently high standard of client care from start to finish
• Compile, review, and distribute itinerary paperwork to travel partners promptly, maintaining precision and thoroughness
• Arrange and negotiate reservations aligned with planned programmes, securing optimal pricing and contractual terms across services such as hotels, transport, tour leaders, eateries, and attractions
• Produce invoices for customers and verify incoming charges from suppliers and partners
• Resolution of issues and navigation of operational challenges

Groups Operations Executive Skills and Experience:

• Travel Industry Experience required
• Highly organised and meticulous
• Strong at Relationship building with suppliers and partners
• High standard of written and spoken English
• Prior knowledge of UK and Ireland Travel product is not required as training will be given

Groups Operations Executive Additional Information:

• Annual leave 25 days plus your birthday
• Private Medical and Dental Cover
• Pension
• Loads of familiarisation travel
• Good scope to progress in a highly successful, growing travel company

If you would like to apply for this exciting new opportunity and your background fits the above criteria, please send your CV to (url removed) or call Mark on (phone number removed)