Job Description
Service Coordinator
Hybrid working after successful 6 month probation
Monday Friday
Up to £30,000 DOE
Our client, a well-established and growing business within the facilities/services sector, based in Gloucester, has an exciting new opportunity for a Service Coordinator to join their team on a full-time, permanent basis.
This is a fantastic opportunity for a Service Coordinator looking to join a dynamic company where you will play a key role in the day-to-day running of the Service Desk. The successful Service Coordinator will be highly organised, personable, and motivated to deliver outstanding service
The successful Service Coordinator should have:
- Experience working in a similar service desk, coordination, or maintenance administration role
- Strong IT skills including MS Office (Word, Excel, Outlook, PowerPoint)
- Excellent attention to detail with the ability to manage high volumes of information accurately
- A proactive, team-focused attitude with strong communication skills
- A professional, approachable manner and a strong sense of responsibility
In this role, the Service Coordinator will be responsible for:
- Managing the day-to-day operation of the Service Desk, handling calls and logging enquiries accurately
- Scheduling engineers and coordinating callouts based on urgency and priority
- Producing quotations, supporting job costing, and processing invoicing on completion of works
- Maintaining service documentation, contracts, insurance records, and customer portals
- Liaising with customers, engineers, suppliers, and the sales team to ensure smooth service delivery
Our client is offering the successful Service Coordinator a salary in the region of up to £30,000 DOE plus benefits including a competitive benefits including pension, early finish Fridays and 25 days holiday + bank holiday.
If you are a motivated, detail-driven team player who thrives in a fast-paced service environment, apply now to be considered for this role and to chat through the opportunity further.
COM1
