Commercial Claims Handler

Commercial Claims Handler

Salary up to £35,000 plus benefits

Are you an experienced Commercial Claims Handler who values professional service, integrity, and strong client relationships?

You'll be joining a progressive, client-focused brokerage where expertise and local knowledge truly matter. This is a fully office-based position, where you'll manage a varied portfolio of commercial claims with a focus on liability and act as a reliable point of contact.

Responsibilities of the Claims Handler:

• Assess and process commercial insurance claims, providing day-to-day servicing and support.
• Communicate clearly with clients and insurers, keeping everyone well informed.
• Ensure timely processing, maintaining accurate records and adhere to FCA regulations.
• Work closely with Account Executives on larger claims and provide detailed reports.
• Stay updated on insurance trends and best practices, contributing to a culture of continuous improvement.

The Ideal Claims Handler:

• Must come with proven experience within commercial insurance claims handling.
• Knowledge across multiple types of commercial claims is essential.
• Strong communication, negotiation, and analytical skills.
• High attention to detail and excellent time management.

Benefits & Culture:

• Salary up to £35,000 (dependent on experience).
• 5% matched workplace pension.
• Life assurance - 2x annual salary.
• Support with CII qualifications.
• Regular and varied training opportunities.
• Employee Assistance Programme.
• 25 days holiday (increasing with service) + additional days at Christmas.
• Modern, newly refurbished office with breakout and outdoor spaces.
• Friendly, supportive team culture.
• Regular company socials (paid for by the business).
• Team breakfast every Friday.
• Dress-down Fridays.
• Charity events and fundraising activities.

Ready to take the leap?

If you're a motivated Claims Handler ready to make an impact in the commercial insurance world, apply now!

For further information please contact one of our specialist consultants and quote job reference NJR16241