Travel Group Sales and Operations Executive

Travel Group Sales and Operations Executive

Base Salary 30,000 to 33,000 + Bonus and Great Benefits

Hybrid - Central London

Our client, a leading player in the inbound tourism travel industry, is seeking a highly motivated and detail-oriented individual to join their dynamic team as a Full-Time Travel Group Sales and Operations Executive.

As a Travel Group Sales and Operations Executive, you will play a crucial role in supporting our client's operational processes and ensuring the smooth functioning of their group travel services. Your primary responsibilities will include coordinating group bookings, liaising with suppliers, and managing logistical arrangements to deliver exceptional travel experiences for our client's customers.

To excel in this role, you should possess excellent organisational and communication skills, with a keen eye for detail and the ability to multitask in a fast-paced environment. A passion for the travel industry and a customer-centric approach are essential, as you will be working closely with both internal and external stakeholders to deliver outstanding service.

Candidates must have previous travel experience in a similar role with knowledge of the UK and Ireland.

This is a hybrid role with the office based in Central London.

Travel Group Sales and Operations Executive Responsibilities:

Looking after all aspect of group from initial inquiry to post-trip follow-up.

Design bespoke travel itineraries that include accommodation, activities, dining, and transportation

Be the main point of contact for new and existing clients; provide exceptional customer service throughout the client journey

Ensure all offers are sent out in the company's standard format and entered correctly into the operational system

Prepare and submit relevant documents to both clients and suppliers in a timely and accurate manner, ensuring attention to details.

Book & negotiate services in accordance with the itineraries with best rate and conditions (e.g. hotels, coaches, guides, restaurants, entrances etc.)

Manage and organise the day to day to ensure that you always meet your project deadlines; prioritize effectively

Issuing client invoices and cross-checked supplier invoices

Travel Group Sales and Operations Executive Requirements:

Proven experience in a similar role within the travel industry with knowledge of the UK and Ireland

Strong organisational and time-management skills

Excellent verbal and written communication abilities

Proficiency in Microsoft Office and experience with travel reservation systems

Ability to work independently and as part of a team

Flexibility to adapt to changing priorities and work under pressure

Passion for delivering exceptional customer service

Travel Group Sales and Operations Executive Salary and Benefits:

Competitive base salary range of 30,000 to 33,000

Company bonus

Hybrid work arrangement

Comprehensive employee benefits package

Opportunities for professional growth and development

Supportive and inclusive work environment

Travel perks and discounts

23 days annual leave

Generous pension contributions

To apply for the Travel Group Sales and Operations Executive role, please email your CV and a member if the team will be in contact to discuss your application.