Operations Manager

Location: Bognor Regis (Aldwick Road) with travel across West Sussex & Hampshire

Pro-Force is a leading workforce solutions provider to the UK's agricultural, horticultural, manufacturing, warehouse and supply chain sectors. We are expanding and are now seeking a driven and commercially aware Operations Manager to join our Southern Region leadership team.

The Role

The Operations Manager plays a hands-on leadership role, supporting the Regional Manager in the delivery, performance, and continuous improvement of operations across West Sussex and Hampshire. You will lead internal staffing teams, drive operational performance, maintain compliance standards, and help strengthen our regional client portfolio.

Key Responsibilities

• Oversee day-to-day operational delivery across multiple sites and service lines
• Lead, mentor, and support Coordinators, Team Leaders, and Account Managers
• Maintain strong client relationships and act as a senior operational point of contact
• Support workforce planning, recruitment, accommodation & transport coordination
• Ensure full compliance with internal and external audits
• Track and drive operational KPIs, SLAs, and P&L performance targets
• Support continuous improvement initiatives and business growth opportunities

About You

We're looking for someone who:

• Has proven operational leadership experience in a service-led environment
• Is confident managing people, workload, and performance standards
• Is commercially aware and comfortable with KPIs, SLAs, and budgets
• Is process-driven, detail-oriented, and calm under pressure
• Builds strong relationships with clients and internal teams
• Is proactive, positive, and solutions-focused
• A driving license is required for this role

Experience in industries such as workforce solutions, supply chain, logistics, agriculture/horticulture, food production, or similar environments would be advantageous but not essential.

Why Join Us?

• Growing regional footprint with exciting development opportunities
• Collaborative culture with autonomy and ownership
• Real responsibility and the ability to influence regional success
• Competitive salary & benefits package

If you're ready to help drive operational excellence across a fast-moving, people-first organisation, we'd love to hear from you.

Apply today with your CV and a brief cover note.