Events Coordinator About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Feb 05, 2026
Full time
Events Coordinator About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Today, 12 children and young people will be diagnosed with cancer. We ll stop at nothing to make sure they get the right care and support at the right time. Change lives in a life-changing career When a child or young person is diagnosed with cancer, their whole world can feel like it s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. That s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time. We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you. About the role We re looking for a Fundraising Engagement Officer with excellent communication skills and team ethic to join our team of fundraising experts in the Fundraising Events & Engagement Team. This is a role of variety and relationship building, and we are looking for someone who is detail-oriented, dedicated, and versatile. We re the innovative, thoughtful, and collaborative Fundraising Events and Engagement Team: DIY, sports, and virtual fundraising specialists. We want our supporters to feel welcomed, engaged, inspired, and motivated. We re innovative relationship managers, and we re always using our initiative to seek out possible improvements so that we can adapt, hone our skills and deliver the best possible experience for our supporters. From reporting to copywriting and volunteering to digital innovation, as a team we have a wide range of skills and we re constantly supporting each other s development so that we can continue evolving. A great personality and team ethic are vital in this role as you will maximise income for Young Lives vs Cancer by coaching supporters to reach their fundraising goals, ensuring they have the most positive time possible with every interaction. This role sits within the Mass Participation team, and we need someone with natural customer service skills who is passionate about delivering an outstanding experience to our supporters. We communicate with our supporters in a variety of ways, so we re looking for someone who can build a relationship via phone, email and social media. We are a close team who work from the Bristol office 5 days a week, but we offer flexibility and are adaptable to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. We would love to discuss your needs more at the interview. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your day to day isn t easy. Here are some of the main things you ll be doing, but you ll find more details in our Role Details document. Maximising income and awareness by building and maintaining strong supporter relationships Stewarding our supporters over the phone and via email, among other methods, using a combination of individual and mass communication tools, and providing our supporters with an excellent experience with every interaction Proactively and creatively engaging with supporters, using fundraising skills and expertise to guide, coach and inspire our supporters to reach their fundraising goals Thanking our supporters promptly and appropriately, to recognise their vital impact on the work of Young Lives vs Cancer Identify and resolve common issues to ensure excellent and consistent supporter care, working with the rest of the team and wider fundraising colleagues to seek out opportunities for improvement across our work Develop and refine supporter communications to help increase engagement, income and awareness of Young Lives vs Cancer and our need for support Taking ownership of team processes and engaging with cross-team projects, to ensure effectiveness, efficiency and consistency What do I need? Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we re committed to fostering an inclusive and supportive work environment to help you develop. The key skills we re looking for in this role are: Natural customer service skills and experience Experience in delivering outstanding supporter or customer experiences, and a passion for building strong supporter relationships Experience of working well as part of a team An excellent, creative and compassionate communicator, both verbally and in writing, with strong listening skills Self-motivated and resilient, with excellent time management and prioritisation skills to handle competing deadlines Strong attention to detail, with the ability to spot opportunities, improvements and efficiencies, and problem solve A passion for fundraising and working for Young Lives vs Cancer What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you ll be made to feel supported, valued and appreciated. Here s how we do it: Flexible working: we re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing days: four days a year to do what works for you from catching up on training to going for a walk Generous annual leave allowance Great family/caring leave entitlements Enhanced pension Access to our employee savings scheme To find out more about our benefits package, have a look on our website. Our commitment to Diversity, Equity, Inclusion and Belonging At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation. We don t just accept differences, we value it, celebrate it, nurture it and we thrive because of it. We re on a journey to be reflective of the diverse children, young people and families we support. We know we aren t there yet, and we re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. Accessibility We re committed to providing reasonable adjustments throughout our recruitment process and we ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. To arrange an informal chat, please contact Miffy Kilby.
Feb 04, 2026
Full time
Today, 12 children and young people will be diagnosed with cancer. We ll stop at nothing to make sure they get the right care and support at the right time. Change lives in a life-changing career When a child or young person is diagnosed with cancer, their whole world can feel like it s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. That s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time. We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you. About the role We re looking for a Fundraising Engagement Officer with excellent communication skills and team ethic to join our team of fundraising experts in the Fundraising Events & Engagement Team. This is a role of variety and relationship building, and we are looking for someone who is detail-oriented, dedicated, and versatile. We re the innovative, thoughtful, and collaborative Fundraising Events and Engagement Team: DIY, sports, and virtual fundraising specialists. We want our supporters to feel welcomed, engaged, inspired, and motivated. We re innovative relationship managers, and we re always using our initiative to seek out possible improvements so that we can adapt, hone our skills and deliver the best possible experience for our supporters. From reporting to copywriting and volunteering to digital innovation, as a team we have a wide range of skills and we re constantly supporting each other s development so that we can continue evolving. A great personality and team ethic are vital in this role as you will maximise income for Young Lives vs Cancer by coaching supporters to reach their fundraising goals, ensuring they have the most positive time possible with every interaction. This role sits within the Mass Participation team, and we need someone with natural customer service skills who is passionate about delivering an outstanding experience to our supporters. We communicate with our supporters in a variety of ways, so we re looking for someone who can build a relationship via phone, email and social media. We are a close team who work from the Bristol office 5 days a week, but we offer flexibility and are adaptable to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. We would love to discuss your needs more at the interview. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your day to day isn t easy. Here are some of the main things you ll be doing, but you ll find more details in our Role Details document. Maximising income and awareness by building and maintaining strong supporter relationships Stewarding our supporters over the phone and via email, among other methods, using a combination of individual and mass communication tools, and providing our supporters with an excellent experience with every interaction Proactively and creatively engaging with supporters, using fundraising skills and expertise to guide, coach and inspire our supporters to reach their fundraising goals Thanking our supporters promptly and appropriately, to recognise their vital impact on the work of Young Lives vs Cancer Identify and resolve common issues to ensure excellent and consistent supporter care, working with the rest of the team and wider fundraising colleagues to seek out opportunities for improvement across our work Develop and refine supporter communications to help increase engagement, income and awareness of Young Lives vs Cancer and our need for support Taking ownership of team processes and engaging with cross-team projects, to ensure effectiveness, efficiency and consistency What do I need? Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we re committed to fostering an inclusive and supportive work environment to help you develop. The key skills we re looking for in this role are: Natural customer service skills and experience Experience in delivering outstanding supporter or customer experiences, and a passion for building strong supporter relationships Experience of working well as part of a team An excellent, creative and compassionate communicator, both verbally and in writing, with strong listening skills Self-motivated and resilient, with excellent time management and prioritisation skills to handle competing deadlines Strong attention to detail, with the ability to spot opportunities, improvements and efficiencies, and problem solve A passion for fundraising and working for Young Lives vs Cancer What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you ll be made to feel supported, valued and appreciated. Here s how we do it: Flexible working: we re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing days: four days a year to do what works for you from catching up on training to going for a walk Generous annual leave allowance Great family/caring leave entitlements Enhanced pension Access to our employee savings scheme To find out more about our benefits package, have a look on our website. Our commitment to Diversity, Equity, Inclusion and Belonging At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation. We don t just accept differences, we value it, celebrate it, nurture it and we thrive because of it. We re on a journey to be reflective of the diverse children, young people and families we support. We know we aren t there yet, and we re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. Accessibility We re committed to providing reasonable adjustments throughout our recruitment process and we ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. To arrange an informal chat, please contact Miffy Kilby.
Digital Transformation Officer Salary: OTE of up to 35,500 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid working 1-2 days from home/ Westminster SW1V 1DW When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: As a Digital Transformation Officer, you'll work across your Customer Sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system. You'll also work with the on-site operations teams to improve the quality and use of data to achieve operational and client requirements. The Digital Transformation Officer will help rethink back-office processes to remove unnecessary paper processes and administrative resources and support project rollouts. You will work closely with operational teams to ensure that data and reporting is effectively used to improve the efficiency and performance of the services. Create monthly reports using PowerBI for the Customer sites You'll take ownership of operational data, maintain it to the highest standard. Using the latest advances in technology, you will optimise efficiency and drive improvements. Support the implementation of our digital training strategy to deliver operational end user training using our new training platform. Deliver product roadmaps with the support of the central operational systems team. What we're looking for: Positive, proactive, and forward-thinking attitude, with a pragmatic approach to user and environmental needs. A degree in a relevant field (e.g. math, science, business, information systems, environmental services) is preferred. Practical understanding of Power BI, Excel, SQL, and Google Workspace. Solid relationship and communication skills. A practical understanding of Power BI, Excel, SQL and GIS would be an advantage. If you don't meet all of our outlined requirements, we'd still love for you to apply. If you feel that you'd be a great fit for this role and Veolia then we'd like to find out more about you. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 03, 2026
Full time
Digital Transformation Officer Salary: OTE of up to 35,500 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid working 1-2 days from home/ Westminster SW1V 1DW When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: As a Digital Transformation Officer, you'll work across your Customer Sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system. You'll also work with the on-site operations teams to improve the quality and use of data to achieve operational and client requirements. The Digital Transformation Officer will help rethink back-office processes to remove unnecessary paper processes and administrative resources and support project rollouts. You will work closely with operational teams to ensure that data and reporting is effectively used to improve the efficiency and performance of the services. Create monthly reports using PowerBI for the Customer sites You'll take ownership of operational data, maintain it to the highest standard. Using the latest advances in technology, you will optimise efficiency and drive improvements. Support the implementation of our digital training strategy to deliver operational end user training using our new training platform. Deliver product roadmaps with the support of the central operational systems team. What we're looking for: Positive, proactive, and forward-thinking attitude, with a pragmatic approach to user and environmental needs. A degree in a relevant field (e.g. math, science, business, information systems, environmental services) is preferred. Practical understanding of Power BI, Excel, SQL, and Google Workspace. Solid relationship and communication skills. A practical understanding of Power BI, Excel, SQL and GIS would be an advantage. If you don't meet all of our outlined requirements, we'd still love for you to apply. If you feel that you'd be a great fit for this role and Veolia then we'd like to find out more about you. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
About the role We are seeking a highly professional, discreet and proactive individual to oversee the smooth, efficient and strategic running of the Group CEO's Office. Reporting to the Group Chief of Staff and Group Chief Governance Officer, you will manage complex programmes of activity, ensure exemplary diary and communications management, and act as a trusted conduit between the Group CEO and both internal and external stakeholders. You will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. What you do Own the day-to-day operations of the Group CEO's Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO's diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Horizon-scan across FE, HE and schools' policy; summarise implications for the Group CEO and leadership teams. Support governance and compliance, coordinating Board papers and ensuring follow-through on decisions. Maintain strict confidentiality and professional judgement in handling sensitive matters. Oversee non-pay budgets and expenses for the CEO and Directorate Contribute to CRM development for stakeholder engagement and using his for effective communications. About you Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Able to use AI effectively and ethically and have innovative ways and ideas to embed in our systems and processes. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient-able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. Committed to equality, diversity and inclusion and the Nolan Principles of public life. Working arrangements This is a full-time role (1.0 FTE) based primarily at Bromley and Orpington with hybrid working and travelling across all school and college sites in SE London, Surrey and East Sussex. Evening/weekend working and occasional overnight stays may be required to support the Group CEO's schedule. UK Driving License is essential as travelling with and driving the Group CEO will be required. About Us Elevare Civic Education Group Elevare Civic Education Group is the umbrella organisation that comprises our Group Organisations, London South East Colleges, London South East Academies Trust and Elevare Education Foundation. The Group rationale is borne from a shared mission, vision and values. It seeks to optimise governance alignment through a Group Strategy and provide efficiencies across the organisations. Built on charitable principles and a co-incidence of interest, the Group ethos is founded upon high-quality teaching and learning, the development of curriculum models fitting each school and cohort, and a core and bespoke school improvement strategy which focuses on our shared strength. The strategic and operational working relationships between the College, Trust and Foundation have been established to optimise collaboration and integration - and to reflect both the next stage of our journey and our growing civic mission. Collectively the Group annual income is c£150m, delivering education to c16,000 students and employing over 2000 staff. Elevare - meaning to elevate or uplift - captures our mission to raise aspirations and opportunities, while Civic signals our responsibility and commitment to being an anchor institution, at the heart of our communities. Working in the office that is the heart of the Elevare Civic Education Group, the postholder, is a key and important officer who enables and supports strategic leadership across the Elevare Civic Education Group. Benefits We offer a very generous package of annual leave and provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to a company vehicle Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Feb 03, 2026
Full time
About the role We are seeking a highly professional, discreet and proactive individual to oversee the smooth, efficient and strategic running of the Group CEO's Office. Reporting to the Group Chief of Staff and Group Chief Governance Officer, you will manage complex programmes of activity, ensure exemplary diary and communications management, and act as a trusted conduit between the Group CEO and both internal and external stakeholders. You will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. What you do Own the day-to-day operations of the Group CEO's Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO's diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Horizon-scan across FE, HE and schools' policy; summarise implications for the Group CEO and leadership teams. Support governance and compliance, coordinating Board papers and ensuring follow-through on decisions. Maintain strict confidentiality and professional judgement in handling sensitive matters. Oversee non-pay budgets and expenses for the CEO and Directorate Contribute to CRM development for stakeholder engagement and using his for effective communications. About you Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Able to use AI effectively and ethically and have innovative ways and ideas to embed in our systems and processes. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient-able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. Committed to equality, diversity and inclusion and the Nolan Principles of public life. Working arrangements This is a full-time role (1.0 FTE) based primarily at Bromley and Orpington with hybrid working and travelling across all school and college sites in SE London, Surrey and East Sussex. Evening/weekend working and occasional overnight stays may be required to support the Group CEO's schedule. UK Driving License is essential as travelling with and driving the Group CEO will be required. About Us Elevare Civic Education Group Elevare Civic Education Group is the umbrella organisation that comprises our Group Organisations, London South East Colleges, London South East Academies Trust and Elevare Education Foundation. The Group rationale is borne from a shared mission, vision and values. It seeks to optimise governance alignment through a Group Strategy and provide efficiencies across the organisations. Built on charitable principles and a co-incidence of interest, the Group ethos is founded upon high-quality teaching and learning, the development of curriculum models fitting each school and cohort, and a core and bespoke school improvement strategy which focuses on our shared strength. The strategic and operational working relationships between the College, Trust and Foundation have been established to optimise collaboration and integration - and to reflect both the next stage of our journey and our growing civic mission. Collectively the Group annual income is c£150m, delivering education to c16,000 students and employing over 2000 staff. Elevare - meaning to elevate or uplift - captures our mission to raise aspirations and opportunities, while Civic signals our responsibility and commitment to being an anchor institution, at the heart of our communities. Working in the office that is the heart of the Elevare Civic Education Group, the postholder, is a key and important officer who enables and supports strategic leadership across the Elevare Civic Education Group. Benefits We offer a very generous package of annual leave and provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to a company vehicle Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Cheltenham Borough Council
Cheltenham, Gloucestershire
Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Part Time, Permanent Working Hours: 22.2 per week Salary: £29,064 - £31,537 (pro rata) Closing Date: Sunday 22nd February 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Resident Engagement Officer - The Role: You will collaborate with the Community Investment Manager to spearhead the development of a modern and flexible approach to tenant and leaseholder engagement. Working closely with our Community Investment Manager, you ll support the delivery of high-quality engagement that meets the standards set by the Regulator of Social Housing. Resident Engagement Officer - Responsibilities: - Plan and deliver a customer-focused, resident engagement service with tenants and leaseholders - Manage the existing tenant panel and leaseholder panel, including arranging and chairing meetings, recruiting new members, arranging necessary training, and keeping clear records of meetings - Embed a culture of tenant engagement across housing services teams, providing coaching, training and advice for colleagues on best practice - Expand and diversify the current tenant and leaseholder engagement offer to include policy reviews, scrutiny reviews, complaints support, and input into budgeting - Ensure accountability by following up on recommendations made by engaged tenants and reporting back on progress - Deliver tenant engagement events, draft annual reports and newsletters, and keep the website Updated Resident Engagement Officer - You: - A passion for tenant engagement and an understanding of how it drives service improvements - Able to demonstrate positive outcomes when working with community groups - Able to demonstrate a commitment to equality and diversity - Excellent written and verbal communication skills and the ability to build positive relationships - IT skills to optimise digital engagement, communications and agile working - Ability to produce clear agendas and minutes from meetings, as well as other administrative duties relating to the role - Is customer focussed, responsive, and co-operative with customers Resident Engagement Officer - Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: Sunday 22nd February 2026 To submit your application for this exciting Resident Engagement Officer opportunity, please click on Apply now!
Feb 02, 2026
Full time
Cheltenham Borough Council is looking for a motivated and people-focused Resident Engagement Officer to join our Housing Services Community Team. Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Part Time, Permanent Working Hours: 22.2 per week Salary: £29,064 - £31,537 (pro rata) Closing Date: Sunday 22nd February 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Resident Engagement Officer - The Role: You will collaborate with the Community Investment Manager to spearhead the development of a modern and flexible approach to tenant and leaseholder engagement. Working closely with our Community Investment Manager, you ll support the delivery of high-quality engagement that meets the standards set by the Regulator of Social Housing. Resident Engagement Officer - Responsibilities: - Plan and deliver a customer-focused, resident engagement service with tenants and leaseholders - Manage the existing tenant panel and leaseholder panel, including arranging and chairing meetings, recruiting new members, arranging necessary training, and keeping clear records of meetings - Embed a culture of tenant engagement across housing services teams, providing coaching, training and advice for colleagues on best practice - Expand and diversify the current tenant and leaseholder engagement offer to include policy reviews, scrutiny reviews, complaints support, and input into budgeting - Ensure accountability by following up on recommendations made by engaged tenants and reporting back on progress - Deliver tenant engagement events, draft annual reports and newsletters, and keep the website Updated Resident Engagement Officer - You: - A passion for tenant engagement and an understanding of how it drives service improvements - Able to demonstrate positive outcomes when working with community groups - Able to demonstrate a commitment to equality and diversity - Excellent written and verbal communication skills and the ability to build positive relationships - IT skills to optimise digital engagement, communications and agile working - Ability to produce clear agendas and minutes from meetings, as well as other administrative duties relating to the role - Is customer focussed, responsive, and co-operative with customers Resident Engagement Officer - Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: Sunday 22nd February 2026 To submit your application for this exciting Resident Engagement Officer opportunity, please click on Apply now!
Marketing & Communications Officer Location: Central London Salary: £30,000 per annum plus London Weighting Contract Type: Permanent, full-time, office based with some travel out of the office base The Marketing and Communications Officer will play a key role in delivering their marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public. Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in their next stage of growth-bringing energy, creativity and new ways of thinking to help them expand their influence and impact. This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping their voice and impact. Responsibilities Content & Campaigns Research, write and publish engaging content across multiple channels (website, social media, email, press, print). Create photo and video content. Develop case studies and human-interest stories that bring their work to life. Support the planning and delivery of national campaigns (e.g. their Awareness Week, annual conference, fundraising appeals). Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar). Internal Business Partnering Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation. Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs. Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes. Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by their work. Digital Marketing Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines. Support the growth of their digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly. Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities. Assist in the creation and delivery of paid digital activity (social and search). Ensure all communications adhere to accessibility and inclusion best practice. Media & PR Support media monitoring and maintain up-to-date media contact lists. Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications. Help identify and prepare case studies, photography, and spokespeople for press opportunities. Brand & Internal Communications Champion consistent use of their brand, tone of voice, and visual identity across all channels. Support colleagues to apply the brand effectively in their own materials and communications. Contribute to internal communications such as newsletters, intranet content and staff updates. Events & Partnerships Assist in the planning and delivery of events, exhibitions, and partnership activations. Liaise with suppliers, freelancers, and creative agencies when required. Monitoring & Evaluation Track KPIs and engagement data, compiling regular reports on digital and media performance. Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration. Person Specification Experience & Skills Significant experience in marketing, communications, or/and PR Excellent written and verbal communication skills, with a flair for storytelling. Proven ability to manage relationships and provide high-quality support to internal stakeholders. Strong understanding of social media platforms, content scheduling, and analytics - and a proactive interest in adapting to trends and changes in best practice. Experience producing accessible and engaging content for digital and print channels. Organised and proactive, able to manage multiple projects and deadlines. Commitment to equality, inclusion, and their mission. Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp). Some experience with design tools (Canva, Adobe Creative Suite, or similar). Personal Attributes Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others. Creative, curious, and adaptable, a self-starter who thrives in a small team. Passionate about making communications more inclusive and impactful. Positive, resilient, and solutions-focused. Commitment to their organisational values. Closing Date : Monday 16th February Final Panel Interviews : Wednesday 25th February To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Feb 02, 2026
Full time
Marketing & Communications Officer Location: Central London Salary: £30,000 per annum plus London Weighting Contract Type: Permanent, full-time, office based with some travel out of the office base The Marketing and Communications Officer will play a key role in delivering their marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public. Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in their next stage of growth-bringing energy, creativity and new ways of thinking to help them expand their influence and impact. This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping their voice and impact. Responsibilities Content & Campaigns Research, write and publish engaging content across multiple channels (website, social media, email, press, print). Create photo and video content. Develop case studies and human-interest stories that bring their work to life. Support the planning and delivery of national campaigns (e.g. their Awareness Week, annual conference, fundraising appeals). Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar). Internal Business Partnering Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation. Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs. Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes. Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by their work. Digital Marketing Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines. Support the growth of their digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly. Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities. Assist in the creation and delivery of paid digital activity (social and search). Ensure all communications adhere to accessibility and inclusion best practice. Media & PR Support media monitoring and maintain up-to-date media contact lists. Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications. Help identify and prepare case studies, photography, and spokespeople for press opportunities. Brand & Internal Communications Champion consistent use of their brand, tone of voice, and visual identity across all channels. Support colleagues to apply the brand effectively in their own materials and communications. Contribute to internal communications such as newsletters, intranet content and staff updates. Events & Partnerships Assist in the planning and delivery of events, exhibitions, and partnership activations. Liaise with suppliers, freelancers, and creative agencies when required. Monitoring & Evaluation Track KPIs and engagement data, compiling regular reports on digital and media performance. Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration. Person Specification Experience & Skills Significant experience in marketing, communications, or/and PR Excellent written and verbal communication skills, with a flair for storytelling. Proven ability to manage relationships and provide high-quality support to internal stakeholders. Strong understanding of social media platforms, content scheduling, and analytics - and a proactive interest in adapting to trends and changes in best practice. Experience producing accessible and engaging content for digital and print channels. Organised and proactive, able to manage multiple projects and deadlines. Commitment to equality, inclusion, and their mission. Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp). Some experience with design tools (Canva, Adobe Creative Suite, or similar). Personal Attributes Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others. Creative, curious, and adaptable, a self-starter who thrives in a small team. Passionate about making communications more inclusive and impactful. Positive, resilient, and solutions-focused. Commitment to their organisational values. Closing Date : Monday 16th February Final Panel Interviews : Wednesday 25th February To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Working arrangements: Full time (35 hours a week). Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. The Royal College of Physicians is recruiting a Marketing and Membership Engagement Officer As part of the Membership Engagement team, you will use your marketing skills to support the recruitment of new RCP members and develop our relationship with current members to ensure they feel valued and supported. You will lead on the creation of creative content to support our engagement activity, predominately across digital channels. You will work closely with the wider Membership and Regional teams, as well as with colleagues in Communications, Policy, Conferences and Events teams to ensure a 'member-first' approach across the organisation. Your responsibilities will include: Supporting the development of marketing plans Email marketing and social media content creation Copywriting and ghost-writing for digital and printed media Analysing performance data and managing marketing lists Working closely with stakeholders Event attendance and face-to-face promotion About you You're a proactive, marketing professional with varied experience across the full marketing mix. You can work both creatively and strategically in a fast-paced environment. You're organised and forward-thinking and want the opportunity to develop your marketing skills across a range of channels and projects. Closing date: 09 February 2026 Interviewing date: w/c 16 February 2026 Please note, we will be reviewing applications as they come in. Interviews could be arranged, and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Feb 02, 2026
Full time
Working arrangements: Full time (35 hours a week). Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. The Royal College of Physicians is recruiting a Marketing and Membership Engagement Officer As part of the Membership Engagement team, you will use your marketing skills to support the recruitment of new RCP members and develop our relationship with current members to ensure they feel valued and supported. You will lead on the creation of creative content to support our engagement activity, predominately across digital channels. You will work closely with the wider Membership and Regional teams, as well as with colleagues in Communications, Policy, Conferences and Events teams to ensure a 'member-first' approach across the organisation. Your responsibilities will include: Supporting the development of marketing plans Email marketing and social media content creation Copywriting and ghost-writing for digital and printed media Analysing performance data and managing marketing lists Working closely with stakeholders Event attendance and face-to-face promotion About you You're a proactive, marketing professional with varied experience across the full marketing mix. You can work both creatively and strategically in a fast-paced environment. You're organised and forward-thinking and want the opportunity to develop your marketing skills across a range of channels and projects. Closing date: 09 February 2026 Interviewing date: w/c 16 February 2026 Please note, we will be reviewing applications as they come in. Interviews could be arranged, and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Digital Officer We are seeking a creative and driven Digital Officer to grow brand awareness and supporter engagement for an international environmental charity working to protect rainforests and support local communities. Position: Digital Officer Salary: £32,000 per annum Location: Remote (UK) with quarterly travel to Cornwall for team meetings Hours: Full time Contract: Permanent Closing Date: Monday 23rd February About the Role This role sits within the Marketing and Communications team and plays a key part in delivering the organisation's digital marketing strategy. You will work across social media, website, email and digital campaigns, helping to create engaging content that inspires people to take action. Working closely with the Marketing and Communications Manager, you will help increase reach, engagement and supporter growth across all digital platforms. Key responsibilities include: Supporting delivery of the digital marketing strategy and KPIs Monitoring digital trends and identifying new opportunities Creating engaging content for social media, website, email and campaigns Producing visual assets and short form video content Leading on organic social media content and community management Supporting planning and content for paid digital campaigns Managing and updating website content using a CMS Supporting website optimisation including SEO, accessibility and user journeys Writing, building and scheduling email campaigns Creating marketing automations where appropriate Monitoring performance across digital channels and producing reports Making data led recommendations for improvement and testing new approaches About You You will be creative, analytical and passionate about digital communications. You will have: Experience managing digital channels across social, web and email Experience creating content using tools such as Canva or similar Strong copywriting skills for different digital formats Experience using CMS platforms, particularly WordPress Experience using email marketing systems Confidence using analytics tools and interpreting performance data Strong communication skills and ability to work collaboratively Excellent time and task management skills A commitment to equity, diversity and inclusion Fluency in written and spoken English A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity It would be great (but not essential) if you also have: Spanish language skills Experience working in environmental, climate or international development sectors Benefits Flexible working with opportunities to work remotely and from the office Employee Assistance Programme with 24/7 wellbeing support Learning and development budget and access to training Generous annual leave and enhanced family leave policies Paid time off for volunteering and payroll giving scheme Supportive, inclusive and values driven working culture About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and strengthen resilience against environmental threats. Their work combines local leadership with data and funding to create lasting impact. They are committed to equality, diversity and inclusion and operate strong safeguarding practices across their work. Other roles you may have experience of could include: Digital Marketing Officer, Content Officer, Communications Officer, Social Media Officer, Marketing Executive, Digital Communications Officer, Campaigns Officer. If this role sounds like a good match for your skills and values, we would love to hear from you! PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Feb 01, 2026
Full time
Digital Officer We are seeking a creative and driven Digital Officer to grow brand awareness and supporter engagement for an international environmental charity working to protect rainforests and support local communities. Position: Digital Officer Salary: £32,000 per annum Location: Remote (UK) with quarterly travel to Cornwall for team meetings Hours: Full time Contract: Permanent Closing Date: Monday 23rd February About the Role This role sits within the Marketing and Communications team and plays a key part in delivering the organisation's digital marketing strategy. You will work across social media, website, email and digital campaigns, helping to create engaging content that inspires people to take action. Working closely with the Marketing and Communications Manager, you will help increase reach, engagement and supporter growth across all digital platforms. Key responsibilities include: Supporting delivery of the digital marketing strategy and KPIs Monitoring digital trends and identifying new opportunities Creating engaging content for social media, website, email and campaigns Producing visual assets and short form video content Leading on organic social media content and community management Supporting planning and content for paid digital campaigns Managing and updating website content using a CMS Supporting website optimisation including SEO, accessibility and user journeys Writing, building and scheduling email campaigns Creating marketing automations where appropriate Monitoring performance across digital channels and producing reports Making data led recommendations for improvement and testing new approaches About You You will be creative, analytical and passionate about digital communications. You will have: Experience managing digital channels across social, web and email Experience creating content using tools such as Canva or similar Strong copywriting skills for different digital formats Experience using CMS platforms, particularly WordPress Experience using email marketing systems Confidence using analytics tools and interpreting performance data Strong communication skills and ability to work collaboratively Excellent time and task management skills A commitment to equity, diversity and inclusion Fluency in written and spoken English A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity It would be great (but not essential) if you also have: Spanish language skills Experience working in environmental, climate or international development sectors Benefits Flexible working with opportunities to work remotely and from the office Employee Assistance Programme with 24/7 wellbeing support Learning and development budget and access to training Generous annual leave and enhanced family leave policies Paid time off for volunteering and payroll giving scheme Supportive, inclusive and values driven working culture About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and strengthen resilience against environmental threats. Their work combines local leadership with data and funding to create lasting impact. They are committed to equality, diversity and inclusion and operate strong safeguarding practices across their work. Other roles you may have experience of could include: Digital Marketing Officer, Content Officer, Communications Officer, Social Media Officer, Marketing Executive, Digital Communications Officer, Campaigns Officer. If this role sounds like a good match for your skills and values, we would love to hear from you! PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Communications Officer We are seeking a creative and organised Communications Officer to help raise awareness of the mission and inspire communities to get involved. Position: Communications Officer Salary: £27,500 pro rata Location: Hybrid or fully remote (London office available; occasional travel required) Hours: 2 days per week (must include Mondays 12-2, flexible hours) Contract: Permanent, with a 3-month probation period Closing date: 17:00, Friday 27 February 2026 About the Role This is a fantastic opportunity to join a small but fast-growing charity at an exciting stage of development. Working closely with the Head of Communications, you will play a key role in raising the profile of the charity's work and ensuring the message reaches the people who need it most. Your work will be varied, from creating engaging social media content and campaigns, to managing the communications calendar and working with colleagues across fundraising and volunteering to share stories and drive engagement. Key responsibilities include: Creating fresh, engaging content for social media platforms including Instagram, Facebook, X (Twitter) and LinkedIn Generating creative ideas for campaigns linked to fundraising, awareness weeks and events Working with fundraising and volunteering teams to share real-life stories Supporting targeted campaigns to attract new supporters and volunteers Managing the communications calendar and inbox, ensuring responses to media and external enquiries Capturing, analysing and reporting on campaign performance About You We are looking for someone with strong communication skills, a flair for creativity and the ability to manage multiple projects. Essential skills and experience: Background in a Communications or Marketing role Experience using Canva and Photoshop (or similar tools) Familiarity with CMS systems, ideally Squarespace Strong copywriting skills with the ability to write for different audiences Understanding of brand and values in communications Interest in mental health and wellbeing support About the Organisation Join a small but ambitious charity supporting individuals living with autoimmune conditions by providing dedicated listening support. The organisation is growing rapidly and this role offers the chance to make a real impact, with opportunities to shape communications and develop your career in a supportive, collaborative team. Other roles you may have experience of could include: Communications Assistant, Marketing and Communications Officer, Digital Communications Officer, Media and Communications Executive, Marketing Officer, PR and Communications Officer. To apply, please submit your CV, a short supporting statement (max 250 words) outlining your suitability, and details of a professional reference by the closing date. Please note this role is being advertised by NFP People on behalf of the organisation.
Feb 01, 2026
Full time
Communications Officer We are seeking a creative and organised Communications Officer to help raise awareness of the mission and inspire communities to get involved. Position: Communications Officer Salary: £27,500 pro rata Location: Hybrid or fully remote (London office available; occasional travel required) Hours: 2 days per week (must include Mondays 12-2, flexible hours) Contract: Permanent, with a 3-month probation period Closing date: 17:00, Friday 27 February 2026 About the Role This is a fantastic opportunity to join a small but fast-growing charity at an exciting stage of development. Working closely with the Head of Communications, you will play a key role in raising the profile of the charity's work and ensuring the message reaches the people who need it most. Your work will be varied, from creating engaging social media content and campaigns, to managing the communications calendar and working with colleagues across fundraising and volunteering to share stories and drive engagement. Key responsibilities include: Creating fresh, engaging content for social media platforms including Instagram, Facebook, X (Twitter) and LinkedIn Generating creative ideas for campaigns linked to fundraising, awareness weeks and events Working with fundraising and volunteering teams to share real-life stories Supporting targeted campaigns to attract new supporters and volunteers Managing the communications calendar and inbox, ensuring responses to media and external enquiries Capturing, analysing and reporting on campaign performance About You We are looking for someone with strong communication skills, a flair for creativity and the ability to manage multiple projects. Essential skills and experience: Background in a Communications or Marketing role Experience using Canva and Photoshop (or similar tools) Familiarity with CMS systems, ideally Squarespace Strong copywriting skills with the ability to write for different audiences Understanding of brand and values in communications Interest in mental health and wellbeing support About the Organisation Join a small but ambitious charity supporting individuals living with autoimmune conditions by providing dedicated listening support. The organisation is growing rapidly and this role offers the chance to make a real impact, with opportunities to shape communications and develop your career in a supportive, collaborative team. Other roles you may have experience of could include: Communications Assistant, Marketing and Communications Officer, Digital Communications Officer, Media and Communications Executive, Marketing Officer, PR and Communications Officer. To apply, please submit your CV, a short supporting statement (max 250 words) outlining your suitability, and details of a professional reference by the closing date. Please note this role is being advertised by NFP People on behalf of the organisation.
Marketing and Membership Engagement Officer Liverpool £27,962 - £29,998 Working arrangements: Full time (35 hours a week). Standard working hours between 9am 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. The Royal College of Physicians is recruiting a Marketing and Membership Engagement Officer As part of the Membership Engagement team, you will use your marketing skills to support the recruitment of new RCP members and develop our relationship with current members to ensure they feel valued and supported. You will lead on the creation of creative content to support our engagement activity, predominately across digital channels. You will work closely with the wider Membership and Regional teams, as well as with colleagues in Communications, Policy, Conferences and Events teams to ensure a member-first approach across the organisation. Your responsibilities will include: Supporting the development of marketing plans Email marketing and social media content creation Copywriting and ghost-writing for digital and printed media Analysing performance data and managing marketing lists Working closely with stakeholders Event attendance and face-to-face promotion About you You re a proactive, marketing professional with varied experience across the full marketing mix. You can work both creatively and strategically in a fast-paced environment. You re organised and forward-thinking and want the opportunity to develop your marketing skills across a range of channels and projects. Closing date: 09 February 2026 Interviewing date: w/c 16 February 2026 Please note, we will be reviewing applications as they come in. Interviews could be arranged, and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Jan 30, 2026
Full time
Marketing and Membership Engagement Officer Liverpool £27,962 - £29,998 Working arrangements: Full time (35 hours a week). Standard working hours between 9am 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. The Royal College of Physicians is recruiting a Marketing and Membership Engagement Officer As part of the Membership Engagement team, you will use your marketing skills to support the recruitment of new RCP members and develop our relationship with current members to ensure they feel valued and supported. You will lead on the creation of creative content to support our engagement activity, predominately across digital channels. You will work closely with the wider Membership and Regional teams, as well as with colleagues in Communications, Policy, Conferences and Events teams to ensure a member-first approach across the organisation. Your responsibilities will include: Supporting the development of marketing plans Email marketing and social media content creation Copywriting and ghost-writing for digital and printed media Analysing performance data and managing marketing lists Working closely with stakeholders Event attendance and face-to-face promotion About you You re a proactive, marketing professional with varied experience across the full marketing mix. You can work both creatively and strategically in a fast-paced environment. You re organised and forward-thinking and want the opportunity to develop your marketing skills across a range of channels and projects. Closing date: 09 February 2026 Interviewing date: w/c 16 February 2026 Please note, we will be reviewing applications as they come in. Interviews could be arranged, and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Customer Relations Officer Pudsey, LS28 (Maternity cover, 12-month FTC) Join our Customer Relations team as a Customer Relations Officer where you will be responsible for resolving complaints, fraud investigations and credit file queries in line with Lanterns policies, regulatory obligations and Consumer Duty. Salary: £26,910 Your benefits Taking a break: 25 days holiday rising annually to a maximum of 28 days + all public holidays. Give yourself a little extra through our holiday buy scheme and paid special leave days to mark a special celebratory event. Financial support: exclusive retail discounts, candidate referral rewards, life insurance (x 4 salary) and an annual bonus of up to 10% of salary. Saving for your future: up to 8% employer contribution to your pension pot. Your wellbeing: Wellness programs, Corporate events, Cashback healthcare plan, Employee Assistance Program, and digital GP services. Personal career growth: Ongoing training and development opportunities. Recognition: Company values awards and loyalty awards to celebrate outstanding colleagues Supporting our community: Paid volunteering days in support of our main charitable partner. What you ll be doing Reporting to the Customer Relations Team Leader, you will focus on delivering good outcomes for customers by treating them fairly, providing clear communication and addressing their needs efficiently. You will follow DISP, CONC, FCA, GDPR & FOS regulations, ensuring all processes align with best practices. You will thoroughly investigate customer concerns, document findings, and deliver resolutions that meet regulatory standards and the principals of fairness. You will also identify and report root causes, helping Lantern continuously improve its processes to prevent repeat issues and enhance the overall customer experience. A bit about you Minimum 2 years experience in a complaints role with a financial services business. Solid understanding of FCA DISP rules, with particular reference to DISP 1.4 and DISP 1.6. Excellent written and verbal communications skills. Ability to interpret and analyse information. Excellent investigatory skills. Ability to prioritise own workloads. Adaptable to change. A bit about Lantern We re excited to be opening our prestigious new offices in Leeds city centre as we continue to grow as a company. With 3 offices across the UK already and soon to grow our estate, now is the time to be joining us in our exciting journey. Our focus is to provide customers with a great experience as we support them to freedom from debt and providing client services on an outsource basis to support their direct customers who have found themselves in financial difficulty. We re proud to be known as a safe pair of hands, winning many accolades including Investor in Customers and Investors in People GOLD as well as lots of other industry awards for innovation, engagement and customer service. Have a read of our Trust Pilot reviews on what customers say about us, but also for you, you ll want to know what it s like to work at Lantern so take a look at Glassdoor or Indeed to see what colleagues are saying too! We re committed to equality, diversity and inclusion so we ll collect your data for monitoring purposes. All offers of employment will be subject to satisfactory background checks, including but not limited to; employment references, a DBS (basic) and a credit file search.
Jan 30, 2026
Contractor
Customer Relations Officer Pudsey, LS28 (Maternity cover, 12-month FTC) Join our Customer Relations team as a Customer Relations Officer where you will be responsible for resolving complaints, fraud investigations and credit file queries in line with Lanterns policies, regulatory obligations and Consumer Duty. Salary: £26,910 Your benefits Taking a break: 25 days holiday rising annually to a maximum of 28 days + all public holidays. Give yourself a little extra through our holiday buy scheme and paid special leave days to mark a special celebratory event. Financial support: exclusive retail discounts, candidate referral rewards, life insurance (x 4 salary) and an annual bonus of up to 10% of salary. Saving for your future: up to 8% employer contribution to your pension pot. Your wellbeing: Wellness programs, Corporate events, Cashback healthcare plan, Employee Assistance Program, and digital GP services. Personal career growth: Ongoing training and development opportunities. Recognition: Company values awards and loyalty awards to celebrate outstanding colleagues Supporting our community: Paid volunteering days in support of our main charitable partner. What you ll be doing Reporting to the Customer Relations Team Leader, you will focus on delivering good outcomes for customers by treating them fairly, providing clear communication and addressing their needs efficiently. You will follow DISP, CONC, FCA, GDPR & FOS regulations, ensuring all processes align with best practices. You will thoroughly investigate customer concerns, document findings, and deliver resolutions that meet regulatory standards and the principals of fairness. You will also identify and report root causes, helping Lantern continuously improve its processes to prevent repeat issues and enhance the overall customer experience. A bit about you Minimum 2 years experience in a complaints role with a financial services business. Solid understanding of FCA DISP rules, with particular reference to DISP 1.4 and DISP 1.6. Excellent written and verbal communications skills. Ability to interpret and analyse information. Excellent investigatory skills. Ability to prioritise own workloads. Adaptable to change. A bit about Lantern We re excited to be opening our prestigious new offices in Leeds city centre as we continue to grow as a company. With 3 offices across the UK already and soon to grow our estate, now is the time to be joining us in our exciting journey. Our focus is to provide customers with a great experience as we support them to freedom from debt and providing client services on an outsource basis to support their direct customers who have found themselves in financial difficulty. We re proud to be known as a safe pair of hands, winning many accolades including Investor in Customers and Investors in People GOLD as well as lots of other industry awards for innovation, engagement and customer service. Have a read of our Trust Pilot reviews on what customers say about us, but also for you, you ll want to know what it s like to work at Lantern so take a look at Glassdoor or Indeed to see what colleagues are saying too! We re committed to equality, diversity and inclusion so we ll collect your data for monitoring purposes. All offers of employment will be subject to satisfactory background checks, including but not limited to; employment references, a DBS (basic) and a credit file search.
Digital Officer We are seeking a creative and driven Digital Officer to grow brand awareness and supporter engagement for an international environmental charity working to protect rainforests and support local communities. Position: Digital Officer Salary: £32,000 per annum Location: Remote (UK) with quarterly travel to Cornwall for team meetings Hours: Full time Contract: Permanent Closing Date: Monday 23rd February About the Role This role sits within the Marketing and Communications team and plays a key part in delivering the organisation s digital marketing strategy. You will work across social media, website, email and digital campaigns, helping to create engaging content that inspires people to take action. Working closely with the Marketing and Communications Manager, you will help increase reach, engagement and supporter growth across all digital platforms. Key responsibilities include: Supporting delivery of the digital marketing strategy and KPIs Monitoring digital trends and identifying new opportunities Creating engaging content for social media, website, email and campaigns Producing visual assets and short form video content Leading on organic social media content and community management Supporting planning and content for paid digital campaigns Managing and updating website content using a CMS Supporting website optimisation including SEO, accessibility and user journeys Writing, building and scheduling email campaigns Creating marketing automations where appropriate Monitoring performance across digital channels and producing reports Making data led recommendations for improvement and testing new approaches About You You will be creative, analytical and passionate about digital communications. You will have: Experience managing digital channels across social, web and email Experience creating content using tools such as Canva or similar Strong copywriting skills for different digital formats Experience using CMS platforms, particularly WordPress Experience using email marketing systems Confidence using analytics tools and interpreting performance data Strong communication skills and ability to work collaboratively Excellent time and task management skills A commitment to equity, diversity and inclusion Fluency in written and spoken English A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity It would be great (but not essential) if you also have: Spanish language skills Experience working in environmental, climate or international development sectors Benefits Flexible working with opportunities to work remotely and from the office Employee Assistance Programme with 24/7 wellbeing support Learning and development budget and access to training Generous annual leave and enhanced family leave policies Paid time off for volunteering and payroll giving scheme Supportive, inclusive and values driven working culture About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and strengthen resilience against environmental threats. Their work combines local leadership with data and funding to create lasting impact. They are committed to equality, diversity and inclusion and operate strong safeguarding practices across their work. Other roles you may have experience of could include: Digital Marketing Officer, Content Officer, Communications Officer, Social Media Officer, Marketing Executive, Digital Communications Officer, Campaigns Officer. If this role sounds like a good match for your skills and values, we would love to hear from you! PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 29, 2026
Full time
Digital Officer We are seeking a creative and driven Digital Officer to grow brand awareness and supporter engagement for an international environmental charity working to protect rainforests and support local communities. Position: Digital Officer Salary: £32,000 per annum Location: Remote (UK) with quarterly travel to Cornwall for team meetings Hours: Full time Contract: Permanent Closing Date: Monday 23rd February About the Role This role sits within the Marketing and Communications team and plays a key part in delivering the organisation s digital marketing strategy. You will work across social media, website, email and digital campaigns, helping to create engaging content that inspires people to take action. Working closely with the Marketing and Communications Manager, you will help increase reach, engagement and supporter growth across all digital platforms. Key responsibilities include: Supporting delivery of the digital marketing strategy and KPIs Monitoring digital trends and identifying new opportunities Creating engaging content for social media, website, email and campaigns Producing visual assets and short form video content Leading on organic social media content and community management Supporting planning and content for paid digital campaigns Managing and updating website content using a CMS Supporting website optimisation including SEO, accessibility and user journeys Writing, building and scheduling email campaigns Creating marketing automations where appropriate Monitoring performance across digital channels and producing reports Making data led recommendations for improvement and testing new approaches About You You will be creative, analytical and passionate about digital communications. You will have: Experience managing digital channels across social, web and email Experience creating content using tools such as Canva or similar Strong copywriting skills for different digital formats Experience using CMS platforms, particularly WordPress Experience using email marketing systems Confidence using analytics tools and interpreting performance data Strong communication skills and ability to work collaboratively Excellent time and task management skills A commitment to equity, diversity and inclusion Fluency in written and spoken English A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity It would be great (but not essential) if you also have: Spanish language skills Experience working in environmental, climate or international development sectors Benefits Flexible working with opportunities to work remotely and from the office Employee Assistance Programme with 24/7 wellbeing support Learning and development budget and access to training Generous annual leave and enhanced family leave policies Paid time off for volunteering and payroll giving scheme Supportive, inclusive and values driven working culture About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and strengthen resilience against environmental threats. Their work combines local leadership with data and funding to create lasting impact. They are committed to equality, diversity and inclusion and operate strong safeguarding practices across their work. Other roles you may have experience of could include: Digital Marketing Officer, Content Officer, Communications Officer, Social Media Officer, Marketing Executive, Digital Communications Officer, Campaigns Officer. If this role sounds like a good match for your skills and values, we would love to hear from you! PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
This full-time, permanent role has a starting salary of 33,552 per annum, based on a 36 hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactive Management Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with the option to work flexibly from another location, or home, for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The MIS Officer is a pivotal and highly varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting the Business Finance and IT Manager to work with system vendors and SCC IT and Digital team where needed Being responsible for compiling returns and related datasets to funding providers, ensuring published deadlines are adhered to Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Up-to-date knowledge of funding rules applicable to the Further Education (FE) sector, including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and exception reporting and resolution Awareness of the principles of information governance, data security and the GDPR Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone (phone number removed). The job advert closes at 23:59 on 21st September 2025. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Oct 03, 2025
Full time
This full-time, permanent role has a starting salary of 33,552 per annum, based on a 36 hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactive Management Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with the option to work flexibly from another location, or home, for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The MIS Officer is a pivotal and highly varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting the Business Finance and IT Manager to work with system vendors and SCC IT and Digital team where needed Being responsible for compiling returns and related datasets to funding providers, ensuring published deadlines are adhered to Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Up-to-date knowledge of funding rules applicable to the Further Education (FE) sector, including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and exception reporting and resolution Awareness of the principles of information governance, data security and the GDPR Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone (phone number removed). The job advert closes at 23:59 on 21st September 2025. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Oct 02, 2025
Full time
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Gloucestershire County Council
Gloucester, Gloucestershire
Business Change Manager £52,413 - £54,495 per annum Fixed Term 18 months Are you an experienced Change Manager who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Manager you will be responsible for ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. You will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This role is fixed term for 18 months (with possibility for extension) About You Our ideal candidate will ideally have change management experience, ideally in a project or programme environment, with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Bridem via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025. Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Manager - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Oct 02, 2025
Full time
Business Change Manager £52,413 - £54,495 per annum Fixed Term 18 months Are you an experienced Change Manager who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Manager you will be responsible for ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. You will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This role is fixed term for 18 months (with possibility for extension) About You Our ideal candidate will ideally have change management experience, ideally in a project or programme environment, with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Bridem via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025. Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Manager - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
