We're looking for an Account Handler to join a growing insurance brokerage making a real impact in the market. You'll support our team with client insurance administration, including renewals, mid-term adjustments, quotations, invoicing, and general enquiries. This is a fantastic opportunity to work closely with Mid-Market and Corporate clients while developing your career in a supportive and expanding business.
Key responsibilities:
- Support client retention by delivering an excellent level of service.
- Work with Account Executives to implement renewal strategies, attend client meetings, and follow up on actions.
- Undertake market exercises to secure competitive terms and present renewal options.
- Issue renewal documentation, manage mid-term adjustments, and ensure premiums are collected accurately and on time.
- Record all relevant client information and correspondence accurately and maintain an organised diary system.
- Identify cross-selling opportunities from other divisions to support business growth.
About you:
- Minimum 2 years' experience dealing with SME or commercial clients.
- Knowledge of key General Insurance classes
- Strong technical insurance skills with excellent attention to detail.
- Ability to prioritise and process work efficiently under deadlines.
- Excellent client service, negotiation, and broking skills.
- Ability to analyse client information and tailor communications to their level of understanding.
What's on offer:
- Competitive salary, benefits and bonus structure
- Be part of a growing, ambitious brokerage with real market impact.
- Work in a supportive team focused on personal and professional growth.
- Hybrid working to support a balanced lifestyle.
- Excellent progression opportunities